Loyalty Beat Tue, 12 May 2026 00:04:18 -0400 https://loyaltybeat.buzzsprout.com en-us © 2026 Loyalty Beat yes 877fec56-4105-52b2-bc94-067c5bd40c12 C-Store Loyalty Expertise episodic false Buzzsprout (https://www.buzzsprout.com) C-Store Loyalty Expertise https://storage.buzzsprout.com/z6yq9hfcnxj3dmsmhh48b76c4inu?.jpg Loyalty Beat Episode 5: The Power of Vendor Participation Episode 5: The Power of Vendor Participation One of the great assets to having a convenience store loyalty program is the wealth of data and actionable analytics on your customers. Those analytics put you in a position to create powerful and profitable relationships with your vendors. Join Dan and me as we discuss how retailers can form strong relationships with vendors and how to leverage those relationships to create the best experience for your customers. 

]]> One of the great assets to having a convenience store loyalty program is the wealth of data and actionable analytics on your customers. Those analytics put you in a position to create powerful and profitable relationships with your vendors. Join Dan and me as we discuss how retailers can form strong relationships with vendors and how to leverage those relationships to create the best experience for your customers. 

]]> C-Store Loyalty Expertise Buzzsprout-8662782 Wed, 16 Jun 2021 05:00:00 -0500 792 1 5 full false Episode 4: The evolution of successful loyalty Episode 4: The evolution of successful loyalty In our fourth episode, Dan talks about the evolution of Hot Spot's successful 14 year old rewards program and how to implement a program that continues to evolve and bring in new customers. 

]]> In our fourth episode, Dan talks about the evolution of Hot Spot's successful 14 year old rewards program and how to implement a program that continues to evolve and bring in new customers. 

]]> C-Store Loyalty Expertise Buzzsprout-8454259 Wed, 05 May 2021 07:00:00 -0500 884 full false Episode 3: Sustaining Loyalty Longevity Episode 3: Sustaining Loyalty Longevity How many webinars, or podcasts, or pitches have we listened to that never go beyond generalized statements or advice? Well, not this one. 
 

For our third episode, Dan has graciously offered to pull back the curtain and give us a glimpse of how Hot Spot rewards are structured and we will talk about the common pitfalls that make loyalty programs fail by year 3. KFC has its 11 secret herbs and spices and well…we don’t have a cute name for ours yet, but listen along as we uncover Electrum and Hotspot’s secret ingredients for loyalty success and longevity. 

]]> How many webinars, or podcasts, or pitches have we listened to that never go beyond generalized statements or advice? Well, not this one. 
 

For our third episode, Dan has graciously offered to pull back the curtain and give us a glimpse of how Hot Spot rewards are structured and we will talk about the common pitfalls that make loyalty programs fail by year 3. KFC has its 11 secret herbs and spices and well…we don’t have a cute name for ours yet, but listen along as we uncover Electrum and Hotspot’s secret ingredients for loyalty success and longevity. 

]]> C-Store Loyalty Expertise Buzzsprout-8263917 Wed, 07 Apr 2021 06:00:00 -0500 1087 1 3 full false Episode 2: Bringing pump customers inside the store Episode 2: Bringing pump customers inside the store Ali King interviews Dan Durbin, Director of Logistics at R.L. Jordan Oil and Rebecca Burch, EVP of Sales at Electrum Holdings to provide insights on how to navigate the demands of competitive fuel pricing, strategies to bring pump only customers inside the store, and the future of the convenience store model as we become less gas centric in the years to come.  



]]> Ali King interviews Dan Durbin, Director of Logistics at R.L. Jordan Oil and Rebecca Burch, EVP of Sales at Electrum Holdings to provide insights on how to navigate the demands of competitive fuel pricing, strategies to bring pump only customers inside the store, and the future of the convenience store model as we become less gas centric in the years to come.  



]]> C-Store Loyalty Expertise Buzzsprout-8134231 Wed, 17 Mar 2021 06:00:00 -0500 1190 1 2 full false Episode 1: What makes a good loyalty program? Episode 1: What makes a good loyalty program?  Ali King interviews Dan Durbin (R.L. Jordan Oil) about what makes a good convenience store loyalty program from the retailer perspective. 

]]>  Ali King interviews Dan Durbin (R.L. Jordan Oil) about what makes a good convenience store loyalty program from the retailer perspective. 

]]> C-Store Loyalty Expertise Buzzsprout-7836805 Tue, 23 Feb 2021 17:00:00 -0600 909 1 1 full false Loyalty Beat Trailer Loyalty Beat Trailer Welcome to Loyalty Beat!

]]> Welcome to Loyalty Beat!

]]> C-Store Loyalty Expertise Buzzsprout-7484323 Mon, 25 Jan 2021 18:00:00 -0600 67 full false