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No feedback when using Backspace while typing in Kannada language using Nudi 6.1 software #15822

@Qchristensen

Description

@Qchristensen

Steps to reproduce:

Received via email

Using Nudi6.1 software. (you can download from below link.)
https://kagapa.in/kannada/sites/default/files/downloads/Nudi-6.1/Nudi_6.1_setup.exe

Type any text and then use backspace to remove any characters.

Actual behavior:

With NVDA's Keyboard setting "Handle keys from other applications" checked, user receives the following error:
"71 hotkeys have been received in the last 1812ms.
Do you want to continue?
yes no
(see #MaxHotkeysPerInterval in the help file)"

With this option disabled, the action works, however with no feedback from NVDA.

(Regarding this setting, the user guide does note that "Certain users may wish to turn this off, such as those typing Vietnamese with the UniKey typing software as it will cause incorrect character input")

The user advised that when trying the same thing with NVDA 2022.4, they do not receive the error. But when using NVDA 2023.1 or later, they do.

Expected behavior:

Ideally the user should get feedback about deleted characters, and no error.

NVDA logs, crash dumps and other attachments:

System configuration

NVDA installed/portable/running from source:

NVDA version:

NVDA 2023.3 installed

Windows version:

Windows 10.0.19045 Build 19045

Name and version of other software in use when reproducing the issue:

for typing Kannada, we use Nudi6.1 software. (you can download from below link.)
https://kagapa.in/kannada/sites/default/files/downloads/Nudi-6.1/Nudi_6.1_setup.exe

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

Also tested with NVDA 2022.4 and NVDA 2023.1

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

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