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VideoPress: Fatal error with paid posts #34728

@richards1052

Description

@richards1052

Impacted plugin

Jetpack

Quick summary

Jetpack restricts access to the homepage. Any links to post pages from the homepage generate a "critical error" message. Disabling Jetpack restores full access. THis is the error log my web host sent me:

I see Jetpack errors in the php log:
[17-Dec-2023 11:11:05 UTC] PHP Fatal error: Uncaught Error: Class ‘Automattic\Jetpack\Extensions\Premium_Content\Subscription_Service\Token_Subscription_Service’ not found in /home/virtualmin/richardsilverstein.com/public_html/wp-content/plugins/jetpack/modules/subscriptions/subscribe-modal/class-jetpack-subscribe-modal.php:193
Stack trace: 0 /home/virtualmin/richardsilverstein.com/public_html/wp-content/plugins/jetpack/modules/subscriptions/subscribe-modal/class-jetpack-subscribe-modal.php(62): Jetpack_Subscribe_Modal->should_user_see_modal() 1 /home/virtualmin/richardsilverstein.com/public_html/wp-includes/class-wp-hook.php(324): Jetpack_Subscribe_Modal->enqueue_assets() 2 /home/virtualmin/richardsilverstein.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 3 /home/virtualmin/richardsilverstein.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 4 /home/virtualmin/richardsilverstein.com/public_html/wp-includes/script-loader.php(2262): do_action() 5 /home/virtualmin/richardsilverstein.com/public_html/wp-i in /home/virtualmin/richardsilverstein.com/public_html/wp-content/plugins/jetpack/modules/subscriptions/subscribe-modal/class-jetpack-subscribe-modal.php on line 193

Steps to reproduce

go to homepage
click on any post link on the homepage
instead of brining up the post, you see a "criticial error" message

A clear and concise description of what you expected to happen.

On clicking the post link I expected the post to display instead of the error

What actually happened

critical error msg

Impact

All

Available workarounds?

No and the platform is unusable

Platform (Simple and/or Atomic)

Self-hosted

Logs or notes

Happens on all browsers

Metadata

Metadata

Labels

BugWhen a feature is broken and / or not performing as intendedTriaged[Package] VideoPress[Plugin] JetpackIssues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/[Pri] High[Status] Priority Review TriggeredThe guild in charge of triage has been notified of this issue in Slack

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Status

Done

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