Scitor turns GitHub into your helpdesk. Incoming emails and web forms become GitHub Issues automatically. Your team replies with a comment and /send — the customer gets a professional email.

AI triages every ticket with summary, sentiment, and category labels.
Host a knowledge base from Markdown in your repo.
Track SLAs, send CSAT surveys, and use saved reply templates.
Enterprise adds a contact database with full customer history on every ticket.

No new dashboard. No context switching.

Core (Free)

- Email → GitHub Issues with sender info and attachments
- Reply with /send, reply-all with /sendall
- Embeddable web form widget
- Spam detection and /block-sender
- 100 outbound emails/month

Pro — $9/month

- AI triage: automatic summary, sentiment, and category labels
- Knowledge base: Markdown docs → hosted site with custom domain
- SLA tracking with business-hours support and breach alerts
- CSAT surveys after ticket resolution
- Saved reply templates via /reply
- Custom sender domain
- Monthly reports with charts
- 500 outbound emails/month

Enterprise — $19/month

- Contact database auto-created from inbound emails
- Customer history posted as context on every new ticket
- Tags, notes, company tracking, VIP domain detection
- /customer commands for CRM management
- Unlimited outbound emails
- Priority support

Why GitHub? Your team already knows the interface. Use labels, assignees, milestones, and GitHub Actions workflows to automate support. Connect to 1000+
integrations. Full audit trail built in.

Setup in 5 minutes: Install the app, forward your support email, start replying.