Describe the bug

Expected result:

After opening the ledger ETH app, in MM the user should be taken to the next screen - Select an account.

Actual result:

After opening the ledger ETH app, in MM there is infinite loader on the Connect Ledger screen.

Environment - iOS:

Device: iPhone 12 ; iOS 26.2.1
MM iOS version: 7.63.1 build 3625

Environment - Android:

Device: Samsung Galaxy S22 ; Android 16
MM iOS version: 7.63.1 build 3625

Environment - Ledger Nano X:

ETH app version 1.20.0
Ledger OS:
secure element 2.6.0
microcontroller 2.39.0
bootloader 1.25.0
Hardware version: ledger NanoX v2.0

Screenshots/Recordings

Steps to reproduce

• on Ledger, open the BTC app
• start with connecting MM to Ledger and get to the Connect Ledger screen
• tap Continue and notice the loader
• on the Ledger device, notice that the BTC app is closed automatically
• on Ledger, open the ETH app
• in MM, notice that the user is stuck in the Connect Ledger screen with infinite loader

Error messages or log output

Where was this bug found?

Live version (from official store)

Version

7.63.1

Build number

3625

Build type

None

Device

Ledger

Operating system

Android, iOS

Severity

sev3