Bambu Studio Version

02.03.00.70-20251014214058

Where is the application from?

Bambu Lab Official website

OS version

Windows 11

Additional system information

Dell XPS 13 - i7 - intel - 8mo

Printer

Bambu lab p1S

Printer Firmware Version

01.09.00.00

How to reproduce

Install Bambu Studio version X.X.X on a PC with an older Intel integrated GPU (e.g., Dell XPS 13 with [mettez ici votre modèle de processeur]).
Ensure the latest Dell-provided graphics driver is installed.
Launch Bambu Studio.
The application will crash before the main window is fully rendered.

Actual results

The application crashes. The Windows Event Viewer shows an application error with the faulting module ig7icd64.dll.

Expected results

Bambu Studio should start normally, as the previous version did. Perhaps it should fall back to a software rendering mode if the GPU driver is incompatible.

Project file & Debug log uploads

Faulting application name: bambu-studio.exe, version: 2.3.0.70, time stamp: 0x68ee56e0
Faulting module name: ig7icd64.dll, version: 10.18.10.4358, time stamp: 0x56785814
Exception code: 0xc0000005
Fault offset: 0x0000000000410376
Faulting process ID: 0x3928
Faulting application start time: 0x1DC3DEE1307AB27
Faulting application path: C:\Program Files\Bambu Studio\bambu-studio.exe
Faulting module path: C:\Windows\SYSTEM32\ig7icd64.dll

log_iotc.txt

Checklist of files to include

• Log file
• Project file