Issue Summary

Your sentences have a few minor issues:

"heared" should be "heard."

The word "heared" is not standard English, which is why it should be corrected to "heard." "Heared" is a non-standard or incorrect form of the past tense of the verb "hear." The correct past tense and past participle of "hear" is "heard."

So, in the sentence, you want to use "heard" to convey that users feel that their feedback is acknowledged or listened to. "Heared" is not grammatically correct in this context.

Here's the corrected version:

"Offering a direct channel for feedback helps you build a better product. Users feel heard, and with Formbricks automations, you'll be able to react to feedback rapidly. Lastly, critical feedback can be acted upon quickly so that it doesn't end up on social media."

Steps to Reproduce

1. Go to homepage.
2. Clicked on "Best Practices".
3. Then, click on "Feedback box".

Expected behavior

"Users feel heared" should be "Users feel heard."

Other information

No response

Screenshots

No response

Environment

• Formbricks Cloud (app.formbricks.com)
• Self-hosted Formbricks

Desktop (please complete the following information)

- OS: Windows
- Brower: Chrome