🧩 Product Overview
Respond.io is a business messaging platform that enables automated conversations and customer engagement across SMS, WhatsApp, Messenger, and more.
This integration enables AI agents and workflows to manage conversations, contacts, messages, tags, workflows, and workspace configuration programmatically.
⚠️ Important Note for Contributors
This feature must be submitted as a Piece following the Activepieces architecture. Submissions not following this format will not be accepted. Please review the Piece Development Guidelines before starting development.
🚨 Triggers
| Trigger |
Use Case |
| New Incoming Message |
Fires when a new message is received on any channel. |
| New Outgoing Message |
Fires when a message is sent from Respond.io. |
| Conversation Opened |
Fires when a new conversation is opened. |
| Conversation Closed |
Fires when a conversation is closed. |
| New Contact |
Fires when a contact is created. |
| Contact Updated |
Fires when any contact field is updated. |
| Contact Tag Updated |
Fires when tags are added or removed on a contact. |
🛠️ Write Actions
| Action Item |
Use Case |
| Create Contact |
Create a new contact record. |
| Create or Update Contact |
Upsert contact by email/phone or ID. |
| Delete Contact |
Permanently delete a contact. |
| Add Tag to Contact |
Assign a tag or multiple tags to a contact. |
| Assign or Unassign Conversation |
Change the assignee on a conversation. |
| Add Comment to Conversation |
Append an internal note to a conversation. |
| Open Conversation |
Mark a conversation as open. |
🔍 Search Actions
| Action Item |
Use Case |
| Find Contact |
Search for a contact by email, phone, or ID. |
📚 API Reference
🧪 Test Account Access
🧑💻 New to Activepieces?
Activepieces is the leading open source AI automation platform. We have many apps (we call them Pieces), that are available within the builder and as MCPs. These apps are build with our TypeScript framework and are easy to build. Once they're merged to our repo, they will available as pieces in our automation builder and as MCPs to be used with AI agents and MCP clients.
We welcome contributions and in fact, we get excited over them. Start your journey here: https://www.activepieces.com/docs/developers/building-pieces/overview
🧩 Product Overview
Respond.io is a business messaging platform that enables automated conversations and customer engagement across SMS, WhatsApp, Messenger, and more.
This integration enables AI agents and workflows to manage conversations, contacts, messages, tags, workflows, and workspace configuration programmatically.
This feature must be submitted as a Piece following the Activepieces architecture. Submissions not following this format will not be accepted. Please review the Piece Development Guidelines before starting development.
🚨 Triggers
🛠️ Write Actions
🔍 Search Actions
📚 API Reference
🧪 Test Account Access
🧑💻 New to Activepieces?
Activepieces is the leading open source AI automation platform. We have many apps (we call them Pieces), that are available within the builder and as MCPs. These apps are build with our TypeScript framework and are easy to build. Once they're merged to our repo, they will available as pieces in our automation builder and as MCPs to be used with AI agents and MCP clients.
We welcome contributions and in fact, we get excited over them. Start your journey here: https://www.activepieces.com/docs/developers/building-pieces/overview