Please read these Terms of Service carefully before purchasing a KnockBlock membership or using our platform. By completing your purchase or using our services, you agree to be bound by these terms in full.
1. About KnockBlock
KnockBlock is a homeowner solicitation protection and contractor verification platform operated by Hawk Ventures LLC ("KnockBlock," "we," "us," or "our"), accessible at knockblock.net and founders.knockblock.net. KnockBlock is patent pending under Application #63/999,226.
2. Eligibility
To use KnockBlock, you must be at least 18 years of age, a legal resident of the United States, and have the legal authority to register the property address provided. By creating an account, you represent and warrant that you meet these requirements.
3. Founder Membership Terms
The KnockBlock Founder Program offers early access memberships at a locked founding rate. By purchasing a founder membership, you understand and agree to the following:
- Homeowner Founder memberships are limited to 2,500 total spots
- Contractor Founder memberships are limited to 200 total spots
- Your founding rate ($99/year for homeowners, $150/year for contractors) is locked for the life of your continuous active membership
- The platform is in pre-launch phase — full features will be available approximately 60 days from your purchase date
- Your physical sign will ship approximately 6 weeks from your purchase date
- Founder memberships are non-transferable to another individual
- Your locked rate applies only while your membership remains active and in good standing
4. Payments and Billing
All payments are processed securely through Stripe. By providing payment information, you authorize KnockBlock to charge your payment method for the membership amount stated at checkout.
- Founder memberships are billed annually
- Your founding rate will not increase as long as your membership remains active and current
- If your payment fails and is not resolved within 30 days, your membership and locked founder rate may be forfeited
- All prices are in US dollars (USD)
- Receipts are delivered to the email address provided at checkout
5. Refund Policy
We stand behind KnockBlock. If you are unsatisfied with your membership for any reason within 30 days of purchase, contact us at [email protected] for a full refund. After 30 days, memberships are non-refundable.
Note on Sign Production: Refunds requested after your sign has entered production but before shipment will be processed minus the cost of sign manufacturing. We will communicate this clearly if applicable before processing. Physical signs that have already shipped are not eligible for return.
6. SMS Terms — A2P Compliance
Program Name: KnockBlock Notifications
SMS Use Cases: By opting in, you agree to receive text messages from KnockBlock for the following purposes: (1) order confirmations and purchase receipts, (2) storm alerts and weather notifications for your registered address, (3) account and membership updates, and (4) contractor verification status notifications.
Consent is Not Required for Purchase: Your consent to receive SMS messages is never a condition of purchasing a KnockBlock membership or accessing platform services. You may opt out at any time without affecting your membership.
Message Frequency: Frequency varies. You may receive up to 4 messages per month under normal conditions. Storm alert frequency may increase temporarily during active weather events in your registered area.
Message and Data Rates: Standard message and data rates may apply. Contact your wireless carrier for details.
Supported Carriers: AT&T, Verizon, T-Mobile, US Cellular, and most major US carriers. Carriers are not liable for delayed or undelivered messages.
Your SMS opt-in data will never be shared with or sold to third parties.
Keyword Commands:
For SMS support: [email protected] or visit knockblock.net/privacy
7. Homeowner Responsibilities
As a KnockBlock homeowner member, you agree to:
- Provide an accurate property address for sign shipment and protection registration
- Display your KnockBlock sign in a visible location at your property entrance
- Use the platform's reporting tools honestly and in good faith
- Not submit false, misleading, or malicious reports against contractors
- Keep your account information current and accurate
- Not reproduce or transfer your unique QR code to any other sign or surface
8. Contractor Responsibilities
As a KnockBlock contractor member, you agree to:
- Provide accurate business, licensing, and insurance information
- Respect all KnockBlock-protected properties and their registered preferences
- Scan the QR code and use the platform before making contact with any KnockBlock-protected homeowner
- Adhere to the KnockBlock Contractor Code of Conduct
- Not contact homeowners outside of platform-approved channels without explicit consent
- Maintain valid licensing and insurance throughout the duration of your membership
9. Accountability System
KnockBlock operates a public accountability system for contractors who violate platform rules or ignore protected homeowner signs. All users acknowledge and agree that:
- Verified violations may result in a contractor's business name being added to our public accountability database
- Repeat violations may result in public posting on KnockBlock's social media channels
- All accountability actions are based on documented evidence submitted by homeowners
- Contractors have the right to formally dispute any report through our dispute resolution process
- KnockBlock is not liable for business impact resulting from legitimate accountability actions taken in accordance with these terms
10. Sign Ownership and Portability
Your KnockBlock sign and its unique QR code are licensed to you for personal use at your registered property. You may not reproduce, copy, or transfer the QR code to another sign or surface. Your sign is portable — if you move, update your address in your account and your QR token and protection transfer to your new address automatically.
11. Limitation of Liability
KnockBlock provides tools and technology to assist homeowners in managing solicitation. We do not guarantee contractor compliance with your sign or platform preferences, and we are not responsible for the actions of third parties.
To the maximum extent permitted by applicable law, KnockBlock and Hawk Ventures LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to property damage, personal injury, or financial loss resulting from contractor interactions.
Our total liability for any claim arising from your use of the platform shall not exceed the amount you paid for your membership in the 12 months preceding the claim.
12. Intellectual Property
All content, technology, branding, and materials on the KnockBlock platform are the property of Hawk Ventures LLC and are protected by applicable intellectual property laws, including our pending patent (Application #63/999,226). You may not reproduce, distribute, or create derivative works from any KnockBlock content without express written permission.
13. Account Termination
KnockBlock reserves the right to suspend or terminate any account that violates these Terms of Service, engages in fraudulent activity, or submits false reports. Terminated accounts are not eligible for a refund of the current membership period. Contractor accounts found to have violated platform rules will be removed from the verified directory immediately upon termination.
14. Governing Law
These Terms of Service are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Texas.
15. Changes to These Terms
We may update these Terms of Service from time to time. Material changes will be communicated to active members via email at least 14 days before taking effect. Continued use of the platform after the effective date of changes constitutes your acceptance of the updated terms.
For information on how we collect, use, and protect your data, please review our Privacy Policy.
16. Contact Us
KnockBlock / Hawk Ventures LLC
Email: [email protected]
Website: knockblock.net
Patent Pending · Application #63/999,226