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New unread livechat no longer appear in the LiveChat queue #10022

@cmonjeau

Description

@cmonjeau

Description:

Since version 0.62.0, new unread livechat no longer appear in the LiveChat queue. Livechat notification is only visible when' Unread on top' is enabled and it is not queued.

In the 0.63-develop version, I don't observe that so I'm confused.

Server Setup Information:

  • Version of Rocket.Chat Server: 0.62.1
  • Operating System: CentOS
  • Deployment Method(snap/docker/tar/etc): Docker
  • Number of Running Instances: 1
  • mongoDB Version: 3.2

I'm using LDAP configuration.

Steps to Reproduce:

  1. Create a new livechat discussion

Expected behavior:

Notification in Livechat queue

Actual behavior:

Notification does not appear

Screenshot with normal view

rc_livechat_normal_view

Screenshot with unread view

rc_livechat_unread_view

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