Preflight Checklist
What's Wrong?
I'm claude code MAX user. on 9th NOV my subscription is expired. and my credit card was run out of money, so I didn't check it until 19th NOV, and charge it successfully. After resubscription, my account was banned for no reason.
What Should Happen?
The subscription should extend for me from 9th NOV to 9th DEC.
Error Messages/Logs
API Error: 400 {"type":"error","error":{"type":"invalid_request_error","message":"This organization has been disabled."},"request_id":"req_011CVN51g8SEtaZFteJw7pf8"}
Steps to Reproduce
claude --print "test"
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
2.0.50 (Claude Code)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
I also submit appeal form, but it's determine I violate Usage Policy
After carefully review it. I quite sure I'm not violate any single line of that.
Preflight Checklist
What's Wrong?
I'm claude code MAX user. on 9th NOV my subscription is expired. and my credit card was run out of money, so I didn't check it until 19th NOV, and charge it successfully. After resubscription, my account was banned for no reason.
What Should Happen?
The subscription should extend for me from 9th NOV to 9th DEC.
Error Messages/Logs
API Error: 400 {"type":"error","error":{"type":"invalid_request_error","message":"This organization has been disabled."},"request_id":"req_011CVN51g8SEtaZFteJw7pf8"}Steps to Reproduce
claude --print "test"
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
2.0.50 (Claude Code)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
I also submit appeal form, but it's determine I violate Usage Policy
After carefully review it. I quite sure I'm not violate any single line of that.