Skip to content

Windows version not fully launching #760

@h0kay

Description

@h0kay

Bug report, debug log and your config file (FULL LOGS ARE MANDATORY)

Steps to reproduce

What is expected?

What is actually happening?

I installed the latest version of HyperHDR (HyperHDR-20.0.0.0beta1-Windows-AMD64.exe) on a Windows 10 machine that never had it installed, and it worked flawlessly. The next time I turned my computer back on, I attempted to launch it, and I noticed the system tray icon did not appear. Although the tray icon was not present, I saw it in my running processes, and noticed it turned my lights on.

I attempted to access the web interface, however, I got a blank screen on any menu item I clicked on, which prevents me from getting a log file:
Screen Shot 2024-02-07 at 7 53 06 PM

I went through the uninstall process, restarted, reinstalled, and experienced the same exact issue. Even though I did an uninstall and verified the contents in C:\Program Files\ were removed, my previous settings were still being used because again, my lights turned on after launching, but the same issues persisted.

I looked around in my computer and noticed a folder called ".hyperion" under C:\Users\Username, which contained a database file. I made a copy of this folder and then removed it, and after launching Hyperion again, everything worked as it should. The task tray was visible, and the web interface worked once again. Of course my settings are no longer there, but because of this I'm wondering if the uninstaller should perhaps remove this settings database file as it appears it has the ability to become corrupt and prevent future instances being ran, even after a fresh reinstall.

System

Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't working

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions