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Action Performed:

1. Login to NewDot with new expensifail account (no any bank accounts are added)
2. Send direct message
3. Go to chat an send select send money
4. Input any amount in USD and tap Pay with Expensify
5. Tap bank account
6. Proceed further with Wells Fargo credentials
7. Add bank account page is displayed with dropdown to choose account
8. Select any account f.e. 1111
9. Go back to chat again
10. Select end money again
11. Input any amount in USD and tap Pay with Expensify
12. Additional details page is displayed. Use name Alberta Charleson with SSN 3333 and submit
13. Verify Identity page is displayed
14. Click Continue

Expected Result:

Onfido verification flow should be displayed

Actual Result:

"Uh-oh, something went wrong!" page is displayed with options to Refresh or sign out

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.11.2

Reproducible in staging?: No

Reproducible in production?: No

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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