Kibana version:
Kibana: 7.10.0 BC1 cloud environment with commit 7a9f9132fffd8567ce3b985dde8bea6529e8fa3c
Elasticsearch version:
Elasticsearch: 7.10.0 BC1 cloud environment
Host OS and Browser version:
Windows , All
Original install method (e.g. download page, yum, from source, etc.):
7.10.0 BC1 cloud environment deployed from Staging cloud platform https://staging.found.no
Description
Error "failed to copy source directory (C:\Program Files\Elastic-Agent)" in powershell is displayed on installing the agent after enrolling and running it
Preconditions
- 7.10.0 BC1 cloud environment should be available(with commit 7a9f9132fffd8567ce3b985dde8bea6529e8fa3c).
- Login to the above environment with elastic superuser.
- 7.10.0 BC1 agent downloaded from https://staging.elastic.co/7.10.0-116336aa/downloads/beats/elastic-agent/elastic-agent-7.10.0-windows-x86_64.zip
- A policy should exist.
Steps to Reproduce
- RDP to the endpoint and place the agent in C:/ProgramFiles directory
- Unarchive the agent
- Open powershell as admin and execute the enroll and run command(say) :
.\elastic-agent enroll https://217abe597a6b48bba2b7bb82bd4aa8bb.us-central1.gcp.foundit.no:9243 TlhCMElYVUJsNGo3WW9rbDJ6clg6UWg2UDlYQUlUOTJNLWQ2QWNKUE5Edw==
.\elastic-agent.exe run
- Execute ./elastic-agent install
- Observe that following error is displayed.
"Error: failed to copy source directory (C:\Program Files\Elastic-Agent) to destination (C:\Program Files\Elastic\Agent):
read C:\Program Files\Elastic-Agent\data\agent.lock: The process cannot access the file because another process has loc
ked a portion of the file."
Test data
N/A
Impacted Test case id
N/A
Actual Result
Error "failed to copy source directory (C:\Program Files\Elastic-Agent)" is displayed in powershell on installing the agent after enrolling and running it
Expected Result
User should be successfully able to install the agent after enrolling and running it.
What's working
What's not working
Screenshot

Logs
agent lock file.zip
Kibana version:
Kibana: 7.10.0 BC1 cloud environment with commit 7a9f9132fffd8567ce3b985dde8bea6529e8fa3c
Elasticsearch version:
Elasticsearch: 7.10.0 BC1 cloud environment
Host OS and Browser version:
Windows , All
Original install method (e.g. download page, yum, from source, etc.):
7.10.0 BC1 cloud environment deployed from Staging cloud platform https://staging.found.no
Description
Error "failed to copy source directory (C:\Program Files\Elastic-Agent)" in powershell is displayed on installing the agent after enrolling and running it
Preconditions
Steps to Reproduce
.\elastic-agent enroll https://217abe597a6b48bba2b7bb82bd4aa8bb.us-central1.gcp.foundit.no:9243 TlhCMElYVUJsNGo3WW9rbDJ6clg6UWg2UDlYQUlUOTJNLWQ2QWNKUE5Edw==
.\elastic-agent.exe run
"Error: failed to copy source directory (C:\Program Files\Elastic-Agent) to destination (C:\Program Files\Elastic\Agent):
read C:\Program Files\Elastic-Agent\data\agent.lock: The process cannot access the file because another process has loc
ked a portion of the file."
Test data
N/A
Impacted Test case id
N/A
Actual Result
Error "failed to copy source directory (C:\Program Files\Elastic-Agent)" is displayed in powershell on installing the agent after enrolling and running it
Expected Result
User should be successfully able to install the agent after enrolling and running it.
What's working
What's not working
Screenshot

Logs
agent lock file.zip