this example shows how to run a simple test with the CloudEvaluator
using the cloud evaluator gives you a link to the call analysis performed by fixa-observe
π― order_donut (jessica)
π Recording URL: https://api.twilio.com/XXX
π fixa-observe call analysis: https://www.fixa.dev/observe/calls/XXX
-- β price_confirmed: Agent did not confirm the price for the donuts and coffee order.
-- β
order_success: Agent successfully confirmed the order of a dozen donuts and a coffee.fixa-observe comes with an audio player, a transcript, and pinpoints where the evaluations failed. it also analyzes latency and interruptions.
the call analysis UI looks like this:
-
create an account at https://fixa.dev
-
get your fixa API key from the API keys tab
- run the following code
python3 -m venv .venv
source .venv/bin/activate
pip install -r requirements.txt
cp .env.example .env # and add your credentials- add your fixa API key to the
.envfile
python main.py
