Description of problem

Users who have been unauthorized request a password reset. They receive an email but cannot login and/or reset their login because they are unauthorized.

Description of solution

Email administrator when a user who is unauthorized requests a password reset. Then the administrator can verify that it is a valid request, and authorize the user so they can login.

Description of alternatives considered

Provide a clear and concise description of any alternative solutions considered.

Screenshots

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Additional context

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Affected browser

• Chrome
• Firefox
• Safari
• Internet Explorer
• Edge