It's Personal Stories, A Hospitality Podcast Wed, 08 Apr 2026 22:17:37 -0400 http://DEIAdvisors.org en-us © 2026 It's Personal Stories, A Hospitality Podcast yes bbd17176-959f-52ee-b758-bed1c32e60e0 lan.elliott@acaciahospitality.com David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott episodic false
At It’s Personal Stories, A Hospitality Podcast, we believe that leadership is shaped as much by setbacks and self-doubt as by achievements and accolades. That’s why we go beyond titles and résumés to uncover the personal journeys of hospitality leaders—the moments of vulnerability, resilience, and courage that define true success. 


Since 2022, our mission has been to empower the next generation of leaders by sharing unfiltered stories of growth from across the industry. With more than 250 interviews and counting, we’ve built a library of candid conversations that reveal not only strategies for professional advancement, but also lessons in authenticity, balance, and perseverance. 

Recognized each year by the International Hospitality Institute as a top hospitality podcast, It’s Personal Stories continues to inspire dreamers and doers to push boundaries, embrace challenges, and pursue their goals with confidence. Learn more and watch the Interviews at www.ItsPersonalStories.com and Follow Us here on LinkedIn.
]]> Buzzsprout (https://www.buzzsprout.com) diversity, equity, inclusion, careers, mentors, champions, networking, imposter syndrome, work life harmony, overcoming challenges, taking risks, continuous learning David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott lan.elliott@acaciahospitality.com https://storage.buzzsprout.com/hnk0gpr82gojjcrvq8072wtlh661?.jpg It's Personal Stories, A Hospitality Podcast http://DEIAdvisors.org Harmeet Mann, CEO, Mehr Consultancy, interviewed by Lan Elliott Harmeet Mann, CEO, Mehr Consultancy, interviewed by Lan Elliott Harmeet’s insights reinforce that success is built through systems, support, and a commitment to continuous improvement. Her approach encourages leaders to empower others by providing structure and guidance rather than relying solely on motivation. She reminds us that respect and strong relationships are foundational to sustainable growth. Her perspective on learning highlights the importance of staying curious and adaptable in a changing world. Ultimately, her message is clear: with the right mindset and support, challenges can always be worked through and transformed into progress.

]]> Harmeet’s insights reinforce that success is built through systems, support, and a commitment to continuous improvement. Her approach encourages leaders to empower others by providing structure and guidance rather than relying solely on motivation. She reminds us that respect and strong relationships are foundational to sustainable growth. Her perspective on learning highlights the importance of staying curious and adaptable in a changing world. Ultimately, her message is clear: with the right mindset and support, challenges can always be worked through and transformed into progress.

]]> David Kong Buzzsprout-18959526 Wed, 08 Apr 2026 21:00:00 -0400 2004 full false Jeff Weinstein, Former Editor in Chief, Hotel Investment Today, interviewed by David Kong Jeff Weinstein, Former Editor in Chief, Hotel Investment Today, interviewed by David Kong For decades, Jeff Weinstein told the stories of others. This time, it’s his story.

A deeply personal conversation about leadership, integrity, fatherhood, and the perspective gained from raising a son with autism. A reminder that success is one thing, but who we become along the way matters far more.

]]> For decades, Jeff Weinstein told the stories of others. This time, it’s his story.

A deeply personal conversation about leadership, integrity, fatherhood, and the perspective gained from raising a son with autism. A reminder that success is one thing, but who we become along the way matters far more.

]]> David Kong Buzzsprout-18904084 Tue, 24 Mar 2026 22:00:00 -0400 1817 full false Tina Patel, Chief Financial Officer, Promise Hotels, Interviewed by Rachel Humphrey Tina Patel, Chief Financial Officer, Promise Hotels, Interviewed by Rachel Humphrey Tina shares the pivotal moments behind her career route from college biology major to CFO and how she developed the skills and subject matter expertise to be successful. She talks about her board service on the Federal Reserve and a community bank, how and why she commits her voice to advocacy on behalf of the industry, and how she navigates a family business. Tina discusses building great teams, overcoming self doubt, and the principles that guide her daily journey.

]]> Tina shares the pivotal moments behind her career route from college biology major to CFO and how she developed the skills and subject matter expertise to be successful. She talks about her board service on the Federal Reserve and a community bank, how and why she commits her voice to advocacy on behalf of the industry, and how she navigates a family business. Tina discusses building great teams, overcoming self doubt, and the principles that guide her daily journey.

]]> David Kong Buzzsprout-18877052 Thu, 19 Mar 2026 17:00:00 -0400 1805 full false Kaushik Vardharajan, Director, Real Estate Programs, Boston University, School of Hospitality Administration Kaushik Vardharajan, Director, Real Estate Programs, Boston University, School of Hospitality Administration Kaushik’s perspective reminds us that progress comes from curiosity and continuous learning. When we focus on building knowledge instead of fearing the unknown, opportunities expand. His advice encourages us to keep learning, keep asking questions, and keep saying Yes to growth.

]]> Kaushik’s perspective reminds us that progress comes from curiosity and continuous learning. When we focus on building knowledge instead of fearing the unknown, opportunities expand. His advice encourages us to keep learning, keep asking questions, and keep saying Yes to growth.

]]> David Kong Buzzsprout-18847514 Sun, 15 Mar 2026 22:00:00 -0400 2093 full false Andy Kauffman, Chief Commercial Officer - US & Canada, Marriott International int. by Dorothy Dowling Andy Kauffman, Chief Commercial Officer - US & Canada, Marriott International int. by Dorothy Dowling Integration, Clarity, and Human-Centered Commercial Leadership

Andy Kauffman’s path into commercial leadership was rooted not in traditional sales or revenue management, but in digital performance marketing. Beginning with paid search and performance marketing at Marriott, he built broader product and marketing capabilities before returning to lead commercial performance for the US and Canada. His philosophy centers on integration—recognizing that while organizations may be structured vertically, the work gets done horizontally. He emphasizes aligning marketing, pricing, demand, and sales around measurable performance, ensuring every initiative ladders back to how the company defines success.

Kauffman believes leadership evolves from individual expertise to connecting dots across teams and motivating large organizations. He champions a one-page business plan tied to clear KPIs and insists every team member see how their work contributes to company priorities. Through digital transformation and AI, he embraces experimentation, encouraging leaders to be users themselves and build teams that reflect the customer base they serve. Balancing owners, customers, members, and shareholders requires clarity around the flywheel of value creation, transparency in change, and a commitment to empowering people while remaining relentlessly focused on performance.

Notable Quotes

• “What got you here won’t get you there.”

• “The work gets done horizontally.”

• “You should be able to articulate your business plan on one page.”

• “If you don’t evolve, you become less relevant.”

• “I am a father first. No one puts “I wished I worked more” on their tombstone”

Closing Reflection

Kauffman’s journey reflects leadership grounded in clarity, accountability, and integration. He demonstrates that measurable performance and human-centered leadership are not at odds, but mutually reinforcing. By aligning teams around shared KPIs and empowering them with trust, he creates scalable impact. His approach illustrates that complexity can be navigated through discipline, transparency, and connection.

His perspective reminds leaders that growth requires continual reinvention. By experimenting, embracing change, and remaining open to new technologies, he models adaptability at scale. He reinforces the importance of balancing performance with empathy and family with ambition. Through trust, clarity, and disciplined focus, large organizations can move as one. Ultimately, his story affirms that leadership at scale remains deeply personal and profoundly human.

]]> Integration, Clarity, and Human-Centered Commercial Leadership

Andy Kauffman’s path into commercial leadership was rooted not in traditional sales or revenue management, but in digital performance marketing. Beginning with paid search and performance marketing at Marriott, he built broader product and marketing capabilities before returning to lead commercial performance for the US and Canada. His philosophy centers on integration—recognizing that while organizations may be structured vertically, the work gets done horizontally. He emphasizes aligning marketing, pricing, demand, and sales around measurable performance, ensuring every initiative ladders back to how the company defines success.

Kauffman believes leadership evolves from individual expertise to connecting dots across teams and motivating large organizations. He champions a one-page business plan tied to clear KPIs and insists every team member see how their work contributes to company priorities. Through digital transformation and AI, he embraces experimentation, encouraging leaders to be users themselves and build teams that reflect the customer base they serve. Balancing owners, customers, members, and shareholders requires clarity around the flywheel of value creation, transparency in change, and a commitment to empowering people while remaining relentlessly focused on performance.

Notable Quotes

• “What got you here won’t get you there.”

• “The work gets done horizontally.”

• “You should be able to articulate your business plan on one page.”

• “If you don’t evolve, you become less relevant.”

• “I am a father first. No one puts “I wished I worked more” on their tombstone”

Closing Reflection

Kauffman’s journey reflects leadership grounded in clarity, accountability, and integration. He demonstrates that measurable performance and human-centered leadership are not at odds, but mutually reinforcing. By aligning teams around shared KPIs and empowering them with trust, he creates scalable impact. His approach illustrates that complexity can be navigated through discipline, transparency, and connection.

His perspective reminds leaders that growth requires continual reinvention. By experimenting, embracing change, and remaining open to new technologies, he models adaptability at scale. He reinforces the importance of balancing performance with empathy and family with ambition. Through trust, clarity, and disciplined focus, large organizations can move as one. Ultimately, his story affirms that leadership at scale remains deeply personal and profoundly human.

]]> David Kong Buzzsprout-18803316 Mon, 09 Mar 2026 08:00:00 -0400 2244 full false Keith Pierce, Co-CEO, Sonesta International Hotels, Interviewed by Rachel Humphrey Keith Pierce, Co-CEO, Sonesta International Hotels, Interviewed by Rachel Humphrey Keith shares his career journey and how he’s learned to treat change as opportunity. He reflects on the relationships and sponsors who helped advance his career and how he now pays that forward. Keith also discusses his evolution as a leader, what he would tell his younger self, and how he adapts in the face of ever-changing industry leadership.  

]]> Keith shares his career journey and how he’s learned to treat change as opportunity. He reflects on the relationships and sponsors who helped advance his career and how he now pays that forward. Keith also discusses his evolution as a leader, what he would tell his younger self, and how he adapts in the face of ever-changing industry leadership.  

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-18799072 Thu, 05 Mar 2026 19:00:00 -0500 1814 full false Chef Franck Desplechin, Author and CEO & Founder, Incrementum, interviewed by Lan Elliott Chef Franck Desplechin, Author and CEO & Founder, Incrementum, interviewed by Lan Elliott Chef Franck emphasizes that personal and professional growth often begins with stepping into uncertainty and developing resilience along the way. Reflecting on pivotal moments in his life, he explains that growth consistently required him to adapt, confront discomfort, and remain determined even when challenges felt overwhelming. Whether navigating new environments, learning unfamiliar skills, or facing moments of doubt, resilience became the foundation that allowed him to continue moving forward and evolving.


]]> Chef Franck emphasizes that personal and professional growth often begins with stepping into uncertainty and developing resilience along the way. Reflecting on pivotal moments in his life, he explains that growth consistently required him to adapt, confront discomfort, and remain determined even when challenges felt overwhelming. Whether navigating new environments, learning unfamiliar skills, or facing moments of doubt, resilience became the foundation that allowed him to continue moving forward and evolving.


]]> David Kong Buzzsprout-18763248 Thu, 05 Mar 2026 16:00:00 -0500 1703 full false Laura Smith, Executive Vice President, Global Sales and Partnerships, Hertz Interviewed by Dorothy Dowling Laura Smith, Executive Vice President, Global Sales and Partnerships, Hertz Interviewed by Dorothy Dowling Laura Smith’s career began far from a traditional sales path. After studying languages and starting as a teacher, she joined an airline, where early experience in a lost baggage call center shaped her belief in leading with empathy. She explains that empathy shapes trust and culture, and those two things shape performance. When asked in 2020 to lead the global sales organization at Hertz, she relied on people skills, reliability, and a strong team foundation to step into commercial leadership during extraordinary change, including bankruptcy and a complete reset of the business.

Smith defines exceptional sales leadership as building an engine that hits the numbers every time, focused on daily behaviors, consistency, and culture as the performance multiplier. She emphasizes preparation, listening more than speaking, understanding the human in the room, knowing the decision maker, and conducting the meeting before and after the meeting. Through uncertainty, she believes in over communication, short-term priorities, celebrating wins, and reminding teams that they can do hard things. Moving from Ireland to the United States reinforced resilience, trust in opportunity, and the power of team.

Notable Quotes

•        “Leading with empathy shapes trust, it shapes culture.”

•        “Sales at the end of the day is really solving problems.”

•        “An exceptional sales leader builds an engine that hits the numbers every time.”

•        “You cannot over communicate in scenarios of deep change and grave     uncertainty.”

•        “Change is the most incredible mechanism for real growth.”

]]> Laura Smith’s career began far from a traditional sales path. After studying languages and starting as a teacher, she joined an airline, where early experience in a lost baggage call center shaped her belief in leading with empathy. She explains that empathy shapes trust and culture, and those two things shape performance. When asked in 2020 to lead the global sales organization at Hertz, she relied on people skills, reliability, and a strong team foundation to step into commercial leadership during extraordinary change, including bankruptcy and a complete reset of the business.

Smith defines exceptional sales leadership as building an engine that hits the numbers every time, focused on daily behaviors, consistency, and culture as the performance multiplier. She emphasizes preparation, listening more than speaking, understanding the human in the room, knowing the decision maker, and conducting the meeting before and after the meeting. Through uncertainty, she believes in over communication, short-term priorities, celebrating wins, and reminding teams that they can do hard things. Moving from Ireland to the United States reinforced resilience, trust in opportunity, and the power of team.

Notable Quotes

•        “Leading with empathy shapes trust, it shapes culture.”

•        “Sales at the end of the day is really solving problems.”

•        “An exceptional sales leader builds an engine that hits the numbers every time.”

•        “You cannot over communicate in scenarios of deep change and grave     uncertainty.”

•        “Change is the most incredible mechanism for real growth.”

]]> David Kong Buzzsprout-18723929 Sat, 21 Feb 2026 17:00:00 -0500 1814 full false Liz Dahlager, Chief Operating Officer & Partner, Mereté Hotel Management, interviewed by Lan Elliott Liz Dahlager, Chief Operating Officer & Partner, Mereté Hotel Management, interviewed by Lan Elliott Liz emphasizes sustained career growth comes from consistently asking what comes next and seeking opportunities beyond defined roles. She explains the importance of expanding perspective by understanding how different functions connect, particularly financial and operational considerations, and encourages professionals at all levels to learn the broader business language. By intentionally exposing herself to unfamiliar areas, she was able to contribute in more meaningful ways and open new opportunities for growth.

]]> Liz emphasizes sustained career growth comes from consistently asking what comes next and seeking opportunities beyond defined roles. She explains the importance of expanding perspective by understanding how different functions connect, particularly financial and operational considerations, and encourages professionals at all levels to learn the broader business language. By intentionally exposing herself to unfamiliar areas, she was able to contribute in more meaningful ways and open new opportunities for growth.

]]> David Kong Buzzsprout-18620929 Sat, 07 Feb 2026 19:00:00 -0500 2098 full false Suzanne Bagnera, Director of Executive Education, Florida International University, Interviewed by Rachel Humphrey Suzanne Bagnera, Director of Executive Education, Florida International University, Interviewed by Rachel Humphrey Suzanne discusses how her transferable skills have aided her hospitality journey from restaurants to hotels to academia and podcasting and how she develops new skills with each role. She shares her strategies for achieving work life harmony, one thing people don't know about her, and what advice she'd give to her younger self. Suzanne talks about her leadership evolution, how the next generation sees leadership today, and her strategies for public speaking and how they've changed since her first big opportunity.

]]> Suzanne discusses how her transferable skills have aided her hospitality journey from restaurants to hotels to academia and podcasting and how she develops new skills with each role. She shares her strategies for achieving work life harmony, one thing people don't know about her, and what advice she'd give to her younger self. Suzanne talks about her leadership evolution, how the next generation sees leadership today, and her strategies for public speaking and how they've changed since her first big opportunity.

]]> David Kong Buzzsprout-18622414 Tue, 03 Feb 2026 22:00:00 -0500 2016 full false Calvin Stovall, CEO, Iconic Presentations, interviewed by Rachel Humphrey Calvin Stovall, CEO, Iconic Presentations, interviewed by Rachel Humphrey Calvin talks about his journey from hotel desk agent to keynote speaker to published author of Hidden Hospitality. He discusses the importance of sponsorship, the keys to how the hospitality industry can increase diversity at the leadership level, and his thoughts on public speaking. He shares what he wants his sons to learn from his recent experiences, why we should all bet on ourselves, and how his leadership is evolving through better listening and patience.

]]> Calvin talks about his journey from hotel desk agent to keynote speaker to published author of Hidden Hospitality. He discusses the importance of sponsorship, the keys to how the hospitality industry can increase diversity at the leadership level, and his thoughts on public speaking. He shares what he wants his sons to learn from his recent experiences, why we should all bet on ourselves, and how his leadership is evolving through better listening and patience.

]]> David Kong Buzzsprout-18622317 Tue, 03 Feb 2026 22:00:00 -0500 1890 full false Michelle Russo, Founder & CEO, hotelAVE, interviewed by Lan Elliott Michelle Russo, Founder & CEO, hotelAVE, interviewed by Lan Elliott Michelle’s insights reinforce that personal success is built through curiosity, preparation, and intentional choices. Her advice encourages professionals to rely on data, communicate clearly, and focus on areas where they can create real impact. By advocating for yourself with confidence, building authentic relationships, and staying curious, you position yourself for sustained growth. Her message reminds us that doing work you love fuels excellence, resilience, and long-term fulfillment.

]]> Michelle’s insights reinforce that personal success is built through curiosity, preparation, and intentional choices. Her advice encourages professionals to rely on data, communicate clearly, and focus on areas where they can create real impact. By advocating for yourself with confidence, building authentic relationships, and staying curious, you position yourself for sustained growth. Her message reminds us that doing work you love fuels excellence, resilience, and long-term fulfillment.

]]> David Kong Buzzsprout-18561367 Thu, 29 Jan 2026 18:00:00 -0500 1668 full false Myra Biblowit, Board Director, Wyndham Hotels & Resorts Interviewed by Rachel Humphrey Myra Biblowit, Board Director, Wyndham Hotels & Resorts Interviewed by Rachel Humphrey Myra shares how choosing and emulating strong role models shaped her leadership and why she puts so much effort into every single public speaking opportunity. She discusses the ways her self-awareness and self-confidence show up in her career decisions and how her leadership has evolved over time. Myra talks about board service, advice to her younger self, and what leadership traits she looks for in hiring and she thinks makes for great corporate leaders.

]]> Myra shares how choosing and emulating strong role models shaped her leadership and why she puts so much effort into every single public speaking opportunity. She discusses the ways her self-awareness and self-confidence show up in her career decisions and how her leadership has evolved over time. Myra talks about board service, advice to her younger self, and what leadership traits she looks for in hiring and she thinks makes for great corporate leaders.

]]> David Kong Buzzsprout-18561188 Fri, 23 Jan 2026 20:00:00 -0500 1797 full false Anne Larcade, CEO, Sequel Hotel and Resorts Interviewed by Dorothy Dowling Anne Larcade, CEO, Sequel Hotel and Resorts Interviewed by Dorothy Dowling As her career advanced, Anne describes finding her voice through preparation and experience rather than position. Confidence, she notes, developed over time as she learned to trust data, ask questions, and take responsibility for outcomes. She speaks candidly about moments that required courage, including taking calculated risks and ultimately buying out partners to form Sequel Hotels and Resorts. Those decisions reinforced her belief that leadership demands ownership, conviction, and a willingness to stand alone when necessary. Resilience became a defining theme in her journey, strengthened through personal loss, reinvention, and navigating uncertainty. 

]]> As her career advanced, Anne describes finding her voice through preparation and experience rather than position. Confidence, she notes, developed over time as she learned to trust data, ask questions, and take responsibility for outcomes. She speaks candidly about moments that required courage, including taking calculated risks and ultimately buying out partners to form Sequel Hotels and Resorts. Those decisions reinforced her belief that leadership demands ownership, conviction, and a willingness to stand alone when necessary. Resilience became a defining theme in her journey, strengthened through personal loss, reinvention, and navigating uncertainty. 

]]> David Kong Buzzsprout-18554036 Fri, 23 Jan 2026 13:00:00 -0500 1984 full false Nelson Knight, President, Real Estate and Investments, Apple Hospitality REIT, interviewed by Rachel Humphrey Nelson Knight, President, Real Estate and Investments, Apple Hospitality REIT, interviewed by Rachel Humphrey Nelson discusses balancing tradition with innovation in family businesses. He shares his leadership evolution, leaning into curiosity to challenge the status quo, and overcoming self-doubt. Nelson talks about self care and why he'd tell his younger self and others to enjoy each phase of life more.

]]> Nelson discusses balancing tradition with innovation in family businesses. He shares his leadership evolution, leaning into curiosity to challenge the status quo, and overcoming self-doubt. Nelson talks about self care and why he'd tell his younger self and others to enjoy each phase of life more.

]]> David Kong Buzzsprout-18451763 Sun, 04 Jan 2026 19:00:00 -0500 1655 full false Miriam Torres, Co-Owner, Parker-Torres Design Inc., interviewed by Lan Elliott Miriam Torres, Co-Owner, Parker-Torres Design Inc., interviewed by Lan Elliott Miriam describes a career shaped by mentorship and an unwavering commitment to service. A turning point came when a mentor immersed her in global luxury hotels, teaching her excellence through real-world experience. That exposure opened doors, built credibility, and reinforced the value of learning by doing. She emphasizes that mentorship is not only about guidance, but about access, trust, and being invited into opportunities that accelerate growth.

]]> Miriam describes a career shaped by mentorship and an unwavering commitment to service. A turning point came when a mentor immersed her in global luxury hotels, teaching her excellence through real-world experience. That exposure opened doors, built credibility, and reinforced the value of learning by doing. She emphasizes that mentorship is not only about guidance, but about access, trust, and being invited into opportunities that accelerate growth.

]]> David Kong Buzzsprout-18349062 Sat, 13 Dec 2025 21:00:00 -0500 1880 full false Monika Moser, Founder & Director, Monika Moser Consulting, Interviewed by David Kong Monika Moser, Founder & Director, Monika Moser Consulting, Interviewed by David Kong  Monika Moser shares a career shaped by hospitality, design, and founding her own consulting firm focused on helping organizations transform. She explains that transformation fails when leaders rely on strategy instead of changing everyday behaviors and culture. Monika highlights trust, courage, and consistency as essential leadership qualities, emphasizing that real change happens through presence, authenticity, and genuine human connection. 

]]>  Monika Moser shares a career shaped by hospitality, design, and founding her own consulting firm focused on helping organizations transform. She explains that transformation fails when leaders rely on strategy instead of changing everyday behaviors and culture. Monika highlights trust, courage, and consistency as essential leadership qualities, emphasizing that real change happens through presence, authenticity, and genuine human connection. 

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-18346488 Fri, 12 Dec 2025 20:00:00 -0500 1513 full false Allison Handy, Chief Commercial Officer, Aimbridge, interviewed by Rachel Humphrey Allison Handy, Chief Commercial Officer, Aimbridge, interviewed by Rachel Humphrey Allison talks about her thoughts and strategies for "moms in hospitality," why mentorship is important to her, and the importance of actually asking rising leaders what they want. She discusses the life lessons she learned during her Semester at Sea in college and the many ways her upbringing continually shapes her leadership style. Allison shares what's one thing that might surprise you about her, what she'd tell her younger self, and why using her voice when she has a seat at the table is important. 

 

]]> Allison talks about her thoughts and strategies for "moms in hospitality," why mentorship is important to her, and the importance of actually asking rising leaders what they want. She discusses the life lessons she learned during her Semester at Sea in college and the many ways her upbringing continually shapes her leadership style. Allison shares what's one thing that might surprise you about her, what she'd tell her younger self, and why using her voice when she has a seat at the table is important. 

 

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-18338634 Thu, 11 Dec 2025 13:00:00 -0500 1939 full false Georgine Muntz, CEO, Visual Matrix, interviewed by Rachel Humphrey Georgine Muntz, CEO, Visual Matrix, interviewed by Rachel Humphrey  Georgine discusses her transition into hospitality five years ago, how she instantly knew to build a team around her to help support her, and what changed her overall leadership mindset about work life harmony.  She shares how her leadership style has evolved into a collaborative approach and why diversity at all levels of the industry will make us stronger. She talks about taking risks, learning and moving on from setbacks, and why she'd tell her younger self not to "be a punk." 

]]>  Georgine discusses her transition into hospitality five years ago, how she instantly knew to build a team around her to help support her, and what changed her overall leadership mindset about work life harmony.  She shares how her leadership style has evolved into a collaborative approach and why diversity at all levels of the industry will make us stronger. She talks about taking risks, learning and moving on from setbacks, and why she'd tell her younger self not to "be a punk." 

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-18338622 Thu, 11 Dec 2025 13:00:00 -0500 1838 full false Monique Lee, Group Vice President, Sales, Wyndham Hotels & Resorts Interviewed by Dorothy Dowling Monique Lee, Group Vice President, Sales, Wyndham Hotels & Resorts Interviewed by Dorothy Dowling Monique Lee, Group VP Sales,  at Wyndham Hotels, shares her career journey from unforgettable childhood hospitality experiences to leading roles. She emphasizes the impact of mentors and the importance of intentional, authentic leadership. Her story highlights resilience, balancing work-life challenges, and leveraging AI for success in today's dynamic sales environment.

]]> Monique Lee, Group VP Sales,  at Wyndham Hotels, shares her career journey from unforgettable childhood hospitality experiences to leading roles. She emphasizes the impact of mentors and the importance of intentional, authentic leadership. Her story highlights resilience, balancing work-life challenges, and leveraging AI for success in today's dynamic sales environment.

]]> David Kong Buzzsprout-18235574 Sat, 22 Nov 2025 22:00:00 -0500 2062 full false David Mililli, Founder & Host, Modern Hotelier Podcast, interviewed by David Kong David Mililli, Founder & Host, Modern Hotelier Podcast, interviewed by David Kong  David Mililli's career began as a busboy but grew into leadership roles across hospitality and technology. His journey highlights the power of staying open-minded, surrounding yourself with people you trust, and having the humility to listen.  He reminds us that “if you keep your intelligence over your emotions, you’ll always be successful.” His story is a powerful example of how curiosity and courage can shape an extraordinary career. 

]]>  David Mililli's career began as a busboy but grew into leadership roles across hospitality and technology. His journey highlights the power of staying open-minded, surrounding yourself with people you trust, and having the humility to listen.  He reminds us that “if you keep your intelligence over your emotions, you’ll always be successful.” His story is a powerful example of how curiosity and courage can shape an extraordinary career. 

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-18227710 Thu, 20 Nov 2025 18:00:00 -0500 1926 full false Nancy Mendelson, Founder CEO, NEM Global LLC | Co-Founder, hertelier, Interviewed by Rachel Humphrey Nancy Mendelson, Founder CEO, NEM Global LLC | Co-Founder, hertelier, Interviewed by Rachel Humphrey Nancy shares how the road to connection has become a recurring theme
in her leadership journey. She discusses the importance of listening,
knowing your self worth, and trusting your gut. Nancy also shares
details about her personal board of directors, what she's learned from
working internationally, and about her experiences with self doubt and
advocating for yourself and others.

]]> Nancy shares how the road to connection has become a recurring theme
in her leadership journey. She discusses the importance of listening,
knowing your self worth, and trusting your gut. Nancy also shares
details about her personal board of directors, what she's learned from
working internationally, and about her experiences with self doubt and
advocating for yourself and others.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-18208289 Mon, 17 Nov 2025 20:00:00 -0500 1837 full false Josiah Mackenzie, Head of Marketing, Actabl, Interviewed by Rachel Humphrey Josiah Mackenzie, Head of Marketing, Actabl, Interviewed by Rachel Humphrey Josiah shares how his public speaking journey started with a panel at
a conference years ago. He discusses how his leadership has evolved,
how he develops new skills with each role, and the biggest lessons
he's learned over the past few years. He talks about his curiosity,
including what he was curious about as a child and the things he's
most curious about today, and his advice to his younger self. 

]]> Josiah shares how his public speaking journey started with a panel at
a conference years ago. He discusses how his leadership has evolved,
how he develops new skills with each role, and the biggest lessons
he's learned over the past few years. He talks about his curiosity,
including what he was curious about as a child and the things he's
most curious about today, and his advice to his younger self. 

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-18180985 Wed, 12 Nov 2025 18:00:00 -0500 1949 full false Roger Hill, Co-Founder & Executive Chairman of The Gettys Group and Ridgeline Development Partners, interviewed by Lan Elliott Roger Hill, Co-Founder & Executive Chairman of The Gettys Group and Ridgeline Development Partners, interviewed by Lan Elliott Roger describes how overcoming adversity made his companies stronger, and how rewarding others with the opportunity to lead provides continuity.  He also explains how preparation and hard work can turn calculated risks into success.  In addition to sharing how one builds a strong career, Roger discusses the benefits of becoming a hotel owner as soon as possible.

]]> Roger describes how overcoming adversity made his companies stronger, and how rewarding others with the opportunity to lead provides continuity.  He also explains how preparation and hard work can turn calculated risks into success.  In addition to sharing how one builds a strong career, Roger discusses the benefits of becoming a hotel owner as soon as possible.

]]> David Kong Buzzsprout-18168929 Tue, 11 Nov 2025 21:00:00 -0500 1993 full false Betsy O'Rourke, Commercial Advisor, former Chief Commercial Officer, Xanterra Travel Collection interviewed by Dorothy Dowling Betsy O'Rourke, Commercial Advisor, former Chief Commercial Officer, Xanterra Travel Collection interviewed by Dorothy Dowling In this interview, Betsy O’Rourke, former Chief Commercial Officer at Xanterra Travel Collection, reflects on her lifelong journey in travel and hospitality—from crewing on boats in Malta to leading global brands. She discusses strategic leadership, resilience through crises, and mentoring future leaders. Betsy emphasizes curiosity, agility, and empathy as essential traits for growth in both business and personal development.

]]> In this interview, Betsy O’Rourke, former Chief Commercial Officer at Xanterra Travel Collection, reflects on her lifelong journey in travel and hospitality—from crewing on boats in Malta to leading global brands. She discusses strategic leadership, resilience through crises, and mentoring future leaders. Betsy emphasizes curiosity, agility, and empathy as essential traits for growth in both business and personal development.

]]> David Kong Buzzsprout-18159339 Mon, 10 Nov 2025 07:00:00 -0500 2244 full false Brad Rahinsky, Chairman, Hotel Equities, Interviewed by Rachel Humphrey Brad Rahinsky, Chairman, Hotel Equities, Interviewed by Rachel Humphrey Brad shares how his leadership style has evolved over time, including what has gotten better and worse, and how he views team sports playing a role in developing leaders. He discusses what he's learned from board service, how he stays physically and mentally healthy, and why surrounding yourself with the best people, personally and professionally, is critical. Brad also shares some sayings that serve as his guiding stars and what he'd tell 18-year old Brad today.

]]> Brad shares how his leadership style has evolved over time, including what has gotten better and worse, and how he views team sports playing a role in developing leaders. He discusses what he's learned from board service, how he stays physically and mentally healthy, and why surrounding yourself with the best people, personally and professionally, is critical. Brad also shares some sayings that serve as his guiding stars and what he'd tell 18-year old Brad today.

]]> David Kong Buzzsprout-18060207 Wed, 22 Oct 2025 18:00:00 -0400 1871 full false Sarah Dandashy, Ask A Concierge, interviewed by Rachel Humphrey Sarah Dandashy, Ask A Concierge, interviewed by Rachel Humphrey Sarah shares why she trusts her instincts when it comes to evaluating risks and the impact her preparation and practice have on her public speaking. She discusses the importance of the outdoors and physical activity on her overall performance and why curiosity is important. She talks about how developing human connections can help you feel more at ease in any environment, how she tackles moments of self-doubt, and what she'd tell her younger self.

]]> Sarah shares why she trusts her instincts when it comes to evaluating risks and the impact her preparation and practice have on her public speaking. She discusses the importance of the outdoors and physical activity on her overall performance and why curiosity is important. She talks about how developing human connections can help you feel more at ease in any environment, how she tackles moments of self-doubt, and what she'd tell her younger self.

]]> David Kong Buzzsprout-18006311 Mon, 13 Oct 2025 19:00:00 -0400 1901 full false Rafat Ali, CEO & Founder, Skift, interviewed by David Kong Rafat Ali, CEO & Founder, Skift, interviewed by David Kong Rafat Ali shares his journey from engineer-turned-journalist to serial media entrepreneur, reflecting on the choices, setbacks, and grit behind building Skift. We explore the most admired leadership qualities, founder-led passion, and customer empathy. Don’t miss his parting advice on career compounding, travel, embracing contrarian views, and the power of “ask and you shall receive.”

]]> Rafat Ali shares his journey from engineer-turned-journalist to serial media entrepreneur, reflecting on the choices, setbacks, and grit behind building Skift. We explore the most admired leadership qualities, founder-led passion, and customer empathy. Don’t miss his parting advice on career compounding, travel, embracing contrarian views, and the power of “ask and you shall receive.”

]]> David Kong Buzzsprout-17997237 Sun, 12 Oct 2025 11:00:00 -0400 1744 full false Brian Proctor, Founder, Leeds Hospitality Group, interviewed by Lan Elliott Brian Proctor, Founder, Leeds Hospitality Group, interviewed by Lan Elliott Brian shares why investing time upfront is one of the keys to building high-performing teams.  He also explains how his The Power of Gratitude at Work program helps transform organizations – and why it’s easy to do.  Brian underscores the importance of public speaking and why loving what you do, saying Yes, and raising your hand for more opportunities are critical.

]]> Brian shares why investing time upfront is one of the keys to building high-performing teams.  He also explains how his The Power of Gratitude at Work program helps transform organizations – and why it’s easy to do.  Brian underscores the importance of public speaking and why loving what you do, saying Yes, and raising your hand for more opportunities are critical.

]]> David Kong Buzzsprout-17966722 Wed, 08 Oct 2025 19:00:00 -0400 2100 full false Baron Ah Moo, Senior Vice President of Asset Management, IndoChina Kajima, interviewed by Lan Elliott Baron Ah Moo, Senior Vice President of Asset Management, IndoChina Kajima, interviewed by Lan Elliott Baron shares how he approaches taking major risks, including moving to 5 countries on 3 continents, and the opportunities created by working in emerging markets, plus how those experiences enhanced his career in the U.S.  He also explains why one should not pursue a mentor simply because they occupy a role you aspire to as well as the two key qualities he looks for on his teams. 

]]> Baron shares how he approaches taking major risks, including moving to 5 countries on 3 continents, and the opportunities created by working in emerging markets, plus how those experiences enhanced his career in the U.S.  He also explains why one should not pursue a mentor simply because they occupy a role you aspire to as well as the two key qualities he looks for on his teams. 

]]> David Kong Buzzsprout-17947691 Sun, 05 Oct 2025 16:00:00 -0400 1833 full false Leora Halpern Lanz, Associate Professor of the Practice, Boston University, School of Hospitality Administration Leora Halpern Lanz, Associate Professor of the Practice, Boston University, School of Hospitality Administration Leora reveals opportunities to attract and retain the next generation, and she debunks myths about them. Leora also shares tips for developing one’s network into friendships and why doing great work is only Part A of what’s needed to succeed.  Plus, she discusses ageism in our industry and why young people should say Yes to opportunities.

]]> Leora reveals opportunities to attract and retain the next generation, and she debunks myths about them. Leora also shares tips for developing one’s network into friendships and why doing great work is only Part A of what’s needed to succeed.  Plus, she discusses ageism in our industry and why young people should say Yes to opportunities.

]]> David Kong Buzzsprout-17901508 Wed, 24 Sep 2025 19:00:00 -0400 2182 full false Jan Freitag, National Director, Hospitality Analytics, CoStar Group, interviewed by Lan Elliott Jan Freitag, National Director, Hospitality Analytics, CoStar Group, interviewed by Lan Elliott One of hospitality’s most prolific, well-respected presenters, Jan shares his public speaking journey, including specific things to do before, during, and after your presentation to elevate your public speaking.  He also shares how raising your hand can help you to be “seen” by senior leaders, how he navigates tremendous ambiguity, and why acknowledging people’s humanity is critical.

]]> One of hospitality’s most prolific, well-respected presenters, Jan shares his public speaking journey, including specific things to do before, during, and after your presentation to elevate your public speaking.  He also shares how raising your hand can help you to be “seen” by senior leaders, how he navigates tremendous ambiguity, and why acknowledging people’s humanity is critical.

]]> Lan Elliott Buzzsprout-17836230 Fri, 12 Sep 2025 19:00:00 -0400 2104 full false Rod Clough, President, HVS interviewed by Rachel Humphrey Rod Clough, President, HVS interviewed by Rachel Humphrey Rod shares his journey from working in high school catering services to becoming President of HVS. He reflects on his growth as a public speaker and his preparation, his approach to leadership, and why he prioritizes and models wellness and self-care. As an openly gay, Latino senior executive, Rob highlights the critical role that workplace culture, inclusion, and representation play in shaping his leadership. 

]]> Rod shares his journey from working in high school catering services to becoming President of HVS. He reflects on his growth as a public speaker and his preparation, his approach to leadership, and why he prioritizes and models wellness and self-care. As an openly gay, Latino senior executive, Rob highlights the critical role that workplace culture, inclusion, and representation play in shaping his leadership. 

]]> David Kong Buzzsprout-17818155 Tue, 09 Sep 2025 17:00:00 -0400 1840 full false Jacob Messina, CEO, Stayntouch, interviewed by Rachel Humphrey Jacob Messina, CEO, Stayntouch, interviewed by Rachel Humphrey Jacob shares how an early love of video games led to a career in technology and the hospitality industry. He discusses why trust is critical in leadership, reflects on his own leadership evolution and philosophies, and why anticipating and learning from challenges is more important than being perfect. Jacob also talks about cooking as a form of self care and why relationships matter in an industry that seems so large but is really so small.

]]> Jacob shares how an early love of video games led to a career in technology and the hospitality industry. He discusses why trust is critical in leadership, reflects on his own leadership evolution and philosophies, and why anticipating and learning from challenges is more important than being perfect. Jacob also talks about cooking as a form of self care and why relationships matter in an industry that seems so large but is really so small.

]]> David Kong Buzzsprout-17776417 Tue, 02 Sep 2025 18:00:00 -0400 1603 full false Carolyne Doyon, President & CEO, Club Med N. America and Caribbean, interviewed by David Kong Carolyne Doyon, President & CEO, Club Med N. America and Caribbean, interviewed by David Kong From proving doubters wrong early on to leading with determination and kindness, Carolyne reminds us that “success doesn’t come easy, but small wins build confidence and influence.” She also shared candidly about overcoming imposter syndrome, the importance of surrounding yourself with the right people, and why sometimes the best advice is simple: “You’ve got this.” Her story is a powerful example of resilience, authenticity, and leadership with heart.

]]> From proving doubters wrong early on to leading with determination and kindness, Carolyne reminds us that “success doesn’t come easy, but small wins build confidence and influence.” She also shared candidly about overcoming imposter syndrome, the importance of surrounding yourself with the right people, and why sometimes the best advice is simple: “You’ve got this.” Her story is a powerful example of resilience, authenticity, and leadership with heart.

]]> David Kong Buzzsprout-17699781 Wed, 20 Aug 2025 18:00:00 -0400 1640 full false Petra Deuter, Global Board Director & Interim CEO, interviewed by Lan Elliott Petra Deuter, Global Board Director & Interim CEO, interviewed by Lan Elliott Having worked in over 25 countries, Petra career has been built on taking risks and leaning into the resilience she’s built along the way.  In this interview, she explains the advantages of interim executive roles and shares the key factors that drove her success. In addition, she details the three things to keep in mind when advocating for oneself.

]]> Having worked in over 25 countries, Petra career has been built on taking risks and leaning into the resilience she’s built along the way.  In this interview, she explains the advantages of interim executive roles and shares the key factors that drove her success. In addition, she details the three things to keep in mind when advocating for oneself.

]]> David Kong Buzzsprout-17677572 Fri, 15 Aug 2025 16:00:00 -0400 1866 full false Brian Hicks, CEO HSMAI interviewed by Dorothy Dowling Brian Hicks, CEO HSMAI interviewed by Dorothy Dowling Dorothy Dowling interviews Brian Hicks, CEO of the Hospitality Sales and Marketing Association International. They discuss Brian's career journey, the importance of intentional career paths, effective team leadership, the significance of networking, and the evolving landscape of technology and innovation in the hospitality industry.

“Understand your personal purpose—know where you add the most value—and invest deeply in relationships. Connections may open doors, but it’s the relationships you nurture that will shape your career.” – Brian Hicks, CEO, HSMA

]]> Dorothy Dowling interviews Brian Hicks, CEO of the Hospitality Sales and Marketing Association International. They discuss Brian's career journey, the importance of intentional career paths, effective team leadership, the significance of networking, and the evolving landscape of technology and innovation in the hospitality industry.

“Understand your personal purpose—know where you add the most value—and invest deeply in relationships. Connections may open doors, but it’s the relationships you nurture that will shape your career.” – Brian Hicks, CEO, HSMA

]]> David Kong Buzzsprout-17653156 Mon, 11 Aug 2025 11:00:00 -0400 2169 full false Tedd Evers, Global Partner Leader, Travel and Hospitality AWS interviewed by Dorothy Dowling Tedd Evers, Global Partner Leader, Travel and Hospitality AWS interviewed by Dorothy Dowling Dorothy Dowling interviews Tedd Evers, Global Partner, Lead for Travel and Hospitality at AWS, discussing his career journey, leadership during crises, prioritization, and future innovations in hospitality. Tedd emphasizes curiosity, agile thinking, empathy, personal balance, and the critical role of data strategy in transforming the industry.

]]> Dorothy Dowling interviews Tedd Evers, Global Partner, Lead for Travel and Hospitality at AWS, discussing his career journey, leadership during crises, prioritization, and future innovations in hospitality. Tedd emphasizes curiosity, agile thinking, empathy, personal balance, and the critical role of data strategy in transforming the industry.

]]> David Kong Buzzsprout-17600978 Fri, 01 Aug 2025 15:00:00 -0400 2081 full false David Mansbach, Managing Partner, Global Hospitality & Leisure, DHR Global interviewed by Lan Elliott David Mansbach, Managing Partner, Global Hospitality & Leisure, DHR Global interviewed by Lan Elliott Dave shares the importance for both career and joy to collide.  An accomplished Executive Recruiter, he discusses the Top 2 Tips for negotiating an offer letter, which most people rarely do, and 3 Traits that make current candidates stand out, which differ from the past.  He also explains why everyone in hospitality has an obligation to make our industry the Employer of Choice, which it currently is not.

]]> Dave shares the importance for both career and joy to collide.  An accomplished Executive Recruiter, he discusses the Top 2 Tips for negotiating an offer letter, which most people rarely do, and 3 Traits that make current candidates stand out, which differ from the past.  He also explains why everyone in hospitality has an obligation to make our industry the Employer of Choice, which it currently is not.

]]> David Kong Buzzsprout-17567653 Sun, 27 Jul 2025 14:00:00 -0400 2172 full false Heather Carnes, Director and Founder, Carnes Agency Interviewed by Rachel Humphrey Heather Carnes, Director and Founder, Carnes Agency Interviewed by Rachel Humphrey Heather shares how she views taking risks as pushing boundaries and the quote that helps propel her every day in her personal and professional lives. She talks about how she leaned into compassion and adaptability as key leadership traits during the pandemic. She discusses how public speaking has built her confidence and that she overcomes self doubt through changing the narrative in her mind, aided by a deep focus on intentionally establishing a healthy mindset. 

]]> Heather shares how she views taking risks as pushing boundaries and the quote that helps propel her every day in her personal and professional lives. She talks about how she leaned into compassion and adaptability as key leadership traits during the pandemic. She discusses how public speaking has built her confidence and that she overcomes self doubt through changing the narrative in her mind, aided by a deep focus on intentionally establishing a healthy mindset. 

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-17526691 Fri, 18 Jul 2025 12:00:00 -0400 1862 full false John Paul Nichols, CEO & President, Club Quarters interviewed by Dorothy Dowling John Paul Nichols, CEO & President, Club Quarters interviewed by Dorothy Dowling In a conversation filled with wisdom and experiences, Dorothy Dowling sits down with John Paul Nichols, CEO of Club Quarters, on the hospitality podcast "It's Personal Stories." Nichols takes us through his career, revealing how a strategic blend of opportunistic decisions, international exposure, and cultural diversity has paved the way for his enduring success in the industry.

]]> In a conversation filled with wisdom and experiences, Dorothy Dowling sits down with John Paul Nichols, CEO of Club Quarters, on the hospitality podcast "It's Personal Stories." Nichols takes us through his career, revealing how a strategic blend of opportunistic decisions, international exposure, and cultural diversity has paved the way for his enduring success in the industry.

]]> David Kong Buzzsprout-17308637 Wed, 11 Jun 2025 08:00:00 -0400 2478 full false Lukasz Dabrowski, Senior Vice President, Global Supplier Relations, HRS Group interviewed by Dorothy Dowling Lukasz Dabrowski, Senior Vice President, Global Supplier Relations, HRS Group interviewed by Dorothy Dowling Lukasz shares insights on his extensive international career, leadership lessons, relationship building, and balancing professional and personal life through the Japanese concept of Ikigai.

]]> Lukasz shares insights on his extensive international career, leadership lessons, relationship building, and balancing professional and personal life through the Japanese concept of Ikigai.

]]> David Kong Buzzsprout-17175846 Wed, 21 May 2025 08:00:00 -0400 2293 full false Donte Johnson, Author, The Hospitality Impact Handbook, Interviewed by Rachel Humphrey Donte Johnson, Author, The Hospitality Impact Handbook, Interviewed by Rachel Humphrey Donte discusses the importance of community on his leadership style and how social impact and business success can go hand in hand. He shares his strategies for overcoming self doubt, building great teams, overcoming challenges, and developing new skills. He also talks about why representation matters, his public speaking journey, and what drives his curiosity.

]]> Donte discusses the importance of community on his leadership style and how social impact and business success can go hand in hand. He shares his strategies for overcoming self doubt, building great teams, overcoming challenges, and developing new skills. He also talks about why representation matters, his public speaking journey, and what drives his curiosity.

]]> David Kong Buzzsprout-17068695 Tue, 29 Apr 2025 19:00:00 -0400 2086 full false Peter Ricci, Director of Hospitality & Tourism Management, interviewed by David Kong Peter Ricci, Director of Hospitality & Tourism Management, interviewed by David Kong  

Dr. Peter Ricci encourages us to stay open-minded and embrace differences, rather than dismissing them simply because they challenge our preferences. He reminds us not to lose sight of who we are in the face of immediate challenges. In our conversation, we explore the best advice he’s ever received and how he equips his students to thrive in a rapidly changing world. Don’t miss his powerful insights on self-empowerment! 

]]>  

Dr. Peter Ricci encourages us to stay open-minded and embrace differences, rather than dismissing them simply because they challenge our preferences. He reminds us not to lose sight of who we are in the face of immediate challenges. In our conversation, we explore the best advice he’s ever received and how he equips his students to thrive in a rapidly changing world. Don’t miss his powerful insights on self-empowerment! 

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-17048788 Sat, 26 Apr 2025 19:00:00 -0400 1900 full false Craig Sullivan, Founder & President, [CLIC] Media interviewed by Lan Elliott Craig Sullivan, Founder & President, [CLIC] Media interviewed by Lan Elliott Craig shares his concerns about the industry's brain trust that will soon retire, and the importance of passing information to future generations.  He also explains the importance of listening in building one’s network and how discretion is integral in doing deals.  Finally, Craig shares the 3 Magic Words that go a long way in a successful career.

]]> Craig shares his concerns about the industry's brain trust that will soon retire, and the importance of passing information to future generations.  He also explains the importance of listening in building one’s network and how discretion is integral in doing deals.  Finally, Craig shares the 3 Magic Words that go a long way in a successful career.

]]> David Kong Buzzsprout-17038651 Thu, 24 Apr 2025 16:00:00 -0400 1709 full false Liam Brown, Former Group President, US & Canada, Marriott International, Interviewed by Rachel Humphrey Liam Brown, Former Group President, US & Canada, Marriott International, Interviewed by Rachel Humphrey Liam shares his journey from the dining car on the railway to 35 years with Marriott. He discusses the importance of reading, being curious, and preparing for public speaking. He talks about his leadership evolution, how he develops new skills, and what he looks for in building great teams, plus his involvement in associations and his advice to his younger self.



]]> Liam shares his journey from the dining car on the railway to 35 years with Marriott. He discusses the importance of reading, being curious, and preparing for public speaking. He talks about his leadership evolution, how he develops new skills, and what he looks for in building great teams, plus his involvement in associations and his advice to his younger self.



]]> David Kong Buzzsprout-17024236 Tue, 22 Apr 2025 18:00:00 -0400 1958 full false Dr. David Corsun, Director, Fritz Knoebel School of Hospitality Management, University of Denver Dr. David Corsun, Director, Fritz Knoebel School of Hospitality Management, University of Denver David shares his journey from working in NYC restaurants to owning a Manhattan jazz bar, and how that experience motivated him to create humane workplaces, which ultimately led to him leading the University of Denver’s hospitality program.  David also explains the benefits of making deposits of “idiosyncrasy credits” in helping one distinguish themselves.

]]> David shares his journey from working in NYC restaurants to owning a Manhattan jazz bar, and how that experience motivated him to create humane workplaces, which ultimately led to him leading the University of Denver’s hospitality program.  David also explains the benefits of making deposits of “idiosyncrasy credits” in helping one distinguish themselves.

]]> David Kong Buzzsprout-17003528 Sat, 19 Apr 2025 17:00:00 -0400 2075 full false Roland Elter, CCO and MD S&M, Maritim Hotelgesellschaft mbH, interviewed by David Kong Roland Elter, CCO and MD S&M, Maritim Hotelgesellschaft mbH, interviewed by David Kong In our conversation, Roland Elter shares powerful insights from his journey:

✨ "People are individuals—there’s no one-size-fits-all approach."
✨ "No vision = no success." People need to understand their purpose.

We explore the value of building strong habits. For Roland, that means staying curious and actively engaging with others.

He also reminds us that effective communication starts with listening and truly understanding the other side and being relevant to your audience.

And don’t miss his thoughtful advice to his younger self—practical, grounded, and worth hearing.

]]> In our conversation, Roland Elter shares powerful insights from his journey:

✨ "People are individuals—there’s no one-size-fits-all approach."
✨ "No vision = no success." People need to understand their purpose.

We explore the value of building strong habits. For Roland, that means staying curious and actively engaging with others.

He also reminds us that effective communication starts with listening and truly understanding the other side and being relevant to your audience.

And don’t miss his thoughtful advice to his younger self—practical, grounded, and worth hearing.

]]> David Kong Buzzsprout-16986143 Tue, 15 Apr 2025 19:00:00 -0400 1503 full false Ryan Mann, Partner at McKinsey & Company, interviewed by Dorothy Dowling Ryan Mann, Partner at McKinsey & Company, interviewed by Dorothy Dowling Dorothy Dowling interviews Ryan Mann from McKinsey & Company in the 'It's Personal Stories' podcast. Ryan shares his career journey, the pivotal role of COVID in his professional life, and the importance of asking the right questions in consulting. He discusses leadership in consulting, time management, nurturing talent, and future disruptions in the hospitality industry. Ryan emphasizes core skills like synthesis, problem breakdown, and differentiating between facts and insights. He concludes with advice on self-reflection and focusing on learning, not just achieving titles.

]]> Dorothy Dowling interviews Ryan Mann from McKinsey & Company in the 'It's Personal Stories' podcast. Ryan shares his career journey, the pivotal role of COVID in his professional life, and the importance of asking the right questions in consulting. He discusses leadership in consulting, time management, nurturing talent, and future disruptions in the hospitality industry. Ryan emphasizes core skills like synthesis, problem breakdown, and differentiating between facts and insights. He concludes with advice on self-reflection and focusing on learning, not just achieving titles.

]]> David Kong Buzzsprout-16972108 Sun, 13 Apr 2025 20:00:00 -0400 2479 full false Daniel C. Peek, President, Americas, JLL Hotels & Hospitality, interviewed by Lan Elliott Daniel C. Peek, President, Americas, JLL Hotels & Hospitality, interviewed by Lan Elliott Dan shares how perseverance and continuous learning have been instrumental in his career trajectory and why he looks for a positive attitude and the desire to be a part of a team when building high performing teams.  Dan also describes the four elements needed to distinguish oneself, and explains why leaders should support team members leaving for a new opportunity.

]]> Dan shares how perseverance and continuous learning have been instrumental in his career trajectory and why he looks for a positive attitude and the desire to be a part of a team when building high performing teams.  Dan also describes the four elements needed to distinguish oneself, and explains why leaders should support team members leaving for a new opportunity.

]]> David Kong Buzzsprout-16970086 Sun, 13 Apr 2025 13:00:00 -0400 1885 full false Scott Berman, Hospitality & Leisure Expert, interviewed by Lan Elliott Scott Berman, Hospitality & Leisure Expert, interviewed by Lan Elliott Scott discusses the trajectory of his incredible career journey, from 30 years at PwC to his current chapter.  He shares his personal connection to Howard University’s Center for Hospitality Leadership and Marriott’s Arne Sorenson.  Scott also explains his approach to networking, why saying Yes is so important, and what it takes to be successful as a consultant.

]]> Scott discusses the trajectory of his incredible career journey, from 30 years at PwC to his current chapter.  He shares his personal connection to Howard University’s Center for Hospitality Leadership and Marriott’s Arne Sorenson.  Scott also explains his approach to networking, why saying Yes is so important, and what it takes to be successful as a consultant.

]]> David Kong Buzzsprout-16837689 Wed, 09 Apr 2025 18:00:00 -0400 1788 full false Greg Schulze, Chief Commercial Officer, Expedia Group interviewed by Dorothy Dowling Greg Schulze, Chief Commercial Officer, Expedia Group interviewed by Dorothy Dowling Greg shares his career journey from industrial engineering to his pivotal roles at American Airlines and Expedia, emphasizing the importance of passion, adaptability, and mentorship. He discusses balancing innovation with operational excellence, staying current through continuous learning and personal growth, and fostering cross-disciplinary talents within his team. Greg underscores the value of human connection and taking care of one's well-being amidst high-pressure environments. This episode highlights Greg's leadership philosophies and provides advice for emerging leaders in the industry.

]]> Greg shares his career journey from industrial engineering to his pivotal roles at American Airlines and Expedia, emphasizing the importance of passion, adaptability, and mentorship. He discusses balancing innovation with operational excellence, staying current through continuous learning and personal growth, and fostering cross-disciplinary talents within his team. Greg underscores the value of human connection and taking care of one's well-being amidst high-pressure environments. This episode highlights Greg's leadership philosophies and provides advice for emerging leaders in the industry.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-16852187 Sat, 05 Apr 2025 10:00:00 -0400 2140 full false Abhijit Patel, VP, Revenue Management & Commercial Strategy, Choice Hotels interviewed by Dorothy Dowling Abhijit Patel, VP, Revenue Management & Commercial Strategy, Choice Hotels interviewed by Dorothy Dowling In this episode of 'It's Personal Stories,' Dorothy Dowling interviews Abhijit Patel, VP of Revenue Management at Choice Hotels International, discussing his diverse career journey. Abbat shares his experience of emigrating from India to the U.S., starting in hospitality by washing dishes, and his trajectory through various industries, including Geico and Mars, before finding his fit at Choice Hotels. He reflects on significant moments that shaped his career, strategies for fostering partnerships with franchisees, and the importance of problem-solving and continuous improvement. Abhijit also highlights the value of preparation for public speaking, managing work-life harmony, and the importance of learning from various industries to stay ahead. He emphasizes tolerance for failure and self-reflection as key components of personal and professional growth.

]]> In this episode of 'It's Personal Stories,' Dorothy Dowling interviews Abhijit Patel, VP of Revenue Management at Choice Hotels International, discussing his diverse career journey. Abbat shares his experience of emigrating from India to the U.S., starting in hospitality by washing dishes, and his trajectory through various industries, including Geico and Mars, before finding his fit at Choice Hotels. He reflects on significant moments that shaped his career, strategies for fostering partnerships with franchisees, and the importance of problem-solving and continuous improvement. Abhijit also highlights the value of preparation for public speaking, managing work-life harmony, and the importance of learning from various industries to stay ahead. He emphasizes tolerance for failure and self-reflection as key components of personal and professional growth.

]]> David Kong Buzzsprout-16857855 Thu, 27 Mar 2025 10:00:00 -0400 2269 full false Wendy Blissett, Senior Vice President, HREC Investment Advisors, interviewed by Lan Elliott Wendy Blissett, Senior Vice President, HREC Investment Advisors, interviewed by Lan Elliott Wendy shares her incredible journey, rising to senior roles in hospitality brokerage. She explains how she’s overcoming her fear of public speaking, and why champions are critical to career success.  She discusses how she built her extensive network and the tip she received from a champion for staying positive when things get hard.

]]> Wendy shares her incredible journey, rising to senior roles in hospitality brokerage. She explains how she’s overcoming her fear of public speaking, and why champions are critical to career success.  She discusses how she built her extensive network and the tip she received from a champion for staying positive when things get hard.

]]> David Kong Buzzsprout-16801339 Mon, 17 Mar 2025 23:00:00 -0400 1703 full false Matt Clyde, President & Chief Strategist, Ideas Collide, interviewed by David Kong Matt Clyde, President & Chief Strategist, Ideas Collide, interviewed by David Kong The birth of his daughter led Matt to rethink his purpose - ultimately inspiring him to launch Ideas Collide. In our conversation, he shares invaluable advice for aspiring entrepreneurs and the most important lesson he’s learned in life. We dive into his sources of inspiration for continuous innovation, his daily habits, and how he strives for work-life harmony. Plus, don’t miss his insights on mentorship - how mentees can truly maximize the relationship and embrace self-empowerment.

]]> The birth of his daughter led Matt to rethink his purpose - ultimately inspiring him to launch Ideas Collide. In our conversation, he shares invaluable advice for aspiring entrepreneurs and the most important lesson he’s learned in life. We dive into his sources of inspiration for continuous innovation, his daily habits, and how he strives for work-life harmony. Plus, don’t miss his insights on mentorship - how mentees can truly maximize the relationship and embrace self-empowerment.

]]> David Kong Buzzsprout-16812081 Mon, 17 Mar 2025 19:00:00 -0400 1691 full false Cesar Wurm, SVP, Member Strategy & Development, Associated Luxury Hotels International Cesar Wurm, SVP, Member Strategy & Development, Associated Luxury Hotels International Cesar shares why listening is such an important skill in life and in business, and he delves into the story behind his book:  The Powers of Addiction: Finding Freedom in Acceptance and Recovery,  He discusses how advocating for oneself can help others support your goals and explains how focusing on really understanding people allows him to optimize individuals’ potential and build high-performing teams.  Cesar also encourages us to embrace opportunities to connect with others and how it has benefitted his career.

]]> Cesar shares why listening is such an important skill in life and in business, and he delves into the story behind his book:  The Powers of Addiction: Finding Freedom in Acceptance and Recovery,  He discusses how advocating for oneself can help others support your goals and explains how focusing on really understanding people allows him to optimize individuals’ potential and build high-performing teams.  Cesar also encourages us to embrace opportunities to connect with others and how it has benefitted his career.

]]> David Kong Buzzsprout-16699039 Fri, 07 Mar 2025 15:00:00 -0500 1908 full false Mehul Patel, Managing Partner, NewCrestImage, interviewed by David Kong Mehul Patel, Managing Partner, NewCrestImage, interviewed by David Kong Mehul shares his inspiring immigrant journey, arriving in the U.S. at fourteen, learning English, and navigating a new culture. He recounts how, while still in high school, he purchased his first business—an early step that set him on the path to building the impressive portfolio of NewcrestImage. In our conversation, Mehul shares how he turns challenges into opportunities by taking a strategic long-term view, embracing calculated risks, and empowering his team. He also discusses the leadership qualities he values most and how he mentors and develops talent. Don't miss his valuable advice on innovation, networking, and bringing diverse perspectives together for success!

]]> Mehul shares his inspiring immigrant journey, arriving in the U.S. at fourteen, learning English, and navigating a new culture. He recounts how, while still in high school, he purchased his first business—an early step that set him on the path to building the impressive portfolio of NewcrestImage. In our conversation, Mehul shares how he turns challenges into opportunities by taking a strategic long-term view, embracing calculated risks, and empowering his team. He also discusses the leadership qualities he values most and how he mentors and develops talent. Don't miss his valuable advice on innovation, networking, and bringing diverse perspectives together for success!

]]> David Kong Buzzsprout-16716216 Sat, 01 Mar 2025 20:00:00 -0500 2107 full false Mike Gamble, Chairman & CEO, SearchWide Global interviewed by Dorothy Dowling Mike Gamble, Chairman & CEO, SearchWide Global interviewed by Dorothy Dowling In this engaging podcast episode, Mike Gamble, Chairman and CEO of SearchWide Global, delivers actionable insights for both candidates and companies. He outlines practical strategies for mapping career paths and acing interviews, while also sharing proven methods for retaining top talent and driving innovation in the competitive talent landscape. Mike underscores the importance of aligning talent marketing, employer branding, and cultivating an authentic culture to build workplaces that truly resonate with professionals. Join me for an enlightening conversation with Mike and discover valuable takeaways that can transform your approach to career growth and talent management

]]> In this engaging podcast episode, Mike Gamble, Chairman and CEO of SearchWide Global, delivers actionable insights for both candidates and companies. He outlines practical strategies for mapping career paths and acing interviews, while also sharing proven methods for retaining top talent and driving innovation in the competitive talent landscape. Mike underscores the importance of aligning talent marketing, employer branding, and cultivating an authentic culture to build workplaces that truly resonate with professionals. Join me for an enlightening conversation with Mike and discover valuable takeaways that can transform your approach to career growth and talent management

]]> David Kong Buzzsprout-16693690 Thu, 27 Feb 2025 10:00:00 -0500 2242 full false William Ferguson, Founder & Chairman, Ferguson Partners, interviewed by David Kong William Ferguson, Founder & Chairman, Ferguson Partners, interviewed by David Kong Bill shares how he differentiates Ferguson Partners by meeting his clients’ many needs and the founding of his nonprofit foundation - Centers of Excellence by scaling the Marriott Sorenson Howard University idea to 25 universities. We discuss the chapters of his new book ‘Living Beyond Your Dreams’ and he used the powerful and inspiring stories of Tom Baltimore, Leslie Hale, Daryl Carter and Mit Shah to illustrate the essence of several principles in his book - ‘Character Counts’, ‘Get Back up’, ‘Find Your Champions’, ‘Live to Learn’, ‘Play the Hand You’re Dealt, and ‘But Don’t Settle’. Don’t miss his valuable tips on preparing for job interviews and how he evaluates top candidates.

]]> Bill shares how he differentiates Ferguson Partners by meeting his clients’ many needs and the founding of his nonprofit foundation - Centers of Excellence by scaling the Marriott Sorenson Howard University idea to 25 universities. We discuss the chapters of his new book ‘Living Beyond Your Dreams’ and he used the powerful and inspiring stories of Tom Baltimore, Leslie Hale, Daryl Carter and Mit Shah to illustrate the essence of several principles in his book - ‘Character Counts’, ‘Get Back up’, ‘Find Your Champions’, ‘Live to Learn’, ‘Play the Hand You’re Dealt, and ‘But Don’t Settle’. Don’t miss his valuable tips on preparing for job interviews and how he evaluates top candidates.

]]> David Kong Buzzsprout-16664779 Thu, 20 Feb 2025 15:00:00 -0500 1866 full false Amy Vaxman, Former Vice President, Questex, Interviewed by Rachel Humphrey Amy Vaxman, Former Vice President, Questex, Interviewed by Rachel Humphrey Amy talks about the importance of public speaking and why everyone should develop this skill as early as possible in their careers. She discusses support systems, preparing for business travel, strategies for conference attendance, and building strong networks. Amy shares why it is important to celebrate and share your successes as an individual and not just as part of a team in order to advocate for yourself and advance your career.

]]> Amy talks about the importance of public speaking and why everyone should develop this skill as early as possible in their careers. She discusses support systems, preparing for business travel, strategies for conference attendance, and building strong networks. Amy shares why it is important to celebrate and share your successes as an individual and not just as part of a team in order to advocate for yourself and advance your career.

]]> David Kong Buzzsprout-16664540 Thu, 20 Feb 2025 14:00:00 -0500 1707 full false Eric Jacobs, Global Growth Officer, Aimbridge Hospitality interviewed by Rachel Humphrey Eric Jacobs, Global Growth Officer, Aimbridge Hospitality interviewed by Rachel Humphrey Eric shares how his love of cooking set in motion a lifelong career in the hotel industry. He talks about realizing leadership at any early age, how his leadership has evolved over time, and why character is the driving factor in building great teams. Eric discusses why his engagement with non-profits is so important for him, the important ways his employers have supported him in these endeavors, and his advice to his younger self.

]]> Eric shares how his love of cooking set in motion a lifelong career in the hotel industry. He talks about realizing leadership at any early age, how his leadership has evolved over time, and why character is the driving factor in building great teams. Eric discusses why his engagement with non-profits is so important for him, the important ways his employers have supported him in these endeavors, and his advice to his younger self.

]]> David Kong Buzzsprout-16634171 Sun, 16 Feb 2025 19:00:00 -0500 1939 full false Rita J. Varga, CEO, RaizUp, Interviewed by Lan Elliott & Rachel Humphrey Rita J. Varga, CEO, RaizUp, Interviewed by Lan Elliott & Rachel Humphrey Rita shares how her early exposure to travel, culture, and entrepreneurship led to a hospitality industry career spanning several different chapters. She talks about the importance of believing in self, owning your expertise, the impact of community, and why curiosity is a great motivator. Rita also encourages people to know you are enough and why she'd tell her younger self to be more in the moment. 

]]> Rita shares how her early exposure to travel, culture, and entrepreneurship led to a hospitality industry career spanning several different chapters. She talks about the importance of believing in self, owning your expertise, the impact of community, and why curiosity is a great motivator. Rita also encourages people to know you are enough and why she'd tell her younger self to be more in the moment. 

]]> David Kong Buzzsprout-16612773 Wed, 12 Feb 2025 17:00:00 -0500 1863 full false Sasha Day, President & CEO, Aramark Destinations interviewed by Dorothy Dowling Sasha Day, President & CEO, Aramark Destinations interviewed by Dorothy Dowling In this episode of 'It's Personal Stories,' Dorothy Dowling interviews Sasha Day, President and CEO of Aramark Destinations. Sasha shares her  journey in her current role, discussing Aramark's diverse operations in national parks, conference centers, and attractions. She opens up about her non-linear career path that evolved through intentional and unplanned opportunities. Sasha emphasizes the importance of diverse experiences, risk-taking, and the critical role of mentorship. She also delves into her approach to problem-solving, which includes stakeholder identification, streamlined decision-making, and effective communication. Sasha highlights her change-oriented leadership style and the importance of empathy, adaptability, and fostering strong team dynamics. She concludes by sharing insights on achieving work-life harmony, stressing the importance of enjoying one's work and surrounding oneself with great people.

]]> In this episode of 'It's Personal Stories,' Dorothy Dowling interviews Sasha Day, President and CEO of Aramark Destinations. Sasha shares her  journey in her current role, discussing Aramark's diverse operations in national parks, conference centers, and attractions. She opens up about her non-linear career path that evolved through intentional and unplanned opportunities. Sasha emphasizes the importance of diverse experiences, risk-taking, and the critical role of mentorship. She also delves into her approach to problem-solving, which includes stakeholder identification, streamlined decision-making, and effective communication. Sasha highlights her change-oriented leadership style and the importance of empathy, adaptability, and fostering strong team dynamics. She concludes by sharing insights on achieving work-life harmony, stressing the importance of enjoying one's work and surrounding oneself with great people.

]]> David Kong Buzzsprout-16571997 Thu, 06 Feb 2025 08:00:00 -0500 2403 full false Anil Aggarwal CEO Milestone Inc interviewed by Dorothy Dowling Anil Aggarwal CEO Milestone Inc interviewed by Dorothy Dowling In this episode of 'It's Personal Stories,' Dorothy Dowling interviews Anil Agarwal, CEO of Milestone. Anil shares his journey into entrepreneurship, starting with his early days at the University of Georgia where he founded an entrepreneurship club. His interest grew through interactions with members of the Indus Entrepreneurs organization. This led him to start Zeevo, a company that innovated Bluetooth chip technology, which was eventually sold to Broadcom. He later co-founded Milestone, a digital marketing company for hotels, with his wife, Benu. They successfully scaled the business, despite initial challenges. Anil discusses the importance of building the right team, continuous learning, innovation, and integrity in leadership. He also emphasizes understanding the impact of one's work and building strong relationships and collaboration. Anil attributes his success to continuous learning, empathy, and integrity, and shares advice on defining personal success and the importance of hard work.


]]> In this episode of 'It's Personal Stories,' Dorothy Dowling interviews Anil Agarwal, CEO of Milestone. Anil shares his journey into entrepreneurship, starting with his early days at the University of Georgia where he founded an entrepreneurship club. His interest grew through interactions with members of the Indus Entrepreneurs organization. This led him to start Zeevo, a company that innovated Bluetooth chip technology, which was eventually sold to Broadcom. He later co-founded Milestone, a digital marketing company for hotels, with his wife, Benu. They successfully scaled the business, despite initial challenges. Anil discusses the importance of building the right team, continuous learning, innovation, and integrity in leadership. He also emphasizes understanding the impact of one's work and building strong relationships and collaboration. Anil attributes his success to continuous learning, empathy, and integrity, and shares advice on defining personal success and the importance of hard work.


]]> David Kong Buzzsprout-16513264 Tue, 28 Jan 2025 08:00:00 -0500 2115 full false Carl Winston, Founding Director,  Payne School of Hospitality & Tourism Management at San Diego State University, interviewed by Lan Elliott Carl Winston, Founding Director,  Payne School of Hospitality & Tourism Management at San Diego State University, interviewed by Lan Elliott Carl, who works with aspiring hoteliers, explains the very simple thing people need to do to distinguish themselves (that most people aren’t willing to do).  In this interview, he also discusses the ultimate tool for advancing professionally and how to avoid being that bad boss.  Carl also unpacks the most widely misunderstood thing about mentorship.

]]> Carl, who works with aspiring hoteliers, explains the very simple thing people need to do to distinguish themselves (that most people aren’t willing to do).  In this interview, he also discusses the ultimate tool for advancing professionally and how to avoid being that bad boss.  Carl also unpacks the most widely misunderstood thing about mentorship.

]]> David Kong Buzzsprout-16433462 Mon, 20 Jan 2025 16:00:00 -0500 2060 full false Dean Kate Walsh, Cornell University Nolan School of Hotel Administration, interviewed by David Kong Dean Kate Walsh, Cornell University Nolan School of Hotel Administration, interviewed by David Kong Dr. Walsh shares her amazing journey from CPA to corporate trainer to her current role. We discuss how challenges are often opportunities in disguise, and her research on leadership and career development as well as strategic human capital investment. She offers advice on coalescing diversity, overcoming imposter syndrome and self-empowerment. Don’t miss her thoughts on using the latest innovation with hospitality as its ethos. 

]]> Dr. Walsh shares her amazing journey from CPA to corporate trainer to her current role. We discuss how challenges are often opportunities in disguise, and her research on leadership and career development as well as strategic human capital investment. She offers advice on coalescing diversity, overcoming imposter syndrome and self-empowerment. Don’t miss her thoughts on using the latest innovation with hospitality as its ethos. 

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-16431088 Mon, 13 Jan 2025 15:00:00 -0500 1919 full false Mark Keiser, President, Development, Viceroy Hotel Group, interviewed by Lan Elliott Mark Keiser, President, Development, Viceroy Hotel Group, interviewed by Lan Elliott Mark explains how his openness to trying different careers within hospitality and help from mentors helped him discover the area of the industry where he has thrived.  He also shares the tool that allows him to deepen his connection with the many contacts he’s developed over the course of his career, and how listening to his team helps him build higher-performing teams.

]]> Mark explains how his openness to trying different careers within hospitality and help from mentors helped him discover the area of the industry where he has thrived.  He also shares the tool that allows him to deepen his connection with the many contacts he’s developed over the course of his career, and how listening to his team helps him build higher-performing teams.

]]> David Kong Buzzsprout-16312899 Mon, 23 Dec 2024 15:00:00 -0500 1850 full false Kimberly Wilson, Senior Vice President, Global Sales, Preferred Hotels & Resorts interviewed by D_ Dowling Kimberly Wilson, Senior Vice President, Global Sales, Preferred Hotels & Resorts interviewed by D_ Dowling Join me on this learning journey with Kimberly Wilson, a brilliant sales leader at Preferred Hotels & Resorts, as we explore how fostering teamwork and mutual support—within teams and across departments—empowers sales leaders to better support customers, deliver on their needs, and drive meaningful customer success.

]]> Join me on this learning journey with Kimberly Wilson, a brilliant sales leader at Preferred Hotels & Resorts, as we explore how fostering teamwork and mutual support—within teams and across departments—empowers sales leaders to better support customers, deliver on their needs, and drive meaningful customer success.

]]> David Kong Buzzsprout-16269077 Wed, 18 Dec 2024 17:00:00 -0500 2396 full false Stacey Barber, VP of Travel, AAA National interviewed by Dorothy Dowling Stacey Barber, VP of Travel, AAA National interviewed by Dorothy Dowling Join me for an insightful interview with Stacey Barber, AAA National’s VP of Travel, as she shares valuable guidance on fostering stakeholder engagement, ensuring every voice is heard, and empowering collaborative decision-making. Don't miss this inspiring conversation!

]]> Join me for an insightful interview with Stacey Barber, AAA National’s VP of Travel, as she shares valuable guidance on fostering stakeholder engagement, ensuring every voice is heard, and empowering collaborative decision-making. Don't miss this inspiring conversation!

]]> David Kong Buzzsprout-16268906 Thu, 12 Dec 2024 14:00:00 -0500 2385 full false David McCaslin, Partner, CapStar Advisors, interviewed by Lan Elliott David McCaslin, Partner, CapStar Advisors, interviewed by Lan Elliott Dave discusses the importance of delegating and continuous learning as one progress to larger roles. He shares how he acquired the New York Palace with a 3-person team – and why he hires people who have experienced failure.  He explains how to navigate industry receptions, the right way to ask for something you want, and how to be prepared when opportunity knocks.

]]> Dave discusses the importance of delegating and continuous learning as one progress to larger roles. He shares how he acquired the New York Palace with a 3-person team – and why he hires people who have experienced failure.  He explains how to navigate industry receptions, the right way to ask for something you want, and how to be prepared when opportunity knocks.

]]> David Kong Buzzsprout-16230483 Thu, 05 Dec 2024 20:00:00 -0500 2083 full false Dr. Kelly McGuire, Chief Commercial Officer, Kasa, interviewed by Dorothy Dowling Dr. Kelly McGuire, Chief Commercial Officer, Kasa, interviewed by Dorothy Dowling Join me on It’s Personal: Journeys and Wisdom in Hospitality with Dr. Kelly McGuire. From academia to early SaaS revenue management innovation, pioneering revenue strategy in casinos, and consulting in commercial strategy, Kelly shares her journey of embracing change, learning, and self-advocacy. An inspiring career story you won’t want to miss!

]]> Join me on It’s Personal: Journeys and Wisdom in Hospitality with Dr. Kelly McGuire. From academia to early SaaS revenue management innovation, pioneering revenue strategy in casinos, and consulting in commercial strategy, Kelly shares her journey of embracing change, learning, and self-advocacy. An inspiring career story you won’t want to miss!

]]> David Kong Buzzsprout-16136391 Wed, 20 Nov 2024 08:00:00 -0500 2003 full false Bashar Wali, Founder and CEO, This Assembly and Practice Hospitality, Interviewed by Rachel Humphrey Bashar Wali, Founder and CEO, This Assembly and Practice Hospitality, Interviewed by Rachel Humphrey Bashar discusses the many ways his passion and love for hospitality fuel his career journey. He talks about public speaking, how self-care means something different to everyone, and how he took every opportunity to learn through doing. Bashar shares what he's curious about, how his patience has both gotten better and worse over time, and taking risks.

]]> Bashar discusses the many ways his passion and love for hospitality fuel his career journey. He talks about public speaking, how self-care means something different to everyone, and how he took every opportunity to learn through doing. Bashar shares what he's curious about, how his patience has both gotten better and worse over time, and taking risks.

]]> David Kong Buzzsprout-16131735 Mon, 18 Nov 2024 23:00:00 -0500 1932 full false David Eisen, VP and Editor-in-Chief, HOTELS Magazine, Interviewed by Rachel Humphrey David Eisen, VP and Editor-in-Chief, HOTELS Magazine, Interviewed by Rachel Humphrey David shares his strategies for effective panel moderating, how he uses LinkedIn to share his take on industry news, and what he's curious about right now. He discusses overcoming self doubt and developing new skills. He talks about why reading is important and his thoughts on formal education versus hands on experience to begin a career in hospitality.

]]> David shares his strategies for effective panel moderating, how he uses LinkedIn to share his take on industry news, and what he's curious about right now. He discusses overcoming self doubt and developing new skills. He talks about why reading is important and his thoughts on formal education versus hands on experience to begin a career in hospitality.

]]> David Kong Buzzsprout-16095629 Tue, 12 Nov 2024 18:00:00 -0500 1733 full false Hoda Tahoun, Former Chief Talent Officer, Kempinski Hotels, interviewed by Lan Elliott Hoda Tahoun, Former Chief Talent Officer, Kempinski Hotels, interviewed by Lan Elliott Hoda shares the tool she uses to create more authentic, human connections.  She discusses current trends in executive recruiting and what hiring managers and top talent are looking for when interviewing.  She describes the key attributes needed for the top jobs, the science and art of building high performing teams, and she explains why agility is so important for success.

]]> Hoda shares the tool she uses to create more authentic, human connections.  She discusses current trends in executive recruiting and what hiring managers and top talent are looking for when interviewing.  She describes the key attributes needed for the top jobs, the science and art of building high performing teams, and she explains why agility is so important for success.

]]> David Kong Buzzsprout-16029679 Thu, 31 Oct 2024 22:00:00 -0400 1634 full false Naureen Ahmed, Founder, Inspiring Women in Hospitality interviewed by Lan Elliott Naureen Ahmed, Founder, Inspiring Women in Hospitality interviewed by Lan Elliott Naureen discusses the Pie Theory, which says 60% of career development comes from exposure, which can come in the form of public speaking and developing one’s network internally and externally.  She shares the 3 things she focused on to develop her public speaking skills, and the power of using pauses for impact.  Plus, she discusses the importance of flexing one’s leadership style.

]]> Naureen discusses the Pie Theory, which says 60% of career development comes from exposure, which can come in the form of public speaking and developing one’s network internally and externally.  She shares the 3 things she focused on to develop her public speaking skills, and the power of using pauses for impact.  Plus, she discusses the importance of flexing one’s leadership style.

]]> David Kong Buzzsprout-16014084 Tue, 29 Oct 2024 17:00:00 -0400 1960 full false Dina Belon, President, Staypineapple Interviewed by Rachel Humphrey Dina Belon, President, Staypineapple Interviewed by Rachel Humphrey Dina discusses how her interest in sustainability and deep dive into it ended up being a pivotal moment in her career journey. She talks about advocating for yourself, having confidence, and seeking out mentors and allies who believe in you. Dina shares her strategies for public speaking, her personal mantra, her advice to her younger self, and why you should lead like a girl.

]]> Dina discusses how her interest in sustainability and deep dive into it ended up being a pivotal moment in her career journey. She talks about advocating for yourself, having confidence, and seeking out mentors and allies who believe in you. Dina shares her strategies for public speaking, her personal mantra, her advice to her younger self, and why you should lead like a girl.

]]> David Kong Buzzsprout-15964751 Mon, 21 Oct 2024 16:00:00 -0400 1808 full false Hannah Greenberg, Chief Executive Officer, Eleven Software interviewed by Dorothy Dowling Hannah Greenberg, Chief Executive Officer, Eleven Software interviewed by Dorothy Dowling Hannah she shares her intentional career journey, from childhood entrepreneurship and Cornell Hotel School, to consulting and private equity, and her transformative time at Berkeley Business School. Now CEO of a SaaS tech company, she reflects on leadership, learning, and mentorship.

]]> Hannah she shares her intentional career journey, from childhood entrepreneurship and Cornell Hotel School, to consulting and private equity, and her transformative time at Berkeley Business School. Now CEO of a SaaS tech company, she reflects on leadership, learning, and mentorship.

]]> David Kong Buzzsprout-15962593 Mon, 21 Oct 2024 11:00:00 -0400 2212 full false Dr. Michael Cheng, Dean and Professor, Chaplin School of Hospitality and Management, FIU Dr. Michael Cheng, Dean and Professor, Chaplin School of Hospitality and Management, FIU Dean Cheng shares his career journey and the important lessons he learned that enabled his success. We discuss the important qualities of a visionary leader, navigating a political environment and his general approach to challenges. Dean Cheng also offers advice to students, his younger self and personal empowerment.

]]> Dean Cheng shares his career journey and the important lessons he learned that enabled his success. We discuss the important qualities of a visionary leader, navigating a political environment and his general approach to challenges. Dean Cheng also offers advice to students, his younger self and personal empowerment.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-15951442 Fri, 18 Oct 2024 21:00:00 -0400 1844 full false Amit Sripathi, Chief Financial Officer, Wyndham Hotels & Resorts, Interviewed by Rachel Humphrey Amit Sripathi, Chief Financial Officer, Wyndham Hotels & Resorts, Interviewed by Rachel Humphrey Amit discusses his path from engineer to CFO of Wyndham with the pivotal reset and opportunities in between. He shares his leadership evolution and the skills he's focused on developing in his own leadership style. Amit also discusses the role of mentors, his style of relationship building, and why the hustle and the grind are so important in career development.

]]> Amit discusses his path from engineer to CFO of Wyndham with the pivotal reset and opportunities in between. He shares his leadership evolution and the skills he's focused on developing in his own leadership style. Amit also discusses the role of mentors, his style of relationship building, and why the hustle and the grind are so important in career development.

]]> David Kong Buzzsprout-15950890 Fri, 18 Oct 2024 18:00:00 -0400 1918 full false Zack Gharib, President, Red Roof Interviewed by Rachel Humphrey Zack Gharib, President, Red Roof Interviewed by Rachel Humphrey Zack discusses his journey from growing up in Lebanon to being the new President of Red Roof with various stops in between. He shares his personal mantra of 'people first' and his advice to his younger self to "trust in your path." Zack also talks about taking risks, curiosity, leadership, and the importance of attending industry conferences.

]]> Zack discusses his journey from growing up in Lebanon to being the new President of Red Roof with various stops in between. He shares his personal mantra of 'people first' and his advice to his younger self to "trust in your path." Zack also talks about taking risks, curiosity, leadership, and the importance of attending industry conferences.

]]> David Kong Buzzsprout-15783706 Thu, 19 Sep 2024 20:00:00 -0400 1818 full false Brian Barker, Executive Director, Alliance for Hospitality Equity and Diversity (AHEAD), interviewed by Lan Elliott Brian Barker, Executive Director, Alliance for Hospitality Equity and Diversity (AHEAD), interviewed by Lan Elliott Brian shares advice on finding mentors, cultivating champions, and what it takes to nurture those relationships.  He explains how leading with kindness is a key factor in his success and how it can help young people distinguish themselves.  Brian also shares what he wishes he had learned earlier, and the advice he would give his younger self.

]]> Brian shares advice on finding mentors, cultivating champions, and what it takes to nurture those relationships.  He explains how leading with kindness is a key factor in his success and how it can help young people distinguish themselves.  Brian also shares what he wishes he had learned earlier, and the advice he would give his younger self.

]]> David Kong Buzzsprout-15721718 Mon, 09 Sep 2024 21:00:00 -0400 1747 full false Susan Barry, President & Queen Bee, Hive Marketing, interviewed by Lan Elliott Susan Barry, President & Queen Bee, Hive Marketing, interviewed by Lan Elliott An entrepreneur by nature, Susan delves into how she approaches risk and why her tolerance for risk is getting higher.  She shares the story of how she became an expert networker at a young age, and how she creates real connections.  Susan explains why problem solving is key to distinguishing oneself, and why we can’t outperform our way to equity.

]]> An entrepreneur by nature, Susan delves into how she approaches risk and why her tolerance for risk is getting higher.  She shares the story of how she became an expert networker at a young age, and how she creates real connections.  Susan explains why problem solving is key to distinguishing oneself, and why we can’t outperform our way to equity.

]]> David Kong Buzzsprout-15666814 Wed, 04 Sep 2024 10:00:00 -0400 2078 full false Jim Burba, Co-Founder, Burba Hayes LLC, Burba Hotel Network (BHN), interviewed by David Kong Jim Burba, Co-Founder, Burba Hayes LLC, Burba Hotel Network (BHN), interviewed by David Kong Jim Burba, well known co-founder of Burba Hotel Network (BHN) and former producer of ALIS, HICAP and other industry investment shows shares his career journey and credits mentors such as Tony Marshall, Bob Hazzard and his partner Bob Hayes for their inspiration and encouragement for co-founding BHN and Burba Hayes. He offers tips from his book ‘Smart Partners’ on relationships and speaks to how his failures led to his success. Don’t miss his quote from Olivia Newton John on self-empowerment at the end.

]]> Jim Burba, well known co-founder of Burba Hotel Network (BHN) and former producer of ALIS, HICAP and other industry investment shows shares his career journey and credits mentors such as Tony Marshall, Bob Hazzard and his partner Bob Hayes for their inspiration and encouragement for co-founding BHN and Burba Hayes. He offers tips from his book ‘Smart Partners’ on relationships and speaks to how his failures led to his success. Don’t miss his quote from Olivia Newton John on self-empowerment at the end.

]]> David Kong Buzzsprout-15619514 Wed, 21 Aug 2024 13:00:00 -0400 1730 full false Zach Demuth, Head of Strategic Growth & Asset Management, Eight Form Interviewed by Rachel Humphrey Zach Demuth, Head of Strategic Growth & Asset Management, Eight Form Interviewed by Rachel Humphrey Zach shares his experiences with imposter syndrome and find out whether he's a risk taker or risk averse. He discusses his strategies for public speaking, how his curiosity drives him, and how he tries to combine his career and personal life in ways that provide him balance. Zach talks about his mentors, his mentoring, and his advice to his younger self.

]]> Zach shares his experiences with imposter syndrome and find out whether he's a risk taker or risk averse. He discusses his strategies for public speaking, how his curiosity drives him, and how he tries to combine his career and personal life in ways that provide him balance. Zach talks about his mentors, his mentoring, and his advice to his younger self.

]]> David Kong Buzzsprout-15607344 Mon, 19 Aug 2024 17:00:00 -0400 1847 full false Heather Balsley, Chief Commercial & Marketing Officer, IHG Hotels & Resorts, interviewed by Lan Elliott Heather Balsley, Chief Commercial & Marketing Officer, IHG Hotels & Resorts, interviewed by Lan Elliott Heather shares how her love for solving big, complex problems has led her to spearhead transformative initiatives within IHG, and she describes how she navigates cross-functional, multi-year challenges.  She explains why having champions is critical the more senior you become, why public speaking is important, and how she crafts presentations that are both impactful and memorable.

]]> Heather shares how her love for solving big, complex problems has led her to spearhead transformative initiatives within IHG, and she describes how she navigates cross-functional, multi-year challenges.  She explains why having champions is critical the more senior you become, why public speaking is important, and how she crafts presentations that are both impactful and memorable.

]]> David Kong Buzzsprout-15521501 Thu, 08 Aug 2024 22:00:00 -0400 2104 full false Jolyon Bulley, CEO, Americas & Group Transformation Lead, Luxury & Lifestyle, IHG Hotels & Resorts Jolyon Bulley, CEO, Americas & Group Transformation Lead, Luxury & Lifestyle, IHG Hotels & Resorts Jolyon Bulley shares the ways in which working internationally has shaped his career and the role one particular mentor/champion had on his path. He discusses why it's important to not underestimate yourself, have courage, and develop others around you. Jolyon talks about his evolution in thinking about work life balance, why and how he has developed a strategic mindset and the importance of data driven decision making, and one thing he's curious about right now.

]]> Jolyon Bulley shares the ways in which working internationally has shaped his career and the role one particular mentor/champion had on his path. He discusses why it's important to not underestimate yourself, have courage, and develop others around you. Jolyon talks about his evolution in thinking about work life balance, why and how he has developed a strategic mindset and the importance of data driven decision making, and one thing he's curious about right now.

]]> David Kong Buzzsprout-15546779 Wed, 07 Aug 2024 13:00:00 -0400 1979 full false Sima Patel, CEO, Ridgemont Hospitality interviewed by Rachel Humphrey Sima Patel, CEO, Ridgemont Hospitality interviewed by Rachel Humphrey Sima shares how the hospitality industry chose her, how her board service has propelled her career, and the biggest leadership lessons she's learned along the way. She talks about how she unwinds and how she overcomes self doubt through leaning in on her own experiences. She discusses how she has learned the most through "doing" but has also developed and relied upon a deep support system of advisors and why championing others is important to her.

]]> Sima shares how the hospitality industry chose her, how her board service has propelled her career, and the biggest leadership lessons she's learned along the way. She talks about how she unwinds and how she overcomes self doubt through leaning in on her own experiences. She discusses how she has learned the most through "doing" but has also developed and relied upon a deep support system of advisors and why championing others is important to her.

]]> David Kong Buzzsprout-15522759 Fri, 02 Aug 2024 21:00:00 -0400 1698 full false Aik Hong Tan, Chief Investment Officer, Hotel Equities & Founding Principal, Greenwood Hospitality Group, interviewed by Lan Elliott Aik Hong Tan, Chief Investment Officer, Hotel Equities & Founding Principal, Greenwood Hospitality Group, interviewed by Lan Elliott Aik Hong shares the key leadership skill he identified early on and the significant learnings he gleaned navigating downturns.  Following a successful career in Asia, he describes how he established himself in the U.S., then launched a new company.  He describes 3 keys to building high performing teams and the Churchill quote he keeps in mind when interviewing candidates.

]]> Aik Hong shares the key leadership skill he identified early on and the significant learnings he gleaned navigating downturns.  Following a successful career in Asia, he describes how he established himself in the U.S., then launched a new company.  He describes 3 keys to building high performing teams and the Churchill quote he keeps in mind when interviewing candidates.

]]> David Kong Buzzsprout-15455370 Wed, 31 Jul 2024 21:00:00 -0400 1936 full false Delphine Millot, SVP for Advocacy and Sustainability, GBTA interviewed by D Dowling Delphine Millot, SVP for Advocacy and Sustainability, GBTA interviewed by D Dowling Delphine Millot, SVP of GBTA, she shares her thoughts on how to effectively power and advance your career. Delphine discusses her commitment to continuous learning and growth, her proactive approach to taking on diverse assignments, and her investment in education as an adult learner.

]]> Delphine Millot, SVP of GBTA, she shares her thoughts on how to effectively power and advance your career. Delphine discusses her commitment to continuous learning and growth, her proactive approach to taking on diverse assignments, and her investment in education as an adult learner.

]]> David Kong Buzzsprout-15488807 Tue, 30 Jul 2024 15:00:00 -0400 2047 full false Jonathon S. Zink, Chief Operating Officer, Hotel Investment Group, interviewed by Rachel Humphrey Jonathon S. Zink, Chief Operating Officer, Hotel Investment Group, interviewed by Rachel Humphrey Jonathon shares what he's learned from living all over the world. He talks about how several company mottos have, in ways, evolved into his own personal mantra. Jonathon also discusses how running is an important part of his business travel experience, he relies on his network to keep growing and learning, he perceives taking risks and tackling challenges, and his leadership has developed over time.

]]> Jonathon shares what he's learned from living all over the world. He talks about how several company mottos have, in ways, evolved into his own personal mantra. Jonathon also discusses how running is an important part of his business travel experience, he relies on his network to keep growing and learning, he perceives taking risks and tackling challenges, and his leadership has developed over time.

]]> David Kong Buzzsprout-15457654 Mon, 22 Jul 2024 18:00:00 -0400 1817 full false Brian Quinn, Senior Advisor, Equinox Hospitality Interviewed by Rachel Humphrey Brian Quinn, Senior Advisor, Equinox Hospitality Interviewed by Rachel Humphrey Brian discusses why resiliency and learning to work through ambiguity are two critical leadership traits. He shares his strategies for managing business travel, balancing life, and adapting to new roles. He talks about engaging with mentors, public speaking, building networks, being active in industry associations, and what advice he'd give his younger self. 

]]> Brian discusses why resiliency and learning to work through ambiguity are two critical leadership traits. He shares his strategies for managing business travel, balancing life, and adapting to new roles. He talks about engaging with mentors, public speaking, building networks, being active in industry associations, and what advice he'd give his younger self. 

]]> David Kong Buzzsprout-15426516 Tue, 16 Jul 2024 22:00:00 -0400 2207 full false Evan Frazier, President & CEO, The Advanced Leadership Institute (TALI), interviewed by Lan Elliott Evan Frazier, President & CEO, The Advanced Leadership Institute (TALI), interviewed by Lan Elliott Evan describes his path to leadership and how seeking broader experiences led him to found his nonprofit, TALI, which is focused on cultivating black executive leadership.  He shares why those aspiring to leadership roles need to develop their financial skills, how to distinguish oneself today, and the Frazier Formula for Success.

]]> Evan describes his path to leadership and how seeking broader experiences led him to found his nonprofit, TALI, which is focused on cultivating black executive leadership.  He shares why those aspiring to leadership roles need to develop their financial skills, how to distinguish oneself today, and the Frazier Formula for Success.

]]> David Kong Buzzsprout-15418315 Mon, 15 Jul 2024 16:00:00 -0400 2036 full false Antonia Sisti, President & Executive Producer, GO Productions Antonia Sisti, President & Executive Producer, GO Productions Antonia Sisti, the founder, owner, and president of Go Productions, shares her journey of building her company and offers valuable advice to aspiring entrepreneurs. In our conversation, she emphasizes the importance of taking risks and details her approach to overcoming challenges, drawing strength and resilience to prevail over setbacks.

Antonia provides her thoughts on Imposter Syndrome and offers advice on achieving work-life harmony. She also shares her insights on the most admired leadership qualities and how she cultivated a strong and loyal team.

Don't miss her perspective on finding creative inspiration and her advice on self-empowerment.

]]> Antonia Sisti, the founder, owner, and president of Go Productions, shares her journey of building her company and offers valuable advice to aspiring entrepreneurs. In our conversation, she emphasizes the importance of taking risks and details her approach to overcoming challenges, drawing strength and resilience to prevail over setbacks.

Antonia provides her thoughts on Imposter Syndrome and offers advice on achieving work-life harmony. She also shares her insights on the most admired leadership qualities and how she cultivated a strong and loyal team.

Don't miss her perspective on finding creative inspiration and her advice on self-empowerment.

]]> David Kong Buzzsprout-15385348 Tue, 09 Jul 2024 09:00:00 -0400 1736 full false Donna Quadri-Felitti, Associate Professor, Pennsylvania State University, School of Hospitality Management, interviewed by Dorothy Dowling Donna Quadri-Felitti, Associate Professor, Pennsylvania State University, School of Hospitality Management, interviewed by Dorothy Dowling Donna shares her journey in education and hospitality, driven by her passion for empowering others and her extensive experience in foodservice, hospitality sales and marketing, tourism consulting, and hotel asset management.

]]> Donna shares her journey in education and hospitality, driven by her passion for empowering others and her extensive experience in foodservice, hospitality sales and marketing, tourism consulting, and hotel asset management.

]]> David Kong Buzzsprout-15380955 Mon, 08 Jul 2024 15:00:00 -0400 2182 full false Lynn Mohrfeld, President & CEO, California Hotel & Lodging Association interviewed by Rachel Humphrey Lynn Mohrfeld, President & CEO, California Hotel & Lodging Association interviewed by Rachel Humphrey Lynn shares why knowing his audience is an important part of his public speaking preparation. He discusses his leadership style, how it's evolved, and which leadership skills he's focused on developing over time. Lynn also talks about wellness, getting involved with associations, and what he'd tell his younger self.

]]> Lynn shares why knowing his audience is an important part of his public speaking preparation. He discusses his leadership style, how it's evolved, and which leadership skills he's focused on developing over time. Lynn also talks about wellness, getting involved with associations, and what he'd tell his younger self.

]]> David Kong Buzzsprout-15228026 Mon, 10 Jun 2024 18:00:00 -0400 1848 full false Rachel Vandenberg, Founder, The Travel Leader interviewed by Lan Elliott Rachel Vandenberg, Founder, The Travel Leader interviewed by Lan Elliott Rachel shares how aligning on purpose creates the glue within a group, and why she would advise her younger self to seek out (early on) the support she needed to achieve her goals.  She also explains why developing public speaking skills are key to those looking to advancing their careers, and the practices she utilizes as a skilled presenter.

]]> Rachel shares how aligning on purpose creates the glue within a group, and why she would advise her younger self to seek out (early on) the support she needed to achieve her goals.  She also explains why developing public speaking skills are key to those looking to advancing their careers, and the practices she utilizes as a skilled presenter.

]]> Rachel Vandenberg, Founder, The Travel Leader Buzzsprout-15227736 Mon, 10 Jun 2024 17:00:00 -0400 2055 full false Gissell Moronta, Senior VP, Sales & Marketing, Atrium Hospitality interviewed by Dorothy Dowling Gissell Moronta, Senior VP, Sales & Marketing, Atrium Hospitality interviewed by Dorothy Dowling Join Dorothy Dowling as Gissell shares her inspiring journey to America, honing her leadership skills to become an amazing executive. Gissell's self-made path, balancing work, part-time school, and parenting, inspires us all. Don't miss her incredible story!

]]> Join Dorothy Dowling as Gissell shares her inspiring journey to America, honing her leadership skills to become an amazing executive. Gissell's self-made path, balancing work, part-time school, and parenting, inspires us all. Don't miss her incredible story!

]]> David Kong Buzzsprout-15184299 Wed, 05 Jun 2024 08:00:00 -0400 2220 full false Kimberly Twiggs, Associate VP of Market Development, DIRECTV, interviewed by Dorothy Dowling Kimberly Twiggs, Associate VP of Market Development, DIRECTV, interviewed by Dorothy Dowling Join me on a transformative journey with Kimberly Twiggs, as we delve into her destination career at DIRECTV. Kim's story reveals how her executive journey has been rooted in her unwavering commitment to excellence. Through her narrative, we witness the pivotal role of mentorship and advocacy from leaders in propelling her career forward.

]]> Join me on a transformative journey with Kimberly Twiggs, as we delve into her destination career at DIRECTV. Kim's story reveals how her executive journey has been rooted in her unwavering commitment to excellence. Through her narrative, we witness the pivotal role of mentorship and advocacy from leaders in propelling her career forward.

]]> David Kong Buzzsprout-15155043 Wed, 29 May 2024 17:00:00 -0400 2380 full false Alicia Evanko-Lewis, EVP Events, Northstar Travel Group Interviewed by Rachel Humphrey Alicia Evanko-Lewis, EVP Events, Northstar Travel Group Interviewed by Rachel Humphrey Alicia shares how the hard work her parents instilled in her has
 impacted her including leading to an unexpected career in the events
 industry. She talks about the new skills she's developed as her career
 has progressed and why the leadership traits of authenticity and
 kindness are common among those leaders she admires most. Alicia also
 discusses public speaking, overcoming doubt, support systems, tackling
 risks, and her advice to her younger self.

]]> Alicia shares how the hard work her parents instilled in her has
 impacted her including leading to an unexpected career in the events
 industry. She talks about the new skills she's developed as her career
 has progressed and why the leadership traits of authenticity and
 kindness are common among those leaders she admires most. Alicia also
 discusses public speaking, overcoming doubt, support systems, tackling
 risks, and her advice to her younger self.

]]> David Kong Buzzsprout-15105563 Mon, 20 May 2024 22:00:00 -0400 1788 full false Caroline Strachan, CEO, Festive Road interviewed by Dorothy Dowling Caroline Strachan, CEO, Festive Road interviewed by Dorothy Dowling Caroline shares how her roles as a buyer, travel manager, and supplier have propelled her to become the CEO of Festive Road. Her primary motivation has always been to do her best work and to embrace possibilities and to become a skilled communicator.


]]> Caroline shares how her roles as a buyer, travel manager, and supplier have propelled her to become the CEO of Festive Road. Her primary motivation has always been to do her best work and to embrace possibilities and to become a skilled communicator.


]]> David Kong Buzzsprout-15060304 Mon, 13 May 2024 12:00:00 -0400 2169 full false Michele Allen, Chief Financial Officer, Jersey Mike's Interviewed by Rachel Humphrey Michele Allen, Chief Financial Officer, Jersey Mike's Interviewed by Rachel Humphrey Michele shares why it's so important to have a positive voice in your head as you tackle challenges and self-doubt. She discusses how her leadership has evolved over time and the role communication has played in that process. Michele talks about the intentionality of setting non-negotiables for your self-care and family priorities and the need to be aligned with a company which supports those needs.

]]> Michele shares why it's so important to have a positive voice in your head as you tackle challenges and self-doubt. She discusses how her leadership has evolved over time and the role communication has played in that process. Michele talks about the intentionality of setting non-negotiables for your self-care and family priorities and the need to be aligned with a company which supports those needs.

]]> David Kong Buzzsprout-15000754 Thu, 02 May 2024 21:00:00 -0400 1555 full false John Fareed, Global Chairman, Horwath HTL, Interviewed by David Kong John Fareed, Global Chairman, Horwath HTL, Interviewed by David Kong John offers highlights of his newly released book on personal branding and shares his personal mantra. He reflects on the most profound lessons from his professional journey, emphasizing the importance of mentorship and how to cultivate effective mentor relationships. John articulates the importance of embracing risk and provides advice on coalescing diverse perspectives to achieve alignment.

]]> John offers highlights of his newly released book on personal branding and shares his personal mantra. He reflects on the most profound lessons from his professional journey, emphasizing the importance of mentorship and how to cultivate effective mentor relationships. John articulates the importance of embracing risk and provides advice on coalescing diverse perspectives to achieve alignment.

]]> David Kong Buzzsprout-14963203 Fri, 26 Apr 2024 16:00:00 -0400 1925 full false Jay Shah, Executive Chairman, Hersha Hotels & Resorts, interviewed by Lan Elliott Jay Shah, Executive Chairman, Hersha Hotels & Resorts, interviewed by Lan Elliott Jay describes the important distinction between managing and leading, and he shares his approach to taking risks.  He also explains why the easiest approach to networking is thinking of it as developing friendships, and why hospitality is a great connector.  He shares a quote that helps overcome self-doubt, and why slowing down for big decisions can be advantageous.

]]> Jay describes the important distinction between managing and leading, and he shares his approach to taking risks.  He also explains why the easiest approach to networking is thinking of it as developing friendships, and why hospitality is a great connector.  He shares a quote that helps overcome self-doubt, and why slowing down for big decisions can be advantageous.

]]> David Kong Buzzsprout-14896366 Mon, 15 Apr 2024 21:00:00 -0400 2138 full false Fran Brasseux, Former CEO, ICHRIE interviewed by Dorothy Dowling Fran Brasseux, Former CEO, ICHRIE interviewed by Dorothy Dowling Fran's career journey, emphasizing the importance of patience, perseverance, and personal empowerment. Fran shares her experiences transitioning from the hotel industry to association management and academia, highlighting the complexities and rewards of working within associations to make impactful changes. 

]]> Fran's career journey, emphasizing the importance of patience, perseverance, and personal empowerment. Fran shares her experiences transitioning from the hotel industry to association management and academia, highlighting the complexities and rewards of working within associations to make impactful changes. 

]]> David Kong Buzzsprout-14845999 Thu, 11 Apr 2024 09:00:00 -0400 2082 full false Jacqueline Gifford, Editor-in-Chief, Travel & Leisure Interviewed by Rachel Humphrey Jacqueline Gifford, Editor-in-Chief, Travel & Leisure Interviewed by Rachel Humphrey Jacqui discusses her love of books, how living and traveling internationally have impacted her leadership, and how she manages her heavy travel schedule. She shares her strategies for effective public speaking and which skill she thinks is important in any industry but also as a life skill. Jacqui also talks about the efforts behind increasing diversity in the travel industry and also what she would tell her younger self.

]]> Jacqui discusses her love of books, how living and traveling internationally have impacted her leadership, and how she manages her heavy travel schedule. She shares her strategies for effective public speaking and which skill she thinks is important in any industry but also as a life skill. Jacqui also talks about the efforts behind increasing diversity in the travel industry and also what she would tell her younger self.

]]> David Kong Buzzsprout-14831002 Thu, 04 Apr 2024 21:00:00 -0400 1759 full false Chirag Shah, General Counsel & EVP, Public Policy and Regulatory Affairs, AHLA Interviewed by Rachel Humphrey Chirag Shah, General Counsel & EVP, Public Policy and Regulatory Affairs, AHLA Interviewed by Rachel Humphrey Chirag discusses how he builds important relationships especially with frequent leadership changes. He talks about lifelong leadership lessons he learned as both a high school attendee and an annual counselor at Boys State and other lessons from his professors and mentors. He also shares his advice on work life harmony, public speaking, and how he hires and develops great teams.

]]> Chirag discusses how he builds important relationships especially with frequent leadership changes. He talks about lifelong leadership lessons he learned as both a high school attendee and an annual counselor at Boys State and other lessons from his professors and mentors. He also shares his advice on work life harmony, public speaking, and how he hires and develops great teams.

]]> David Kong Buzzsprout-14823441 Wed, 03 Apr 2024 17:00:00 -0400 1950 full false Brian Leon, CEO of Choice Hotels Canada interviewed by Dorothy Dowling Brian Leon, CEO of Choice Hotels Canada interviewed by Dorothy Dowling Brian, a seasoned franchise business leader, has steered Choice Canada's franchise support and business development. Drawing on his family’s legacy in Canadian franchising, Brian's strategic decisions, have positioned him as an adept leader, dedicated to fostering the success of franchisees.

]]> Brian, a seasoned franchise business leader, has steered Choice Canada's franchise support and business development. Drawing on his family’s legacy in Canadian franchising, Brian's strategic decisions, have positioned him as an adept leader, dedicated to fostering the success of franchisees.

]]> David Kong Buzzsprout-14815615 Wed, 03 Apr 2024 10:00:00 -0400 2126 full false Azim Saju, CEO, ARK Holdings Group, Interviewed by Rachel Humphrey Azim Saju, CEO, ARK Holdings Group, Interviewed by Rachel Humphrey Azim discusses his path from employment lawyer to hotelier, the importance for him of his involvement with associations, and why he prefers to build his relationships over dinner. He shares why he'd tell his younger self to have fun, surround yourself with good people, and invest in yourself. Azim also shares why he takes risks and how his risks on his people and his business have enriched him.

]]> Azim discusses his path from employment lawyer to hotelier, the importance for him of his involvement with associations, and why he prefers to build his relationships over dinner. He shares why he'd tell his younger self to have fun, surround yourself with good people, and invest in yourself. Azim also shares why he takes risks and how his risks on his people and his business have enriched him.

]]> David Kong Buzzsprout-14794262 Fri, 29 Mar 2024 17:00:00 -0400 1806 full false Dawn Gallagher, President, Crescent Hotels & Resorts interviewed by Dorothy Dowling Dawn Gallagher, President, Crescent Hotels & Resorts interviewed by Dorothy Dowling Dawn shares her career journey from front desk associate to President at Crescent Hotels and Resorts.  She reveals strategic career decisions, driven by a growth mindset, hard work and dedication to excellence. 

]]> Dawn shares her career journey from front desk associate to President at Crescent Hotels and Resorts.  She reveals strategic career decisions, driven by a growth mindset, hard work and dedication to excellence. 

]]> David Kong Buzzsprout-14774638 Thu, 28 Mar 2024 08:00:00 -0400 2195 full false David Kong, Closing Keynote of HSMAI Intercollegiate Global Conference David Kong, Closing Keynote of HSMAI Intercollegiate Global Conference David uses his career journey to explain the three phases of leadership, progressing from an individual contributor to a team leader and ultimately evolving into a change-making visionary. He passionately discusses the inspiration behind establishing DEI Advisors and articulates his goals for the future. Additionally, David candidly reflects on one of his most significant mistakes, emphasizing the invaluable lessons learned from it. Don't miss out on David's advice for budding professionals, as well as the wisdom he would impart to his 25-year-old self.

]]> David uses his career journey to explain the three phases of leadership, progressing from an individual contributor to a team leader and ultimately evolving into a change-making visionary. He passionately discusses the inspiration behind establishing DEI Advisors and articulates his goals for the future. Additionally, David candidly reflects on one of his most significant mistakes, emphasizing the invaluable lessons learned from it. Don't miss out on David's advice for budding professionals, as well as the wisdom he would impart to his 25-year-old self.

]]> David Kong Buzzsprout-14783160 Wed, 27 Mar 2024 19:00:00 -0400 2205 full false Lindsey Ueberroth, CEO, Preferred Hotels & Resorts, interviewed by David Kong Lindsey Ueberroth, CEO, Preferred Hotels & Resorts, interviewed by David Kong Lindsey delves into the pivotal moments of her transformative journey at Preferred Hotels & Resorts, highlighting key lessons she's gleaned. She discusses the importance of integrating diverse perspectives, reflects on invaluable advice she's received, and outlines the qualities she prioritizes when interviewing executive candidates. Additionally, Lindsey provides insights on mastering effective communication, optimizing work-life harmony, and the art of networking. 

]]> Lindsey delves into the pivotal moments of her transformative journey at Preferred Hotels & Resorts, highlighting key lessons she's gleaned. She discusses the importance of integrating diverse perspectives, reflects on invaluable advice she's received, and outlines the qualities she prioritizes when interviewing executive candidates. Additionally, Lindsey provides insights on mastering effective communication, optimizing work-life harmony, and the art of networking. 

]]> David Kong Buzzsprout-14765847 Mon, 25 Mar 2024 17:00:00 -0400 1648 full false Michelle Jensen Session, Co-Founder, Aquarius Hospitality Solutions, Interviewed by David Kong Michelle Jensen Session, Co-Founder, Aquarius Hospitality Solutions, Interviewed by David Kong Michelle shares her career journey and the personal mantra that guides her. We discuss her general approach to challenges, taking risks, as well as imposter syndrome. She offers networking and communication tips. Finally, she shares her thoughts on personal empowerment.

]]> Michelle shares her career journey and the personal mantra that guides her. We discuss her general approach to challenges, taking risks, as well as imposter syndrome. She offers networking and communication tips. Finally, she shares her thoughts on personal empowerment.

]]> David Kong Buzzsprout-14733529 Wed, 20 Mar 2024 20:00:00 -0400 2227 full false Miraj Patel, President, Wayside Investment Group & 2024-25 AAHOA Chair, Interviewed by David Kong Miraj Patel, President, Wayside Investment Group & 2024-25 AAHOA Chair, Interviewed by David Kong  Miraj  shares his career journey, his key learnings, and secrets to his success. We discuss his personal mantra and the best advice he received from his parents. He offers thoughts on effective communication, networking, and risk-taking. We also discuss leadership qualities that he admires the most.

]]>  Miraj  shares his career journey, his key learnings, and secrets to his success. We discuss his personal mantra and the best advice he received from his parents. He offers thoughts on effective communication, networking, and risk-taking. We also discuss leadership qualities that he admires the most.

]]> David Kong Buzzsprout-14733030 Wed, 20 Mar 2024 18:00:00 -0400 1661 full false Julie Arrowsmith, Former President & CEO, G6 Hospitality, interviewed by Rachel Humphrey Julie Arrowsmith, Former President & CEO, G6 Hospitality, interviewed by Rachel Humphrey Julie discusses her style of leadership, the biggest lesson she's learned over the past year, and how it will impact her moving forward. She shares her approach to public speaking, how she overcomes self doubts, and how staying fresh and learning the whole business helped her grow during her first 29 years at G6, eventually resulting in her  CEO role. Finally, Julie talks about managing business travel, finding time to refresh outside of work, and the underlying basis for her mantra of "be kind to everyone always."

]]> Julie discusses her style of leadership, the biggest lesson she's learned over the past year, and how it will impact her moving forward. She shares her approach to public speaking, how she overcomes self doubts, and how staying fresh and learning the whole business helped her grow during her first 29 years at G6, eventually resulting in her  CEO role. Finally, Julie talks about managing business travel, finding time to refresh outside of work, and the underlying basis for her mantra of "be kind to everyone always."

]]> David Kong Buzzsprout-14671944 Mon, 11 Mar 2024 18:00:00 -0400 1760 full false Joel Eisemann, Senior Advisor, Noble Investment Group, interviewed by Lan Elliott Joel Eisemann, Senior Advisor, Noble Investment Group, interviewed by Lan Elliott  A highly-respected senior leader, Joel has mentored many of the industry’s top leaders.  In this interview, Joel shares what he learned from three pivotal roles in his career as well as how he maximized opportunities to learn from industry icons early on.  Joel shares how he approaches challenges, the importance of maintaining relationships, and the right way to seek a promotion.  He also describes how he builds high-performing team, and why he is always recruiting.

]]>  A highly-respected senior leader, Joel has mentored many of the industry’s top leaders.  In this interview, Joel shares what he learned from three pivotal roles in his career as well as how he maximized opportunities to learn from industry icons early on.  Joel shares how he approaches challenges, the importance of maintaining relationships, and the right way to seek a promotion.  He also describes how he builds high-performing team, and why he is always recruiting.

]]> Lan Elliott / Joel Eisemann Buzzsprout-14658894 Sat, 09 Mar 2024 17:00:00 -0500 2550 full false Heena Patel, SVP of Rental Operations, Digital Marketing & Commerce, Travel & Leisure Interviewed by David Kong Heena Patel, SVP of Rental Operations, Digital Marketing & Commerce, Travel & Leisure Interviewed by David Kong Heena shares her career journey and the advice she has received from her mentors and advocates. We discuss her approach to challenges, how she built her extensive network, and the “Imposter Syndrome”. She offers advice on improving communication skills, taking risks, and personal empowerment. She also shares her thoughts on the most important leadership qualities.

]]> Heena shares her career journey and the advice she has received from her mentors and advocates. We discuss her approach to challenges, how she built her extensive network, and the “Imposter Syndrome”. She offers advice on improving communication skills, taking risks, and personal empowerment. She also shares her thoughts on the most important leadership qualities.

]]> David Kong Buzzsprout-14614650 Sat, 02 Mar 2024 15:00:00 -0500 1960 full false Kristie Goshow, Chief Commercial Officer, Loews Hotels & Co interviewed by Dorothy Dowling Kristie Goshow, Chief Commercial Officer, Loews Hotels & Co interviewed by Dorothy Dowling Embark on an inspiring journey with Kristie Goshow, as she shares anecdotes of those who believed in her, supported her, and fueled her passion for the industry. Kristie's personal story, filled with mentors and opportunities, resonates deeply, offering insights for both personal and professional growth. 

]]> Embark on an inspiring journey with Kristie Goshow, as she shares anecdotes of those who believed in her, supported her, and fueled her passion for the industry. Kristie's personal story, filled with mentors and opportunities, resonates deeply, offering insights for both personal and professional growth. 

]]> David Kong Buzzsprout-14597511 Thu, 29 Feb 2024 15:00:00 -0500 2317 full false Traci Mercer, Chief Commercial Officer, Priceline interviewed by Dorothy Dowling Traci Mercer, Chief Commercial Officer, Priceline interviewed by Dorothy Dowling Traci shares her remarkable life and career journey, highlighting her transformative approach to tackling challenges with a positive mindset.  Traci offers profound insights. Venturing into growth roles and relocating to Asia, she embraced diverse perspectives, enriching her cultural awareness. Traci advocates for discarding the notion of a rigid work-life balance, instead emphasizing the importance of investing time meaningfully in relationships, work, and other commitments. 

]]> Traci shares her remarkable life and career journey, highlighting her transformative approach to tackling challenges with a positive mindset.  Traci offers profound insights. Venturing into growth roles and relocating to Asia, she embraced diverse perspectives, enriching her cultural awareness. Traci advocates for discarding the notion of a rigid work-life balance, instead emphasizing the importance of investing time meaningfully in relationships, work, and other commitments. 

]]> David Kong Buzzsprout-14578158 Mon, 26 Feb 2024 10:00:00 -0500 1870 full false Eva Wassermann, Senior Managing Director, GEM Realty Capital, interviewed by Lan Elliott Eva Wassermann, Senior Managing Director, GEM Realty Capital, interviewed by Lan Elliott Eva discusses how her mentors propelled her career forward, and she shares the source of her motivation.  She describes how she develops her network and overcomes self-doubt as well as how she navigates the tightrope of being strong and kind at the same time.  Eva also discusses what people can do to distinguish themselves, and how combining hard work and your network can be a powerful platform to grow from.

]]> Eva discusses how her mentors propelled her career forward, and she shares the source of her motivation.  She describes how she develops her network and overcomes self-doubt as well as how she navigates the tightrope of being strong and kind at the same time.  Eva also discusses what people can do to distinguish themselves, and how combining hard work and your network can be a powerful platform to grow from.

]]> David Kong Buzzsprout-14503950 Wed, 14 Feb 2024 12:00:00 -0500 2000 full false Steve Allmen, EVP Strategy and Partnerships, CAA National interviewed by Dorothy Dowling Steve Allmen, EVP Strategy and Partnerships, CAA National interviewed by Dorothy Dowling Embark on a captivating career journey with this Steve Allmen, as he grew his career from early startup involvement in data provision and loyalty coalitions to becoming a seasoned loyalty expert and consultant. Steve shares his invaluable lessons from adversity and how his consulting practice positioned him for his executive role of strategic advisor and business development partner to his many club stakeholders in Canada with the Canadian Automobile Association.

]]> Embark on a captivating career journey with this Steve Allmen, as he grew his career from early startup involvement in data provision and loyalty coalitions to becoming a seasoned loyalty expert and consultant. Steve shares his invaluable lessons from adversity and how his consulting practice positioned him for his executive role of strategic advisor and business development partner to his many club stakeholders in Canada with the Canadian Automobile Association.

]]> David Kong Buzzsprout-14307580 Mon, 29 Jan 2024 10:00:00 -0500 2273 full false Greg Aden, Owner & Founder, Aden Leadership Interviewed by Rachel Humphrey Greg Aden, Owner & Founder, Aden Leadership Interviewed by Rachel Humphrey Greg discusses the evolution of his leadership, including the many skills he needed to develop to become a servant leader. He shares how important communication is and why to be able to advocate successfully it takes two parties - the one communicating the message and the one available to truly hear it. Greg talks about self care and how parenting has been an integral part of his personal growth and leadership style.

]]> Greg discusses the evolution of his leadership, including the many skills he needed to develop to become a servant leader. He shares how important communication is and why to be able to advocate successfully it takes two parties - the one communicating the message and the one available to truly hear it. Greg talks about self care and how parenting has been an integral part of his personal growth and leadership style.

]]> David Kong Buzzsprout-14386062 Fri, 26 Jan 2024 18:00:00 -0500 1932 full false Flo Lugli, Founder & Principal, Navesink Advisory Group interviewed by Dorothy Dowling Flo Lugli, Founder & Principal, Navesink Advisory Group interviewed by Dorothy Dowling Join Flo Lugli as she discusses her career journey, starting as a line employee at People Express Airlines and rising to the Presidency of Wizcom, eventually becoming EVP of Gallileo and Travelport. Explore her remarkable career in distribution and technology, where she served as a trailblazing role model for women in the field. Flo also reflects on the pivotal role mentors played in shaping her path and the support of her husband in taking on demanding roles.

]]> Join Flo Lugli as she discusses her career journey, starting as a line employee at People Express Airlines and rising to the Presidency of Wizcom, eventually becoming EVP of Gallileo and Travelport. Explore her remarkable career in distribution and technology, where she served as a trailblazing role model for women in the field. Flo also reflects on the pivotal role mentors played in shaping her path and the support of her husband in taking on demanding roles.

]]> David Kong Buzzsprout-14307555 Thu, 25 Jan 2024 10:00:00 -0500 1821 full false Amanda Voss VP of Sales Bellagio interviewed by Dorothy Dowling Amanda Voss VP of Sales Bellagio interviewed by Dorothy Dowling Join Amanda Voss on a 20+ year journey with MGM Resorts, from a reservation agent to VP of the iconic Bellagio Hotel Sales Team. Learn how MGM supports career growth. Discover her transformation from individual contributor to team leader, managing high-pressure situations, and empowering her team for success.

]]> Join Amanda Voss on a 20+ year journey with MGM Resorts, from a reservation agent to VP of the iconic Bellagio Hotel Sales Team. Learn how MGM supports career growth. Discover her transformation from individual contributor to team leader, managing high-pressure situations, and empowering her team for success.

]]> David Kong Buzzsprout-14307519 Mon, 22 Jan 2024 15:00:00 -0500 2546 full false Matt Fry, Former Senior VP, Development, Asia Pacific, Hilton, interviewed by Lan Elliott Matt Fry, Former Senior VP, Development, Asia Pacific, Hilton, interviewed by Lan Elliott Matt shares how advocating for himself eventually led to his role as Starwood’s SVP, Global Development and what he learned about leading diverse teams when he moved to Asia.  He describes how to find mentors and how a mentor inspired him when he began leading teams.  Matt explains how he develops lasting relationships despite being an introvert, and he encourages us to consider whether we might be living in the good old times right now.

]]> Matt shares how advocating for himself eventually led to his role as Starwood’s SVP, Global Development and what he learned about leading diverse teams when he moved to Asia.  He describes how to find mentors and how a mentor inspired him when he began leading teams.  Matt explains how he develops lasting relationships despite being an introvert, and he encourages us to consider whether we might be living in the good old times right now.

]]> Matt Fry Buzzsprout-14341785 Fri, 19 Jan 2024 17:00:00 -0500 2326 full false Mike Leven Interviewed by David Kong and Rachel Humphrey Mike Leven Interviewed by David Kong and Rachel Humphrey Industry icon Mike Leven shares some of the challenges he faced in his illustrious career and how he overcame them. We talk about the important lessons he learned from his father and his bosses. He reveals his secret to building a successful franchise business. We discuss his mantra and his advice to students. He offers his advice on building a great team and earning followership.

]]> Industry icon Mike Leven shares some of the challenges he faced in his illustrious career and how he overcame them. We talk about the important lessons he learned from his father and his bosses. He reveals his secret to building a successful franchise business. We discuss his mantra and his advice to students. He offers his advice on building a great team and earning followership.

]]> David Kong Buzzsprout-14304167 Sat, 13 Jan 2024 18:00:00 -0500 1874 full false Steve Palmer, Founder, The Indigo Road Hospitality Group Interviewed by Rachel Humphrey Steve Palmer, Founder, The Indigo Road Hospitality Group Interviewed by Rachel Humphrey Steve shares how communication and trust are the cornerstones to creating a corporate culture where people come first and can advocate for themselves. He discusses the importance of self-care and wellness and why he advocates for mental health and co-founded Ben's Friends. He talks about why passion and grit can take you far and how you tackle obstacles can propel your career forward.

]]> Steve shares how communication and trust are the cornerstones to creating a corporate culture where people come first and can advocate for themselves. He discusses the importance of self-care and wellness and why he advocates for mental health and co-founded Ben's Friends. He talks about why passion and grit can take you far and how you tackle obstacles can propel your career forward.

]]> David Kong Buzzsprout-14298742 Fri, 12 Jan 2024 12:00:00 -0500 1794 full false Winnie Ho, VP Digital and Technology Solutions, MGM in Macau, interviewed by David Kong Winnie Ho, VP Digital and Technology Solutions, MGM in Macau, interviewed by David Kong Winnie shares her story of rising in a field traditionally dominated by men. We discuss formal and informal mentorship, her focus on staff development, and how she overcame the “Imposter Syndrome”. She offers her thoughts on taking risks and advice to her younger self and self-empowerment.




]]> Winnie shares her story of rising in a field traditionally dominated by men. We discuss formal and informal mentorship, her focus on staff development, and how she overcame the “Imposter Syndrome”. She offers her thoughts on taking risks and advice to her younger self and self-empowerment.




]]> David Kong Buzzsprout-14292406 Thu, 11 Jan 2024 12:00:00 -0500 1864 full false Stuart Greif, Executive VP, Forbes Travel Guide interviewed by David Kong Stuart Greif, Executive VP, Forbes Travel Guide interviewed by David Kong Stuart shares the pivotal moments that altered his career trajectory. He offers his ideas on improving diversity, equity and inclusion as well as allyship. We discuss his role as a strategic adviser and the best advice he has given and received. Stuart offers tips on improving one’s persuasion skills and building a culture of innovation and continuous improvement.

]]> Stuart shares the pivotal moments that altered his career trajectory. He offers his ideas on improving diversity, equity and inclusion as well as allyship. We discuss his role as a strategic adviser and the best advice he has given and received. Stuart offers tips on improving one’s persuasion skills and building a culture of innovation and continuous improvement.

]]> David Kong Buzzsprout-14292402 Thu, 11 Jan 2024 12:00:00 -0500 2294 full false Lori Kiel, SVP of Revenue Management, Pyramid Global Hospitality, interviewed by Dorothy Dowling Lori Kiel, SVP of Revenue Management, Pyramid Global Hospitality, interviewed by Dorothy Dowling Lori, a self-made leader in hospitality, embodies intentionality and accountability on her path to success. Her journey, marked by self-ownership and determination, has led her to excel as a commercial leader. Lori's commitment to learning and maintaining a growth mindset continues to fuel her growth while she passionately gives back to the industry.

]]> Lori, a self-made leader in hospitality, embodies intentionality and accountability on her path to success. Her journey, marked by self-ownership and determination, has led her to excel as a commercial leader. Lori's commitment to learning and maintaining a growth mindset continues to fuel her growth while she passionately gives back to the industry.

]]> David Kong Buzzsprout-14149583 Wed, 27 Dec 2023 22:00:00 -0500 2115 full false Karim Abouelnaga, Founder & CEO, PRACTICE Benefit Corp., interviewed by Lan Elliott Karim Abouelnaga, Founder & CEO, PRACTICE Benefit Corp., interviewed by Lan Elliott Karim shares his unique journey and the mindsets that set him apart.  He discusses how self-reflection and introspection helped him turn around his business at a critical point.  Karim discusses the backstory of his 2017 TED Talk, one of the 9 Most Inspiring TED Talks that year, and how he embraces imposter syndrome.  He also explains how to find your voice, the right way to ask for help, and why it’s better to ask for perspective than advice.

]]> Karim shares his unique journey and the mindsets that set him apart.  He discusses how self-reflection and introspection helped him turn around his business at a critical point.  Karim discusses the backstory of his 2017 TED Talk, one of the 9 Most Inspiring TED Talks that year, and how he embraces imposter syndrome.  He also explains how to find your voice, the right way to ask for help, and why it’s better to ask for perspective than advice.

]]> Karim Abouelnaga / Lan Elliott Buzzsprout-14201447 Sun, 24 Dec 2023 23:00:00 -0500 2518 full false Ross Bierkan, Founder & Principal, Wellfleet Equity, interviewed by Lan Elliott Ross Bierkan, Founder & Principal, Wellfleet Equity, interviewed by Lan Elliott Ross describes his journey to CEO of RLJ Lodging Trust and beyond.  He discusses how he helped found and build a number of key hospitality companies, and how RLJ built and continues to maintain a diverse team.  A voracious reader, Ross shares his favorite resources for continuing to grow his business knowledge, and what it takes to be successful in business.  He also explains how to seek out mentors and ask for advice.

]]> Ross describes his journey to CEO of RLJ Lodging Trust and beyond.  He discusses how he helped found and build a number of key hospitality companies, and how RLJ built and continues to maintain a diverse team.  A voracious reader, Ross shares his favorite resources for continuing to grow his business knowledge, and what it takes to be successful in business.  He also explains how to seek out mentors and ask for advice.

]]> David Kong Buzzsprout-14158930 Sat, 16 Dec 2023 18:00:00 -0500 1836 full false Bart Berkey, TEDx Motivational Speaker, interviewed by David Kong Bart Berkey, TEDx Motivational Speaker, interviewed by David Kong Bart shares highlights of his career journey transitioning from Global Executive at Ritz Carlton to starting his firm. We discuss his TEDx experience and how his show became the “top 15% Most Shared Podcasts in the world”. He shares the best advice he heard on his show and how he connects with the audience in public speaking. He offers advice on communications and networking. Don’t miss his advice on self-empowerment.

]]> Bart shares highlights of his career journey transitioning from Global Executive at Ritz Carlton to starting his firm. We discuss his TEDx experience and how his show became the “top 15% Most Shared Podcasts in the world”. He shares the best advice he heard on his show and how he connects with the audience in public speaking. He offers advice on communications and networking. Don’t miss his advice on self-empowerment.

]]> David Kong Buzzsprout-14144267 Wed, 13 Dec 2023 19:00:00 -0500 2197 full false Greg Juceam, President & CEO, Extended Stay America interviewed by David Kong Greg Juceam, President & CEO, Extended Stay America interviewed by David Kong Greg shares the pivotal moments of his career trajectory and the key factors that contributed to his success. We discuss diversity and inclusion, and the best advice he received from his mentors. Greg offers advice on taking risks, rebounding from setbacks, and overcoming challenges. He sheds light on the lessons he learned, and his advice to his younger self.

]]> Greg shares the pivotal moments of his career trajectory and the key factors that contributed to his success. We discuss diversity and inclusion, and the best advice he received from his mentors. Greg offers advice on taking risks, rebounding from setbacks, and overcoming challenges. He sheds light on the lessons he learned, and his advice to his younger self.

]]> David Kong Buzzsprout-14144138 Wed, 13 Dec 2023 18:00:00 -0500 1951 full false Mario Hardy, Managing Director, MAP2 Ventures, interviewed by David Kong Mario Hardy, Managing Director, MAP2 Ventures, interviewed by David Kong Dr. Hardy shares his impressive career journey and highlights some factors contributing to his success. We delve into his approach to challenges and lessons learned from his failures. We discuss the importance of risk-taking and the important leadership traits in today’s highly competitive environment. He offers advice on work-life harmony, networking, and personal empowerment.

]]> Dr. Hardy shares his impressive career journey and highlights some factors contributing to his success. We delve into his approach to challenges and lessons learned from his failures. We discuss the importance of risk-taking and the important leadership traits in today’s highly competitive environment. He offers advice on work-life harmony, networking, and personal empowerment.

]]> David Kong Buzzsprout-14130840 Mon, 11 Dec 2023 22:00:00 -0500 1921 full false Phil Hugh, Chief Development Officer, Sonesta International Hotels, Interviewed by Rachel Humphrey Phil Hugh, Chief Development Officer, Sonesta International Hotels, Interviewed by Rachel Humphrey Phil shares how he adapts to corporate transitions and the new teams which form from those transitions, including how he develops and leads his own teams. He discusses managing business travel, including self care and connectivity with his team. Phil talks about how the relationships he has made throughout his hospitality career, from night auditor to CDO and each role in between, have impacted his career journey.

]]> Phil shares how he adapts to corporate transitions and the new teams which form from those transitions, including how he develops and leads his own teams. He discusses managing business travel, including self care and connectivity with his team. Phil talks about how the relationships he has made throughout his hospitality career, from night auditor to CDO and each role in between, have impacted his career journey.

]]> David Kong Buzzsprout-14110348 Thu, 07 Dec 2023 21:00:00 -0500 1751 full false Lovell Casiero, Former SVP Commercial Strategies, PM Hotel Group interviewed by Dorothy Dowling Lovell Casiero, Former SVP Commercial Strategies, PM Hotel Group interviewed by Dorothy Dowling Lovell’s inspiring journey from an administrative role to Chief Commercial Officer at PM Hotel Group is remarkable. Her work ethic, guided by her parent’s advice, and the support of mentors have been pivotal. She advocates for not burning bridges and actively managing one’s career to achieve coveted roles.

]]> Lovell’s inspiring journey from an administrative role to Chief Commercial Officer at PM Hotel Group is remarkable. Her work ethic, guided by her parent’s advice, and the support of mentors have been pivotal. She advocates for not burning bridges and actively managing one’s career to achieve coveted roles.

]]> David Kong Buzzsprout-14046090 Tue, 05 Dec 2023 08:00:00 -0500 2297 full false Jim McPartlin, Leadership Coach, All Good People Corp, interviewed by Lan Elliott Jim McPartlin, Leadership Coach, All Good People Corp, interviewed by Lan Elliott Jim shares his incredible journey from leading openings at his dream hotels, traveling to the greatest 5-star hotels in the world with Forbes Travel Guide, culminating with his current company, where he enables leaders and teams to better understand themselves and lead their teams using the Enneagram.  Jim discusses how he developed his public speaking skills – and the importance of giving yourself some grace and compassion.

]]> Jim shares his incredible journey from leading openings at his dream hotels, traveling to the greatest 5-star hotels in the world with Forbes Travel Guide, culminating with his current company, where he enables leaders and teams to better understand themselves and lead their teams using the Enneagram.  Jim discusses how he developed his public speaking skills – and the importance of giving yourself some grace and compassion.

]]> David Kong Buzzsprout-14071279 Fri, 01 Dec 2023 12:00:00 -0500 2224 full false Susie Grynol, Market Vice President, Marriott International, interviewed by Dorothy Dowling Susie Grynol, Market Vice President, Marriott International, interviewed by Dorothy Dowling Susie shares her remarkable career journey from parliamentary page to leadership. Her strategic planning, empathy, and purpose-driven approach define her leadership style. She played a pivotal role in uniting businesses during the pandemic, collaborating with the Canadian government to support and revive the hospitality industry.

]]> Susie shares her remarkable career journey from parliamentary page to leadership. Her strategic planning, empathy, and purpose-driven approach define her leadership style. She played a pivotal role in uniting businesses during the pandemic, collaborating with the Canadian government to support and revive the hospitality industry.

]]> David Kong Buzzsprout-14045941 Thu, 30 Nov 2023 08:00:00 -0500 2247 full false Kelly Kuhn, Non-Executive Director & Special Advisor interviewed by Dorothy Dowling Kelly Kuhn, Non-Executive Director & Special Advisor interviewed by Dorothy Dowling In an enlightening interview, Kelly Kuhn’s global executive journey in travel management is explored. She champions inclusive leadership, empowering leaders in Asia to develop their careers. Kelly’s legacy lies in her team’s success. Her guiding principle is asking questions, allowing her team to find answers. She serves as an independent director and advocates for growth and learning.

]]> In an enlightening interview, Kelly Kuhn’s global executive journey in travel management is explored. She champions inclusive leadership, empowering leaders in Asia to develop their careers. Kelly’s legacy lies in her team’s success. Her guiding principle is asking questions, allowing her team to find answers. She serves as an independent director and advocates for growth and learning.

]]> David Kong Buzzsprout-14045913 Tue, 28 Nov 2023 21:00:00 -0500 2030 full false Aly El-Bassuni, Head of Managed Hotels, Choice Hotels International, Interviewed by Rachel Humphrey Aly El-Bassuni, Head of Managed Hotels, Choice Hotels International, Interviewed by Rachel Humphrey Aly discusses why he insists on leading a corporate culture which includes self-care. He shares why he and his family have opted to move several times to support his career and how he evaluates those decisions along with tackling other risks and challenges. He talks about relationship building in a small industry and developing leadership skills, especially strategies to manage others as you develop a team. He also tells his younger self to view life as a marathon not a sprint.

]]> Aly discusses why he insists on leading a corporate culture which includes self-care. He shares why he and his family have opted to move several times to support his career and how he evaluates those decisions along with tackling other risks and challenges. He talks about relationship building in a small industry and developing leadership skills, especially strategies to manage others as you develop a team. He also tells his younger self to view life as a marathon not a sprint.

]]> David Kong Buzzsprout-14051819 Tue, 28 Nov 2023 16:00:00 -0500 1682 full false DEI Advisors Thanksgiving Message DEI Advisors Thanksgiving Message Thanksgiving is comprised of two words – “Thanks” and “Giving”. At DEI Advisors, we have so much to be thankful for. We are grateful for the opportunities our industry has given us, and the friendship and support we have received from you. We believe in a greater calling in being a leader – a responsibility to “give”. So many remarkable people have given to elevate us in our career journeys. We are inspired by their kindness and generosity to also give and empower others to succeed. As we begin the holidays, we wish you much joy and happiness this holiday season. May the magic of the season remain with you in the new year.

]]> Thanksgiving is comprised of two words – “Thanks” and “Giving”. At DEI Advisors, we have so much to be thankful for. We are grateful for the opportunities our industry has given us, and the friendship and support we have received from you. We believe in a greater calling in being a leader – a responsibility to “give”. So many remarkable people have given to elevate us in our career journeys. We are inspired by their kindness and generosity to also give and empower others to succeed. As we begin the holidays, we wish you much joy and happiness this holiday season. May the magic of the season remain with you in the new year.

]]> David Kong Buzzsprout-14014841 Tue, 21 Nov 2023 18:00:00 -0500 51 full false Thom Geshay, CEO & President, Davidson Hospitality Group, interviewed by Lan Elliott Thom Geshay, CEO & President, Davidson Hospitality Group, interviewed by Lan Elliott Thom shares how mentors and his innate curiosity were instrumental in his rise from bellman to CEO of Davidson, and how learning to delegate and trust his team benefits everyone.  He discusses how many decisions involve risk, the dangers of waiting until you gather 100% of the data, and the need to be supportive when your team takes calculated risks that don’t work out.  Thom also explains how to establish a mentoring relationship, and why mentoring others can be a gift.

]]> Thom shares how mentors and his innate curiosity were instrumental in his rise from bellman to CEO of Davidson, and how learning to delegate and trust his team benefits everyone.  He discusses how many decisions involve risk, the dangers of waiting until you gather 100% of the data, and the need to be supportive when your team takes calculated risks that don’t work out.  Thom also explains how to establish a mentoring relationship, and why mentoring others can be a gift.

]]> David Kong Buzzsprout-13973162 Tue, 14 Nov 2023 17:00:00 -0500 1918 full false Matt Campbell, COO, My Place Hotels Interviewed by Rachel Humphrey Matt Campbell, COO, My Place Hotels Interviewed by Rachel Humphrey Matt discusses his journey from general counsel to COO and the ways he continually develops the new skills he needs to transition roles. He shares why he's passionate about board and non-profit service and the leadership lessons he's learned from youth sports. Matt talks about what he looks for in hiring talented team members and how empathy has evolved as a critical leadership trait over the last few years.

]]> Matt discusses his journey from general counsel to COO and the ways he continually develops the new skills he needs to transition roles. He shares why he's passionate about board and non-profit service and the leadership lessons he's learned from youth sports. Matt talks about what he looks for in hiring talented team members and how empathy has evolved as a critical leadership trait over the last few years.

]]> David Kong Buzzsprout-13949232 Fri, 10 Nov 2023 16:00:00 -0500 1752 full false Sean Mahoney, Former EVP & Chief Financial Officer, RLJ Lodging Trust, interviewed by Lan Elliott Sean Mahoney, Former EVP & Chief Financial Officer, RLJ Lodging Trust, interviewed by Lan Elliott Sean discusses how his curiosity helped him to rise quickly.  He explains the importance of including others along the way to build support for initiatives – and why hallway discussions are critical.  Sean shares valuable advice on public speaking he learned from friends trained in broadcasting, and he explains why imposter syndrome gets more acute as one rises to the C-Suite.  He also details the “art and nuance” of advocating for oneself.

]]> Sean discusses how his curiosity helped him to rise quickly.  He explains the importance of including others along the way to build support for initiatives – and why hallway discussions are critical.  Sean shares valuable advice on public speaking he learned from friends trained in broadcasting, and he explains why imposter syndrome gets more acute as one rises to the C-Suite.  He also details the “art and nuance” of advocating for oneself.

]]> David Kong Buzzsprout-13943391 Thu, 09 Nov 2023 17:00:00 -0500 1855 full false Jenn Clark Fugolo, Vice President, Industry & Stakeholder Engagement, AHLA Foundation Interviewed by Rachel Humphrey Jenn Clark Fugolo, Vice President, Industry & Stakeholder Engagement, AHLA Foundation Interviewed by Rachel Humphrey Jenn shares how her personal mantra of "love yourself, mix it up, and keep it moving" guides her journey through life. She also discusses the many ways that her support system is an integral, impactful part of her life and leadership. Jenn talks about why it is important for her to have a voice for others and also to make sure we advocate for ourselves and her drive and strategies for continuous learning.

]]> Jenn shares how her personal mantra of "love yourself, mix it up, and keep it moving" guides her journey through life. She also discusses the many ways that her support system is an integral, impactful part of her life and leadership. Jenn talks about why it is important for her to have a voice for others and also to make sure we advocate for ourselves and her drive and strategies for continuous learning.

]]> David Kong Buzzsprout-13928447 Tue, 07 Nov 2023 14:00:00 -0500 1768 full false Ama Romaine, General Counsel, Progress Residential, Interviewed by Rachel Humphrey Ama Romaine, General Counsel, Progress Residential, Interviewed by Rachel Humphrey Ama shares why she thrives in 1:1 conversations but why public speaking makes her heart race. She discusses how the people around her have impacted her career trajectory and why now it is her turn to do the same for others. Ama talks about why we need to show ourselves as much grace as we show others and how she integrates her work life with the rest of her life.

]]> Ama shares why she thrives in 1:1 conversations but why public speaking makes her heart race. She discusses how the people around her have impacted her career trajectory and why now it is her turn to do the same for others. Ama talks about why we need to show ourselves as much grace as we show others and how she integrates her work life with the rest of her life.

]]> David Kong Buzzsprout-13921582 Mon, 06 Nov 2023 17:00:00 -0500 1898 full false Janis Cannon, Hospitality Industry Senior Executive, Interviewed by Rachel Humphrey Janis Cannon, Hospitality Industry Senior Executive, Interviewed by Rachel Humphrey Janis discusses how viewing each day as currency helps her find work-life harmony and why women need to advocate for themselves in addition to having allies and champions. She shares how she combines educational resources with outreach to her network to continually develop new skills. Janis also talks about how communication helps her overcome challenges and her approach to public speaking.

]]> Janis discusses how viewing each day as currency helps her find work-life harmony and why women need to advocate for themselves in addition to having allies and champions. She shares how she combines educational resources with outreach to her network to continually develop new skills. Janis also talks about how communication helps her overcome challenges and her approach to public speaking.

]]> David Kong Buzzsprout-13921433 Mon, 06 Nov 2023 17:00:00 -0500 1920 full false Lani Kane-Hanan, CEO, ONE (Open Network Exchange), interviewed by Lan Elliott Lani Kane-Hanan, CEO, ONE (Open Network Exchange), interviewed by Lan Elliott Lani discusses her 20+ year career with Marriott’s timeshare group and her new role as CEO of a technology company.  She shares how she advocates for herself, how she selectively chooses new roles and takes on calculated risks, and how being a mentor can get you a mentor.  She also discusses the tendency of some women to use language that diminishes their words, in order to avoid being perceived as aggressive.

]]> Lani discusses her 20+ year career with Marriott’s timeshare group and her new role as CEO of a technology company.  She shares how she advocates for herself, how she selectively chooses new roles and takes on calculated risks, and how being a mentor can get you a mentor.  She also discusses the tendency of some women to use language that diminishes their words, in order to avoid being perceived as aggressive.

]]> David Kong Buzzsprout-13847471 Wed, 25 Oct 2023 18:00:00 -0400 2018 full false Lauri Reishus, President & CEO at Airlines Reporting Corporation(ARC) interviewed by Dorothy Dowling Lauri Reishus, President & CEO at Airlines Reporting Corporation(ARC) interviewed by Dorothy Dowling In her insightful interview, Lauri Reishus offers valuable guidance for individuals seeking to shape their career journey. She emphasizes the concept of natural leadership, which involves actively seeking opportunities to understand the business's current objectives and future aspirations.

]]> In her insightful interview, Lauri Reishus offers valuable guidance for individuals seeking to shape their career journey. She emphasizes the concept of natural leadership, which involves actively seeking opportunities to understand the business's current objectives and future aspirations.

]]> David Kong Buzzsprout-13828808 Mon, 23 Oct 2023 10:00:00 -0400 2328 full false Artur Gerber, Managing Director, TUI Blue, interviewed by David Kong Artur Gerber, Managing Director, TUI Blue, interviewed by David Kong Artur shares the remarkable growth of TUI Blue Hotels & Resorts and factors contributing to his successful career. We discuss his approach to challenges and lessons from failures. He offers advice on networking and how he chooses leaders in a rapidly changing landscape. Artur also provides his advice on self-empowerment.

]]> Artur shares the remarkable growth of TUI Blue Hotels & Resorts and factors contributing to his successful career. We discuss his approach to challenges and lessons from failures. He offers advice on networking and how he chooses leaders in a rapidly changing landscape. Artur also provides his advice on self-empowerment.

]]> David Kong Buzzsprout-13797461 Tue, 17 Oct 2023 16:00:00 -0400 1630 full false Agnelo Fernandes, CEO, Cote Family Companies interviewed by Dorothy Dowling Agnelo Fernandes, CEO, Cote Family Companies interviewed by Dorothy Dowling Agnelo has had a very diverse leadership experiences across many different types of hospitality companies and managing, differentiating and building very successful hotels and resorts.  Agnelo’s superpower is driven through his leadership skills of listening to others and driving his own personal relevance in bringing value to every business he leads.

]]> Agnelo has had a very diverse leadership experiences across many different types of hospitality companies and managing, differentiating and building very successful hotels and resorts.  Agnelo’s superpower is driven through his leadership skills of listening to others and driving his own personal relevance in bringing value to every business he leads.

]]> David Kong Buzzsprout-13649289 Mon, 02 Oct 2023 10:00:00 -0400 1781 full false Stacy Shoemaker Rauen, Former SVP Design Group, Emerald & Former Editor in Chief, Hospitality Design Stacy Shoemaker Rauen, Former SVP Design Group, Emerald & Former Editor in Chief, Hospitality Design Stacy shares why saying yes is important but saying no can be equally important. She talks about the importance of her support system and how she overcomes obstacles. Stacy discusses her approach to public speaking and why attending conferences is a must for everyone.

]]> Stacy shares why saying yes is important but saying no can be equally important. She talks about the importance of her support system and how she overcomes obstacles. Stacy discusses her approach to public speaking and why attending conferences is a must for everyone.

]]> David Kong Buzzsprout-13688914 Fri, 29 Sep 2023 22:00:00 -0400 1483 full false Mercedes Blanco, Vice President, Enterprise Growth, Lighthouse, Interviewed by Rachel Humphrey Mercedes Blanco, Vice President, Enterprise Growth, Lighthouse, Interviewed by Rachel Humphrey Mercedes shares how she became her own best hero and advocate and how she overcomes self doubts. She talks about her experiences with public speaking and how impactful her volunteerism has been on her growth. Mercedes also shares the challenges and rewards her living and working across many cultures have provided.

]]> Mercedes shares how she became her own best hero and advocate and how she overcomes self doubts. She talks about her experiences with public speaking and how impactful her volunteerism has been on her growth. Mercedes also shares the challenges and rewards her living and working across many cultures have provided.

]]> David Kong Buzzsprout-13687625 Fri, 29 Sep 2023 16:00:00 -0400 1855 full false Dave Hilfman, Board Member and Board Advisor interviewed by Dorothy Dowling Dave Hilfman, Board Member and Board Advisor interviewed by Dorothy Dowling Dave Hilfman, a distinguished leader in the travel industry, attributes his impressive career achievements to the invaluable guidance of numerous mentors who laid the groundwork for his sales leadership skills through a disciplined approach to sales. Additionally, Dave places great emphasis on the art of attentive listening, recognizing its importance in nurturing strong relationships that drive business success.

]]> Dave Hilfman, a distinguished leader in the travel industry, attributes his impressive career achievements to the invaluable guidance of numerous mentors who laid the groundwork for his sales leadership skills through a disciplined approach to sales. Additionally, Dave places great emphasis on the art of attentive listening, recognizing its importance in nurturing strong relationships that drive business success.

]]> David Kong Buzzsprout-13649255 Wed, 27 Sep 2023 10:00:00 -0400 2121 full false Dr. Richie Karaburun, NYU, Associate Professor & Director, Tisch Center, Hospitality HI HUB Incubator Program Interviewed by Dorothy Dowling Dr. Richie Karaburun, NYU, Associate Professor & Director, Tisch Center, Hospitality HI HUB Incubator Program Interviewed by Dorothy Dowling From his rapid rise through the ranks of intermediary companies to his current role as NYU Associate Professor & Director, NYU Tisch Center of Hospitality HIU HUB Incubator Program Richie Karaburun has always remained curious, open to learning from others and a strong believer in “things happen for a good reason”. 

 

]]> From his rapid rise through the ranks of intermediary companies to his current role as NYU Associate Professor & Director, NYU Tisch Center of Hospitality HIU HUB Incubator Program Richie Karaburun has always remained curious, open to learning from others and a strong believer in “things happen for a good reason”. 

 

]]> David Kong Buzzsprout-13635527 Mon, 25 Sep 2023 10:00:00 -0400 2238 full false Sarah Dinger, EVP Franchise Operations, My Place Hotels Interviewed by Rachel Humphrey Sarah Dinger, EVP Franchise Operations, My Place Hotels Interviewed by Rachel Humphrey Sarah shares the profound impact mentors have had on her journey and how that led to her becoming employee #1 of a new hotel brand, emphasizing that taking risks is the path to great rewards. She discusses why you should say yes to public speaking even if it makes you uncomfortable. Sarah talks about strategies for overcoming self doubt and being intentional about finding work life harmony.

]]> Sarah shares the profound impact mentors have had on her journey and how that led to her becoming employee #1 of a new hotel brand, emphasizing that taking risks is the path to great rewards. She discusses why you should say yes to public speaking even if it makes you uncomfortable. Sarah talks about strategies for overcoming self doubt and being intentional about finding work life harmony.

]]> David Kong Buzzsprout-13593036 Thu, 14 Sep 2023 15:00:00 -0400 1780 full false Ho Kwon Ping, Founder and Executive Chairman, Banyan Tree Holdings, Interviewed by David Kong Ho Kwon Ping, Founder and Executive Chairman, Banyan Tree Holdings, Interviewed by David Kong Mr. Ho Kwon Ping (KP) shares his fascinating career journey starting as a journalist and eventually transitioning to the hotel industry. We discuss the inspiration behind his innovative concepts from the pool villa three decades ago to the recently launched Banyan Tree Escape that is devoid of walls and windows. He shares how he fosters a culture of innovation and continuous improvement. KP serves on the Board of Standard Chartered Bank, Diageo and Singapore Airlines as well as the Chairman of several other organizations. We discuss how he navigates complex dynamics and coalesces diverse opinions. He also offers thoughts on overcoming setbacks, effective communications, and self-empowerment.

]]> Mr. Ho Kwon Ping (KP) shares his fascinating career journey starting as a journalist and eventually transitioning to the hotel industry. We discuss the inspiration behind his innovative concepts from the pool villa three decades ago to the recently launched Banyan Tree Escape that is devoid of walls and windows. He shares how he fosters a culture of innovation and continuous improvement. KP serves on the Board of Standard Chartered Bank, Diageo and Singapore Airlines as well as the Chairman of several other organizations. We discuss how he navigates complex dynamics and coalesces diverse opinions. He also offers thoughts on overcoming setbacks, effective communications, and self-empowerment.

]]> David Kong Buzzsprout-13587846 Wed, 13 Sep 2023 20:00:00 -0400 2052 full false Mary Li, Founder and CEO, Atlas, interviewed by David Kong Mary Li, Founder and CEO, Atlas, interviewed by David Kong Mary Li is a visionary entrepreneur and icon in the airline industry. In this interview, she shares her career journey and important lessons in entrepreneurship. She offers advice on leadership, taking risks, and overcoming setbacks. We discuss shifting the mindset from competition to collaboration and how she overcomes the "Imposter Syndrome." Mary also shares tips on self-care and the need to be honest in accepting ourselves.

]]> Mary Li is a visionary entrepreneur and icon in the airline industry. In this interview, she shares her career journey and important lessons in entrepreneurship. She offers advice on leadership, taking risks, and overcoming setbacks. We discuss shifting the mindset from competition to collaboration and how she overcomes the "Imposter Syndrome." Mary also shares tips on self-care and the need to be honest in accepting ourselves.

]]> David Kong Buzzsprout-13584360 Wed, 13 Sep 2023 10:00:00 -0400 2597 full false Janine Williams, Chief Marketing Officer, Quantipath, interviewed by Rachel Humphrey Janine Williams, Chief Marketing Officer, Quantipath, interviewed by Rachel Humphrey Janine shares her journey from English major to first time CEO. She discusses developing new skills and how she effectively uses LinkedIn. Janine talks about how the strength of the human spirit and overcoming life's toughest challenges motivate her every day. And you must hear the inspiring story of how Janine and her team serve the community.

]]> Janine shares her journey from English major to first time CEO. She discusses developing new skills and how she effectively uses LinkedIn. Janine talks about how the strength of the human spirit and overcoming life's toughest challenges motivate her every day. And you must hear the inspiring story of how Janine and her team serve the community.

]]> David Kong Buzzsprout-13572499 Mon, 11 Sep 2023 17:00:00 -0400 1831 full false Katherine Lugar, Executive Vice President, Corporate Affairs, Hilton, Interviewed by David Kong Katherine Lugar, Executive Vice President, Corporate Affairs, Hilton, Interviewed by David Kong Katherine shares highlights and lessons from her impressive career journey and comments on her approach to challenges. We discuss tips on networking, taking risks and achieving work life harmony. She offers thoughts on finding mentors and advocates, and overcoming the "Imposter Syndrome". You wouldn't want to miss the advice Hilton CEO Chris Nassetta shared with her when she was CEO at AHLA. 

]]> Katherine shares highlights and lessons from her impressive career journey and comments on her approach to challenges. We discuss tips on networking, taking risks and achieving work life harmony. She offers thoughts on finding mentors and advocates, and overcoming the "Imposter Syndrome". You wouldn't want to miss the advice Hilton CEO Chris Nassetta shared with her when she was CEO at AHLA. 

]]> David Kong Buzzsprout-13559892 Sat, 09 Sep 2023 12:00:00 -0400 1995 full false Ted Teng, Former President & CEO, The Leading Hotels of the World, interviewed by Lan Elliott Ted Teng, Former President & CEO, The Leading Hotels of the World, interviewed by Lan Elliott Ted shares why leaving bosses who didn’t support him advanced his career, and he discusses ontology, a program of self-discovery, which helps him to better understand others and reduce drama in the workplace.  He also describes how to develop mentors and the importance of considering the quality of mentorship one is receiving.  Ted talks about why he considers imposter syndrome a positive attribute, and the reason public speaking is critical for any executive.

]]> Ted shares why leaving bosses who didn’t support him advanced his career, and he discusses ontology, a program of self-discovery, which helps him to better understand others and reduce drama in the workplace.  He also describes how to develop mentors and the importance of considering the quality of mentorship one is receiving.  Ted talks about why he considers imposter syndrome a positive attribute, and the reason public speaking is critical for any executive.

]]> David Kong Buzzsprout-13551879 Thu, 07 Sep 2023 18:00:00 -0400 1911 full false Dr. Erinn Tucker-Oluwole, Dept. Chair, Hospitality & Tourism Management, University of Maryland Dr. Erinn Tucker-Oluwole, Dept. Chair, Hospitality & Tourism Management, University of Maryland Erinn shares how involvement in an association taught her about true leadership and the importance of increasing listening skills and developing patience.  She also explains why learning her bosses’ priorities and preferred ways of working, early on in a job, helps advance her career – and that it’s more important to be effective than to be right.  Erinn explains how creating her own platform gave her the ability to be seen and perceived differently – and confidently advocate for herself.

]]> Erinn shares how involvement in an association taught her about true leadership and the importance of increasing listening skills and developing patience.  She also explains why learning her bosses’ priorities and preferred ways of working, early on in a job, helps advance her career – and that it’s more important to be effective than to be right.  Erinn explains how creating her own platform gave her the ability to be seen and perceived differently – and confidently advocate for herself.

]]> David Kong Buzzsprout-13500501 Wed, 30 Aug 2023 16:00:00 -0400 1845 full false Nina Kleaveland, Co-Founder & CEO, Lanyard and Founder, Female Founders in Hospitality Nina Kleaveland, Co-Founder & CEO, Lanyard and Founder, Female Founders in Hospitality Nina explains why women leaders shouldn’t be defined by the traits that define male leaders, and how she motivates herself to attend networking events.  She shares the goals she set early on to improve her public speaking skills as well as the beauty of networks for collecting different perspectives and helping you make decisions.  She describes how she overcomes negative thoughts, and the value of advocating for oneself and being humble enough to ask for help, which provides opportunities to learn.

]]> Nina explains why women leaders shouldn’t be defined by the traits that define male leaders, and how she motivates herself to attend networking events.  She shares the goals she set early on to improve her public speaking skills as well as the beauty of networks for collecting different perspectives and helping you make decisions.  She describes how she overcomes negative thoughts, and the value of advocating for oneself and being humble enough to ask for help, which provides opportunities to learn.

]]> David Kong Buzzsprout-13494157 Tue, 29 Aug 2023 17:00:00 -0400 1760 full false Harry Javer, Founder & President, The Lodging Conference Interviewed by Rachel Humphrey Harry Javer, Founder & President, The Lodging Conference Interviewed by Rachel Humphrey Harry shares how concert and event production experience led to founding The Lodging Conference. He discusses evaluating risk and how overcoming each challenge prepares him for the next challenge. Harry talks about public speaking, skill development, and continuous learning and the importance of each for career growth. And Harry shares why he'd tell his younger self to "chill out."

]]> Harry shares how concert and event production experience led to founding The Lodging Conference. He discusses evaluating risk and how overcoming each challenge prepares him for the next challenge. Harry talks about public speaking, skill development, and continuous learning and the importance of each for career growth. And Harry shares why he'd tell his younger self to "chill out."

]]> David Kong Buzzsprout-13417568 Wed, 16 Aug 2023 14:00:00 -0400 1659 full false Noreen Henry, Chief Revenue Officer, Aven Hospitality, Interviewed by Rachel Humphrey Noreen Henry, Chief Revenue Officer, Aven Hospitality, Interviewed by Rachel Humphrey Noreen shares how she intentionally created her path to leadership through continuous learning, taking risks, and developing trusted relationships. She talks about advocating for yourself and overcoming self-doubt. She discusses how her involvement in non-profits further develops her leadership and how marathon training shares many common traits she uses as a business leader.

]]> Noreen shares how she intentionally created her path to leadership through continuous learning, taking risks, and developing trusted relationships. She talks about advocating for yourself and overcoming self-doubt. She discusses how her involvement in non-profits further develops her leadership and how marathon training shares many common traits she uses as a business leader.

]]> David Kong Buzzsprout-13389952 Fri, 11 Aug 2023 13:00:00 -0400 1756 full false Robert Sullivan, President & Chief Commercial Officer, NorthStar Travel Group, interviewed by Dorothy Dowling Robert Sullivan, President & Chief Commercial Officer, NorthStar Travel Group, interviewed by Dorothy Dowling Robert's early career was influenced by several mergers and acquisitions that had him quickly gain experience in the travel industry. He was fortunate to encounter many champions and mentors who crossed his path and helped him advance. He outlines the value that the M&A environment provided to him in understanding value creation through strategic fit and having a
 strong implementation plan but to also be agile in evolving your plan to be responsive to the market. Bob is a believer in the value of diverse talent and the richness of entertaining different viewpoints, as they result in better outcomes. The value of listening to others and challenging yourself to be open to new experiences and viewpoints has been a key to his success.

]]> Robert's early career was influenced by several mergers and acquisitions that had him quickly gain experience in the travel industry. He was fortunate to encounter many champions and mentors who crossed his path and helped him advance. He outlines the value that the M&A environment provided to him in understanding value creation through strategic fit and having a
 strong implementation plan but to also be agile in evolving your plan to be responsive to the market. Bob is a believer in the value of diverse talent and the richness of entertaining different viewpoints, as they result in better outcomes. The value of listening to others and challenging yourself to be open to new experiences and viewpoints has been a key to his success.

]]> David Kong Buzzsprout-13365288 Mon, 07 Aug 2023 16:00:00 -0400 2230 full false Lou Zameryka, Global Head - Hotel Enterprise and Connectivity Partnerships, Airbnb, interviewed by Dorothy Dowling Lou Zameryka, Global Head - Hotel Enterprise and Connectivity Partnerships, Airbnb, interviewed by Dorothy Dowling Influenced at an early age by his experience at the family annual vacation spot in the Poconos, Lou knew he wanted to be part of the travel and hospitality industry. Taking a different path than his peers, he chose to enroll in a hospitality school at the local community college and worked at the local Holiday Inn. His early experience set him up to be on the ground floor of the development and growth of Booking.com in North America. Always willing to take on a challenge and embrace the chaos that comes with building something from nothing, he was able to successfully grow in his role and become a very influential business leader. He learned the importance of carefully listening and ensuring he fully understood the intended messages he and others were communicating to truly bridge understanding.

]]> Influenced at an early age by his experience at the family annual vacation spot in the Poconos, Lou knew he wanted to be part of the travel and hospitality industry. Taking a different path than his peers, he chose to enroll in a hospitality school at the local community college and worked at the local Holiday Inn. His early experience set him up to be on the ground floor of the development and growth of Booking.com in North America. Always willing to take on a challenge and embrace the chaos that comes with building something from nothing, he was able to successfully grow in his role and become a very influential business leader. He learned the importance of carefully listening and ensuring he fully understood the intended messages he and others were communicating to truly bridge understanding.

]]> David Kong Buzzsprout-13365279 Mon, 07 Aug 2023 16:00:00 -0400 2485 full false Tim Hentschel, Co-Founder & CEO, HotelPlanner, interviewed by Dorothy Dowling Tim Hentschel, Co-Founder & CEO, HotelPlanner, interviewed by Dorothy Dowling Tim always wanted to be an entrepreneur and worked his way into the hotel and restaurant business starting as a dishwasher and doing every job in a hotel starting at the age of fourteen. He found his way to Cornell Hotel School and minored in computer science. After graduation, he wanted to focus on the travel tech part of the hotel business and formed a partnership with John Prince, and together they bootstrapped Hotelplanner into a powerful hotel tech solution for group business. Known for supporting customers through listening and learning, Tim’s personal mantra is “be an expert and act like one.” The technology business is continually evolving and that requires innovation to remain relevant while maintaining a humble mindset.

]]> Tim always wanted to be an entrepreneur and worked his way into the hotel and restaurant business starting as a dishwasher and doing every job in a hotel starting at the age of fourteen. He found his way to Cornell Hotel School and minored in computer science. After graduation, he wanted to focus on the travel tech part of the hotel business and formed a partnership with John Prince, and together they bootstrapped Hotelplanner into a powerful hotel tech solution for group business. Known for supporting customers through listening and learning, Tim’s personal mantra is “be an expert and act like one.” The technology business is continually evolving and that requires innovation to remain relevant while maintaining a humble mindset.

]]> David Kong Buzzsprout-13365274 Mon, 07 Aug 2023 16:00:00 -0400 1916 full false Jyoti Sarolia, President & CEO, Ellis Hospitality Group, Interviewed by Rachel Humphrey Jyoti Sarolia, President & CEO, Ellis Hospitality Group, Interviewed by Rachel Humphrey Jyoti shares the skills she's developed and the relationships she's built through her service on industry boards and associations. She discusses the important roles her mentors have played in her career and how she develops relationships that serve both her personal and professional lives. Jyoti discusses work life management and self-care and how to counteract imposter syndrome.

]]> Jyoti shares the skills she's developed and the relationships she's built through her service on industry boards and associations. She discusses the important roles her mentors have played in her career and how she develops relationships that serve both her personal and professional lives. Jyoti discusses work life management and self-care and how to counteract imposter syndrome.

]]> David Kong Buzzsprout-13347342 Thu, 03 Aug 2023 23:00:00 -0400 1822 full false Steven Shapiro, Director, Hospitality & Tourism Law Program, American University, interviewed by Rachel Humphrey Steven Shapiro, Director, Hospitality & Tourism Law Program, American University, interviewed by Rachel Humphrey Steven shares how his curiosity and connection with people help him develop relationships and how many of those relationships then end up serving as mentors and champions to others. He shares how his involvement in associations helps him continuously grow and develop new skills. Steven offers insights on public speaking, a skill he did not develop until more recently in his career, and which he now finds very fulfilling.

]]> Steven shares how his curiosity and connection with people help him develop relationships and how many of those relationships then end up serving as mentors and champions to others. He shares how his involvement in associations helps him continuously grow and develop new skills. Steven offers insights on public speaking, a skill he did not develop until more recently in his career, and which he now finds very fulfilling.

]]> David Kong Buzzsprout-13347337 Thu, 03 Aug 2023 23:00:00 -0400 1768 full false Matt Hostetler, Chief Development Officer, Red Roof Interviewed by Rachel Humphrey Matt Hostetler, Chief Development Officer, Red Roof Interviewed by Rachel Humphrey Matt discusses the leadership lessons he learned through youth sports and fraternity involvement as a precursor to his executive roles.  He shares the role mentors and champions have played on his path and his strategy for building genuine relationships. Matt also talks about public speaking as an important element in your leadership toolbox.

]]> Matt discusses the leadership lessons he learned through youth sports and fraternity involvement as a precursor to his executive roles.  He shares the role mentors and champions have played on his path and his strategy for building genuine relationships. Matt also talks about public speaking as an important element in your leadership toolbox.

]]> David Kong Buzzsprout-13289781 Tue, 25 Jul 2023 20:00:00 -0400 1921 full false Michelle Woodley, President, Preferred Travel interviewed by Dorothy Dowling Michelle Woodley, President, Preferred Travel interviewed by Dorothy Dowling Michelle Woodley’s career journey to President of Preferred Travel, has been guided by her passion for hospitality and believing in being true to herself and her beliefs.  Her experience as a trainer who travelled the world in her early career help cement her belief in being inclusive and being aware of the unique requirements of what motivates individuals and the impact each unique culture has on individuals and how business is conducted.

]]> Michelle Woodley’s career journey to President of Preferred Travel, has been guided by her passion for hospitality and believing in being true to herself and her beliefs.  Her experience as a trainer who travelled the world in her early career help cement her belief in being inclusive and being aware of the unique requirements of what motivates individuals and the impact each unique culture has on individuals and how business is conducted.

]]> David Kong Buzzsprout-13289703 Tue, 25 Jul 2023 19:00:00 -0400 2278 full false Patricia Huska, Chief People Officer, AMEX GBT, interviewed by Dorothy Dowling Patricia Huska, Chief People Officer, AMEX GBT, interviewed by Dorothy Dowling Patricia believes it is important that you know yourself, your values, and beliefs so that you can always be your authentic self.  . A career driven by a meaningful mission, purpose and values has a strong foundation.  To advance in any career path you must always be open to honest advice and take an interest in the people around you and be mindful of the impact of cultural differences.

]]> Patricia believes it is important that you know yourself, your values, and beliefs so that you can always be your authentic self.  . A career driven by a meaningful mission, purpose and values has a strong foundation.  To advance in any career path you must always be open to honest advice and take an interest in the people around you and be mindful of the impact of cultural differences.

]]> David Kong Buzzsprout-13257053 Thu, 20 Jul 2023 07:00:00 -0400 1688 full false Carla Murray, Former President, U.S. Western Region, Full Service MxM, Marriott Int'l, interviewed by Lan Elliott Carla Murray, Former President, U.S. Western Region, Full Service MxM, Marriott Int'l, interviewed by Lan Elliott Carla shares the turning point in her career, and how her champions have encouraged her to take calculated risks.  She explains what she learned in the course of two company mergers, how she prepares for speaking roles - and what it takes to truly improve one’s public speaking skills.  Carla discusses how her personal board of directors helped her see the career path she should be taking, and she describes what she looks for her in her leaders and in the people she champions.

]]> Carla shares the turning point in her career, and how her champions have encouraged her to take calculated risks.  She explains what she learned in the course of two company mergers, how she prepares for speaking roles - and what it takes to truly improve one’s public speaking skills.  Carla discusses how her personal board of directors helped her see the career path she should be taking, and she describes what she looks for her in her leaders and in the people she champions.

]]> David Kong Buzzsprout-13233800 Sun, 16 Jul 2023 18:00:00 -0400 1860 full false DeShaun Wise Porter, Vice President, Strategic Pathways and Recognition, Hilton interviewed DeShaun Wise Porter, Vice President, Strategic Pathways and Recognition, Hilton interviewed DeShaun shares the story behind a role that inspired her to taken on every challenge that provides an opportunity to grow and hone a new skill.  She also shares how she builds high-performing teams and offers tips for managing diverse teams.  DeShaun delves into two inspiring initiatives that Hilton recently implemented and describes how she and her father published The Book of Daddyisms, which is filled with inspiring career and life advice from DeShaun’s father.

]]> DeShaun shares the story behind a role that inspired her to taken on every challenge that provides an opportunity to grow and hone a new skill.  She also shares how she builds high-performing teams and offers tips for managing diverse teams.  DeShaun delves into two inspiring initiatives that Hilton recently implemented and describes how she and her father published The Book of Daddyisms, which is filled with inspiring career and life advice from DeShaun’s father.

]]> David Kong Buzzsprout-13233792 Sun, 16 Jul 2023 18:00:00 -0400 1908 full false Dan Lesser, Co-Founder, President & CEO, LW Hospitality Advisors interviewed by Lan Elliott Dan Lesser, Co-Founder, President & CEO, LW Hospitality Advisors interviewed by Lan Elliott Dan shares the importance of taking risks, advocating for oneself, and learning to recover from failure.  Plus, he explains why people should send thank you notes.  Dan also discusses how being visual has helped him become a good critical thinker and an accomplished public speaker, his advice to his younger self, and why legacy drives how he thinks about his personal brand.

]]> Dan shares the importance of taking risks, advocating for oneself, and learning to recover from failure.  Plus, he explains why people should send thank you notes.  Dan also discusses how being visual has helped him become a good critical thinker and an accomplished public speaker, his advice to his younger self, and why legacy drives how he thinks about his personal brand.

]]> David Kong Buzzsprout-13134190 Thu, 29 Jun 2023 14:00:00 -0400 1865 full false Ernest Lee, Chief Commercial Officer, EOS Hospitality, interviewed by Lan Elliott Ernest Lee, Chief Commercial Officer, EOS Hospitality, interviewed by Lan Elliott Ernest discusses how Asians’ upbringing may teach them values that make it harder to break through the Bamboo Ceiling and attain senior leadership roles, why growth is messy, and the most common trait amongst senior executives.  Ernest also shares how his parents instilled in him a high level of curiosity and inquisitiveness that have helped him develop a mental model for tackling new challenges and enabled him to move from Chief Growth Officer to Chief Commercial Officer.

]]> Ernest discusses how Asians’ upbringing may teach them values that make it harder to break through the Bamboo Ceiling and attain senior leadership roles, why growth is messy, and the most common trait amongst senior executives.  Ernest also shares how his parents instilled in him a high level of curiosity and inquisitiveness that have helped him develop a mental model for tackling new challenges and enabled him to move from Chief Growth Officer to Chief Commercial Officer.

]]> David Kong Buzzsprout-13134174 Thu, 29 Jun 2023 14:00:00 -0400 2018 full false Paula Twidale, Former Senior Vice President of Travel, AAA, interviewed by Dorothy Dowling Paula Twidale, Former Senior Vice President of Travel, AAA, interviewed by Dorothy Dowling Paula is a strong believer in the value of research, preparation and understanding your partners needs when it comes to entering negotiations. The key to a successful negotiation is finding areas of common interest and agreeing on areas that establish a basis for a long-term partnership.  She believes strongly that business relationships have a lifetime value, and it is important to protect and nurture those relationships.

]]> Paula is a strong believer in the value of research, preparation and understanding your partners needs when it comes to entering negotiations. The key to a successful negotiation is finding areas of common interest and agreeing on areas that establish a basis for a long-term partnership.  She believes strongly that business relationships have a lifetime value, and it is important to protect and nurture those relationships.

]]> David Kong Buzzsprout-13134147 Thu, 29 Jun 2023 14:00:00 -0400 1863 full false Alexandra Jaritz, SVP, Global Category Head, All Suites & Focused Service Brands, Hilton, Interviewed by Rachel Humphrey Alexandra Jaritz, SVP, Global Category Head, All Suites & Focused Service Brands, Hilton, Interviewed by Rachel Humphrey Alex shares how living internationally shaped her leadership, the importance of advocating for ourselves, and how she developed new skills for success in her latest role. She discusses being humble and authentic and why it is important we commit to our wellness and life balance. Alex discusses strategies for effective public speaking and having a support system with diverse perspectives.

]]> Alex shares how living internationally shaped her leadership, the importance of advocating for ourselves, and how she developed new skills for success in her latest role. She discusses being humble and authentic and why it is important we commit to our wellness and life balance. Alex discusses strategies for effective public speaking and having a support system with diverse perspectives.

]]> David Kong Buzzsprout-13076958 Tue, 20 Jun 2023 16:00:00 -0400 1638 full false Frank Nardozza, Chairman & CEO, REH Capital Partners interviewed by Lan Elliott Frank Nardozza, Chairman & CEO, REH Capital Partners interviewed by Lan Elliott A distinguished advisor to senior lodging leaders for many years, Frank describes how he utilizes his intellectual curiosity to deepen his knowledge on many subjects and leverages that to develop and nurture his extensive network.  He discusses how he prepared himself financially and mentally to take a major risk when starting his own firm, and he explains how to advocate for oneself.  He also shares why it’s important to set your life priorities and to follow through.

]]> A distinguished advisor to senior lodging leaders for many years, Frank describes how he utilizes his intellectual curiosity to deepen his knowledge on many subjects and leverages that to develop and nurture his extensive network.  He discusses how he prepared himself financially and mentally to take a major risk when starting his own firm, and he explains how to advocate for oneself.  He also shares why it’s important to set your life priorities and to follow through.

]]> David Kong Buzzsprout-13057947 Sat, 17 Jun 2023 16:00:00 -0400 2162 full false Raini Hamdi, Awarding Winning Journalist, Interviewed by David Kong Raini Hamdi, Awarding Winning Journalist, Interviewed by David Kong Award winning journalist Raini Hamdi shares her career journey and factors that contributed to her success. We discuss networking, risk taking, and how she found strength and resilience to overcome setbacks. She reflects on her interviews with industry leaders and shares her thoughts on important leadership traits, strategic agility and turning crises into opportunities. Raini also offers thoughts on self-empowerment.

]]> Award winning journalist Raini Hamdi shares her career journey and factors that contributed to her success. We discuss networking, risk taking, and how she found strength and resilience to overcome setbacks. She reflects on her interviews with industry leaders and shares her thoughts on important leadership traits, strategic agility and turning crises into opportunities. Raini also offers thoughts on self-empowerment.

]]> David Kong Buzzsprout-13055327 Fri, 16 Jun 2023 20:00:00 -0400 1676 full false Ryan Rivett, Co-Founder, President & CEO, My Place Hotels, Interviewed by Rachel Humphrey Ryan Rivett, Co-Founder, President & CEO, My Place Hotels, Interviewed by Rachel Humphrey Ryan shares how he overcomes negative self talk and how the way he evaluates risk has changed. He discusses how he identifies talent, builds a great team, and then relies upon their collaboration in leading. Ryan talks about his approach to public speaking and why he wishes his 21-year old self knew not to sweat the small stuff.

]]> Ryan shares how he overcomes negative self talk and how the way he evaluates risk has changed. He discusses how he identifies talent, builds a great team, and then relies upon their collaboration in leading. Ryan talks about his approach to public speaking and why he wishes his 21-year old self knew not to sweat the small stuff.

]]> David Kong Buzzsprout-13043122 Wed, 14 Jun 2023 22:00:00 -0400 1748 full false Rajiv Trivedi, Managing Principal, TST Capital, Interviewed by Rachel Humphrey Rajiv Trivedi, Managing Principal, TST Capital, Interviewed by Rachel Humphrey Raj shares his path from delivery person to hotel brand president. He discusses the incredible support systems he relies upon and how being his authentic self helps him build relationships, speak in public, and lead his teams. He talks about how important self care is in leadership, his personal brand, and his advice to his younger self.

]]> Raj shares his path from delivery person to hotel brand president. He discusses the incredible support systems he relies upon and how being his authentic self helps him build relationships, speak in public, and lead his teams. He talks about how important self care is in leadership, his personal brand, and his advice to his younger self.

]]> David Kong Buzzsprout-13043115 Wed, 14 Jun 2023 22:00:00 -0400 1894 full false Nimesh Patel, General Counsel - Americas, IHG, Interviewed by Rachel Humphrey Nimesh Patel, General Counsel - Americas, IHG, Interviewed by Rachel Humphrey Nimesh talks about taking a risk moving from a law firm to in-house and how learning different aspects of the business led to his current role as GC. He discusses developing new skills to lead a team for the first time and how mentors shaped his development. Nimesh talks about work life balance, owning it, and being your authentic self.



]]> Nimesh talks about taking a risk moving from a law firm to in-house and how learning different aspects of the business led to his current role as GC. He discusses developing new skills to lead a team for the first time and how mentors shaped his development. Nimesh talks about work life balance, owning it, and being your authentic self.



]]> David Kong Buzzsprout-12956294 Wed, 31 May 2023 17:00:00 -0400 1847 full false Jay Caiafa, Chief Executive Officer, Authority Brands, interviewed by Lan Elliott Jay Caiafa, Chief Executive Officer, Authority Brands, interviewed by Lan Elliott A decorated combat pilot and officer, attorney, and consultant, Jay offers a unique leadership perspective.  He shares his career journey, including the importance of a great team, and why it’s critical leaders take responsibility for ensuring team members have a sense of belonging.  He describes his approach to risks and how tackling challenges creates value.  He details how he selects his personal board of directors, and the best way to find a sponsor/champion.

]]> A decorated combat pilot and officer, attorney, and consultant, Jay offers a unique leadership perspective.  He shares his career journey, including the importance of a great team, and why it’s critical leaders take responsibility for ensuring team members have a sense of belonging.  He describes his approach to risks and how tackling challenges creates value.  He details how he selects his personal board of directors, and the best way to find a sponsor/champion.

]]> David Kong Buzzsprout-12926895 Fri, 26 May 2023 13:00:00 -0400 2314 full false Noah Silverman, Global Development Officer, US & Canada, Marriott International interviewed by Lan Elliott Noah Silverman, Global Development Officer, US & Canada, Marriott International interviewed by Lan Elliott An attorney by training, Noah shares how advocating for himself led him to several important Development roles at Marriott.  He explains how taking on challenges created visibility and opportunity, while also sharpening his skillsets and abilities, which were ultimately transferable to different roles.  Noah also describes how his intellectual curiosity and competitive drive motivate him through the discomfort of dealing with the risks and challenges he encounters.  He explains how he found his mentors and champions and how developing a couple deeper relationships can have a real influence.

]]> An attorney by training, Noah shares how advocating for himself led him to several important Development roles at Marriott.  He explains how taking on challenges created visibility and opportunity, while also sharpening his skillsets and abilities, which were ultimately transferable to different roles.  Noah also describes how his intellectual curiosity and competitive drive motivate him through the discomfort of dealing with the risks and challenges he encounters.  He explains how he found his mentors and champions and how developing a couple deeper relationships can have a real influence.

]]> David Kong Buzzsprout-12926861 Fri, 26 May 2023 13:00:00 -0400 2195 full false Alexi Khajavi, President, Hospitality, Travel & Wellness, Questex, Interviewed by Rachel Humphrey Alexi Khajavi, President, Hospitality, Travel & Wellness, Questex, Interviewed by Rachel Humphrey Alexi discusses why he thinks the hospitality industry has less diversity at the leadership levels and the importance of conference attendance. He shares his strategies for assessing risks and overcoming obstacles. Alexi talks about work life balance, how saying yes often impacts him positively yet also presents challenges for him, and what he would tell his anthropology-major self today.

]]> Alexi discusses why he thinks the hospitality industry has less diversity at the leadership levels and the importance of conference attendance. He shares his strategies for assessing risks and overcoming obstacles. Alexi talks about work life balance, how saying yes often impacts him positively yet also presents challenges for him, and what he would tell his anthropology-major self today.

]]> David Kong Buzzsprout-12899120 Mon, 22 May 2023 19:00:00 -0400 1915 full false Anthony Capuano, President & CEO, Marriott International, interviewed by David Kong Anthony Capuano, President & CEO, Marriott International, interviewed by David Kong Tony shares his career journey ascending to his current role leading Marriott and his learnings along the way. We discuss the leadership role Marriott has played in ESG and DEI efforts in the industry and how that helps Marriott. He shares mentoring advice he received from Bill Marriott and Arne Sorenson, and also offers lessons in leadership, work life balance and strategic agility. He also shares advice for self empowerment.

]]> Tony shares his career journey ascending to his current role leading Marriott and his learnings along the way. We discuss the leadership role Marriott has played in ESG and DEI efforts in the industry and how that helps Marriott. He shares mentoring advice he received from Bill Marriott and Arne Sorenson, and also offers lessons in leadership, work life balance and strategic agility. He also shares advice for self empowerment.

]]> David Kong Buzzsprout-12897286 Mon, 22 May 2023 14:00:00 -0400 2118 full false API Month Msg API Month Msg Our country's diversity is a strength. Diversity stimulates creativity and ushers in innovation. As we celebrate API Heritage Month, we give thanks to generations of Asian Americans, Native Hawaiians and Pacific Islanders who have greatly contributed to our country and enriched its culture, society and history.

]]> Our country's diversity is a strength. Diversity stimulates creativity and ushers in innovation. As we celebrate API Heritage Month, we give thanks to generations of Asian Americans, Native Hawaiians and Pacific Islanders who have greatly contributed to our country and enriched its culture, society and history.

]]> David Kong Buzzsprout-12894824 Mon, 22 May 2023 09:00:00 -0400 76 full false Anthony Melchiorri, President, Argeo Hospitality, Interviewed by Rachel Humphrey Anthony Melchiorri, President, Argeo Hospitality, Interviewed by Rachel Humphrey Anthony discusses his path from military service to media personality with a passion for hotel turnarounds. He shares how he lives with gratitude and how he overcame paralyzing stagefright to become one of the industry's most recognizable public speakers. Anthony talks about his view on work-life balance and what’s behind his advice that "slow is fast" and "be kind to yourself."

]]> Anthony discusses his path from military service to media personality with a passion for hotel turnarounds. He shares how he lives with gratitude and how he overcame paralyzing stagefright to become one of the industry's most recognizable public speakers. Anthony talks about his view on work-life balance and what’s behind his advice that "slow is fast" and "be kind to yourself."

]]> David Kong Buzzsprout-12889636 Sun, 21 May 2023 13:00:00 -0400 2034 full false Alison Harrigan, Sector Leader, Travel Hospitality & Leisure, Korn Ferry, interviewed by Lan Elliott Alison Harrigan, Sector Leader, Travel Hospitality & Leisure, Korn Ferry, interviewed by Lan Elliott Alison shares the importance of mentoring others, including people from a different demographic – not just because mentors benefit and learn from their mentees, but also because hiring leaders are requesting this.  She also discusses how to cultivate a network – and where the magic is.  Alison talks about recent trends in recruiting, what makes candidates stand out . . . and what makes hiring leaders stand out, plus the one area of personal development candidates are not focusing on enough.

]]> Alison shares the importance of mentoring others, including people from a different demographic – not just because mentors benefit and learn from their mentees, but also because hiring leaders are requesting this.  She also discusses how to cultivate a network – and where the magic is.  Alison talks about recent trends in recruiting, what makes candidates stand out . . . and what makes hiring leaders stand out, plus the one area of personal development candidates are not focusing on enough.

]]> David Kong Buzzsprout-12881580 Fri, 19 May 2023 12:00:00 -0400 1778 full false Suzanne Neufang, CEO, Global Business Travel Association, interviewed by Dorothy Dowling Suzanne Neufang, CEO, Global Business Travel Association, interviewed by Dorothy Dowling Suzanne outlines her journey from part-time public broadcaster to CEO of GBTA with stops in
Hawaii and Connecticut and her progressive experience in several tech companies that helped
her develop skills and approaches that have made her a successful executive in the travel
industry. How being aware of the trends in the industry and the workplace in general gives you
the opportunity to plan for new career opportunities.

She also outlines the importance of having a supportive family and spouse to her career
advancement. She highlights the importance of following your passion, but also of being aware
of your limitations; the experience of Covid has shown there is a need to moderate your
commitments so that you can show up as your whole self to the workplace.

]]> Suzanne outlines her journey from part-time public broadcaster to CEO of GBTA with stops in
Hawaii and Connecticut and her progressive experience in several tech companies that helped
her develop skills and approaches that have made her a successful executive in the travel
industry. How being aware of the trends in the industry and the workplace in general gives you
the opportunity to plan for new career opportunities.

She also outlines the importance of having a supportive family and spouse to her career
advancement. She highlights the importance of following your passion, but also of being aware
of your limitations; the experience of Covid has shown there is a need to moderate your
commitments so that you can show up as your whole self to the workplace.

]]> David Kong Buzzsprout-12877524 Thu, 18 May 2023 18:00:00 -0400 2129 full false Rosanna Maietta, President & CEO, AHLA, Interviewed by Rachel Humphrey Rosanna Maietta, President & CEO, AHLA, Interviewed by Rachel Humphrey Rosanna Maietta shares her path from reporter to hospitality industry executive. She also discusses the work of the AHLA Foundation, which she leads, and its DEI vision, “to build an industry as diverse as the guests we serve.”  Rosanna also shares the lessons she’s learned along the way, including the importance of public speaking skills, advocating for yourself while also finding champions to advocate for you, and how and why you should continue to focus on your personal and professional growth.

]]> Rosanna Maietta shares her path from reporter to hospitality industry executive. She also discusses the work of the AHLA Foundation, which she leads, and its DEI vision, “to build an industry as diverse as the guests we serve.”  Rosanna also shares the lessons she’s learned along the way, including the importance of public speaking skills, advocating for yourself while also finding champions to advocate for you, and how and why you should continue to focus on your personal and professional growth.

]]> David Kong Buzzsprout-12811031 Mon, 08 May 2023 21:00:00 -0400 1875 full false LIU XinXin, President of H World Hotel Group, Ltd. Interviewed by David Kong LIU XinXin, President of H World Hotel Group, Ltd. Interviewed by David Kong H World Group Ltd. Is the 7th largest hotel group in the world with over 8,200 hotels in 17 countries, and is listed on NASDAQ. Miss Liu has been the architect of the group's transformation from a traditional hotel company to also being a leader in hospitality technology. In our interview, Ms. Liu shares her thoughts on formal education, how she broke into a field traditionally dominated by men, and her approach to challenges. She also provides advice on coaching and mentoring, networking and finding passion.

]]> H World Group Ltd. Is the 7th largest hotel group in the world with over 8,200 hotels in 17 countries, and is listed on NASDAQ. Miss Liu has been the architect of the group's transformation from a traditional hotel company to also being a leader in hospitality technology. In our interview, Ms. Liu shares her thoughts on formal education, how she broke into a field traditionally dominated by men, and her approach to challenges. She also provides advice on coaching and mentoring, networking and finding passion.

]]> David Kong Buzzsprout-12810651 Mon, 08 May 2023 20:00:00 -0400 2353 full false Nelson Boyce, Managing Director, Travel, Google Interviewed by Dorothy Dowling Nelson Boyce, Managing Director, Travel, Google Interviewed by Dorothy Dowling Nelson details his distinct career journey from Payne Weber as an investment banker, Viacom and other media companies and how that has led him to his current career in the travel industry. During that career journey he shares the impact mentors had on his career and how a few hours with Quincy Jones had a profound impact on how he viewed his approach to mastering a career.  He relates his own journey and how he has grown to appreciate the value and importance of understanding and valuing the people you work with and the customers you serve; the importance of authenticity and agility in leadership and how critical having and communicating a clear vision and values are to both personal and team success.

]]> Nelson details his distinct career journey from Payne Weber as an investment banker, Viacom and other media companies and how that has led him to his current career in the travel industry. During that career journey he shares the impact mentors had on his career and how a few hours with Quincy Jones had a profound impact on how he viewed his approach to mastering a career.  He relates his own journey and how he has grown to appreciate the value and importance of understanding and valuing the people you work with and the customers you serve; the importance of authenticity and agility in leadership and how critical having and communicating a clear vision and values are to both personal and team success.

]]> David Kong Buzzsprout-12810555 Mon, 08 May 2023 19:00:00 -0400 2194 full false Rob Palleschi, CEO, American Campus Communities, interviewed by David Kong Rob Palleschi, CEO, American Campus Communities, interviewed by David Kong Rob shares his career journey and offers learnings on how he overcame setbacks and challenges. We discuss the current inequity and lack of inclusion and diversity in our industry and how individuals can empower themselves to achieve their aspirations. Rob also offers advice on networking, finding mentors and advocates, and how he developed talent.

]]> Rob shares his career journey and offers learnings on how he overcame setbacks and challenges. We discuss the current inequity and lack of inclusion and diversity in our industry and how individuals can empower themselves to achieve their aspirations. Rob also offers advice on networking, finding mentors and advocates, and how he developed talent.

]]> David Kong Buzzsprout-12752596 Sun, 30 Apr 2023 16:00:00 -0400 1945 full false Nicolas Graff, Associate Dean, Tisch Center for Hospitality, New York University interviewed by David Kong Nicolas Graff, Associate Dean, Tisch Center for Hospitality, New York University interviewed by David Kong Nic offers a solution for the industry's labor crisis. He discusses his approach to challenges and difficulties. In addition, he shares how he adapts as a foreigner to fit in and lessons from working in complex and political situations in his career. He  ends with some advice for aspiring individuals.

]]> Nic offers a solution for the industry's labor crisis. He discusses his approach to challenges and difficulties. In addition, he shares how he adapts as a foreigner to fit in and lessons from working in complex and political situations in his career. He  ends with some advice for aspiring individuals.

]]> David Kong Buzzsprout-12752504 Sun, 30 Apr 2023 16:00:00 -0400 2041 full false Rupesh Patel, Award Winning Hotel Owner, Investor and Industry Advocate Rupesh Patel, Award Winning Hotel Owner, Investor and Industry Advocate Rupesh shares his journey and his secret to his tremendous success on social media. We discuss how his parents as immigrants have shaped him and the evolution in thinking from generation to generation. Rupesh also offers advice on dealing with setbacks and challenges, building networks and finding inspiration and passion.

]]> Rupesh shares his journey and his secret to his tremendous success on social media. We discuss how his parents as immigrants have shaped him and the evolution in thinking from generation to generation. Rupesh also offers advice on dealing with setbacks and challenges, building networks and finding inspiration and passion.

]]> David Kong Buzzsprout-12752444 Sun, 30 Apr 2023 16:00:00 -0400 1764 full false Sylvia Douglin, Founder, Refined Training & Consulting Sylvia Douglin, Founder, Refined Training & Consulting Sylvia Douglin, Founder, Refined Training & Consulting, shares insights gained in her 20 years as a trainer, including what personal branding entails and why it’s important.  She also offers practical tips on how to ask for advice, how to speak up and share your ideas in a way that gets heard, and why learning how to write for business can further your career.  Sylvia explains the difference between a mentor and an advocate, how to select a mentor or advocate, how to develop those relationships, and discusses the significant differences in what diversity encompasses today.

]]> Sylvia Douglin, Founder, Refined Training & Consulting, shares insights gained in her 20 years as a trainer, including what personal branding entails and why it’s important.  She also offers practical tips on how to ask for advice, how to speak up and share your ideas in a way that gets heard, and why learning how to write for business can further your career.  Sylvia explains the difference between a mentor and an advocate, how to select a mentor or advocate, how to develop those relationships, and discusses the significant differences in what diversity encompasses today.

]]> David Kong Buzzsprout-12752328 Sun, 30 Apr 2023 15:00:00 -0400 1941 full false Clara Carter, Founder of Multi-Cultural Convention Services Network Clara Carter, Founder of Multi-Cultural Convention Services Network Clara shares how she took a risk by leaving her corporate job to start her own business, eventually bringing $5 million of new event business to San Diego within 3 years, the challenges she had to overcome and the advice her mentors have offered her along the way.  She also discusses how she built her network and launched the Women in Tourism & Hospitality Conference to celebrate the achievements of women.

]]> Clara shares how she took a risk by leaving her corporate job to start her own business, eventually bringing $5 million of new event business to San Diego within 3 years, the challenges she had to overcome and the advice her mentors have offered her along the way.  She also discusses how she built her network and launched the Women in Tourism & Hospitality Conference to celebrate the achievements of women.

]]> David Kong Buzzsprout-12747493 Sat, 29 Apr 2023 13:00:00 -0400 2139 full false Craig Bond, SVP, Head of Operations, Pan Pacific Hotels Group, interviewed by David Kong Craig Bond, SVP, Head of Operations, Pan Pacific Hotels Group, interviewed by David Kong Craig shares his career journey and his learnings. He offers advice on embracing diversity and creating alignment based on his experience working in multiple countries. We discuss strategic agility and finding inspiration for innovation. He shares the best advice he has received and we discuss work life balance. He offers parting advice on personal empowerment.

]]> Craig shares his career journey and his learnings. He offers advice on embracing diversity and creating alignment based on his experience working in multiple countries. We discuss strategic agility and finding inspiration for innovation. He shares the best advice he has received and we discuss work life balance. He offers parting advice on personal empowerment.

]]> David Kong Buzzsprout-12738521 Thu, 27 Apr 2023 18:00:00 -0400 1848 full false Dr. Jeffrey O, CEO, St. Justine Hotels, and President, International Hospitality Institute, Interviewed by Rachel Humphrey Dr. Jeffrey O, CEO, St. Justine Hotels, and President, International Hospitality Institute, Interviewed by Rachel Humphrey Dr. Jeffrey O epitomizes the incredible career path which the hospitality industry provides - from front desk agent to CEO.  He shares why he felt he had a knack for leadership early on and how overcoming his hesitancy to delegate has been a main focus of his leadership development. He talks about why giving back is so fundamental to his mission, why diversity matters, and the importance of mentorship. And, he makes an exclusive offer to listeners of DEI Advisors for access to complimentary public speaking resources.

]]> Dr. Jeffrey O epitomizes the incredible career path which the hospitality industry provides - from front desk agent to CEO.  He shares why he felt he had a knack for leadership early on and how overcoming his hesitancy to delegate has been a main focus of his leadership development. He talks about why giving back is so fundamental to his mission, why diversity matters, and the importance of mentorship. And, he makes an exclusive offer to listeners of DEI Advisors for access to complimentary public speaking resources.

]]> David Kong Buzzsprout-12703227 Sat, 22 Apr 2023 18:00:00 -0400 1817 full false Michael Evans, President, Marcus Hotels & Resorts, interviewed by Lan Elliott Michael Evans, President, Marcus Hotels & Resorts, interviewed by Lan Elliott Michael shares the factors that contributed to his success plus the importance of intellectual curiosity.  He talks about the value of getting involved in industry groups and how public speaking helps to build your personal brand.  Michael shares his 3 steps for leading teams – and while the concepts are simple, he admits executing them is harder.  Finally, he shares advice for having a long and successful career.

]]> Michael shares the factors that contributed to his success plus the importance of intellectual curiosity.  He talks about the value of getting involved in industry groups and how public speaking helps to build your personal brand.  Michael shares his 3 steps for leading teams – and while the concepts are simple, he admits executing them is harder.  Finally, he shares advice for having a long and successful career.

]]> David Kong Buzzsprout-12692681 Thu, 20 Apr 2023 18:00:00 -0400 1998 full false Jeff Higley, President, Hotel Investment Group, Interviewed by Rachel Humphrey Jeff Higley, President, Hotel Investment Group, Interviewed by Rachel Humphrey Jeff Higley discusses how he discovered his aptitude for leadership at a young age and how a combination of both being his genuine self and knowing his stuff weaves through many of his leadership styles and successes. He shares how he tackles risks and how he works hard to develop skills needed for leadership which don't come as naturally to him. He also talks about his advice to his younger self and how loving what he does helps him manage work/life balance.

]]> Jeff Higley discusses how he discovered his aptitude for leadership at a young age and how a combination of both being his genuine self and knowing his stuff weaves through many of his leadership styles and successes. He shares how he tackles risks and how he works hard to develop skills needed for leadership which don't come as naturally to him. He also talks about his advice to his younger self and how loving what he does helps him manage work/life balance.

]]> David Kong Buzzsprout-12692646 Thu, 20 Apr 2023 18:00:00 -0400 1738 full false Cindy Estis Green, CEO & Co-Founder, Kalibri Labs interviewd by Lan Elliott, DEI Advisors Cindy Estis Green, CEO & Co-Founder, Kalibri Labs interviewd by Lan Elliott, DEI Advisors Cindy shares how she became an entrepreneur, founding three hospitality companies focused on data analytics and co-authoring over 10 industry books on topics related to the digital space and data analytics.  She discusses how advocates propelled her career forward, how she chooses the people who are part of her support system, and her approach to advocating for herself.  Cindy also advises people to determine what their strengths are and play to them, and the importance of a development plan.

]]> Cindy shares how she became an entrepreneur, founding three hospitality companies focused on data analytics and co-authoring over 10 industry books on topics related to the digital space and data analytics.  She discusses how advocates propelled her career forward, how she chooses the people who are part of her support system, and her approach to advocating for herself.  Cindy also advises people to determine what their strengths are and play to them, and the importance of a development plan.

]]> David Kong Buzzsprout-12686504 Wed, 19 Apr 2023 20:00:00 -0400 1543 full false Jagruti Panwala, AAHOA 2019 Chair & CEO, Wealth Protection Strategies, interviewed by Rachel Humphrey Jagruti Panwala, AAHOA 2019 Chair & CEO, Wealth Protection Strategies, interviewed by Rachel Humphrey Jagruti Panwala shares her journey from her childhood in India to the first Chairwoman in AAHOA’s then 30-year history. Jagruti also shares how she manages two careers and her family life, her reliance on her personal and professional support systems, her passion for the hospitality industry, and why she’s so involved with hospitality industry organizations. She also discusses how she overcomes negativity, builds her relationships and network through connecting with people, and how her desire for furthering her education and growth helps her achieve her goals.

]]> Jagruti Panwala shares her journey from her childhood in India to the first Chairwoman in AAHOA’s then 30-year history. Jagruti also shares how she manages two careers and her family life, her reliance on her personal and professional support systems, her passion for the hospitality industry, and why she’s so involved with hospitality industry organizations. She also discusses how she overcomes negativity, builds her relationships and network through connecting with people, and how her desire for furthering her education and growth helps her achieve her goals.

]]> David Kong Buzzsprout-12686495 Wed, 19 Apr 2023 20:00:00 -0400 1774 full false Glenn Haussman, Host, No Vacancy Podcast, Interviewed by Rachel Humphrey Glenn Haussman, Host, No Vacancy Podcast, Interviewed by Rachel Humphrey Glenn shares his path from celebrity journalist to one of the industry's most recognizable faces as podcast host and public speaker.  He discusses how he builds relationships in an authentic way, why and how he overcame his fear of public speaking to make it his career, and how his daily podcast keeps him up to date on the industry.  Glenn also shares how he's built his personal brand, why he'd tell his younger self to stop worrying, and how he pivoted during the pandemic to forge a new path.

]]> Glenn shares his path from celebrity journalist to one of the industry's most recognizable faces as podcast host and public speaker.  He discusses how he builds relationships in an authentic way, why and how he overcame his fear of public speaking to make it his career, and how his daily podcast keeps him up to date on the industry.  Glenn also shares how he's built his personal brand, why he'd tell his younger self to stop worrying, and how he pivoted during the pandemic to forge a new path.

]]> David Kong Buzzsprout-12686475 Wed, 19 Apr 2023 20:00:00 -0400 1918 full false Jin Lee, Chief Executive Officer, Acrophyte Hospitality Trust interviewed by Lan Elliott Jin Lee, Chief Executive Officer, Acrophyte Hospitality Trust interviewed by Lan Elliott Jin explains why he would advise his younger self not to chase the money and the reason he always keeps a framed picture of the Lollipop of Mediocrity on his desk.  He shares the 4 things critical to his career development, and how he benefits from discussions with the women leaders on his team, who often bring different perspectives.  He also explains how his champions have furthered his career and discusses why lunch and dinner meetings have enhanced his network.

]]> Jin explains why he would advise his younger self not to chase the money and the reason he always keeps a framed picture of the Lollipop of Mediocrity on his desk.  He shares the 4 things critical to his career development, and how he benefits from discussions with the women leaders on his team, who often bring different perspectives.  He also explains how his champions have furthered his career and discusses why lunch and dinner meetings have enhanced his network.

]]> David Kong Buzzsprout-12686415 Wed, 19 Apr 2023 19:00:00 -0400 1980 full false Jonathan Tisch, Executive Chairman, Loews Hotels & Company, interviewed by David Kong Jonathan Tisch, Executive Chairman, Loews Hotels & Company, interviewed by David Kong Jon shares his career journey and key success factors. He discusses leadership habits, the "Imposter Syndrome" and risk taking. He offer thoughts on improving diversity and inclusion in our industry. He offers his advice on approach to challenges, overcoming setbacks and networking. You won't want to miss his advice on self empowerment. 

]]> Jon shares his career journey and key success factors. He discusses leadership habits, the "Imposter Syndrome" and risk taking. He offer thoughts on improving diversity and inclusion in our industry. He offers his advice on approach to challenges, overcoming setbacks and networking. You won't want to miss his advice on self empowerment. 

]]> David Kong Buzzsprout-12669271 Mon, 17 Apr 2023 16:00:00 -0400 2033 full false Tiffany Cooper, Head of Development, Americas, Mandarin Oriental Hotel Group Tiffany Cooper, Head of Development, Americas, Mandarin Oriental Hotel Group Tiffany shares why not getting an opportunity she once sought turned out to be the best thing that happened in her career.  She discusses why it’s important to fail at things and the gifts of imposter syndrome.  Tiffany explains how her mother’s career provided her with a vision for her own life, and how she came to be called The Velvet Hammer.  She also describes the dynamics of a really good team.

]]> Tiffany shares why not getting an opportunity she once sought turned out to be the best thing that happened in her career.  She discusses why it’s important to fail at things and the gifts of imposter syndrome.  Tiffany explains how her mother’s career provided her with a vision for her own life, and how she came to be called The Velvet Hammer.  She also describes the dynamics of a really good team.

]]> David Kong Buzzsprout-12662159 Sun, 16 Apr 2023 20:00:00 -0400 2070 full false Heather Turner, CEO & Co-founder, Tamarack Capital Partners, interviewed by Lan Elliott Heather Turner, CEO & Co-founder, Tamarack Capital Partners, interviewed by Lan Elliott Heather shares her fascinating career journey that began in Japan and led to her co-founding and leading a hospitality investment firm.  She shares how skydiving as a senior in college helped reset her sense of risk and a time when she successfully advocated for herself.  She explains why self doubt can be a good thing and her strategy for networking, and how her win-win approach to negotiations has helped her win deals.

]]> Heather shares her fascinating career journey that began in Japan and led to her co-founding and leading a hospitality investment firm.  She shares how skydiving as a senior in college helped reset her sense of risk and a time when she successfully advocated for herself.  She explains why self doubt can be a good thing and her strategy for networking, and how her win-win approach to negotiations has helped her win deals.

]]> David Kong Buzzsprout-12662098 Sun, 16 Apr 2023 20:00:00 -0400 2216 full false Stephanie Ricca, Editorial Director, Hotel News Now interviewed by Rachel Humphrey Stephanie Ricca, Editorial Director, Hotel News Now interviewed by Rachel Humphrey Stephanie Ricca shares her unusual path from biology major to trade journalist. She discusses her own public speaking journey and how she coaches others to succeed in this area. Stephanie talks about building relationships, learning from her network of industry peers, and what resources she relies on to stay on top of trends. She also shares what she'd tell that 21-year old biology major self about how things turned out.

]]> Stephanie Ricca shares her unusual path from biology major to trade journalist. She discusses her own public speaking journey and how she coaches others to succeed in this area. Stephanie talks about building relationships, learning from her network of industry peers, and what resources she relies on to stay on top of trends. She also shares what she'd tell that 21-year old biology major self about how things turned out.

]]> David Kong Buzzsprout-12662051 Sun, 16 Apr 2023 19:00:00 -0400 1891 full false Mary Beth Cutshall, Chief Growth Officer, Vision Hospitality Group, interviewed by Rachel Humphrey Mary Beth Cutshall, Chief Growth Officer, Vision Hospitality Group, interviewed by Rachel Humphrey Mary Beth Cutshall shares her path from hotel real estate and operations to founding her own firm, Amara Capital, a real estate DE&I investment platform for women and minority investors to gain access into hospitality. Mary Beth also discusses the lessons she’s learned along the way, including, among others, the importance of taking risks, why women should set dreams and execute upon them, and why she’d tell her younger self to listen to and trust her own voice. And don’t miss hearing which is the one book Mary Beth suggests all women read today.

]]> Mary Beth Cutshall shares her path from hotel real estate and operations to founding her own firm, Amara Capital, a real estate DE&I investment platform for women and minority investors to gain access into hospitality. Mary Beth also discusses the lessons she’s learned along the way, including, among others, the importance of taking risks, why women should set dreams and execute upon them, and why she’d tell her younger self to listen to and trust her own voice. And don’t miss hearing which is the one book Mary Beth suggests all women read today.

]]> David Kong Buzzsprout-12612810 Sat, 08 Apr 2023 13:00:00 -0400 2182 full false Brian King, Former President - Caribbean & Latin America, Marriott International, interviewed by Dorothy Dowling Brian King, Former President - Caribbean & Latin America, Marriott International, interviewed by Dorothy Dowling Brian King, President - Marriott International Caribbean and Latin America (CALA) thinks a great leader has more impact when leading from a position of influencing rather than authority. This is achieved by following the practice of listening and observing how others carry out their positions—from the front desk to finance: always being open to asking questions and learning from the experts. Listening and observing allows you to have a better understanding of the small and large things that impact your organization and allows for better decision making.

]]> Brian King, President - Marriott International Caribbean and Latin America (CALA) thinks a great leader has more impact when leading from a position of influencing rather than authority. This is achieved by following the practice of listening and observing how others carry out their positions—from the front desk to finance: always being open to asking questions and learning from the experts. Listening and observing allows you to have a better understanding of the small and large things that impact your organization and allows for better decision making.

]]> David Kong Buzzsprout-12590552 Tue, 04 Apr 2023 20:00:00 -0400 2056 full false Anu Saxena, President and Global Head, Hilton Supply Management interviewed by Rachel Humphrey Anu Saxena, President and Global Head, Hilton Supply Management interviewed by Rachel Humphrey Anu discusses how she found her path into hospitality through management consulting and how she was inspired by leadership dedication and corporate culture in making that career decision.  She shares how important her support system is for her and the strategies she's implemented for overcoming negative thoughts. Anu also talks about the important step we should all take before advocating for our next position and how she manages to take care of herself while also taking care of her career and her family.

]]> Anu discusses how she found her path into hospitality through management consulting and how she was inspired by leadership dedication and corporate culture in making that career decision.  She shares how important her support system is for her and the strategies she's implemented for overcoming negative thoughts. Anu also talks about the important step we should all take before advocating for our next position and how she manages to take care of herself while also taking care of her career and her family.

]]> David Kong Buzzsprout-12514994 Sat, 25 Mar 2023 21:00:00 -0400 1646 full false Melissa Maher, CEO & Founder, Pinnacle Enterprises Group, interviewed by Rachel Humphrey Melissa Maher, CEO & Founder, Pinnacle Enterprises Group, interviewed by Rachel Humphrey Melissa Maher, who has spent over three decades in the hospitality industry, including serving as Chief Marketing Officer and Chief Inclusion Officer for Fortune 500 Expedia Group, shares her personal journey to leadership and lessons she’s learned along the way.  Melissa discusses the importance of asking for what you want, seeking out new challenges to advance your career, and staying positive and asking for help to overcome challenges.  She also shares her tips for networking, maintaining a trustworthy support system, and developing a personal brand.

]]> Melissa Maher, who has spent over three decades in the hospitality industry, including serving as Chief Marketing Officer and Chief Inclusion Officer for Fortune 500 Expedia Group, shares her personal journey to leadership and lessons she’s learned along the way.  Melissa discusses the importance of asking for what you want, seeking out new challenges to advance your career, and staying positive and asking for help to overcome challenges.  She also shares her tips for networking, maintaining a trustworthy support system, and developing a personal brand.

]]> David Kong Buzzsprout-12513831 Sat, 25 Mar 2023 14:00:00 -0400 1673 full false Peggy Berg, (Retired) Founder, Castell Project interviewed by Lan Elliott Peggy Berg, (Retired) Founder, Castell Project interviewed by Lan Elliott Peggy shares how she overcame adversity to become the first women elected to PKF Consulting’s partnership as well as the surprising (for some!) P.I.E. elements for success and advice for introverts.  She also shares the story of how Castell Project, the nonprofit she founded to advance women in hospitality leadership, got started - and what’s next to continue helping women advance in hospitality leadership.

]]> Peggy shares how she overcame adversity to become the first women elected to PKF Consulting’s partnership as well as the surprising (for some!) P.I.E. elements for success and advice for introverts.  She also shares the story of how Castell Project, the nonprofit she founded to advance women in hospitality leadership, got started - and what’s next to continue helping women advance in hospitality leadership.

]]> David Kong Buzzsprout-12513813 Sat, 25 Mar 2023 14:00:00 -0400 1870 full false Chip Conley, Founder, Modern Elder Academy interviewed by Lan Elliott Chip Conley, Founder, Modern Elder Academy interviewed by Lan Elliott Chip has an incredibly broad network, but more than that, he’s been described as a Social Alchemist, someone who can engage his network in a way that’s transformative for them.  He shares how he developed this talent and talks about the importance of curiosity and a growth mindset.  He offers specific advice for taking risks and his tips for tackling self-doubt.  Chip describes Process Knowledge, and how companies have a great opportunity to tap into this valuable resource.

]]> Chip has an incredibly broad network, but more than that, he’s been described as a Social Alchemist, someone who can engage his network in a way that’s transformative for them.  He shares how he developed this talent and talks about the importance of curiosity and a growth mindset.  He offers specific advice for taking risks and his tips for tackling self-doubt.  Chip describes Process Knowledge, and how companies have a great opportunity to tap into this valuable resource.

]]> David Kong Buzzsprout-12513772 Sat, 25 Mar 2023 14:00:00 -0400 2222 full false Dr. Kaye Chon, Dean and Chair Professor, Hong Kong Polytec University interviewed by David Kong Dr. Kaye Chon, Dean and Chair Professor, Hong Kong Polytec University interviewed by David Kong Dr. Chon, Dean and Chair Professor of the School of Hotel and Tourism Management at Hong Kong Polytechnic University,  shares his career journey ascending to his current role and how he transformed the School of Hotel and Tourism Management at Hong Kong Polytechnic University. We discuss innovation, networking and dumping "head trash". Dr. Chon shares his thoughts on the most important qualities of a leader, and the habits that can help us become more effective. He also offers advice on mentorship and self-empowerment.

]]> Dr. Chon, Dean and Chair Professor of the School of Hotel and Tourism Management at Hong Kong Polytechnic University,  shares his career journey ascending to his current role and how he transformed the School of Hotel and Tourism Management at Hong Kong Polytechnic University. We discuss innovation, networking and dumping "head trash". Dr. Chon shares his thoughts on the most important qualities of a leader, and the habits that can help us become more effective. He also offers advice on mentorship and self-empowerment.

]]> David Kong Buzzsprout-12503977 Thu, 23 Mar 2023 17:00:00 -0400 2067 full false Dr. Michelle Russen, Cal State San Bernardino & Dr. Miranda Kitterlin-Lynch, FIU Dr. Michelle Russen, Cal State San Bernardino & Dr. Miranda Kitterlin-Lynch, FIU Based on Dr. Russen’s recent research on DEI in the hospitality industry, these distinguished professors from hospitality programs discuss the importance of first creating an inclusive culture, so diverse hires can add value and thrive in their new companies.  They also discuss the need for individuals to establish a supportive network and become allies for others, and they encourage managers and leaders to remind themselves of the value of inclusion, because it is harder to run a diverse team - and to talk to their people.

]]> Based on Dr. Russen’s recent research on DEI in the hospitality industry, these distinguished professors from hospitality programs discuss the importance of first creating an inclusive culture, so diverse hires can add value and thrive in their new companies.  They also discuss the need for individuals to establish a supportive network and become allies for others, and they encourage managers and leaders to remind themselves of the value of inclusion, because it is harder to run a diverse team - and to talk to their people.

]]> David Kong Buzzsprout-12481445 Mon, 20 Mar 2023 19:00:00 -0400 1675 full false Amy Jakubowski, Principal & Managing Director, Pierre-Yves Rochon Amy Jakubowski, Principal & Managing Director, Pierre-Yves Rochon As the first woman to lead PYR’s hospitality design practice in Chicago, Amy shares her journey, which began as a first-generation college student, and how leaning into discomfort and saying yes to opportunities has propelled her career.  She shares how her network helps her to solve issues and explains how different mentors can come in and out of your life.  Amy also provides insights on managing diverse teams and creating an inclusive culture, and why vulnerability can be an asset.

]]> As the first woman to lead PYR’s hospitality design practice in Chicago, Amy shares her journey, which began as a first-generation college student, and how leaning into discomfort and saying yes to opportunities has propelled her career.  She shares how her network helps her to solve issues and explains how different mentors can come in and out of your life.  Amy also provides insights on managing diverse teams and creating an inclusive culture, and why vulnerability can be an asset.

]]> David Kong Buzzsprout-12481400 Mon, 20 Mar 2023 19:00:00 -0400 1722 full false Abby Murtagh, Area Vice President, Hilton, interviewed by Lan Elliott Abby Murtagh, Area Vice President, Hilton, interviewed by Lan Elliott Abby discusses how authenticity and kindness together are where real power comes from.  She talks about how she was able to reopen the resort and quickly fill almost every open position by first establishing the key characteristics and values for certain roles and ensuring they had an inclusive list of qualified candidates.  When leading diverse teams, Abby advises leaders to start by building trust, which encourages interesting conversations and allows teams to embrace healthy conflict.

]]> Abby discusses how authenticity and kindness together are where real power comes from.  She talks about how she was able to reopen the resort and quickly fill almost every open position by first establishing the key characteristics and values for certain roles and ensuring they had an inclusive list of qualified candidates.  When leading diverse teams, Abby advises leaders to start by building trust, which encourages interesting conversations and allows teams to embrace healthy conflict.

]]> David Kong Buzzsprout-12481371 Mon, 20 Mar 2023 19:00:00 -0400 1708 full false Ashli Johnson, Founder, Hospitality Hued Ashli Johnson, Founder, Hospitality Hued Ashli discusses having a plan for your career and how to find your voice and advocate for yourself.  As the inaugural Executive Director of the Marriott-Sorenson Center for Hospitality Leadership at Howard University, she explains one of the reasons black enrollment in hospitality programs has been low, and what her future plans are for Howard’s hospitality program.  She also encourages women and minorities not to delay, but to “just get to it” as there is “Power in Now.”  Her final advice is a challenge to young people:  whatever it is you want to pursue . . . 10X it!

]]> Ashli discusses having a plan for your career and how to find your voice and advocate for yourself.  As the inaugural Executive Director of the Marriott-Sorenson Center for Hospitality Leadership at Howard University, she explains one of the reasons black enrollment in hospitality programs has been low, and what her future plans are for Howard’s hospitality program.  She also encourages women and minorities not to delay, but to “just get to it” as there is “Power in Now.”  Her final advice is a challenge to young people:  whatever it is you want to pursue . . . 10X it!

]]> David Kong Buzzsprout-12467050 Sat, 18 Mar 2023 19:00:00 -0400 1892 full false Krissy Gathright Interviewed by Rachel Humphrey Krissy Gathright Interviewed by Rachel Humphrey Krissy shares her journey into hospitality, culminating in the c-suite as well as public company board seats.  She talks about how to start and then grow the critical skill of public speaking and how she tackles taking risks. Krissy also discusses how she balances her career and her family and other aspects of her life, the role mentors and champions have played in her life and why she takes such pride in serving in those capacities for others, and why you should always do what you love.

]]> Krissy shares her journey into hospitality, culminating in the c-suite as well as public company board seats.  She talks about how to start and then grow the critical skill of public speaking and how she tackles taking risks. Krissy also discusses how she balances her career and her family and other aspects of her life, the role mentors and champions have played in her life and why she takes such pride in serving in those capacities for others, and why you should always do what you love.

]]> David Kong Buzzsprout-12466983 Sat, 18 Mar 2023 18:00:00 -0400 1745 full false Fran Kiradjian, Founder & CEO of BLLA, Interviewed by Rachel Humphrey Fran Kiradjian, Founder & CEO of BLLA, Interviewed by Rachel Humphrey Fran shares her journey in hospitality including the launch of TIEWN and BLLA, both now very impactful industry organizations.  She talks about the critical importance of public speaking skills, having a positive mindset to accomplish anything you set your mind to, and relying on the right people around you.  Fran also discusses overcoming obstacles and taking risks and why you should always bring forward the experiences you've had.

]]> Fran shares her journey in hospitality including the launch of TIEWN and BLLA, both now very impactful industry organizations.  She talks about the critical importance of public speaking skills, having a positive mindset to accomplish anything you set your mind to, and relying on the right people around you.  Fran also discusses overcoming obstacles and taking risks and why you should always bring forward the experiences you've had.

]]> David Kong Buzzsprout-12466969 Sat, 18 Mar 2023 18:00:00 -0400 1720 full false Juliette Boone, Managing Director and Co-Founder, AETHOS Consulting Group, Interviewed by Rachel Humphrey Juliette Boone, Managing Director and Co-Founder, AETHOS Consulting Group, Interviewed by Rachel Humphrey Juliette Boone is the managing director and co-founder of an executive recruiting firm. In this episode, Juliette shares her advice for those looking to advance their careers. She also gives pointers for drafting a resume, the importance of LinkedIn, and how other social media channels may play a role in hiring decisions.  Juliette also talks about interview preparation strategies and her advice to candidates and hiring managers in the hospitality industry.

]]> Juliette Boone is the managing director and co-founder of an executive recruiting firm. In this episode, Juliette shares her advice for those looking to advance their careers. She also gives pointers for drafting a resume, the importance of LinkedIn, and how other social media channels may play a role in hiring decisions.  Juliette also talks about interview preparation strategies and her advice to candidates and hiring managers in the hospitality industry.

]]> David Kong Buzzsprout-12466966 Sat, 18 Mar 2023 18:00:00 -0400 1616 full false Julienne Smith, Head of Americas Growth, Hyatt Hotels Corporation, Interviewed by Rachel Humphrey Julienne Smith, Head of Americas Growth, Hyatt Hotels Corporation, Interviewed by Rachel Humphrey Julienne shares her personal journey to the c-suite, with initial stops in the tech world and construction and real estate, then landing in the hospitality industry. She discusses how pros and cons lists help her evaluate and tackle risks, the time she empowered herself by improving her public speaking skills, and the impact that mentors and champions have had on her career. She offers tips on relationship building, the importance of attending conferences, and where to find resources to continue your personal growth. Finally, Julienne shares the 5 non-negotiable self-care strategies she honors every day.

]]> Julienne shares her personal journey to the c-suite, with initial stops in the tech world and construction and real estate, then landing in the hospitality industry. She discusses how pros and cons lists help her evaluate and tackle risks, the time she empowered herself by improving her public speaking skills, and the impact that mentors and champions have had on her career. She offers tips on relationship building, the importance of attending conferences, and where to find resources to continue your personal growth. Finally, Julienne shares the 5 non-negotiable self-care strategies she honors every day.

]]> David Kong Buzzsprout-12457243 Thu, 16 Mar 2023 19:00:00 -0400 1822 full false Terri Haack, Managing Director, Wild Dunes Resort, Interviewed by Rachel Humphrey Terri Haack, Managing Director, Wild Dunes Resort, Interviewed by Rachel Humphrey Terri shares her path to leadership and the role her family played in developing her character and career journey.  She talks about the importance of leading with kindness first, her strategies for developing relationships and support systems, and how her courage helped her lead during the pandemic.  Terri also shares how she can be impacted by her own negative self-talk and what she does to try to overcome that narrative to help her thrive in any situation she encounters.

]]> Terri shares her path to leadership and the role her family played in developing her character and career journey.  She talks about the importance of leading with kindness first, her strategies for developing relationships and support systems, and how her courage helped her lead during the pandemic.  Terri also shares how she can be impacted by her own negative self-talk and what she does to try to overcome that narrative to help her thrive in any situation she encounters.

]]> David Kong Buzzsprout-12457149 Thu, 16 Mar 2023 18:00:00 -0400 1800 full false Dr. Lalia Rach, Founder Rach Enterprises, interviewed by David Kong Dr. Lalia Rach, Founder Rach Enterprises, interviewed by David Kong Dr. Rach shares highlights of her Amazon Best Seller "Managing The Book on You" including the need to communicate who we have become, advocating for self, correcting first impressions, embracing our uniqueness, jumping to conclusions, the contagion of mediocrity, fear of failing, finding inspiration, and shifting from the public us to the private us. Dr. Rach also comments on Carol Burnett's quote - "Only I can change my life. No one can do it for me."

]]> Dr. Rach shares highlights of her Amazon Best Seller "Managing The Book on You" including the need to communicate who we have become, advocating for self, correcting first impressions, embracing our uniqueness, jumping to conclusions, the contagion of mediocrity, fear of failing, finding inspiration, and shifting from the public us to the private us. Dr. Rach also comments on Carol Burnett's quote - "Only I can change my life. No one can do it for me."

]]> David Kong Buzzsprout-12457135 Thu, 16 Mar 2023 18:00:00 -0400 2334 full false Sloan Dean, CEO Emeritus, Remington Hotels interviewed by David Kong Sloan Dean, CEO Emeritus, Remington Hotels interviewed by David Kong Sloan became CEO at the age of 38. In this interview, he talks about factors contributing to his success and his advice to his younger self. Sloan also discusses  leading with empathy and his personal brand statement. He ends with some advice to aspiring women and minorities.

]]> Sloan became CEO at the age of 38. In this interview, he talks about factors contributing to his success and his advice to his younger self. Sloan also discusses  leading with empathy and his personal brand statement. He ends with some advice to aspiring women and minorities.

]]> David Kong Buzzsprout-12451798 Thu, 16 Mar 2023 00:00:00 -0400 2334 full false Pat Pacious, President & CEO, Choice Hotels International, interviewed by David Kong Pat Pacious, President & CEO, Choice Hotels International, interviewed by David Kong Pat shares his background and the contributing factors to his success at Choice Hotels International. He talks about his approach to challenges and advice to his younger self. Pat also touches on the inequity he sees with the lack of women and minorities in executive leadership positions and his advice to them to achieve their career aspirations.

]]> Pat shares his background and the contributing factors to his success at Choice Hotels International. He talks about his approach to challenges and advice to his younger self. Pat also touches on the inequity he sees with the lack of women and minorities in executive leadership positions and his advice to them to achieve their career aspirations.

]]> David Kong Buzzsprout-12451567 Wed, 15 Mar 2023 23:00:00 -0400 1578 full false Kevin Jacobs, Chief Financial Officer, Hilton, interviewed by Lan Elliott Kevin Jacobs, Chief Financial Officer, Hilton, interviewed by Lan Elliott In this episode, we discuss how Kevin’s intellectual curiosity and efforts to develop skills that made him valuable to his companies helped advance his career.  He shares the stories of why he left Host, just as Chris Nassetta was becoming an important mentor to him, and how they reconnected when Chris joined Hilton.  Kevin describes how he approaches and embraces challenges.  He explains how seeking a mentor requires making an effort, the importance of finding a mentor that “clicks” with you, and the need to be a good mentee.




]]> In this episode, we discuss how Kevin’s intellectual curiosity and efforts to develop skills that made him valuable to his companies helped advance his career.  He shares the stories of why he left Host, just as Chris Nassetta was becoming an important mentor to him, and how they reconnected when Chris joined Hilton.  Kevin describes how he approaches and embraces challenges.  He explains how seeking a mentor requires making an effort, the importance of finding a mentor that “clicks” with you, and the need to be a good mentee.




]]> David Kong Buzzsprout-12451332 Wed, 15 Mar 2023 22:00:00 -0400 2549 full false Tina Burnett, Former Chief Development Officer, G6 Hospitality Interviewed by Rachel Humphrey Tina Burnett, Former Chief Development Officer, G6 Hospitality Interviewed by Rachel Humphrey Tina shares her path from assistant at G6 to the c-suite at the same company 24 years later.  She discusses the mentors and champions who supported her along the way, how she advocates for herself, and the strategies she uses to approach her public speaking.  Tina also shares the intentionality she uses in networking situations, why it's important to celebrate your successes, and how executive coaching has impacted her leadership style. Finally, as final advice, she encourages everyone to support each other and empower yourselves in the process.

]]> Tina shares her path from assistant at G6 to the c-suite at the same company 24 years later.  She discusses the mentors and champions who supported her along the way, how she advocates for herself, and the strategies she uses to approach her public speaking.  Tina also shares the intentionality she uses in networking situations, why it's important to celebrate your successes, and how executive coaching has impacted her leadership style. Finally, as final advice, she encourages everyone to support each other and empower yourselves in the process.

]]> David Kong Buzzsprout-12451034 Wed, 15 Mar 2023 21:00:00 -0400 1632 full false Dorraine Lallani, Board Member, Red Roof Inns, Interviewed by Rachel Humphrey Dorraine Lallani, Board Member, Red Roof Inns, Interviewed by Rachel Humphrey Dorraine talks about her unexpected path into the hotel industry, why it's so important for women to advocate for themselves, and how she overcomes obstacles when faced with challenges.  She also discusses how she builds relationships and continues to learn and grow and why it's so important for her to be a mentor and champion for the next generation of women in hospitality. Dorraine also encourages everyone to ask for help when you need it and why she wishes she had had that advice earlier in her career.

]]> Dorraine talks about her unexpected path into the hotel industry, why it's so important for women to advocate for themselves, and how she overcomes obstacles when faced with challenges.  She also discusses how she builds relationships and continues to learn and grow and why it's so important for her to be a mentor and champion for the next generation of women in hospitality. Dorraine also encourages everyone to ask for help when you need it and why she wishes she had had that advice earlier in her career.

]]> David Kong Buzzsprout-12450896 Wed, 15 Mar 2023 21:00:00 -0400 1346 full false Malaika Myers, Former Chief Human Resources Officer, Hyatt Hotels Corporation, interviewed by Lan Elliott Malaika Myers, Former Chief Human Resources Officer, Hyatt Hotels Corporation, interviewed by Lan Elliott Malaika shares how learning a lesson the “hard way” taught her to get support, buy in and alignment across the organization on her future projects, and how her mentors helped her understand the bigger picture at critical points in her career.  She discusses the importance of figuring out what you want to do early on and setting goals for yourself beyond annual goals.  She offers tips for creating an inclusive workplace and highlights the Hyatt DEI initiatives that are having the most significant impact.

]]> Malaika shares how learning a lesson the “hard way” taught her to get support, buy in and alignment across the organization on her future projects, and how her mentors helped her understand the bigger picture at critical points in her career.  She discusses the importance of figuring out what you want to do early on and setting goals for yourself beyond annual goals.  She offers tips for creating an inclusive workplace and highlights the Hyatt DEI initiatives that are having the most significant impact.

]]> David Kong Buzzsprout-12450735 Wed, 15 Mar 2023 20:00:00 -0400 1754 full false Renie Cavallari, Amazon Bestseller Author and Accomplished Entrepreneur, interviewed by David Kong (Part 1) Renie Cavallari, Amazon Bestseller Author and Accomplished Entrepreneur, interviewed by David Kong (Part 1) Renie talks about her Amazon Best Seller "Head Trash" and how we can dump those ugly voices that inhibit us from realizing out potential. Learn how to use shift questions to become constructive and productive. Renie talks about being aware of the big lies we tell ourselves and how we can develop the proper mindset to complement our skill set and process set. Hear how Renie's work as executive coach has helped others realize their true potential.




]]> Renie talks about her Amazon Best Seller "Head Trash" and how we can dump those ugly voices that inhibit us from realizing out potential. Learn how to use shift questions to become constructive and productive. Renie talks about being aware of the big lies we tell ourselves and how we can develop the proper mindset to complement our skill set and process set. Hear how Renie's work as executive coach has helped others realize their true potential.




]]> David Kong Buzzsprout-12404336 Wed, 08 Mar 2023 20:00:00 -0500 1801 full false Renie Cavallari, Amazon Bestseller Author and Accomplished Entrepreneur, interviewed by David Kong (Part 2) Renie Cavallari, Amazon Bestseller Author and Accomplished Entrepreneur, interviewed by David Kong (Part 2) In this episode, Amazon best seller author Renie Cavallari discusses lessons learned as she grew her company over the past 26 years, strategies to dump the ugly voices that suck our energy and cause stress, how she survived the pandemic through clarity in her plans, how to work with people with "big lies" and how she helped her clients overcome their struggles and challenges as an executive coach.

]]> In this episode, Amazon best seller author Renie Cavallari discusses lessons learned as she grew her company over the past 26 years, strategies to dump the ugly voices that suck our energy and cause stress, how she survived the pandemic through clarity in her plans, how to work with people with "big lies" and how she helped her clients overcome their struggles and challenges as an executive coach.

]]> David Kong Buzzsprout-12404328 Wed, 08 Mar 2023 20:00:00 -0500 2222 full false Ted Zhang, Founder and CEO of DerbySoft, interviewed by David Kong Ted Zhang, Founder and CEO of DerbySoft, interviewed by David Kong Ted is the CEO of DerbySoft, a leading hospitality technology company that provides distribution connectivity, marketing campaign management and content management services in 197 countries. In this interview, Ted shares his vision of a connected world, his endeavors to help employees tie their daily work to company strategies, and how he builds inclusion and coalesces diversity in language, culture and business practices across the many different countries in which he operates. Finally, he offers advice to anyone who aspires to become a CEO.



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Ted Zhang, CEO, DerbySoft, Interviewed by David Kong





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2,873 views  Streamed live on Nov 22, 2022

Ted is the CEO of DerbySoft, a leading hospitality technology company that provides distribution connectivity, marketing campaign management and content management services in 197 countries. In this interview, Ted shares his vision of a connected world, his endeavors to help employees tie their daily work to company strategies, and how he builds inclusion and coalesces diversity in language, culture and business practices across the many different countries in which he operates. Finally, he offers advice to anyone who aspires to become a CEO.





0:06 / 45:11

•
Introduction







Ted Zhang, CEO, DerbySoft, Interviewed by David Kong





DEI Advisors725 subscribers




Subscribed










5






Share



Download


2,873 views  Streamed live on Nov 22, 2022

Ted is the CEO of DerbySoft, a leading hospitality technology company that provides distribution connectivity, marketing campaign management and content management services in 197 countries. In this interview, Ted shares his vision of a connected world, his endeavors to help employees tie their daily work to company strategies, and how he builds inclusion and coalesces diversity in language, culture and business practices across the many different countries in which he operates. Finally, he offers advice to anyone who aspires to become a CEO.

]]> Ted is the CEO of DerbySoft, a leading hospitality technology company that provides distribution connectivity, marketing campaign management and content management services in 197 countries. In this interview, Ted shares his vision of a connected world, his endeavors to help employees tie their daily work to company strategies, and how he builds inclusion and coalesces diversity in language, culture and business practices across the many different countries in which he operates. Finally, he offers advice to anyone who aspires to become a CEO.



0:06 / 45:11

•
Introduction







Ted Zhang, CEO, DerbySoft, Interviewed by David Kong





DEI Advisors725 subscribers




Subscribed










5






Share



Download


2,873 views  Streamed live on Nov 22, 2022

Ted is the CEO of DerbySoft, a leading hospitality technology company that provides distribution connectivity, marketing campaign management and content management services in 197 countries. In this interview, Ted shares his vision of a connected world, his endeavors to help employees tie their daily work to company strategies, and how he builds inclusion and coalesces diversity in language, culture and business practices across the many different countries in which he operates. Finally, he offers advice to anyone who aspires to become a CEO.





0:06 / 45:11

•
Introduction







Ted Zhang, CEO, DerbySoft, Interviewed by David Kong





DEI Advisors725 subscribers




Subscribed










5






Share



Download


2,873 views  Streamed live on Nov 22, 2022

Ted is the CEO of DerbySoft, a leading hospitality technology company that provides distribution connectivity, marketing campaign management and content management services in 197 countries. In this interview, Ted shares his vision of a connected world, his endeavors to help employees tie their daily work to company strategies, and how he builds inclusion and coalesces diversity in language, culture and business practices across the many different countries in which he operates. Finally, he offers advice to anyone who aspires to become a CEO.

]]> David Kong Buzzsprout-12403981 Wed, 08 Mar 2023 19:00:00 -0500 2360 full false Greg Kennealey, CEO, Peregrine Hospitality, interviewed by Lan Elliott Greg Kennealey, CEO, Peregrine Hospitality, interviewed by Lan Elliott Greg shares why technical skills only get you so far, and the actions needed to think at a different level to make yourself more valuable.  He explains the right and wrong way to approach a potential mentor and the two key reasons people choose to follow leaders.  He shares the difference between being a Rock Star and an All Star, plus why you don’t want to work at a place where you’re the smartest person there.

]]> Greg shares why technical skills only get you so far, and the actions needed to think at a different level to make yourself more valuable.  He explains the right and wrong way to approach a potential mentor and the two key reasons people choose to follow leaders.  He shares the difference between being a Rock Star and an All Star, plus why you don’t want to work at a place where you’re the smartest person there.

]]> David Kong Buzzsprout-12403816 Wed, 08 Mar 2023 18:00:00 -0500 1709 full false John Murray, Former President & CEO, Sonesta International Hotels, interviewed by Lan Elliott John Murray, Former President & CEO, Sonesta International Hotels, interviewed by Lan Elliott John shares the factors that have helped him be successful, which include being a good communicator both verbally and in writing, raising his hand to help, and being willing to try new things.  He also discusses how, early in his career, he learned from the successful people around him to approach problem solving by asking positive questions.  In building his network, John believes developing a track record of being honest with the people you do business with, in terms of what you're going to deliver, really speaks volumes.

]]> John shares the factors that have helped him be successful, which include being a good communicator both verbally and in writing, raising his hand to help, and being willing to try new things.  He also discusses how, early in his career, he learned from the successful people around him to approach problem solving by asking positive questions.  In building his network, John believes developing a track record of being honest with the people you do business with, in terms of what you're going to deliver, really speaks volumes.

]]> David Kong Buzzsprout-12403804 Wed, 08 Mar 2023 18:00:00 -0500 1721 full false Suzanne Mellen, Senior Managing Director, HVS interviewed by Lan Elliott Suzanne Mellen, Senior Managing Director, HVS interviewed by Lan Elliott Suzanne shares why and how she started the 2nd HVS office in the mid-80s, a time when it was rare for women to own businesses.  She discusses how she handles contentious situations and how she has evolved her leadership style to match the person she’s working with.  Suzanne also shares advice on how to advocate for yourself, why building and sustaining [business] relationships should be a priority, and the importance of finding balance in your life – because life goes quickly, but it’s also a marathon.

]]> Suzanne shares why and how she started the 2nd HVS office in the mid-80s, a time when it was rare for women to own businesses.  She discusses how she handles contentious situations and how she has evolved her leadership style to match the person she’s working with.  Suzanne also shares advice on how to advocate for yourself, why building and sustaining [business] relationships should be a priority, and the importance of finding balance in your life – because life goes quickly, but it’s also a marathon.

]]> David Kong Buzzsprout-12393806 Tue, 07 Mar 2023 13:00:00 -0500 1675 full false Tori Emerson Barnes, Executive Director, Great American Road Trip, Interviewed by Rachel Humphrey Tori Emerson Barnes, Executive Director, Great American Road Trip, Interviewed by Rachel Humphrey Tori talks about how the combination of being kind and compelling can take you far.  She also shares her strategies for developing relationships with decision-makers on both sides of an issue, which of her character traits she relied upon in helping her lead through the pandemic, and which public speaking opportunities she thrives in as well as how she prepares for them.  Tori also discusses how she overcomes self doubt and what she'd tell her younger self (and whether she's actually following her own advice now).

]]> Tori talks about how the combination of being kind and compelling can take you far.  She also shares her strategies for developing relationships with decision-makers on both sides of an issue, which of her character traits she relied upon in helping her lead through the pandemic, and which public speaking opportunities she thrives in as well as how she prepares for them.  Tori also discusses how she overcomes self doubt and what she'd tell her younger self (and whether she's actually following her own advice now).

]]> David Kong Buzzsprout-12393764 Tue, 07 Mar 2023 13:00:00 -0500 1704 full false Kevin Carey, President & CEO, AHLA Foundation, Interviewed by Rachel Humphrey Kevin Carey, President & CEO, AHLA Foundation, Interviewed by Rachel Humphrey Kevin discusses his transition from his long-time corporate career to foundation executive, how he identifies talent and builds teams around him, and the progress the hospitality industry is making towards becoming more diverse at all levels. He shares his insights on everything from leading during the pandemic to his strategies for trying to find his balance in his personal and professional lives.  He also discusses the role of mentors and champions and ways to keep growing your skillset to best position yourself for career advancement.

]]> Kevin discusses his transition from his long-time corporate career to foundation executive, how he identifies talent and builds teams around him, and the progress the hospitality industry is making towards becoming more diverse at all levels. He shares his insights on everything from leading during the pandemic to his strategies for trying to find his balance in his personal and professional lives.  He also discusses the role of mentors and champions and ways to keep growing your skillset to best position yourself for career advancement.

]]> David Kong Buzzsprout-12393631 Tue, 07 Mar 2023 13:00:00 -0500 1517 full false Lynette Montoya, CEO, Latino Hotel Association, Interviewed by Rachel Humphrey Lynette Montoya, CEO, Latino Hotel Association, Interviewed by Rachel Humphrey Lynette shares how advocating for herself followed by her persistence led to her career in hospitality and the CEO role she holds today.  She discusses mentors and champions who have and continue to provide her support and how she approaches public speaking. Lynette talks about overcoming obstacles and how organizational skills and designated time off help her manage to find work life balance. Lastly, Lynette shares some final advice and it's the same advice she gives her sons!

]]> Lynette shares how advocating for herself followed by her persistence led to her career in hospitality and the CEO role she holds today.  She discusses mentors and champions who have and continue to provide her support and how she approaches public speaking. Lynette talks about overcoming obstacles and how organizational skills and designated time off help her manage to find work life balance. Lastly, Lynette shares some final advice and it's the same advice she gives her sons!

]]> David Kong Buzzsprout-12393572 Tue, 07 Mar 2023 13:00:00 -0500 1589 full false Dr. Donte Vaughn, Founder & President, Lightpoint Advisors LLC, interviewed by Lan Elliott Dr. Donte Vaughn, Founder & President, Lightpoint Advisors LLC, interviewed by Lan Elliott Dr. Donte Vaughn shares how his company helps clients develop mechanisms to influence how leaders engage, interact, and make decisions, to realize their full potential.  He explains the importance of treating DEIB as a fundamental business strategy, rather than an initiative, in order to be impactful and sustainable, and why he doesn’t believe in quotas.  Finally, Donte describes 4 actions leaders can take to create a more inclusive workplace and the 3 key pillars women and underrepresented groups can implement to better prepare themselves for career advancement.

]]> Dr. Donte Vaughn shares how his company helps clients develop mechanisms to influence how leaders engage, interact, and make decisions, to realize their full potential.  He explains the importance of treating DEIB as a fundamental business strategy, rather than an initiative, in order to be impactful and sustainable, and why he doesn’t believe in quotas.  Finally, Donte describes 4 actions leaders can take to create a more inclusive workplace and the 3 key pillars women and underrepresented groups can implement to better prepare themselves for career advancement.

]]> David Kong Buzzsprout-12393550 Tue, 07 Mar 2023 13:00:00 -0500 2378 full false DEI Advisors & Marriott International Celebrate International Women's Day 2023 with Rachel Humphrey & Karen Finberg DEI Advisors & Marriott International Celebrate International Women's Day 2023 with Rachel Humphrey & Karen Finberg DEI Advisors and Marriott International host this special edition in celebration of International Women's Day. Rachel Humphrey and Marriott's Former Chief Franchise Officer, Karen Finberg, discuss their paths to leadership and how the lessons they've learned along the way have influenced their leadership styles and personal growth over time, They talk about common themes among leaders interviewed by DEI Advisors and share their own strategies for overcoming challenges, wellness, relationship building, support systems, their personal mantras, and more.

]]> DEI Advisors and Marriott International host this special edition in celebration of International Women's Day. Rachel Humphrey and Marriott's Former Chief Franchise Officer, Karen Finberg, discuss their paths to leadership and how the lessons they've learned along the way have influenced their leadership styles and personal growth over time, They talk about common themes among leaders interviewed by DEI Advisors and share their own strategies for overcoming challenges, wellness, relationship building, support systems, their personal mantras, and more.

]]> David Kong Buzzsprout-12393528 Tue, 07 Mar 2023 13:00:00 -0500 3038 full false Tom Bardenett, COO and EVP of RLJ Lodging Trust and Chair, AHLA Foundation, Interviewed by Rachel Hu Tom Bardenett, COO and EVP of RLJ Lodging Trust and Chair, AHLA Foundation, Interviewed by Rachel Hu Tom shares his path to becoming COO and EVP of RLJ and Chair of the AHLA Foundation Board of Trustees and how his passion for and involvement with the Foundation has helped develop him as a leader. He discusses the lessons he's learned from his mentors and how he relies on peer to peer learning in continuing to grow as an executive. Tom also offers his strategy for tackling risks and overcoming challenges and how it impacts his development of future leaders.

]]> Tom shares his path to becoming COO and EVP of RLJ and Chair of the AHLA Foundation Board of Trustees and how his passion for and involvement with the Foundation has helped develop him as a leader. He discusses the lessons he's learned from his mentors and how he relies on peer to peer learning in continuing to grow as an executive. Tom also offers his strategy for tackling risks and overcoming challenges and how it impacts his development of future leaders.

]]> David Kong Buzzsprout-12388771 Mon, 06 Mar 2023 20:00:00 -0500 1833 full false Clayton Reid, Former Executive Chairman, Retired CEO, MMGY Global, interviewed by Dorothy Dowling Clayton Reid, Former Executive Chairman, Retired CEO, MMGY Global, interviewed by Dorothy Dowling Clayton Reid, Chairman of MMGY, speaks about the importance of being intentional in your career choices and being committed to the long-term success of goals and finding people who share your commitment level. He speaks to the importance of sacrifice and acknowledges the challenges that puts on work-life balance. He shares his personal and his company’s willingness to challenge conventional thinking and the importance of trusting your instincts and not letting perfection get in the way of progress. He encourages individuals to own their position and express their point of view with confidence. He expresses optimism for the travel industry and encourages everyone to reexamine their biases and take a fresh look before making decisions.

]]> Clayton Reid, Chairman of MMGY, speaks about the importance of being intentional in your career choices and being committed to the long-term success of goals and finding people who share your commitment level. He speaks to the importance of sacrifice and acknowledges the challenges that puts on work-life balance. He shares his personal and his company’s willingness to challenge conventional thinking and the importance of trusting your instincts and not letting perfection get in the way of progress. He encourages individuals to own their position and express their point of view with confidence. He expresses optimism for the travel industry and encourages everyone to reexamine their biases and take a fresh look before making decisions.

]]> David Kong Buzzsprout-12376658 Sun, 05 Mar 2023 10:00:00 -0500 1684 full false Anna Blue, Chief Executive Officer, Blue Moss Group, Interviewed by Rachel Humphrey Anna Blue, Chief Executive Officer, Blue Moss Group, Interviewed by Rachel Humphrey Anna shares how her career in trade associations and non-profits has shaped her leadership style and how relationship building became her superpower along the way. She discusses skill development, public speaking, and identifying whether advocating for yourself is safe and if so, how to go about doing it.  Anna also talks about her view of each individual as a whole person, rethinking the idea of work-life balance or self-care as separate from career. Lastly, Anna discusses what needs to happen to see more diversity in hospitality industry leadership and how today's leaders can change their mindsets.

]]> Anna shares how her career in trade associations and non-profits has shaped her leadership style and how relationship building became her superpower along the way. She discusses skill development, public speaking, and identifying whether advocating for yourself is safe and if so, how to go about doing it.  Anna also talks about her view of each individual as a whole person, rethinking the idea of work-life balance or self-care as separate from career. Lastly, Anna discusses what needs to happen to see more diversity in hospitality industry leadership and how today's leaders can change their mindsets.

]]> David Kong Buzzsprout-12370882 Fri, 03 Mar 2023 18:00:00 -0500 1910 full false Chip Ohlsson, Chief Development Officer, Planet Fitness, interviewed by Rachel Humphrey Chip Ohlsson, Chief Development Officer, Planet Fitness, interviewed by Rachel Humphrey Chip shares his career path from dishwasher to chief development officer, showcasing an entire career in the service industry.  He discusses the importance of knowing your values and how he chooses making decisions which are right versus ones which are easy. Chip also talks about the importance of relationships, how he's managed a demanding career on the road while also prioritizing time with his family, and why he believes it can be more effective to make your strengths stronger than to focus too much on your weaknesses.

]]> Chip shares his career path from dishwasher to chief development officer, showcasing an entire career in the service industry.  He discusses the importance of knowing your values and how he chooses making decisions which are right versus ones which are easy. Chip also talks about the importance of relationships, how he's managed a demanding career on the road while also prioritizing time with his family, and why he believes it can be more effective to make your strengths stronger than to focus too much on your weaknesses.

]]> David Kong Buzzsprout-12370870 Fri, 03 Mar 2023 18:00:00 -0500 1926 full false Mit Shah, CEO of Noble Investment Group, interviewed by David Kong Mit Shah, CEO of Noble Investment Group, interviewed by David Kong Mit shares how he led Noble Investment to spectacular success and how he prevailed over challenges, setbacks and disappointments. He offers advice on coaching and mentoring and how he built an admirable culture at Noble. We discuss challenges that women and other underrepresented groups face and Mit offers advice on finding mentors, champions and advocates as well as networking. He also offers thoughts on finding passion and drive.

]]> Mit shares how he led Noble Investment to spectacular success and how he prevailed over challenges, setbacks and disappointments. He offers advice on coaching and mentoring and how he built an admirable culture at Noble. We discuss challenges that women and other underrepresented groups face and Mit offers advice on finding mentors, champions and advocates as well as networking. He also offers thoughts on finding passion and drive.

]]> David Kong Buzzsprout-12333170 Sun, 26 Feb 2023 20:00:00 -0500 2203 full false Mitch Patel, President & CEO, Vision Hospitality Group, Interviewed by Rachel Humphrey (1) Mitch Patel, President & CEO, Vision Hospitality Group, Interviewed by Rachel Humphrey (1) Mitch Patel shares his personal journey to leadership and the many lessons he’s learned along the way.  Mitch discusses the impact his parents, both immigrants to the US, have had on his life and how he has evolved into the parent and spouse he is today, all the while growing his hotel business.  He discusses the critical importance of having a personal brand, how that has impacted his ability to build deep relationships in the hospitality industry, and how those two combined to help him lead through the pandemic. Mitch also shares how Vision Hospitality Group has developed and lives daily its world class reputation for the best corporate culture.

]]> Mitch Patel shares his personal journey to leadership and the many lessons he’s learned along the way.  Mitch discusses the impact his parents, both immigrants to the US, have had on his life and how he has evolved into the parent and spouse he is today, all the while growing his hotel business.  He discusses the critical importance of having a personal brand, how that has impacted his ability to build deep relationships in the hospitality industry, and how those two combined to help him lead through the pandemic. Mitch also shares how Vision Hospitality Group has developed and lives daily its world class reputation for the best corporate culture.

]]> David Kong Buzzsprout-12333043 Sun, 26 Feb 2023 19:00:00 -0500 2147 full false Tracy Prigmore, Founder, TLTsolutions & She Has a Deal interviewed by Lan Elliott Tracy Prigmore, Founder, TLTsolutions & She Has a Deal interviewed by Lan Elliott Tracy shares how she became one of the hotel industry’s first African American female owners, and how she built a network that includes the industry’s top CEOs, just 6 years after moving from healthcare into hospitality.  She shares the inspiration behind the She Has a Deal pitch competition, a non-profit she founded that encourages and teaches women how to become hotel owners.  She also discusses some of the challenges that women and minorities face in accessing capital to become hotel owners.

]]> Tracy shares how she became one of the hotel industry’s first African American female owners, and how she built a network that includes the industry’s top CEOs, just 6 years after moving from healthcare into hospitality.  She shares the inspiration behind the She Has a Deal pitch competition, a non-profit she founded that encourages and teaches women how to become hotel owners.  She also discusses some of the challenges that women and minorities face in accessing capital to become hotel owners.

]]> David Kong Buzzsprout-12332978 Sun, 26 Feb 2023 19:00:00 -0500 1710 full false Paul Cash, General Counsel, Wyndham Hotels & Resorts, Interviewed by Rachel Humphrey Paul Cash, General Counsel, Wyndham Hotels & Resorts, Interviewed by Rachel Humphrey Paul discusses his journey from newspaper boy to general counsel of Wyndham with stops in Germany and a large New York City firm along the way. He shares the leadership lessons he learned from living abroad, from his wife and two children, and from one of his mentors who told him you cannot lead others if you don't lead yourself. Paul talks about servant leadership and how he continues to grow and develop personally and professionally and what advice he'd give to his 21-year old self. Read Bio

]]> Paul discusses his journey from newspaper boy to general counsel of Wyndham with stops in Germany and a large New York City firm along the way. He shares the leadership lessons he learned from living abroad, from his wife and two children, and from one of his mentors who told him you cannot lead others if you don't lead yourself. Paul talks about servant leadership and how he continues to grow and develop personally and professionally and what advice he'd give to his 21-year old self. Read Bio

]]> David Kong Buzzsprout-12316388 Thu, 23 Feb 2023 18:00:00 -0500 1728 full false Emily Goldfischer, Founder of Hertelier, interviewed by Rachel Humphrey Emily Goldfischer, Founder of Hertelier, interviewed by Rachel Humphrey Emily shares her journey from her roles in public relations to the Founder of Hertelier, an online news platform inspiring women working in the hotel industry. She discusses the important lessons she has learned from being an entrepreneur, but also from overcoming challenges and setbacks (there are no such things as failures) and how taking risks has taken her career to heights she never imagined.  Emily talks about self-care and how she continues to learn (it involves reading lots of books).

]]> Emily shares her journey from her roles in public relations to the Founder of Hertelier, an online news platform inspiring women working in the hotel industry. She discusses the important lessons she has learned from being an entrepreneur, but also from overcoming challenges and setbacks (there are no such things as failures) and how taking risks has taken her career to heights she never imagined.  Emily talks about self-care and how she continues to learn (it involves reading lots of books).

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12308203 Wed, 22 Feb 2023 17:00:00 -0500 1633 full false Alison Taylor, (Retired) Chief Customer Officer, American Airlines Interviewed by Dorothy Dowling Alison Taylor, (Retired) Chief Customer Officer, American Airlines Interviewed by Dorothy Dowling Alison is a risk taker who believes you should be part of the solution and seek to uplift people in your daily life.  Alison is a true globalist and has lived in many countries and has always sought the opportunity to learn and embrace the culture of the community where she was living.  Being optimistic is a big part of being a risk taker and she explains how she put her trust in those who could see her potential.  Alison is a role model and trailblazer for many in our industry and has demonstrated consistently how leading with heart is truly the way that successful leaders build remarkable teams and dedicated followers. 

]]> Alison is a risk taker who believes you should be part of the solution and seek to uplift people in your daily life.  Alison is a true globalist and has lived in many countries and has always sought the opportunity to learn and embrace the culture of the community where she was living.  Being optimistic is a big part of being a risk taker and she explains how she put her trust in those who could see her potential.  Alison is a role model and trailblazer for many in our industry and has demonstrated consistently how leading with heart is truly the way that successful leaders build remarkable teams and dedicated followers. 

]]> David Kong Buzzsprout-12301552 Tue, 21 Feb 2023 19:00:00 -0500 2165 full false Peter Strebel, President, Americas, RateGain, interviewed by Dorothy Dowling Peter Strebel, President, Americas, RateGain, interviewed by Dorothy Dowling Peter talks about how he discovered his passion for the hotel industry at an early age and how that passion has powered his success.  He identifies the important factors of success and the lessons he learnt from his father in keeping the focus on driving business outcomes.  For Peter A+B= C , is a simple formula for success.  He took to heart his belief in treating every person with compassion and strives to enrich the communities he touches.  He expands on how his belief in seeking solutions that are out of the box has led to some of the greatest successes in his career.

]]> Peter talks about how he discovered his passion for the hotel industry at an early age and how that passion has powered his success.  He identifies the important factors of success and the lessons he learnt from his father in keeping the focus on driving business outcomes.  For Peter A+B= C , is a simple formula for success.  He took to heart his belief in treating every person with compassion and strives to enrich the communities he touches.  He expands on how his belief in seeking solutions that are out of the box has led to some of the greatest successes in his career.

]]> David Kong Buzzsprout-12289409 Mon, 20 Feb 2023 10:00:00 -0500 1980 full false Monika Nerger, Former Chief Technology Officer, Mandarin Oriental, Interviewed by David Kong Monika Nerger, Former Chief Technology Officer, Mandarin Oriental, Interviewed by David Kong Monika shares her career journey in a field traditionally dominated by men. She reveals her learnings from setbacks and her approach to challenges. We also have frank discussions as to why women and other underrepresented groups continue to face difficulties in landing executive leadership positions, and her advice on finding champions and on networking. She offers her perspectives on finding passion and her advice to her younger self.

]]> Monika shares her career journey in a field traditionally dominated by men. She reveals her learnings from setbacks and her approach to challenges. We also have frank discussions as to why women and other underrepresented groups continue to face difficulties in landing executive leadership positions, and her advice on finding champions and on networking. She offers her perspectives on finding passion and her advice to her younger self.

]]> David Kong Buzzsprout-12270667 Thu, 16 Feb 2023 21:00:00 -0500 1840 full false Talene Staab, Brand Leader, Home2 Suites by Hilton interviewed by Rachel Humphrey Talene Staab, Brand Leader, Home2 Suites by Hilton interviewed by Rachel Humphrey Talene shares her path to leadership and why her lateral moves were not only necessary but also had the greatest impact on her trajectory, as well as how she adapts to leading a team she previously served alongside.  Talene also discusses how important it is to be uncomfortable, how she tackles risks and challenges, and why being able to laugh has helped her manage the stresses of career and home. Talene further shares the importance of public speaking skills and why the hospitality industry is the ideal industry to find mentors, advocates, and champions.

]]> Talene shares her path to leadership and why her lateral moves were not only necessary but also had the greatest impact on her trajectory, as well as how she adapts to leading a team she previously served alongside.  Talene also discusses how important it is to be uncomfortable, how she tackles risks and challenges, and why being able to laugh has helped her manage the stresses of career and home. Talene further shares the importance of public speaking skills and why the hospitality industry is the ideal industry to find mentors, advocates, and champions.

]]> David Kong Buzzsprout-12270548 Thu, 16 Feb 2023 20:00:00 -0500 1768 full false Harry Thaliwal, CEO of Cross Hotels & Resorts, interviewed by David Kong Harry Thaliwal, CEO of Cross Hotels & Resorts, interviewed by David Kong Harry shares the pivotal moments of his career journey that led to his success. He talks frankly about the disappointments and setbacks in his career and the lessons learned. We discuss the importance of risk taking, finding mentors/sponsors and networking. Harry reveals his secret in finding inspiration in disruptive thinking and his structured approach in corporate purpose and employee empowerment. He also shares his thoughts on "Finding your true north and navigate boldly."

]]> Harry shares the pivotal moments of his career journey that led to his success. He talks frankly about the disappointments and setbacks in his career and the lessons learned. We discuss the importance of risk taking, finding mentors/sponsors and networking. Harry reveals his secret in finding inspiration in disruptive thinking and his structured approach in corporate purpose and employee empowerment. He also shares his thoughts on "Finding your true north and navigate boldly."

]]> David Kong Buzzsprout-12263470 Wed, 15 Feb 2023 20:00:00 -0500 2223 full false Teague Hunter, President & CEO, Hunter Advisors Interviewed by Rachel Humphrey Teague Hunter, President & CEO, Hunter Advisors Interviewed by Rachel Humphrey Teague talks about his entry into the family business, his style of leadership, and how he builds and develops the talented team around him. He shares how taking a risk at the start of the pandemic has ultimately played a role in leading to the company's most successful year yet and how he overcomes challenges. He discusses his public speaking advice, prioritizing the life part of work life, and what advice he'd give to his younger self. 

]]> Teague talks about his entry into the family business, his style of leadership, and how he builds and develops the talented team around him. He shares how taking a risk at the start of the pandemic has ultimately played a role in leading to the company's most successful year yet and how he overcomes challenges. He discusses his public speaking advice, prioritizing the life part of work life, and what advice he'd give to his younger self. 

]]> David Kong Buzzsprout-12263252 Wed, 15 Feb 2023 19:00:00 -0500 1816 full false Marina MacDonald, Former Chief Marketing Officer, Red Roof, Interviewed by Rachel Humphrey Marina MacDonald, Former Chief Marketing Officer, Red Roof, Interviewed by Rachel Humphrey Marina shares her story from executive assistant to the GM of her first hotel to chief marketing officer of a global brand. She credits being comfortable getting uncomfortable, taking risks, having incredible mentors, and overcoming her fears with so many of her decisions along the way. She shares her mantra "work life choices" and talks about the large, broad support system she has built around her and how she best relies on them as needed.  She discusses how she models advocating for yourself and giving others a safe space to advocate for themselves and then watch as it happens for others.

]]> Marina shares her story from executive assistant to the GM of her first hotel to chief marketing officer of a global brand. She credits being comfortable getting uncomfortable, taking risks, having incredible mentors, and overcoming her fears with so many of her decisions along the way. She shares her mantra "work life choices" and talks about the large, broad support system she has built around her and how she best relies on them as needed.  She discusses how she models advocating for yourself and giving others a safe space to advocate for themselves and then watch as it happens for others.

]]> David Kong Buzzsprout-12263107 Wed, 15 Feb 2023 19:00:00 -0500 1634 full false Lina Patel, Director, Strategic Franchise Initiatives, Red Roof, interviewed by David Kong Lina Patel, Director, Strategic Franchise Initiatives, Red Roof, interviewed by David Kong Lina shares her learnings from leading over 1000 people on their journey to Kailash, and her experience being a pioneer in women hotel ownership 20 some years ago. She discusses her passion in serving on the boards of AAHOA and LPS and the launch of HerOwnership program. Lina then offers lessons from the disappointments and setbacks in her career and some tips on networking. We also talk about overcoming the imposter syndrome and “head trash.”  You wouldn’t want to miss Lina’s parting advice for aspiring women and other underrepresented groups.

]]> Lina shares her learnings from leading over 1000 people on their journey to Kailash, and her experience being a pioneer in women hotel ownership 20 some years ago. She discusses her passion in serving on the boards of AAHOA and LPS and the launch of HerOwnership program. Lina then offers lessons from the disappointments and setbacks in her career and some tips on networking. We also talk about overcoming the imposter syndrome and “head trash.”  You wouldn’t want to miss Lina’s parting advice for aspiring women and other underrepresented groups.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12262969 Wed, 15 Feb 2023 18:00:00 -0500 1612 full false Mike Deitemeyer, Executive Vice President, Rockbridge Holdings, interviewed by David Kong Mike Deitemeyer, Executive Vice President, Rockbridge Holdings, interviewed by David Kong In this interview, Mike reveals how venturing into unfamiliar territory helped him build a solid foundation, and his experience working with the Rowling family who acquired and transformed Omni Hotels & Resorts. We discuss the disappointments and setbacks in his career and the lessons he learned. Mike talks about his mentors and sponsors, and how embracing diversity, equity and inclusion has helped him. Finally, Mike offers his advice to his younger self and advice on personal empowerment.

]]> In this interview, Mike reveals how venturing into unfamiliar territory helped him build a solid foundation, and his experience working with the Rowling family who acquired and transformed Omni Hotels & Resorts. We discuss the disappointments and setbacks in his career and the lessons he learned. Mike talks about his mentors and sponsors, and how embracing diversity, equity and inclusion has helped him. Finally, Mike offers his advice to his younger self and advice on personal empowerment.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12246162 Mon, 13 Feb 2023 18:00:00 -0500 1917 full false Leslie Hale, President & CEO of RLJ Lodging, interviewed by David Kong Leslie Hale, President & CEO of RLJ Lodging, interviewed by David Kong As the 2023 Chairperson of the American Hotel & Lodging Association, Leslie reflects on the key inflection points of her career journey holding senior positions at Goldman Sachs and GE. She comments on the importance of formal education being a graduate of Howard University and holding an MBA from Harvard. We discussed why our industry is lacking in women and minority representation in "C" suite positions and what should be done to improve it. Leslie also shares her experience and advice on taking risks, approaching challenges and prevailing over setbacks. Finally, Leslie offers her perspectives on work life harmony, her leadership style and the "imposter syndrome".

]]> As the 2023 Chairperson of the American Hotel & Lodging Association, Leslie reflects on the key inflection points of her career journey holding senior positions at Goldman Sachs and GE. She comments on the importance of formal education being a graduate of Howard University and holding an MBA from Harvard. We discussed why our industry is lacking in women and minority representation in "C" suite positions and what should be done to improve it. Leslie also shares her experience and advice on taking risks, approaching challenges and prevailing over setbacks. Finally, Leslie offers her perspectives on work life harmony, her leadership style and the "imposter syndrome".

]]> David Kong Buzzsprout-12245633 Mon, 13 Feb 2023 17:00:00 -0500 1449 full false Lisa Lombardo, President, ARK Holdings Group, Interviewed by Rachel Humphrey Lisa Lombardo, President, ARK Holdings Group, Interviewed by Rachel Humphrey Lisa shares how she earned her reputation as a "serial connector of people" in building her own relationships and expanding the networks of others.  She discusses how being an advocate for the industry with elected officials and engaging with industry trade associations has developed several of her leadership skills and also how she intentionally sought out to strengthen her public speaking skills. Finally, Lisa talks about her very personal approach to taking risks and her advice to her younger self which is also perhaps her only life's regret.

]]> Lisa shares how she earned her reputation as a "serial connector of people" in building her own relationships and expanding the networks of others.  She discusses how being an advocate for the industry with elected officials and engaging with industry trade associations has developed several of her leadership skills and also how she intentionally sought out to strengthen her public speaking skills. Finally, Lisa talks about her very personal approach to taking risks and her advice to her younger self which is also perhaps her only life's regret.

]]> David Kong Buzzsprout-12245373 Mon, 13 Feb 2023 17:00:00 -0500 1840 full false Davonne Reaves, Founder of Vesterr & The Vonne Group, interviewed by Lan Elliott Davonne Reaves, Founder of Vesterr & The Vonne Group, interviewed by Lan Elliott Davonne shares how she went from a front desk agent to being one of the youngest female hotel owners.  She explains the elements she considered in building her unique personal brand.  Davonne discusses how great female mentors and champions have helped her, and three major risks she took to get to where she is today.  She also shares how being confident and authentic helps her advocate for herself, following the examples of other women she’s seen in the boardroom, who come prepared with the facts and are comfortable speaking up.

]]> Davonne shares how she went from a front desk agent to being one of the youngest female hotel owners.  She explains the elements she considered in building her unique personal brand.  Davonne discusses how great female mentors and champions have helped her, and three major risks she took to get to where she is today.  She also shares how being confident and authentic helps her advocate for herself, following the examples of other women she’s seen in the boardroom, who come prepared with the facts and are comfortable speaking up.

]]> David Kong Buzzsprout-12245318 Mon, 13 Feb 2023 16:00:00 -0500 1769 full false W. Chris Green, President, Humanitarian Hotels interviewed by Lan Elliott W. Chris Green, President, Humanitarian Hotels interviewed by Lan Elliott Chris shares how he evolved from a hard charging, P&L-focused manager into an inspiring leader, whose staff would “follow him into battle.”  He shares his discovery that when he stopped looking at the numbers and started looking at the people, the numbers came – and were actually better than expected.  Chris tells a compelling story that taught him to listen with genuine interest, and why he leads his team from behind – not from out front.

]]> Chris shares how he evolved from a hard charging, P&L-focused manager into an inspiring leader, whose staff would “follow him into battle.”  He shares his discovery that when he stopped looking at the numbers and started looking at the people, the numbers came – and were actually better than expected.  Chris tells a compelling story that taught him to listen with genuine interest, and why he leads his team from behind – not from out front.

]]> David Kong Buzzsprout-12245045 Mon, 13 Feb 2023 16:00:00 -0500 2055 full false Leslie Ng, Vice Chairman, Waramaug Hospitality, interviewed by Lan Elliott Leslie Ng, Vice Chairman, Waramaug Hospitality, interviewed by Lan Elliott Having led numerous large hotel transactions and deal teams, Leslie shares his incredible career journey and his current venture, which started as a hobby that grew into a 35-hotel investment vehicle.  He describes how, early in his career, he determined the one skill that would make him sought after, and how he intentionally honed that skill, to position himself for the best opportunities.  As a highly-skilled negotiator, Leslie explains how he overcomes challenges in getting deals done, and the moment he decided to forever threw away all scripts and notes when giving speeches.

]]> Having led numerous large hotel transactions and deal teams, Leslie shares his incredible career journey and his current venture, which started as a hobby that grew into a 35-hotel investment vehicle.  He describes how, early in his career, he determined the one skill that would make him sought after, and how he intentionally honed that skill, to position himself for the best opportunities.  As a highly-skilled negotiator, Leslie explains how he overcomes challenges in getting deals done, and the moment he decided to forever threw away all scripts and notes when giving speeches.

]]> David Kong Buzzsprout-12244999 Mon, 13 Feb 2023 16:00:00 -0500 1991 full false Kendra Plummer, Founder, Elise Capital, interviewed by Lan Elliott Kendra Plummer, Founder, Elise Capital, interviewed by Lan Elliott Determined to become a hotel owner from a young age, Kendra shares her career journey to hotel ownership and how her company, Elise Capital, empowers and educates women and other underrepresented groups to become hotel owners.  She discusses taking risks and overcoming obstacles, why celebrating a “positive memento” on a daily basis helps banish negative thoughts, and the benefits of developing her personal board of advisors, who mentor and champion her.

]]> Determined to become a hotel owner from a young age, Kendra shares her career journey to hotel ownership and how her company, Elise Capital, empowers and educates women and other underrepresented groups to become hotel owners.  She discusses taking risks and overcoming obstacles, why celebrating a “positive memento” on a daily basis helps banish negative thoughts, and the benefits of developing her personal board of advisors, who mentor and champion her.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12207075 Tue, 07 Feb 2023 18:00:00 -0500 1606 full false Stacy Silver, President of Silver Hospitality Group, interviewed by David Kong Stacy Silver, President of Silver Hospitality Group, interviewed by David Kong  Stacy shares her career journey and key factors that contributed to her success. She shares her approach to challenges, and also an example of rebounding from a major setback. We discuss networking, risk-taking and finding inspiration. We also talk about diversity, equity and inclusion in our industry, how we can overcome the "Imposter Syndrome" and "Head Trash". Finally, Stacy offers her advice to her younger self and to our audience.

]]>  Stacy shares her career journey and key factors that contributed to her success. She shares her approach to challenges, and also an example of rebounding from a major setback. We discuss networking, risk-taking and finding inspiration. We also talk about diversity, equity and inclusion in our industry, how we can overcome the "Imposter Syndrome" and "Head Trash". Finally, Stacy offers her advice to her younger self and to our audience.

]]> David Kong Buzzsprout-12204319 Tue, 07 Feb 2023 14:00:00 -0500 1502 full false Shruti Gandhi Buckley, Global Brand Leader, Hampton, Interviewed by Rachel Humphrey Shruti Gandhi Buckley, Global Brand Leader, Hampton, Interviewed by Rachel Humphrey Shruti discusses the importance of self-care and the approach which works for her. She shares tips on advocating for yourself and for overcoming obstacles and tackling risks, both of which she views as opportunities. Shruti also talks about the role of your support system, how she relies on hers, and what makes each one unique and important. Lastly, Shruti shares her advice for her younger self and where she finds happiness at this stage of her life and career. 

]]> Shruti discusses the importance of self-care and the approach which works for her. She shares tips on advocating for yourself and for overcoming obstacles and tackling risks, both of which she views as opportunities. Shruti also talks about the role of your support system, how she relies on hers, and what makes each one unique and important. Lastly, Shruti shares her advice for her younger self and where she finds happiness at this stage of her life and career. 

]]> David Kong Buzzsprout-12159764 Tue, 31 Jan 2023 22:00:00 -0500 1867 full false Geoff Ballotti, President and CEO of Wyndham Hotels & Resorts interviewed by David Kong, DEI Advisors Geoff Ballotti, President and CEO of Wyndham Hotels & Resorts interviewed by David Kong, DEI Advisors In this episode, Geoff Ballotti, President and CEO, Wyndham Hotels & Resorts, shares his journey from dishwasher to CEO of one the largest hotel companies in the world. He reflects on the key inflection points, lessons learned and how he overcame disappointments and setbacks. Geoff also shares his experience leading Wyndham through the pandemic and how he found courage and grace in the face of unprecedented hardship. We discuss Wyndham's unwavering commitment to ESG and DEI and Geoff's advice on some of the barriers to women leadership. Finally, Geoff shares his thoughts on mentors and advocates, and the importance of taking risks.

]]> In this episode, Geoff Ballotti, President and CEO, Wyndham Hotels & Resorts, shares his journey from dishwasher to CEO of one the largest hotel companies in the world. He reflects on the key inflection points, lessons learned and how he overcame disappointments and setbacks. Geoff also shares his experience leading Wyndham through the pandemic and how he found courage and grace in the face of unprecedented hardship. We discuss Wyndham's unwavering commitment to ESG and DEI and Geoff's advice on some of the barriers to women leadership. Finally, Geoff shares his thoughts on mentors and advocates, and the importance of taking risks.

]]> David Kong Buzzsprout-12120493 Wed, 25 Jan 2023 19:00:00 -0500 2139 full false David Kong, Founder, It's Personal Stories, A Hospitality Podcast, interviewed by Rachel Humphrey David Kong, Founder, It's Personal Stories, A Hospitality Podcast, interviewed by Rachel Humphrey In this interview, David tells his story as an immigrant, how he progressed up the ladder to become the CEO of one of the largest hotel companies in the world, and how he intends to use his time during retirement to help women and minority groups achieve their career aspirations. He reveals how he took risks, built networks and found champions to achieve his success. Finally, he offers advice he would give to his younger self and to the audience.




]]> In this interview, David tells his story as an immigrant, how he progressed up the ladder to become the CEO of one of the largest hotel companies in the world, and how he intends to use his time during retirement to help women and minority groups achieve their career aspirations. He reveals how he took risks, built networks and found champions to achieve his success. Finally, he offers advice he would give to his younger self and to the audience.




]]> David Kong Buzzsprout-12087128 Fri, 20 Jan 2023 15:00:00 -0500 1805 full false Seema Jain, Founder & CEO, Seva Global Interviewed by Rachel Humphrey Seema Jain, Founder & CEO, Seva Global Interviewed by Rachel Humphrey Seema shares how she took a hotel revenue management sales strategy and turned it next into a hotel brand career and now an entrepreneurial venture. She discusses her love of public speaking, prioritizing self care, and the important role seva (selfless service) plays in her life. Seema also talks about creating your personal brand and what advice she'd give her younger self, which is the same advice she currently imparts on her own children!

]]> Seema shares how she took a hotel revenue management sales strategy and turned it next into a hotel brand career and now an entrepreneurial venture. She discusses her love of public speaking, prioritizing self care, and the important role seva (selfless service) plays in her life. Seema also talks about creating your personal brand and what advice she'd give her younger self, which is the same advice she currently imparts on her own children!

]]> David Kong Buzzsprout-12081928 Thu, 19 Jan 2023 18:00:00 -0500 1837 full false Dorothy Dowling, Managing Director, Horwath HTL, interviewed by David Kong Dorothy Dowling, Managing Director, Horwath HTL, interviewed by David Kong Dorothy  is a much-admired and accomplished leader in the hospitality industry. In this episode, she shares her career journey and some of the key factors that contributed to her success. We discuss the lessons she learned along the way. She talks about her personal mantra and the advice that she has given as a mentor. Dorothy also shares her experience as a public company trustee, and how she approaches her work as an entrepreneur of her own life. She shares how she finds strength and resilience in the face of adversity. You wouldn't want to miss her advice to those who have higher career aspirations.

]]> Dorothy  is a much-admired and accomplished leader in the hospitality industry. In this episode, she shares her career journey and some of the key factors that contributed to her success. We discuss the lessons she learned along the way. She talks about her personal mantra and the advice that she has given as a mentor. Dorothy also shares her experience as a public company trustee, and how she approaches her work as an entrepreneur of her own life. She shares how she finds strength and resilience in the face of adversity. You wouldn't want to miss her advice to those who have higher career aspirations.

]]> David Kong Buzzsprout-12073844 Wed, 18 Jan 2023 21:00:00 -0500 1790 full false Chip Rogers, Former President & CEO AHLA, Interviewed by Rachel Humphrey, DEI Advisors Chip Rogers, Former President & CEO AHLA, Interviewed by Rachel Humphrey, DEI Advisors Chip Rogers shares his path from entrepreneur to senator to hospitality industry executive. He shares his strategies for managing his love of and commitments to his career and his family, how he identifies talent and builds great teams, and how he has formed deep relationships across the industry. Chip also discusses, among other great advice, which skills he relied on in leading through the pandemic, how he tackles challenges generally, and what lessons he learned from his parents which helped shape who he is as a leader today.

]]> Chip Rogers shares his path from entrepreneur to senator to hospitality industry executive. He shares his strategies for managing his love of and commitments to his career and his family, how he identifies talent and builds great teams, and how he has formed deep relationships across the industry. Chip also discusses, among other great advice, which skills he relied on in leading through the pandemic, how he tackles challenges generally, and what lessons he learned from his parents which helped shape who he is as a leader today.

]]> David Kong Buzzsprout-12054951 Mon, 16 Jan 2023 14:00:00 -0500 1810 full true Stephanie Linnartz, Former President, Marriott International, interviewed by Lan Elliott Stephanie Linnartz, Former President, Marriott International, interviewed by Lan Elliott The first woman appointed President of a major hotel brand, Stephanie shares her spectacular career journey at Marriott International, and how surrounding herself with diverse teams has been one of the keys to her success.  She describes what she looks for in potential leaders, and how humor can be useful in defusing difficult situations.  She encourages women and underrepresented groups to advocate for themselves, to be authentic, and not to be so tough on themselves when things don’t go well.

]]> The first woman appointed President of a major hotel brand, Stephanie shares her spectacular career journey at Marriott International, and how surrounding herself with diverse teams has been one of the keys to her success.  She describes what she looks for in potential leaders, and how humor can be useful in defusing difficult situations.  She encourages women and underrepresented groups to advocate for themselves, to be authentic, and not to be so tough on themselves when things don’t go well.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12049719 Sun, 15 Jan 2023 20:00:00 -0500 2336 full false Lisa Checchio, Chief Commercial Officer, EBG, interviewed by Rachel Humphrey, DEI Advisors Lisa Checchio, Chief Commercial Officer, EBG, interviewed by Rachel Humphrey, DEI Advisors Lisa discusses how she pivoted from a planned career as a doctor to a fulfilling career as a hospitality industry executive.  She shares how champions behind the scenes and a well-selected support system have helped her as she has progressed through her career and how she guides the next generation of leaders in a similar way. Lisa talks about how being present in whatever she is doing at the time helps her manage her day and how hope and optimism played a key role in her leadership during the pandemic. Lastly, she shares what she'd tell her younger self and why she encourages everyone to BYOC (bring your own chair) in an effort to advocate for yourself.

]]> Lisa discusses how she pivoted from a planned career as a doctor to a fulfilling career as a hospitality industry executive.  She shares how champions behind the scenes and a well-selected support system have helped her as she has progressed through her career and how she guides the next generation of leaders in a similar way. Lisa talks about how being present in whatever she is doing at the time helps her manage her day and how hope and optimism played a key role in her leadership during the pandemic. Lastly, she shares what she'd tell her younger self and why she encourages everyone to BYOC (bring your own chair) in an effort to advocate for yourself.

]]> David Kong Buzzsprout-12049396 Sun, 15 Jan 2023 19:00:00 -0500 1698 full false Andrea Belfanti, CEO, International Society of Hospitality Consultants (ISHC) interviewed by Lan Elliott, DEI Advisors Andrea Belfanti, CEO, International Society of Hospitality Consultants (ISHC) interviewed by Lan Elliott, DEI Advisors Andrea shares how she handles those negative voices we all have in our heads and offers specific advice on creating inclusive workplaces.  When dealing with a challenge, she describes how she thinks through the problem and comes up with a plan – and a back-up plan.  She also explains how she’s successfully asked for a raise or promotion, and how she advocates for other women and underrepresented groups.  Andrea also offers a unique approach to networking and how to follow up in a genuine way.

]]> Andrea shares how she handles those negative voices we all have in our heads and offers specific advice on creating inclusive workplaces.  When dealing with a challenge, she describes how she thinks through the problem and comes up with a plan – and a back-up plan.  She also explains how she’s successfully asked for a raise or promotion, and how she advocates for other women and underrepresented groups.  Andrea also offers a unique approach to networking and how to follow up in a genuine way.

]]> David Kong Buzzsprout-12049376 Sun, 15 Jan 2023 19:00:00 -0500 2210 full false Andrea Foster, Executive Vice President, Development, MindClick, interviewed by Rachel Humphrey, DEI Advisors Andrea Foster, Executive Vice President, Development, MindClick, interviewed by Rachel Humphrey, DEI Advisors Andrea shares how her commitment to service has led her to volunteering with industry associations and non-profits, which have also helped develop her leadership skills.  She discusses how she tackles challenges, what characteristics she looks for in building her support system and when she leans into them for guidance, and how we can advocate for others and ourselves most effectively.  Andrea also reveals her four preparation techniques which she uses to fine tune her public speaking skills.

]]> Andrea shares how her commitment to service has led her to volunteering with industry associations and non-profits, which have also helped develop her leadership skills.  She discusses how she tackles challenges, what characteristics she looks for in building her support system and when she leans into them for guidance, and how we can advocate for others and ourselves most effectively.  Andrea also reveals her four preparation techniques which she uses to fine tune her public speaking skills.

]]> David Kong Buzzsprout-12049339 Sun, 15 Jan 2023 19:00:00 -0500 1767 full false Justin Knight, CEO, Apple Hospitality REIT & Chair, AHLA, interviewed by Rachel Humphrey Justin Knight, CEO, Apple Hospitality REIT & Chair, AHLA, interviewed by Rachel Humphrey Justin discusses what he looks for in building a great team, how he evaluates and overcomes obstacles, and the importance of building relationships which then develop your network.  He also shares how he strives to be present in both his career and with his family and why he'd tell his younger self to worry less about the future and maximize the present. Justin also talks about how his volunteerism with not-for-profit organizations and industry organizations has been invaluable for him and how he prepares for public speaking opportunities.




]]> Justin discusses what he looks for in building a great team, how he evaluates and overcomes obstacles, and the importance of building relationships which then develop your network.  He also shares how he strives to be present in both his career and with his family and why he'd tell his younger self to worry less about the future and maximize the present. Justin also talks about how his volunteerism with not-for-profit organizations and industry organizations has been invaluable for him and how he prepares for public speaking opportunities.




]]> David Kong Buzzsprout-12049310 Sun, 15 Jan 2023 19:00:00 -0500 1493 full false Allison Reid, Global Head of Hospitality and Leisure, Ferguson Partners, interviewed by Lan Elliott Allison Reid, Global Head of Hospitality and Leisure, Ferguson Partners, interviewed by Lan Elliott Allison shares the 4 questions that help her build teams, which has lead to happier, more productive team members.  She explains why she avoids the jealousy, drama and comparisons that often swirl in corporate cultures, and how she handles negative thoughts.  She also describes her technique for resolving a problematic issue (tip:  ask the quiet person in the room), and the importance of developing your own, authentic style.  Allison also explains how classic negotiation skills are key to advocating for yourself.

]]> Allison shares the 4 questions that help her build teams, which has lead to happier, more productive team members.  She explains why she avoids the jealousy, drama and comparisons that often swirl in corporate cultures, and how she handles negative thoughts.  She also describes her technique for resolving a problematic issue (tip:  ask the quiet person in the room), and the importance of developing your own, authentic style.  Allison also explains how classic negotiation skills are key to advocating for yourself.

]]> David Kong Buzzsprout-12049277 Sun, 15 Jan 2023 19:00:00 -0500 1854 full false Elie Maalouf, CEO, IHG interviewed by Lan Elliott, DEI Advisors Elie Maalouf, CEO, IHG interviewed by Lan Elliott, DEI Advisors Elie shares the 6 attributes he looks for in leaders - one of them is joy! – and how mastering the skill of persuasion is essential to your career.  He discusses the importance of successful companies being more intentional in having mentors seek out mentees, rather than leaving it to chance.  On overcoming obstacles, Elie believes it’s important for teams to share the mindset that they can make things better, by identifying the issues, breaking them down into their core problems, and coming up with solutions.

]]> Elie shares the 6 attributes he looks for in leaders - one of them is joy! – and how mastering the skill of persuasion is essential to your career.  He discusses the importance of successful companies being more intentional in having mentors seek out mentees, rather than leaving it to chance.  On overcoming obstacles, Elie believes it’s important for teams to share the mindset that they can make things better, by identifying the issues, breaking them down into their core problems, and coming up with solutions.

]]> David Kong Buzzsprout-12049217 Sun, 15 Jan 2023 19:00:00 -0500 2146 full false Amanda Hite, President, STR interviewed by Lan Elliott, DEI Advisors Amanda Hite, President, STR interviewed by Lan Elliott, DEI Advisors In 5 years, Amanda rose to President of STR, the leading provider of data to the global hospitality industry; and she's been leading STR for the last decade.  In this interview, she shares her journey to leadership, how her leadership style helped her guide STR during the early days of the pandemic, the advice she learned from her mentors, and why she seeks out people who will tell her the hard truths that she needs to hear.

]]> In 5 years, Amanda rose to President of STR, the leading provider of data to the global hospitality industry; and she's been leading STR for the last decade.  In this interview, she shares her journey to leadership, how her leadership style helped her guide STR during the early days of the pandemic, the advice she learned from her mentors, and why she seeks out people who will tell her the hard truths that she needs to hear.

]]> David Kong Buzzsprout-12049185 Sun, 15 Jan 2023 18:00:00 -0500 1531 full false Mark Hoplamazian, President & CEO, Hyatt Hotels Corporation, interviewed by David Kong Mark Hoplamazian, President & CEO, Hyatt Hotels Corporation, interviewed by David Kong In this episode, Mark shares his career journey and discusses Hyatt's purpose statement - "To care for people so they can be their best," and how it guides Hyatt's ESG and DEI initiatives. Mark gives details of Hyatt's focus on recruiting, retaining and promoting diverse talent. Mark shares his learnings from setbacks and disappoints and his general approach to challenges. Mark also offers advice for aspiring women and minorities.

]]> In this episode, Mark shares his career journey and discusses Hyatt's purpose statement - "To care for people so they can be their best," and how it guides Hyatt's ESG and DEI initiatives. Mark gives details of Hyatt's focus on recruiting, retaining and promoting diverse talent. Mark shares his learnings from setbacks and disappoints and his general approach to challenges. Mark also offers advice for aspiring women and minorities.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12040715 Fri, 13 Jan 2023 22:00:00 -0500 2045 full false Lan Elliott, Co-Founder & Principal, Acacia Holdings LLC, interviewed by David Kong Lan Elliott, Co-Founder & Principal, Acacia Holdings LLC, interviewed by David Kong Lan shares her career journey and the importance of mentors and champions. We discuss the "Imposter Syndrome" and tips on overcoming that negativity.  Lan reveals her learnings from setbacks and disappointments, and how she broke through a field traditionally dominated by men.  She also offers advice to her younger self, and to students she meets at Castell @College.

]]> Lan shares her career journey and the importance of mentors and champions. We discuss the "Imposter Syndrome" and tips on overcoming that negativity.  Lan reveals her learnings from setbacks and disappointments, and how she broke through a field traditionally dominated by men.  She also offers advice to her younger self, and to students she meets at Castell @College.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12039982 Fri, 13 Jan 2023 18:00:00 -0500 1904 full false Rachel Humphrey, Founder of Women in Hospitality Leadership Alliance, interviewed by David Kong Rachel Humphrey, Founder of Women in Hospitality Leadership Alliance, interviewed by David Kong In this interview, Rachel shares her career journey and how she transitioned from a trial lawyer to becoming SVP, COO and Interim CEO at AAHOA. She discusses the mentors and champions in her life and how she built a vast network. She offers advice on public speaking, approach to challenges and work life balance. You won't want to miss Rachel's personal mantra and advice to her younger self.

]]> In this interview, Rachel shares her career journey and how she transitioned from a trial lawyer to becoming SVP, COO and Interim CEO at AAHOA. She discusses the mentors and champions in her life and how she built a vast network. She offers advice on public speaking, approach to challenges and work life balance. You won't want to miss Rachel's personal mantra and advice to her younger self.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12027369 Wed, 11 Jan 2023 21:00:00 -0500 1810 full false Heather McCrory, Principal, Heather J. McCrory & Associates, interviewed by David Kong Heather McCrory, Principal, Heather J. McCrory & Associates, interviewed by David Kong In this episode, Heather shares her career journey the past thirty some years ascending from her humble beginning to becoming CEO of Accor Hotels, North & Central America, and the lessons learned along the way. Heather also reveals findings of her research project to understand why women are opting out of leadership roles and how they can achieve their career aspirations. We discuss the importance of and tips on finding mentors, advocating for ourselves and networking.

]]> In this episode, Heather shares her career journey the past thirty some years ascending from her humble beginning to becoming CEO of Accor Hotels, North & Central America, and the lessons learned along the way. Heather also reveals findings of her research project to understand why women are opting out of leadership roles and how they can achieve their career aspirations. We discuss the importance of and tips on finding mentors, advocating for ourselves and networking.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12026518 Wed, 11 Jan 2023 19:00:00 -0500 1632 full false Keith Barr, Former Global CEO, IHG Hotels & Resorts, interviewed by David Kong Keith Barr, Former Global CEO, IHG Hotels & Resorts, interviewed by David Kong In this episode, Keith Barr, the former Global CEO of IHG Hotels & Resorts shares, IHG's 10 year "Journey to Tomorrow" plan and strategies in implementing ESG and DEI initiatives globally. Keith offers advice on finding mentors/advocates, and how to overcome challenges in one's career progression. We also discussed Keith's transition from Bristol Hotels and how he distinguished himself, the factors contributing to his success and how he approaches challenges, setbacks and disappointments.

]]> In this episode, Keith Barr, the former Global CEO of IHG Hotels & Resorts shares, IHG's 10 year "Journey to Tomorrow" plan and strategies in implementing ESG and DEI initiatives globally. Keith offers advice on finding mentors/advocates, and how to overcome challenges in one's career progression. We also discussed Keith's transition from Bristol Hotels and how he distinguished himself, the factors contributing to his success and how he approaches challenges, setbacks and disappointments.

]]> David Kong Buzzsprout-12026145 Wed, 11 Jan 2023 18:00:00 -0500 1903 full false Gilda Perez-Alvarado, CEO, Orient Express & Group Chief Strategy Officer, Accor, interviewed by David Kong Gilda Perez-Alvarado, CEO, Orient Express & Group Chief Strategy Officer, Accor, interviewed by David Kong In this episode, Gilda shares contributing factors to her success. She discusses the importance of building a network, and finding mentors and advocates. She also talks abut the required skills and qualities of great leaders. Managing a hectic job and the needs of a young child can be daunting. Gilda offers her advice for working moms. We also have a frank conversation about the lack of women and other underrepresented groups in executive leadership roles and what companies can do to improve the situation.

]]> In this episode, Gilda shares contributing factors to her success. She discusses the importance of building a network, and finding mentors and advocates. She also talks abut the required skills and qualities of great leaders. Managing a hectic job and the needs of a young child can be daunting. Gilda offers her advice for working moms. We also have a frank conversation about the lack of women and other underrepresented groups in executive leadership roles and what companies can do to improve the situation.

]]> David Kong Buzzsprout-12023980 Wed, 11 Jan 2023 12:00:00 -0500 2280 full false Radhika Papandreou, President of North America, Korn Ferry, interviewed by David Kong Korn Ferry, interviewed by David Kong Radhika Papandreou, President of North America, Korn Ferry, interviewed by David Kong Korn Ferry, interviewed by David Kong In this episode, Radhika shares recent trends and provides helpful tips to prepare for interviews. Radhika also offers advice to women and minorities with high career aspirations on building a network, finding champions/mentors, improving and broadening skill set, taking calculated risks and being positive.

]]> In this episode, Radhika shares recent trends and provides helpful tips to prepare for interviews. Radhika also offers advice to women and minorities with high career aspirations on building a network, finding champions/mentors, improving and broadening skill set, taking calculated risks and being positive.

]]> David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott Buzzsprout-12019444 Tue, 10 Jan 2023 18:00:00 -0500 1954 full false