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Dashboard: Not Displaying in IE 11 #12407

@tmmbecker

Description

@tmmbecker

In 2035678-zen, the user reports that the Jetpack dashboard is blank in IE 11. I am able to replicate.

This user is blind and uses the Dolphin Supanova screen reader, which only fully works in IE.

Per the customer:

currently Dolphin are working on Chrome to try making it work there and so far it is about 50% working so unfortunately currently I can only work with IE.

There are no issues with Edge but the Dolphin Supanova doesn't work with that either.

There is a known issue with IE 11 in that the developer tools cause the tab to freeze - I've tried this many times now - so I'm not able to check the console for any errors.

Steps to reproduce the issue

  1. Open IE 11
  2. Go to Jetpack → Dashboard on a site with a Pro plan
  3. Note that no information is displayed

What I expected

I should see the full Jetpack dashboard.

What happened instead

No information

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image (1)

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Admin PageReact-powered dashboard under the Jetpack menuBugWhen a feature is broken and / or not performing as intendedCustomer Report [LEGACY]Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report"[Pri] High

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