docs(slack): add missing Messages Tab setup step#3558
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Without enabling the Messages Tab in App Home settings, users see "Sending messages to this app has been turned off" when trying to DM the bot — even with all correct scopes and event subscriptions. Add Step 5 (Enable the Messages Tab) between Event Subscriptions and Install App, with a danger admonition. Also add troubleshooting entry for this specific error message. Renumber subsequent steps (6→7→8→9).
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Merged via #3590 — your commit was cherry-picked onto current main with authorship preserved. Thanks for catching this missing step! |
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Summary
Context
The Messages Tab in Slack's App Home settings must be enabled for users to send direct messages to the bot. This is a Slack platform requirement that isn't covered in the current setup guide. The existing docs cover scopes, events, and socket mode, but miss this critical App Home configuration.
Changes
website/docs/user-guide/messaging/slack.md:How to test
Platform
Tested on Slack workspace with Hermes Agent deployed via K8s (Socket Mode). The Messages Tab setting is a Slack API console configuration, platform-independent.