Mobile Error : Mobile client does not recognize balance of several ERC20 tokens. Forced to reinstall #2082
Description
Describe the bug
Metamask on mobile client (IOS) does not recognize balance when new token is added from list. Refreshing does not work, bug is persistent. Have not attempted to reinstall app. Browser client and etherscan both recognize balances. When attempting to send funds 'Undefined Balance' error is prompted.
Screenshots
Version:
Etherscan:
Mobile Client:
To Reproduce
Steps to reproduce the behavior
- Send token or swap on DEX
- Add token to metamask 'List' on mobile
- Attempt to use tokens
Smartphone (please complete the following information):
- Device: [iPhone 11 Pro]
- OS: [e.g. iOS 14.2]
- App Version [e.g. v1.0.8 (554)]
to be added after bug submission by internal support / PM
Severity
- How critical is the impact of this bug on a user?
- Add stats if available on % of customers impacted
- Is this visible to all users?
- Is this tech debt?