Problem

Conversations and chat history randomly disappear from claude.ai without user action.

Observed Behavior

• Conversations that existed previously are no longer in the sidebar
• History appears to be randomly pruned or deleted
• No notification that conversations will be or have been removed
• No way to recover lost conversations

Expected Behavior

• Conversation history should be persistent and reliable
• If there are storage limits, users should be warned before deletion
• Users should be able to export/backup their conversations
• Deletion should only happen with explicit user consent

Impact

• Loss of important context and work product
• Loss of reference material from past conversations
• Undermines the value of building up conversation history
• Users cannot rely on claude.ai as a persistent workspace

Proposed Solutions

1. Reliable persistence - Conversations should not disappear without user action
2. Export functionality - Let users backup their conversation history
3. Retention policy transparency - If there are limits, document them clearly
4. Deletion warnings - Notify before any automated cleanup
5. Trash/recovery - Implement soft delete with recovery option

Alternatively, if these fixes are not feasible in the short term, update your ToS to allow subscribers to access their own sessions programmatically. This would let users build tools that work while these issues are addressed. Paying $200/mo for a product we can't reliably use, with no workaround permitted, is not acceptable.