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Description
Problem
This is an issue with error handling. When a token (like synthetix, sUSD) fails to render, all other token balances render as 0. This is very confusing, we've seen some support tickets come in for this.
Workaround not really available: Usually if the user hides the token that is causing the issue (no way to know for them, unless our support team guides them). This workaround isn't scalable. User isn't communicated what is failing and why this might be happening. Even if they reinstall or reimport their wallet, the problem persists.
We have see instances on both iOS and Android
Support tickets for more context:
https://consensys.zendesk.com/agent/tickets/76825
https://consensys.zendesk.com/agent/tickets/76776
https://consensys.zendesk.com/agent/tickets/77294
https://consensys.zendesk.com/agent/tickets/75337