{"id":248468,"date":"2026-02-11T12:20:55","date_gmt":"2026-02-11T20:20:55","guid":{"rendered":"https:\/\/foxylearning.com\/?page_id=248468"},"modified":"2026-02-12T10:06:34","modified_gmt":"2026-02-12T18:06:34","slug":"support","status":"publish","type":"page","link":"https:\/\/foxylearning.com\/support\/","title":{"rendered":"Support Center"},"content":{"rendered":"\n<style>h1.entry-title {text-align:center;}<\/style>\n\n\n\n<div class=\"smartdocs-search\">\n\t<form role=\"search\" method=\"post\" class=\"smartdocs-search-form\" action=\"\" aria-label=\"Search for answers\">\n\t\t<span class=\"search-icon sd-icon-search\" aria-hidden=\"true\"><\/span>\n\t\t<input  class=\"smartdocs-search-input\" placeholder=\"Search our help docs for answers...\" value=\"\" name=\"s\" title=\"Search\" autocomplete=\"off\" autocapitalize=\"off\" autocorrect=\"off\" type=\"text\" \/>\n\t\t<div class=\"loading-spinner\" aria-hidden=\"true\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/foxylearning.com\/wp-admin\/images\/spinner-2x.gif\" alt=\"smartdocs-search-loader\" \/>\n\t\t<\/div>\n\t<\/form>\n<\/div>\n\n\n\n\n<div style=\"text-align:center;margin-top:40px;\"><h3>Contact Our Support Team<\/h3><\/div>\n\n\n\n\n\n<\/p>\n\n\n<p><div class='fluentform ff-default fluentform_wrapper_27 ffs_default_wrap'><form data-form_id=\"27\" id=\"fluentform_27\" class=\"frm-fluent-form fluent_form_27 ff-el-form-top ff_form_instance_27_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_27_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Support Ticket<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_27_item_sf\" aria-label=\"Newsletter\">\n                    Newsletter                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_27__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_27_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n        <input type='hidden' name='__fluent_form_embded_post_id' value='248468' \/><input type=\"hidden\" id=\"_fluentform_27_fluentformnonce\" name=\"_fluentform_27_fluentformnonce\" value=\"718e29e2d8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/248468\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_27_names_first_name_' id='label_ff_27_names_first_name_' >First Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" value=\"\" id=\"ff_27_names_first_name_\" class=\"ff-el-form-control\" tabindex=\"1\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_27_names_last_name_' id='label_ff_27_names_last_name_' >Last Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" value=\"\" id=\"ff_27_names_last_name_\" class=\"ff-el-form-control\" tabindex=\"2\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_27_email' id='label_ff_27_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" value=\"\" id=\"ff_27_email\" class=\"ff-el-form-control\" data-name=\"email\" tabindex=\"3\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_27_subject' id='label_ff_27_subject' aria-label=\"Subject\">Subject<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"subject\" class=\"ff-el-form-control\" placeholder=\"What&#039;s this message about?\" data-name=\"subject\" tabindex=\"4\" id=\"ff_27_subject\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_27_description' id='label_ff_27_description' aria-label=\"Details\">Details<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_27_description\" name=\"description\" id=\"ff_27_description\" class=\"ff-el-form-control\" rows=\"4\" cols=\"2\" data-name=\"description\" tabindex=\"5\" ><\/textarea><div class='ff-el-help-message'>How can we help? Provide as much detail as possible. If you are experiencing a problem with a specific module, please include the name of that module and the specific page or URL where you are experiencing a problem.<\/div><\/div><\/div><input type=\"hidden\" name=\"referring_url\" value=\"\" data-name=\"referring_url\" ><input type=\"hidden\" name=\"browser_os\" value=\"Windows \/ Windows\" data-name=\"browser_os\" ><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_27_file-upload_1' id='label_ff_27_file-upload_1' aria-label=\"Add Attachment\">Add Attachment<\/label><\/div><div class='ff-el-input--content'><label for='ff_27_file-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Browse Files<\/span> <input type=\"file\" name=\"file-upload\" id=\"ff_27_file-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"file-upload\" multiple=\"1\" tabindex=\"6\"  aria-invalid='false' aria-required=false><\/label><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\" tabindex=\"7\"  aria-label=\"Submit\">Submit<\/button><\/div><\/fieldset><\/form><div id='fluentform_27_errors' class='ff-errors-in-stack ff_form_instance_27_1 ff-form-loading_errors ff_form_instance_27_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_27_1 = {\"id\":\"27\",\"ajaxUrl\":\"https:\\\/\\\/foxylearning.com\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"under_input\",\"errorMessagePlacement\":\"inline\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_27_1\",\"form_id_selector\":\"fluentform_27\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"Email field is required\",\"global\":false,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":true,\"global_message\":\"This field must contain a valid email\"}},\"subject\":{\"required\":{\"value\":true,\"message\":\"Subject field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"description\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"file-upload\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"max_file_size\":{\"value\":2097152,\"_valueFrom\":\"MB\",\"message\":\"Validation fails for maximum file size\",\"global_message\":\"Validation fails for maximum file size\",\"global\":true},\"max_file_count\":{\"value\":\"3\",\"message\":\"Validation fails for maximum file count\",\"global_message\":\"Validation fails for maximum file count\",\"global\":true},\"allowed_file_types\":{\"value\":[\"jpg|jpeg|gif|png|bmp\",\"pdf\",\"doc|ppt|pps|xls|mdb|docx|xlsx|pptx|odt|odp|ods|odg|odc|odb|odf|rtf|txt\"],\"message\":\"Invalid file type\",\"global_message\":\"Allowed image types does not match\",\"global\":true}}},\"debounce_time\":300};\n                            <\/script>\n            <\/p>\n\n\n\n<style>.fs_client_portal .fs_back_nav {display:none!important;}<\/style>\n\n\n<p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Our Support Team<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-248468","page","type-page","status-publish"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/pages\/248468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/comments?post=248468"}],"version-history":[{"count":3,"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/pages\/248468\/revisions"}],"predecessor-version":[{"id":248833,"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/pages\/248468\/revisions\/248833"}],"wp:attachment":[{"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/media?parent=248468"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/foxylearning.com\/wp-json\/wp\/v2\/tags?post=248468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}