Steps to reproduce:
- download and install latest Adobe reader 64 bit
- open a document in Adobe Reader
Actual behavior:
NVDA plays multiple error tones, and Adobe reader exits with no visible error. The following appears in log
ERROR - RPC process 10084 (Acrobat.exe) (14:56:39.824) - Dummy-1229 (4232):
Thread 8124, build\x86_64\remote\COMProxyRegistration.cpp, registerCOMProxy, 182:
Unable to register interface IAccessibleHyperlink with proxy stub IAccessible2Proxy.dll, code -2147023156
Expected behavior:
Adobe reader does not exit and NVDA reads document.
System configuration
NVDA installed/portable/running from source:
installed
NVDA version:
alpha-23897,7bd9e8b1
Windows version:
windows 10 21h1
Name and version of other software in use when reproducing the issue:
Adobe reader DC
Other information about your system:
Other questions
Does the issue still occur after restarting your computer?
yes
Have you tried any other versions of NVDA? If so, please report their behaviors.
If NVDA add-ons are disabled, is your problem still occurring?
yes
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
yes
Steps to reproduce:
Actual behavior:
NVDA plays multiple error tones, and Adobe reader exits with no visible error. The following appears in log
ERROR - RPC process 10084 (Acrobat.exe) (14:56:39.824) - Dummy-1229 (4232):
Thread 8124, build\x86_64\remote\COMProxyRegistration.cpp, registerCOMProxy, 182:
Unable to register interface IAccessibleHyperlink with proxy stub IAccessible2Proxy.dll, code -2147023156
Expected behavior:
Adobe reader does not exit and NVDA reads document.
System configuration
NVDA installed/portable/running from source:
installed
NVDA version:
alpha-23897,7bd9e8b1
Windows version:
windows 10 21h1
Name and version of other software in use when reproducing the issue:
Adobe reader DC
Other information about your system:
Other questions
Does the issue still occur after restarting your computer?
yes
Have you tried any other versions of NVDA? If so, please report their behaviors.
If NVDA add-ons are disabled, is your problem still occurring?
yes
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
yes