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[Bug]: [Mobile] Ledger Nano Gen5 is not discoverable to MM mobile via bluetooth #24898

@nikolastoimenovski-consensys

Description

Describe the bug

In the MM Connect Ledger screen, the Ledger Nano Gen5 wallet isn't found, even though the ETH app is open on the Ledger wallet

Expected result:

Ledger Nano Gen5 should be discoverable to MM mobile via bluetooth.

Actual result:

Ledger Nano Gen5 isn't discoverable to MM mobile via bluetooth.

Environment - iOS:

Device: iPhone 12 ; iOS 26.1
MM PROD version: 7.61.6
MM version: 7.62.0

Environment - Android:

Device: Samsung Galaxy S22 ; Android 16
MM PROD version: 7.61.6
MM version: 7.62.0

Environment - Ledger Nano Gen5:

ETH app version 1.20.1
Ledger OS:

  • secure element 1.0.3
  • microcontroller 8.0.9
  • bootloader 7.0.9

Hardware version: 003-0

Expected behavior

No response

Screenshots/Recordings

Image

Steps to reproduce

  • Run the ETH app on the Ledger Nano Gen5
  • On MM mobile, add hardware wallet
  • In the MM Connect Ledger screen, notice that the Ledger Nano Gen5 wallet isn't found

Error messages or log output

Where was this bug found?

Live version (from official store)

Version

7.62.0 and 7.61.6

Build number

3486

Build type

None

Device

Ledger Nano Gen5

Operating system

Android, iOS

Additional context

No response

Severity

sev1

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Labels

needs-triageIssue needs to be triagedregression-prod-7.62.0Regression bug that was found in production in release 7.62.0type-bugSomething isn't working

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Projects

Status

To be triaged

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