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[Bug]: Infinite loading on the unlock screen #35344

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#39010
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[Bug]: Infinite loading on the unlock screen#35344
Bug
#39010
Assignees
gauthierpetetin
Labels
Sev1-highHigh severity; partial loss of service with severe impact upon users, with no workaround.external-contributorregression-prod-13.1.0Regression bug that was found in production in release 13.1.0team-extension-platformExtension Platform teamtype-bugSomething isn't working
@vacavaca

Description

@vacavaca
vacavaca
opened on Aug 24, 2025

Describe the bug

  1. Opened the extension, welcomed by the unlock screen
  2. Entered my password
  3. Loading spinner started spinning, with no progress for 10 min

Expected behavior

  1. Wallet unlocks

Screenshots/Recordings

Image

Steps to reproduce

(see above)

Error messages or log output



Detection stage


In production (default)


Version


13.1.0


Build type


None


Browser


Firefox


Operating system


MacOS


Hardware wallet


No response


Additional context


No response


Severity


No response
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Labels
Sev1-highHigh severity; partial loss of service with severe impact upon users, with no workaround.external-contributorregression-prod-13.1.0Regression bug that was found in production in release 13.1.0team-extension-platformExtension Platform teamtype-bugSomething isn't working
Type
Bug
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Status
To be triaged
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