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PG

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Mailproblem
« on: September 05, 2025, 09:51:18 PM »
Hi.
I need some help with emails.
I get the test email.
I get the email from the contact form.

But if I create a new user, I don't get an email to verify the new account.

As an Admin, I get a notification about a new user.

What am I missing?
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MB Themes

Re: Mailproblem
« Reply #1 on: September 07, 2025, 10:49:17 AM »
Means authority & trust of your mail domain/server is low.
If email contains link, it goes to spam or is filtered directly by receiver's mail provider as suspicious.
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PG

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Re: Mailproblem
« Reply #2 on: September 07, 2025, 11:28:29 AM »
OK, thanks for your answer.
Is there any way to solve it?
I use a well-known server provider with servers in the EU.
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MB Themes

Re: Mailproblem
« Reply #3 on: September 08, 2025, 04:51:57 PM »
Quick Guide to Improve Email and Domain Authority

  • Use a Reputable Domain
    Send emails from a domain with a clean history. Avoid free or newly registered domains for business communication.

  • Set Up Proper DNS Records
    Ensure SPF, DKIM, and DMARC are correctly configured to prove email authenticity.

  • Maintain a Clean Email List
    Only send emails to opted-in recipients. Remove invalid, bounced, or inactive addresses regularly.

  • Avoid Spammy Content
    Do not use misleading subject lines, excessive links, or aggressive sales language. Avoid all-caps and repeated punctuation.

  • Use a Consistent "From" Address
    Keep the sender address consistent so email providers recognize it over time.

  • Warm Up New Domains
    Send a small number of emails first and gradually increase volume to avoid being flagged.

  • Authenticate Your Links
    Ensure links point to valid, secure (https) pages. Avoid URL shorteners that obscure the destination.

  • Monitor Email Engagement
    High open and click rates signal to providers that your emails are wanted. Remove unengaged users periodically.

  • Avoid Blacklists
    Check your domain and IP against common blacklists and resolve any issues quickly.

  • Use a Reliable Sending Server
    Ensure your SMTP server has good reputation and low bounce rates. Consider using a professional email service provider.

  • Test Before Sending
    Use email testing tools to check spam score, authentication, and link validity. Adjust content or headers if needed.

  • Regularly Review Reports
    Check bounce, complaint, and unsubscribe rates to identify potential problems early.
Step-by-Step Checklist for SPF, DKIM, DMARC

1. SPF (Sender Policy Framework) Setup
  • Identify all mail servers that send emails for your domain (web server, marketing tools, transactional providers).
  • Create a TXT DNS record for your domain:
    • Name/Host: @ (or domain root)
    • Type: TXT
    • Value example: v=spf1 include:mailprovider.com ip4:YOUR_SERVER_IP ~all
    • Test SPF record with online SPF checkers.

2. DKIM (DomainKeys Identified Mail) Setup
  • Generate DKIM key pair (private key on server, public key in DNS).
  • Configure mail server or provider to sign outgoing emails with DKIM private key.
  • Create a TXT DNS record for DKIM:
    • Name/Host: selector._domainkey.yourdomain.com
    • Type: TXT
    • Value example: v=DKIM1; k=rsa; p=PUBLIC_KEY
    • Test DKIM using email testing tools or Gmail headers.

3. DMARC (Domain-based Message Authentication, Reporting & Conformance) Setup
  • Decide on policy: none (monitor), quarantine, reject.
  • Create TXT DNS record for DMARC:
    • Name/Host: _dmarc.yourdomain.com
    • Type: TXT
    • Value example: v=DMARC1; p=quarantine; rua=mailto:[email protected]; ruf=mailto:[email protected]; pct=100; sp=quarantine; aspf=s; adkim=s
    • Start with p=none to monitor before quarantine/reject.
    • Analyze reports and adjust SPF/DKIM as needed.

4. Validation and Monitoring
  • Use online tools to check SPF, DKIM, DMARC records.
  • Send test emails to Gmail, Outlook, Yahoo; verify headers for SPF/DKIM/DMARC pass.
  • Adjust records and policies based on reports and delivery results.

5. Optional Best Practices
  • Keep SPF under 10 DNS lookups to avoid being ignored.
  • Rotate DKIM keys periodically.
  • Monitor DMARC reports weekly for unauthorized senders.
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