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[Windows] EmptyViewTemplate Not Working in CarouselView #29463

@NafeelaNazhir

Description

@NafeelaNazhir

Description

Issue 1: EmptyViewTemplate Not Displayed on Windows
The EmptyViewTemplate property of the CarouselView is not functioning as expected on Windows.
Issue 2: EmptyView Does Not Set to null
When attempting to set the EmptyView property to null the previous EmptyView remains displayed.

Actual Output Expected Output
Screen.Recording.2025-05-13.153234.mp4
Screen.Recording.2025-05-13.at.3.26.34.PM.mov

Steps to Reproduce

  1. Run the application on Windows CarouselViewIssue 20.zip
  2. Observe that the EmptyViewTemplate is not displayed.
  3. Attempt to set the EmptyView property to null and observe that the previous EmptyView remains displayed.

Expected Behavior:

  • EmptyViewTemplate should be displayed in the CarouselView .

  • When the EmptyView property is set to null, the CarouselView should clear the current EmptyView.

Actual Behavior:

  • EmptyViewTemplate Not Displayed on Windows: The EmptyViewTemplate is not rendered on Windows.

  • EmptyView Does Not Reset to null: When the EmptyView property is set to null, the CarouselView does not clear the current EmptyView. Instead, the previously set EmptyView remains displayed.

Link to public reproduction project repository

No response

Version with bug

9.0.60 SR6

Is this a regression from previous behavior?

Not sure, did not test other versions

Last version that worked well

No response

Affected platforms

Windows

Affected platform versions

No response

Did you find any workaround?

No response

Relevant log output

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    area-controls-collectionviewCollectionView, CarouselView, IndicatorViewpartner/syncfusionIssues / PR's with Syncfusion collaborationplatform/windowss/triagedIssue has been revieweds/verifiedVerified / Reproducible Issue ready for Engineering Triaget/bugSomething isn't working

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