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Extended Hours Service

Your Trusted HVAC and Plumbing Experts

Committed to Excellence Since 1955

Professional Service You Can Count On in Jackson, TN and surrounding areas

Your Trusted Partner in Home Comfort Since 1955

For over seven decades, Garrett Plumbing and Heating Co., Inc. has been West Tennessee’s premier provider of comprehensive HVAC and plumbing solutions. What began as Charles A. Garrett’s vision to deliver uncompromising quality and exceptional service has evolved into a family legacy built on trust, expertise, and unwavering commitment to customer satisfaction. Today, we proudly serve many clients whose relationships with us span generations—a testament to the reliability and professionalism that defines everything we do.

As a Carrier Factory Authorized Dealer with recognition from the BBB, ACCA, and the Jackson Chamber of Commerce, we combine cutting-edge technology with time-tested craftsmanship. Our team of highly skilled technicians operate fully equipped service vehicles, ensuring rapid response times and immediate access to the parts and equipment needed to resolve your comfort concerns efficiently. Whether you’re facing an emergency repair, planning a system upgrade, or seeking routine maintenance, you can count on Garrett Plumbing and Heating Co., Inc. to treat your home with the same care and attention we’d give our own.

Happy Customers

They have very good response time and are courteous. The issue with my AC was not fixed in the first two visits. Third visit Mr Kalton Willis came by and thoroughly and step viz figured out the root cause and fixed the problem. They only charged me for one visit. Good experience overall.

S.M. Raza
Google Review

The employees from Garrett’s arrived at the expected time. They quickly assessed the situation, explained to me what work was necessary, and also listened to my concerns. Both employees were friendly, efficient, and polite. The cost for the work and supplies was reasonable. I would definitely reco ...continue reading

M. Chapman
Google Review

This company is the best! I have used them several times over the years and they are always so wonderful, competent and friendly. I called recently in panic over a leak on my brand new wood floor and they were here within 15 minutes and had it fixed in just a few minutes. I would highly recommend ...continue reading

D. Blair
Google Review

Garrett's has done multiple jobs for me over the years. They have cleaned out multiple sewage lines and recently changed out a trap filler that had gone bad. They have always been very fast to take care of the problem and have always been very professional. Also the ladies in the office are very nic ...continue reading

R. Vandiver
Google Review

Highly recommend. Garrett fixed a water line leak in the yard. They did a great job, at a reasonable price. They were very professional and friendly. Will definitely use them for any future plumbing projects.

W. Horn
Google Review

I hired Garrett, plumbing and heating company to come handle several issues of plumbing in my house. They came a day earlier than expected. They were professional, courteous, kind and did everything. They said they were going to do under the original estimate. The technicians/plumbers That I had tod ...continue reading

D. Begin
Google Review

Flexible Financing Options for Your Comfort Needs

We believe that essential home comfort systems and critical plumbing repairs shouldn’t be delayed due to budget constraints. That’s why Garrett Plumbing and Heating Co. offers flexible financing solutions designed to make quality HVAC and plumbing services accessible when you need them most. Whether you’re investing in a new high-efficiency heating and cooling system, replacing an aging water heater, or addressing unexpected emergency repairs, our financing options allow you to spread the cost over manageable monthly payments. Our team works closely with you to identify a payment plan that aligns with your budget, ensuring you can maintain a safe, comfortable home without financial stress. Contact us today to learn more about our financing programs and discover how we can help you achieve your home comfort goals affordably.

All Your Plumbing Needs, One Trusted Team

At Garrett Plumbing and Heating Co., we understand that plumbing issues can range from minor inconveniences to major emergencies that disrupt your entire household or business operations. Our plumbing services encompass everything from routine maintenance and fixture installations to complex pipe replacements and emergency repairs. When you experience a burst pipe at midnight or discover a persistent leak during business hours, our team responds quickly with fully equipped service vehicles carrying the most commonly needed parts and equipment.

Our plumbing expertise extends beyond basic repairs to include sophisticated diagnostic procedures using camera inspection technology for sewer lines and advanced leak detection equipment that can identify hidden problems before they become costly disasters. We handle complete bathroom and kitchen renovations, installing everything from luxury fixtures to efficient water-saving devices that help reduce utility costs. Our technicians are trained in the latest techniques for both traditional copper piping and modern PEX systems, ensuring we can work with whatever infrastructure your property currently has while recommending upgrades that make sense for your specific situation.

ductless hvac

Professional Air Conditioning Services

When summer temperatures soar, a properly functioning air conditioning system becomes essential for comfort and health. We provide comprehensive cooling services throughout Jackson, TN and surrounding areas, from new system installations to emergency repairs and routine maintenance. Our approach involves careful load calculations to ensure your cooling system is properly sized for your space, preventing the common problems associated with oversized or undersized units such as short cycling, inadequate dehumidification, or excessive energy consumption.

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We have a computer system designed specifically for companies in the heating and air conditioning business, and with this system, we are better able to track the service history and equipment information of our customers. This technology allows us to maintain detailed records of your equipment’s maintenance history, warranty information, and performance patterns, enabling us to provide more informed recommendations about repairs versus replacements and to anticipate potential issues based on your system’s age and usage patterns.

Advanced Heating Systems and Maintenance

Heating your home efficiently requires more than just installing a furnace and hoping for the best. We specialize in comprehensive heating solutions that include proper system sizing, ductwork evaluation, and energy efficiency optimization. Our reputation and quality of service are important to us and we understand the need to look after our customers, which is why we take time to assess your entire heating system rather than simply replacing components without considering the bigger picture. Whether you need a new high-efficiency furnace installation, boiler repair, or radiant floor heating system, we have the expertise and equipment inventory to complete the job promptly.

Regular maintenance is crucial for heating system longevity and efficiency, and our preventive maintenance programs help identify potential problems before they lead to system failures during the coldest months. We service all major brands and types of heating equipment, from traditional gas furnaces to modern heat pump systems that provide both heating and cooling capabilities. Our technicians stay current with evolving industry standards and new technology developments, including smart thermostats and zoning systems that allow different areas of your property to maintain different temperatures for maximum comfort and efficiency.

Emergency Response and Service Excellence

Plumbing and HVAC emergencies never happen at convenient times, which is why we maintain a fleet of ten fully stocked service trucks that are mobile dispatched to ensure rapid response times throughout Jackson, Oakfield, Medina, Three Way, TN & surrounding areas. Our operations are designed to result in better service for our customers, with each vehicle carrying an extensive inventory of commonly used parts and specialized tools needed for immediate repairs. We stock commonly used plumbing, heating and air conditioning parts in our warehouse and we have ten fully stocked service trucks that are mobile dispatched, minimizing delays when you need help most.

We also stock heating and air conditioning equipment for immediate access, eliminating the typical waiting periods associated with equipment orders. With over 70 years of experience serving the community, we have built our reputation on being reliable, trustworthy, and qualified to handle any plumbing or HVAC challenge. Our longevity in this industry reflects our commitment to evolving with technology while maintaining the personalized service that has made Garrett Plumbing and Heating Co. a trusted name for generations of customers who rely on us for their essential home comfort needs.

Garrett Plumbing & Heating