Description:

Grey screen after joining channel when using Safari on IOS

Steps to reproduce:

1. login to rocketchat
2. click the hamburger in the top left
3. click any channel

Expected behavior:

the channel loads and is visible

Actual behavior:

the channel momentarily appears and then the entire screen is grey

Server Setup Information:

• Version of Rocket.Chat Server:
• Operating System: 5.3.0
• Deployment Method: tar
• Number of Running Instances: 1
• DB Replicaset Oplog:
• NodeJS Version: v14.19.3
• MongoDB Version: 5.0.9 / wiredTiger (oplog Enabled)

Client Setup Information

• Desktop App or Browser Version: Safari
• Operating System: iOS 15.6.1

Additional context

Relevant logs:

Server log:
{"level":40,"time":"2022-11-02T14:58:46.819Z","pid":876,"hostname":"x","name":"VoIPService","msg":"Voip is not enabled. Cant start the service"}
{"level":40,"time":"2022-11-02T14:58:51.456Z","pid":876,"hostname":"x","name":"VoIPService","msg":"VoIP service already stopped"}
{"level":51,"time":"2022-11-02T14:58:51.832Z","pid":876,"hostname":"x","name":"Migrations","msg":"Not migrating, already at version 281"}
[DatabaseWatcher] Using change streams
{"level":40,"time":"2022-11-02T14:58:53.182Z","pid":876,"hostname":"x","name":"StreamBroadcast","msg":"You are operating multiple instances... some features will not behave as designed."}
+-----------------------------------------+
| SERVER RUNNING |
+-----------------------------------------+
| |
| Rocket.Chat Version: 5.3.0 |
| NodeJS Version: 14.19.3 - x64 |
| MongoDB Version: 5.0.9 |
| MongoDB Engine: wiredTiger |
| Platform: linux |
| Process Port: 3000 |
| Site URL: https://x.org |
| ReplicaSet OpLog: Enabled |
| Commit Hash: eb12200 |
| Commit Branch: HEAD |
| |
+-----------------------------------------+
Loaded the Apps Framework and loaded a total of 5 Apps!