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Reduce recurring Hermes gateway/log noise #18485

@emm3ttarmstrong

Description

@emm3ttarmstrong

Why

This Signal Deck decision was approved/investigated and should become durable repo-native work rather than remaining only in the Signal Deck database or action log.

Signal Deck card

  • Card ID: ops-ops-channel-directory-failed-to-list-slack-channels-for-team-the-request-to-the-slack-api-
  • Work item ID: ops-ops-channel-directory-failed-to-list-slack-channels-for-team-the-request-to-the-slack-api-:approve:2026-05-01T17:07:57.543Z:work
  • Decision: approve at 2026-05-01T17:07:57.543Z
  • Project: Hermes / Ops Reliability
  • Target repo path used by processor: /home/emmett/.hermes/hermes-agent

User feedback / approval

No additional approval comment.

Context

Recurring error/warning appeared 83 times recently: Channel directory: failed to list Slack channels for team : The request to the Slack API failed. (url: https://slack.com/api/users.conversat

Scope

Approve a bounded investigation/fix only if this improves Hermes reliability or reduces future agent friction.

Acceptance criteria

  • Inspect the target repo/source evidence directly before making changes.
  • Produce a concrete local artifact, branch, or PR that addresses the approved scope.
  • Link any implementation PR back to this issue and close it on merge.
  • If the investigation shows the card is not actionable, document why and close as not planned.
  • Preserve the Signal Deck card ID in commits/PR description for traceability.

Evidence

  • No explicit evidence attached; card context is the evidence source.

Out of scope / risk gates

  • Do not deploy, publish publicly, spend money, touch credentials, contact clients, or send Slack/Telegram/Discord messages from this issue alone.
  • Risk gates: deploy, live/public posting, spend, Stripe/payment, credentials/tokens/secrets, Slack/API messaging, and client-facing changes require separate explicit approval before execution.
  • Keep any code implementation on a branch and PR linked to this issue.

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    P3Low — cosmetic, nice to havecomp/gatewayGateway runner, session dispatch, deliveryplatform/slackSlack app adaptertype/bugSomething isn't working

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