This repository was archived by the owner on Apr 26, 2024. It is now read-only.
This repository was archived by the owner on Apr 26, 2024. It is now read-only.
matrix-synapse down and users can not connected #4086
Description
1 Matrix-synapse down and not proccess request to him.
2. Logs show error and no more record.
3. Clients can not connect to server.
2018-10-25 15:58:33,865 - synapse.access.http.8008 - 233 - INFO - POST-299239- 127.0.0.1 - 8008 - Received request: POST /_matrix/client/unstable/keys/claim
2018-10-25 15:58:33,874 - synapse.metrics - 374 - INFO - - Collecting gc 0
2018-10-25 15:58:33,894 - synapse.access.http.8008 - 233 - INFO - POST-299240- 127.0.0.1 - 8008 - Received request: POST /_matrix/client/unstable/keys/claim
2018-10-25 15:58:33,904 - synapse.access.http.8008 - 233 - INFO - POST-299241- 127.0.0.1 - 8008 - Received request: POST /_matrix/client/unstable/keys/claim
2018-10-25 15:58:33,913 - synapse.access.http.8008 - 233 - INFO - POST-299242- 127.0.0.1 - 8008 - Received request: POST /_matrix/client/unstable/keys/claim
2018-10-25 15:58:33,934 - synapse.http.site - 203 - WARNING - GET-299199- Error processing request <SynapseRequest at 0x7f307121d710 method=u'GET' uri=u'/_matrix/client/r0/sync?timeout=30000&filter=0&since=s175379_5832283_2533_182983_ __50569_182_5004_39409_112&set_presence=offline' clientproto=u'HTTP/1.0' site=8008>: <class 'twisted.internet.error.ConnectionDone'> Connection was closed cleanly.
2018-10-25 15:58:33,955 - synapse.access.http.8008 - 233 - INFO - POST-299243- 127.0.0.1 - 8008 - Received request: POST /_matrix/client/unstable/keys/claim
2018-10-25 15:58:33,973 - twisted - 243 - ERROR - POST-299240- Traceback (most recent call last):
2018-10-25 15:58:33,973 - twisted - 243 - ERROR - POST-299240- File "/usr/lib/python2.7/logging/handlers.py", line 76, in emit
2018-10-25 15:58:33,974 - twisted - 243 - ERROR - POST-299240- if self.shouldRollover(record):
2018-10-25 15:58:33,974 - twisted - 243 - ERROR - POST-299240- File "/usr/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
2018-10-25 15:58:33,974 - twisted - 243 - ERROR - POST-299240- msg = "%s\n" % self.format(record)
2018-10-25 15:58:33,974 - twisted - 243 - ERROR - POST-299240- File "/usr/lib/python2.7/logging/__init__.py", line 734, in format
2018-10-25 15:58:33,975 - twisted - 243 - ERROR - POST-299240- return fmt.format(record)
2018-10-25 15:58:33,975 - twisted - 243 - ERROR - POST-299240- File "/usr/lib/python2.7/logging/__init__.py", line 476, in format
2018-10-25 15:58:33,975 - twisted - 243 - ERROR - POST-299240- raise e
2018-10-25 15:58:33,977 - twisted - 243 - ERROR - POST-299240- UnicodeDecodeError: 'ascii' codec can't decode byte 0xd0 in position 46: ordinal not in range(128)
2018-10-25 15:58:33,978 - twisted - 243 - ERROR - POST-299240- Logged from file _base.py, line 254
2018-10-25 15:58:33,978 - twisted - 243 - ERROR - POST-299240- Traceback (most recent call last):
2018-10-25 15:58:33,978 - twisted - 243 - ERROR - POST-299240- File "/usr/lib/python2.7/logging/__init__.py", line 861, in emit
2018-10-25 15:58:33,978 - twisted - 243 - ERROR - POST-299240- msg = self.format(record)
2018-10-25 15:58:33,979 - twisted - 243 - ERROR - POST-299240- File "/usr/lib/python2.7/logging/__init__.py", line 734, in format
2018-10-25 15:58:33,979 - twisted - 243 - ERROR - POST-299240- return fmt.format(record)
2018-10-25 15:58:33,979 - twisted - 243 - ERROR - POST-299240- File "/usr/lib/python2.7/logging/__init__.py", line 476, in format
2018-10-25 15:58:33,979 - twisted - 243 - ERROR - POST-299240- raise e
2018-10-25 15:58:33,980 - twisted - 243 - ERROR - POST-299240- UnicodeDecodeError: 'ascii' codec can't decode byte 0xd0 in position 46: ordinal not in range(128)
2018-10-25 15:58:33,980 - twisted - 243 - ERROR - POST-299240- Logged from file _base.py, line 254
2018-10-25 15:58:33,983 - twisted - 243 - ERROR - POST-299242- Traceback (most recent call last):
2018-10-25 15:58:33,984 - twisted - 243 - ERROR - POST-299242- File "/usr/lib/python2.7/logging/handlers.py", line 76, in emit
2018-10-25 15:58:33,984 - twisted - 243 - ERROR - POST-299242- if self.shouldRollover(record):
2018-10-25 15:58:33,984 - twisted - 243 - ERROR - POST-299242- File "/usr/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
2018-10-25 15:58:33,984 - twisted - 243 - ERROR - POST-299242- msg = "%s\n" % self.format(record)
2018-10-25 15:58:33,985 - twisted - 243 - ERROR - POST-299242- File "/usr/lib/python2.7/logging/__init__.py", line 734, in format
2018-10-25 15:58:33,985 - twisted - 243 - ERROR - POST-299242- return fmt.format(record)
2018-10-25 15:58:33,985 - twisted - 243 - ERROR - POST-299242- File "/usr/lib/python2.7/logging/__init__.py", line 476, in format
2018-10-25 15:58:33,985 - twisted - 243 - ERROR - POST-299242- raise e
2018-10-25 15:58:33,986 - twisted - 243 - ERROR - POST-299242- UnicodeDecodeError: 'ascii' codec can't decode byte 0xd0 in position 46: ordinal not in range(128)
2018-10-25 15:58:33,986 - twisted - 243 - ERROR - POST-299242- Logged from file _base.py, line 254
2018-10-25 15:58:33,986 - twisted - 243 - ERROR - POST-299242- Traceback (most recent call last):
2018-10-25 15:58:33,986 - twisted - 243 - ERROR - POST-299242- File "/usr/lib/python2.7/logging/__init__.py", line 861, in emit
2018-10-25 15:58:33,987 - twisted - 243 - ERROR - POST-299242- msg = self.format(record)
2018-10-25 15:58:33,987 - twisted - 243 - ERROR - POST-299242- File "/usr/lib/python2.7/logging/__init__.py", line 734, in format
2018-10-25 15:58:33,987 - twisted - 243 - ERROR - POST-299242- return fmt.format(record)
2018-10-25 15:58:33,987 - twisted - 243 - ERROR - POST-299242- File "/usr/lib/python2.7/logging/__init__.py", line 476, in format
2018-10-25 15:58:33,988 - twisted - 243 - ERROR - POST-299242- raise e
2018-10-25 15:58:33,988 - twisted - 243 - ERROR - POST-299242- UnicodeDecodeError: 'ascii' codec can't decode byte 0xd0 in position 46: ordinal not in range(128)
2018-10-25 15:58:33,988 - twisted - 243 - ERROR - POST-299242- Logged from file _base.py, line 254
2018-10-25 15:58:33,990 - twisted - 243 - ERROR - POST-299241- Traceback (most recent call last):
2018-10-25 15:58:33,990 - twisted - 243 - ERROR - POST-299241- File "/usr/lib/python2.7/logging/handlers.py", line 76, in emit
2018-10-25 15:58:33,991 - twisted - 243 - ERROR - POST-299241- if self.shouldRollover(record):
2018-10-25 15:58:33,991 - twisted - 243 - ERROR - POST-299241- File "/usr/lib/python2.7/logging/handlers.py", line 156, in shouldRollover
2018-10-25 15:58:33,991 - twisted - 243 - ERROR - POST-299241- msg = "%s\n" % self.format(record)
2018-10-25 15:58:33,991 - twisted - 243 - ERROR - POST-299241- File "/usr/lib/python2.7/logging/__init__.py", line 734, in format
2018-10-25 15:58:33,992 - twisted - 243 - ERROR - POST-299241- return fmt.format(record)
2018-10-25 15:58:33,992 - twisted - 243 - ERROR - POST-299241- File "/usr/lib/python2.7/logging/__init__.py", line 476, in format
2018-10-25 15:58:33,992 - twisted - 243 - ERROR - POST-299241- raise e
2018-10-25 15:58:33,992 - twisted - 243 - ERROR - POST-299241- UnicodeDecodeError: 'ascii' codec can't decode byte 0xd0 in position 46: ordinal not in range(128)
2018-10-25 15:58:33,992 - twisted - 243 - ERROR - POST-299241- Logged from file _base.py, line 254
2018-10-25 15:58:33,993 - twisted - 243 - ERROR - POST-299241- Traceback (most recent call last):
2018-10-25 15:58:33,993 - twisted - 243 - ERROR - POST-299241- File "/usr/lib/python2.7/logging/__init__.py", line 861, in emit
2018-10-25 15:58:33,994 - twisted - 243 - ERROR - POST-299241- msg = self.format(record)
2018-10-25 15:58:33,994 - twisted - 243 - ERROR - POST-299241- File "/usr/lib/python2.7/logging/__init__.py", line 734, in format
2018-10-25 15:58:33,995 - twisted - 243 - ERROR - POST-299241- return fmt.format(record)
2018-10-25 15:58:33,995 - twisted - 243 - ERROR - POST-299241- File "/usr/lib/python2.7/logging/__init__.py", line 476, in format
2018-10-25 15:58:33,996 - twisted - 243 - ERROR - POST-299241- raise e
2018-10-25 15:58:33,996 - twisted - 243 - ERROR - POST-299241- UnicodeDecodeError: 'ascii' codec can't decode byte 0xd0 in position 46: ordinal not in range(128)
Version information
Matrix set from debian oficial repo.
ii matrix-synapse 0.33.7-1matrix1 all Open federated Instant Messaging and VoIP server
ii python-daemonize 2.3.1-0matrix1 all Library to enable your code run as a daemon process on Unix-
ii python-frozendict 0.4-0matrix1 all An immutable dictionary
ii python-phonenumbers 8.4.0~matrix~jessie1 all Python port of Google libphonenumber
ii python-pydenticon 0.2-0matrix1 all Library for generating identicons. Port of Sigil
$ curl -v https://matrix.org/_matrix/client/versions 2>&1 | grep "Server:"
Server: nginx/1.10.3
-->
- Install method: package manager
- Platform: OS version: Debian 9.5 in lxc-container