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NVDA freezes while a voice message plays on whatsapp desktop #15169
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bug/freezeclose/works-for-meneeds-technical-investigationA technical investigation is required to progress the issue.A technical investigation is required to progress the issue.p2https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityhttps://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#prioritytriagedHas been triaged, issue is waiting for implementation.Has been triaged, issue is waiting for implementation.
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bug/freezeclose/works-for-meneeds-technical-investigationA technical investigation is required to progress the issue.A technical investigation is required to progress the issue.p2https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityhttps://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#prioritytriagedHas been triaged, issue is waiting for implementation.Has been triaged, issue is waiting for implementation.
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Steps to reproduce:
Actual behavior:
NVDA freezes and won't speak anything while the voice message is playing
Expected behavior:
Nvda should continue to speak while the voice message is playing
NVDA logs, crash dumps and other attachments:
nvda.log
System configuration
NVDA installed/portable/running from source:
Installed
NVDA version:
2023.1
Windows version:
Windows 10
Name and version of other software in use when reproducing the issue:
Whatsapp desktop
Other information about your system:
ProcessorAMD A8-6410 APU with AMD Radeon R5 Graphics 2.00 GHz
Ram 8,00 GB (available: 6,96 GB)
System type 64-bit operating system, processor x64
Device brand and model: Lenovo g50-45
Other questions
Does the issue still occur after restarting your computer?
Yes
Have you tried any other versions of NVDA? If so, please report their behaviors.
If NVDA add-ons are disabled, is your problem still occurring?
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
Yes