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I have a 413 ERROR that Help desk couldn't resolve.  #7842

@jonorr1

Description

@jonorr1

Prerequisites

  • [ x] I have searched for similar issues in both open and closed tickets and cannot find a duplicate.
  • [x ] The issue still exists against the latest stable version of Elementor.

Description

I have been in contact with helpdesk and they couldn't resolve the issue and referred me here.
I'm having a 413 Error when saving a large page. The error occurs on that page when duplicating a section.

I have been in contact with my hosting provider and we have upped the PHP limits as directed by the helpdesk.

Steps to reproduce

On my page http://makemathmoments.com/academy
Duplicating any section will cause the error.

Isolating the problem

  • [x ] This bug happens with only Elementor plugin active (and Elementor Pro).
  • This bug happens with a default WordPress theme active.
  • [ x] I can reproduce this bug consistently using the steps above.

Environment

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: Percona Server (GPL), Release rel79.0, Revision 79.0 v5.6.32-78.0
PHP Version: 7.2.15
PHP Max Input Vars: 10000
PHP Max Post Size: 100M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 5.1.1
Site URL: http://makemathmoments.com
Home URL: http://makemathmoments.com
WP Multisite: No
Max Upload Size: 100 MB
Memory limit: 1024M
Permalink Structure: /%postname%/
Language: en-CA
Timezone: America/Toronto
Debug Mode: Inactive

== Theme ==
Name: Divi
Version: 3.18.9
Author: Elegant Themes
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en_CA
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36

== Active Plugins ==
Akismet Anti-Spam
Version: 4.1.1
Author: Automattic

bbPress
	Version: 2.5.14
	Author: The bbPress Community

Bloom
	Version: 1.3.4
	Author: Elegant Themes

BuddyPress
	Version: 4.2.0
	Author: The BuddyPress Community

Classic Editor
	Version: 1.4
	Author: WordPress Contributors

Contact Widgets
	Version: 1.5.2
	Author: GoDaddy

Duplicate Post
	Version: 3.2.2
	Author: Enrico Battocchi

Elementor
	Version: 2.5.13
	Author: Elementor.com

Elementor Pro
	Version: 2.5.5
	Author: Elementor.com

GoDaddy Email Marketing
	Version: 1.3.0
	Author: GoDaddy

Google Analytics Dashboard for WP (GADWP)
	Version: 5.3.7
	Author: ExactMetrics

Jetpack by WordPress.com
	Version: 7.2.1
	Author: Automattic

Leadpages Connector
	Version: 2.1.6.21
	Author: Leadpages

LifterLMS
	Version: 3.23.0
	Author: LifterLMS

LifterLMS Labs
	Version: 1.5.0
	Author: Thomas Patrick Levy, codeBOX LLC

Redirection
	Version: 4.2.1
	Author: John Godley

Smart Podcast Player
	Version: 2.7.1
	Author: Smart Podcast Player

SumoMe
	Version: 1.30
	Author: SumoMe

WP101 Video Tutorials
	Version: 0.3
	Author: WP101Plugin.com

== Must-Use Plugins ==
System Plugin
Version: 3.9.3
Author:

== Log ==
:
JS: showing 4 of 4JS: 2019-03-22 16:36:59 [error X 1][http://makemathmoments.com/wp-admin/js/editor.min.js?ver=5.1.1:1:694] Cannot read property 'style' of undefined
JS: 2019-03-22 16:36:59 [error X 1][http://makemathmoments.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.5.9:2:214455] Cannot read property 'on' of null
JS: 2019-03-26 00:52:57 [error X 6][http://makemathmoments.com/wp-content/plugins/elementor/assets/js/editor-modules.js?ver=2.5.9:736:35] self.attributes[control.name].each is not a function
JS: 2019-03-31 17:23:16 [error X 1][http://makemathmoments.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: "view5351") has already been destroyed and cannot be used.

Log: showing 20 of 312019-04-03 14:14:44 [info] Elementor Pro/Upgrades - _v_2_5_0_products Start
2019-04-03 14:14:45 [info] Elementor Pro/Upgrades - _v_2_5_0_products Finished
2019-04-03 14:14:45 [info] Elementor Pro/Upgrades - _v_2_5_0_sitemap Start
2019-04-03 14:14:45 [info] Elementor Pro/Upgrades - _v_2_5_0_sitemap Finished
2019-04-03 14:14:45 [info] Elementor Pro/Upgrades - _v_2_5_0_popup_border_radius Start
2019-04-03 14:14:45 [info] Elementor Pro/Upgrades - _v_2_5_0_popup_border_radius Finished
2019-04-03 14:14:45 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.5.0-beta3',
'to' => '2.5.3',
)]
2019-04-06 22:10:35 [info] Elementor data updater process has been queued. [array (
'plugin' => 'Elementor Pro',
'from' => '2.5.3',
'to' => '2.5.4',
)]
2019-04-06 22:10:37 [info] elementor-pro::elementor_pro_updater Started
2019-04-06 22:10:37 [info] Elementor Pro/Upgrades - _v_2_5_4_posts Start
2019-04-06 22:10:38 [info] Elementor Pro/Upgrades - _v_2_5_4_posts Finished
2019-04-06 22:10:38 [info] Elementor Pro/Upgrades - _v_2_5_4_portfolio Start
2019-04-06 22:10:39 [info] Elementor Pro/Upgrades - _v_2_5_4_portfolio Finished
2019-04-06 22:10:39 [info] Elementor Pro/Upgrades - _v_2_5_4_products Start
2019-04-06 22:10:40 [info] Elementor Pro/Upgrades - _v_2_5_4_products Finished
2019-04-06 22:10:40 [info] Elementor Pro/Upgrades - _v_2_5_4_form Start
2019-04-06 22:10:41 [info] Elementor Pro/Upgrades - _v_2_5_4_form Finished
2019-04-06 22:10:41 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.5.3',
'to' => '2.5.4',
)]
2019-04-10 16:55:29 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.5.11',
'to' => '2.5.13',
)]
2019-04-10 16:56:23 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.5.4',
'to' => '2.5.5',
)]

PHP: showing 1 of 1PHP: 2019-04-06 22:10:06 [error X 1][/home/content/p3pnexwpnas13_data02/39/41781939/html/wp-content/plugins/elementor-pro/includes/modules-manager.php::58] Class 'ElementorPro\Modules\RoleManager\Module' not found [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

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