ERROR - unhandled exception (17:11:04.027) - MainThread (11824):
Traceback (most recent call last):
File "gui\settingsDialogs.pyc", line 3437, in onDisplayNameChanged
File "gui\settingsDialogs.pyc", line 3419, in updatePossiblePorts
File "braille.pyc", line 2429, in getPossiblePorts
ValueError: need more than 1 value to unpack
Perform step 3, the braille display selection dialog box is not opened, and the following log is generated:
ERROR - unhandled exception (17:19:19.400) - MainThread (6204):
Traceback (most recent call last):
File "gui\settingsDialogs.pyc", line 3328, in onChangeDisplay
File "gui\settingsDialogs.pyc", line 194, in __init__
File "gui\settingsDialogs.pyc", line 3380, in makeSettings
File "gui\settingsDialogs.pyc", line 3411, in updateBrailleDisplayLists
File "gui\settingsDialogs.pyc", line 3419, in updatePossiblePorts
File "braille.pyc", line 2429, in getPossiblePorts
ValueError: need more than 1 value to unpack
Steps to reproduce:
Actual behavior:
Perform step 2, the dialog box is closed, the device can display Braille, and an error sound is heard.
Log snippet
Expected behavior:
Perform step 2 and there should be no errors.
Perform step 3 should be able to open the dialog box without errors.
System configuration
NVDA installed/portable/running from source:
installed and portable
NVDA version:
2021.3rc1
Windows version:
Windows 10 21H2 (x64) build 19044.1387
Name and version of other software in use when reproducing the issue:
None
Other information about your system:
None
Other questions
Does the issue still occur after restarting your computer?
Yes
Have you tried any other versions of NVDA? If so, please report their behaviors.
NVDA2021.2 has the same behavior
If NVDA add-ons are disabled, is your problem still occurring?
Yes
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
Yes