{"id":45,"date":"2025-03-29T20:05:41","date_gmt":"2025-03-29T20:05:41","guid":{"rendered":"https:\/\/getpetitioner.com\/?post_type=docs&#038;p=45"},"modified":"2025-11-01T18:02:33","modified_gmt":"2025-11-01T18:02:33","slug":"faq","status":"publish","type":"docs","link":"https:\/\/getpetitioner.com\/docs\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p>Frequently asked questions.<\/p>\n\n\n\n<!--more-->\n\n\n\n<h3 class=\"wp-block-heading\">How do I show the petition on my website?<\/h3>\n\n\n\n<p>Create your first petition under Petitioner -&gt; Add new. Once you do that, you can either use a shortcode provided on the creation page or a Gutenberg block. Read more in the <a href=\"https:\/\/getpetitioner.com\/docs\/getting-started\/\">getting started article<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I collect petitions without sending emails?<\/h3>\n\n\n\n<p>Absolutely! Sending an email to the representative is optional. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How can I prevent unwanted submissions\/spam?<\/h3>\n\n\n\n<p>There are a few things you can do:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable captcha. You can choose between a few different captcha providers. <a href=\"https:\/\/getpetitioner.com\/docs\/captcha\/\">Learn more here<\/a>.<\/li>\n\n\n\n<li>Use Akismet. Petitioner comes with a seamless integration with Akismet. All you have to do is enable it under the integrations and have Akismet installed.<\/li>\n\n\n\n<li>Add a honeypot field. Go to the petition edit page, then open the <strong>&#8220;Advanced settings&#8221;<\/strong> tab and check <strong>&#8220;Add a honeypot field to the form for better spam protection?&#8221;<\/strong><\/li>\n\n\n\n<li>Confirm submissions via email. This ensures the person submitting the petition actually owns that email. You can find this option in the edit page of your petition.<\/li>\n\n\n\n<li>Manually confirm\/deny submissions.<\/li>\n\n\n\n<li>Manually edit or delete submissions.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How do I customize the styles?<\/h3>\n\n\n\n<p>You can customize your petitions under Petitioner -&gt; Settings. You can change the colors, conditionally display certain fields, and add custom CSS.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How can I ensure petition emails don&#8217;t go to spam?<\/h3>\n\n\n\n<p>Petitioner uses the default <strong><code>wp_mail()<\/code><\/strong> function behind the scenes. This means it&#8217;s up to your server to send the emails properly, not the plugin. The easiest way to make it work is to install an SMTP plugin, like <strong>WP SMTP<\/strong>.<\/p>\n\n\n\n<p>Additionally, you might want to disable sending each letter to a representative, as that can cause your email reputation to go down. In the settings, uncheck <strong>&#8220;Send this email to a representative?&#8221;<\/strong> and manually send them a letter once enough signatures are collected.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I see and export the submissions?<\/h3>\n\n\n\n<p>Open the edit page of your petition and click on the &#8220;Submissions&#8221; tab. There will be a button to export your submissions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I request features?<\/h3>\n\n\n\n<p>Absolutely! Feel free to reach out through <a href=\"https:\/\/getpetitioner.com\/contact\/\">this contact form<\/a><\/p>\n","protected":false},"featured_media":0,"menu_order":-2,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-45","docs","type-docs","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/getpetitioner.com\/wp-json\/wp\/v2\/docs\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getpetitioner.com\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/getpetitioner.com\/wp-json\/wp\/v2\/types\/docs"}],"version-history":[{"count":9,"href":"https:\/\/getpetitioner.com\/wp-json\/wp\/v2\/docs\/45\/revisions"}],"predecessor-version":[{"id":310,"href":"https:\/\/getpetitioner.com\/wp-json\/wp\/v2\/docs\/45\/revisions\/310"}],"wp:attachment":[{"href":"https:\/\/getpetitioner.com\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}