Description
What happened
After onboarding with slack as a messaging channel, the Slack channel never starts inside the sandbox. The gateway logs show "starting channels and sidecars..." but the Slack channel is silently skipped — no errors, no startup messages, no connection attempts to wss-primary.slack.com.
openclaw channels list --all reports:
Slack: installed, not configured, disabled
Despite all of the following being correct:
@openclaw/slack v2026.5.22 is installed in $OPENCLAW_HOME/.openclaw/npm/
openclaw.json has channels.slack.enabled: true with accounts, tokens (xoxb-OPENSHELL-RESOLVE-ENV-SLACK_BOT_TOKEN / xapp-OPENSHELL-RESOLVE-ENV-SLACK_APP_TOKEN), and allowFrom
- The gateway process (
/proc/<PID>/environ) contains SLACK_BOT_TOKEN=openshell:resolve:env:v<VERSION>_SLACK_BOT_TOKEN and SLACK_APP_TOKEN=openshell:resolve:env:v<VERSION>_SLACK_APP_TOKEN
- Network policy includes the
slack preset (slack.com, api.slack.com, wss-primary.slack.com, etc.)
- OpenShell providers for
SLACK_BOT_TOKEN and SLACK_APP_TOKEN are registered and nemoclaw sentinel exec -- env shows them
What I expected
The gateway should start the Slack channel in Socket Mode, connecting to wss-primary.slack.com via the OpenShell proxy (which rewrites openshell:resolve:env:* credentials at the egress boundary).
Additional context
Gateway startup log sequence (no Slack-related entries after auto-enable):
[gateway] "Slack configured, enabled automatically." ← only appears on restarts, NOT on fresh start
[gateway] "starting HTTP server..."
[gateway] "http server listening (7 plugins: browser, canvas, device-pair, file-transfer, memory-core, phone-control, talk-voice; 6.8s)"
[gateway] "starting channels and sidecars..."
[browser/server] "Browser control listening on [http://127.0.0.1:18791/]"
[gateway] "gateway ready"
Reproduction Steps
- Run
nemoclaw onboard
- Select "Other OpenAI-compatible endpoint" for inference (any local endpoint works)
- When prompted for messaging channels, select
slack
- Provide Slack bot token, app token, and allowed user ID
- Wait for onboarding to complete
- Run
nemoclaw sentinel exec -- openclaw channels list --all
- Observe:
Slack: installed, not configured, disabled
- Run
nemoclaw sentinel exec -- openclaw channels status --probe
- Observe: Slack channel is not running, no accounts listed
- Check gateway log:
grep -i slack /tmp/openclaw-*/openclaw-*.log — no Slack startup entries
Expected at step 7: Slack: installed, configured, running
Environment
- OS: Rocky Linux 9.7 (Blue Onyx) — kernel 5.14.0-611.30.1.el9_7.x86_64
- Node.js: v22.22.3
- Docker: Docker Engine 29.2.1
- NemoClaw: v0.0.50
- OpenClaw: v2026.5.18
- OpenShell: v0.0.44
Debug Output
[debug] Collecting diagnostics for sandbox 'sentinel'...
[debug] Quick mode: true
═══ System ═══
Linux cyberrag 5.14.0-611.30.1.el9_7.x86_64
Mem: 31835 total, 7544 used, 1547 free
═══ Docker ═══
CONTAINER ID IMAGE STATUS
d8fdfbe5fe53 openshell/sandbox-from:1779726780 Up 5 minutes (unhealthy)
3ae2817ba799 ubuntu:24.04 Up 7 minutes
═══ OpenShell ═══
Gateway: nemoclaw | Status: Connected | Version: 0.0.44
Sandbox: sentinel | Phase: Ready
Policy includes slack preset:
- slack.com:443 (rest, request_body_credential_rewrite: true)
- api.slack.com:443 (rest, request_body_credential_rewrite: true)
- wss-primary.slack.com:443 (websocket, websocket_credential_rewrite: true)
- wss-backup.slack.com:443 (websocket, websocket_credential_rewrite: true)
═══ Onboard Session ═══
status: complete
provider: compatible-endpoint
model: Qwen/Qwen3.6-35B-A3B-FP8
policyPresets: ["slack"]
═══ Sandbox Internals ═══
PID 350: openclaw (gateway process)
- Has SLACK_BOT_TOKEN=openshell:resolve:env:v1635414803031354650_SLACK_BOT_TOKEN
- Has SLACK_APP_TOKEN=openshell:resolve:env:v1635414803031354650_SLACK_APP_TOKEN
openclaw.json channels config:
{
"slack": {
"enabled": true,
"accounts": {
"default": {
"botToken": "xoxb-OPENSHELL-RESOLVE-ENV-SLACK_BOT_TOKEN",
"appToken": "xapp-OPENSHELL-RESOLVE-ENV-SLACK_APP_TOKEN",
"enabled": true,
"dmPolicy": "allowlist",
"allowFrom": ["U0B6TRJPAL8"]
}
}
}
}
Gateway log shows NO slack channel startup — only "7 plugins: browser, canvas,
device-pair, file-transfer, memory-core, phone-control, talk-voice" then
"gateway ready". Slack is silently absent from startChannels() iteration.
Logs
Checklist
Description
What happened
After onboarding with
slackas a messaging channel, the Slack channel never starts inside the sandbox. The gateway logs show "starting channels and sidecars..." but the Slack channel is silently skipped — no errors, no startup messages, no connection attempts towss-primary.slack.com.openclaw channels list --allreports:Slack: installed, not configured, disabled
Despite all of the following being correct:
@openclaw/slackv2026.5.22 is installed in$OPENCLAW_HOME/.openclaw/npm/openclaw.jsonhaschannels.slack.enabled: truewith accounts, tokens (xoxb-OPENSHELL-RESOLVE-ENV-SLACK_BOT_TOKEN/xapp-OPENSHELL-RESOLVE-ENV-SLACK_APP_TOKEN), and allowFrom/proc/<PID>/environ) containsSLACK_BOT_TOKEN=openshell:resolve:env:v<VERSION>_SLACK_BOT_TOKENandSLACK_APP_TOKEN=openshell:resolve:env:v<VERSION>_SLACK_APP_TOKENslackpreset (slack.com, api.slack.com, wss-primary.slack.com, etc.)SLACK_BOT_TOKENandSLACK_APP_TOKENare registered andnemoclaw sentinel exec -- envshows themWhat I expected
The gateway should start the Slack channel in Socket Mode, connecting to
wss-primary.slack.comvia the OpenShell proxy (which rewritesopenshell:resolve:env:*credentials at the egress boundary).Additional context
Gateway startup log sequence (no Slack-related entries after auto-enable):
[gateway] "Slack configured, enabled automatically." ← only appears on restarts, NOT on fresh start
[gateway] "starting HTTP server..."
[gateway] "http server listening (7 plugins: browser, canvas, device-pair, file-transfer, memory-core, phone-control, talk-voice; 6.8s)"
[gateway] "starting channels and sidecars..."
[browser/server] "Browser control listening on [http://127.0.0.1:18791/]"
[gateway] "gateway ready"
Reproduction Steps
nemoclaw onboardslacknemoclaw sentinel exec -- openclaw channels list --allSlack: installed, not configured, disablednemoclaw sentinel exec -- openclaw channels status --probegrep -i slack /tmp/openclaw-*/openclaw-*.log— no Slack startup entriesExpected at step 7:
Slack: installed, configured, runningEnvironment
Debug Output
Logs
Checklist