Client Messaging

I don’t believe this is a feature currently, but adding the option for clients to message us and for us to message them would be really helpful!

Fur de Lis Pet Care 1 day ago

💡

Feature Request

In-app messaging for clients

I want to be able to send messages to clients directly in the app, similar to CRMs like Bloom, Honeybook, or Time2Pet. This is important because it would keep all client communication organized in one place instead of relying on external emails.

Debbie LeBlond 1 day ago

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Feature Request

Native Mobile App with Push Notifications for Booking Requests

I want a native mobile app that provides push notifications on my phone whenever I receive a new booking request. This would be much more convenient than checking email or the web app manually.

Debbie LeBlond 1 day ago

💡

Feature Request

Automatic payments

One of my clients asked if I can have their card get charged automatically for their monthly worth of dog walks. I don’t think this exists right? If not, would love to have this feature added if possible, Thanks :)

trustedpetcare.cm 1 day ago

💡

Feature Request

Portal vs booking page?

I had a client unable to see his previous bookings and find his invoice in his profile. Is that because he was on my booking page? Do I need to give a separate link for the portal so he can see invoices and past bookings?

Sara Wright 2 days ago

2

📥 Feedback

Recurring bookings not generating invoice

After creating a repeat booking billed both weekly and monthly, it seems there isn’t an invoice associated with the bookings and I don’t see an option to add to an invoice. Typically I send the invoice before I confirm a booking (just so I know the booking has received payment). I wasn’t sure if it would be possible to send out the invoices before confirming in a repeat booking scenario.

Garrett Lockhart 2 days ago

5

🐛 Bug Reports

Can't read overnights on month view

Looks like white text on a light background problem.

Autumn Welles 2 days ago

2

🐛 Bug Reports

Client information not syncing from intake form

I had the client and her dog already in the system, and just recently had the client activate her account and fill out her intake form. The intake form requires her to fill our information about her dog. I’ve had no problems with the system syncing the intake form to the dog already in the system, but it is not working right now.

goroandfriends 3 days ago

1

🐛 Bug Reports

Review display not working properly on booking page

My selected reviews are not displaying properly on the bottom of my booking page. I currently have 5 reviews selected, and it was only showing 4 about an hour ago and now it is only showing 3.

goroandfriends 4 days ago

2

🐛 Bug Reports

Open Graph tags for report cards

Would love for report cards to have some info in the Open Graph tags and a better title tag. Suggest using the date and pet(s) name(s) for the title, then using the first photo as the image. Description could be business name, and there’s an option for video for those with the Solo Plus plan.

Autumn Welles 5 days ago

💡

Feature Request

A way to mass email all clients?

Is there a way to send an email to all clients at once? If there is, how do I find it and if there isn’t, can we have one?

Audrey Finkel 6 days ago

💡

Feature Request

County

This section currently only allows selecting Irish counties, which can cause issues with map location for users outside Ireland. It would be helpful to have an option to enter addresses from other countries without requiring Irish geolocation.

Albertina Serafino 8 days ago

📥 Feedback

Monday start for calendar

I’d love to have a Monday start option for the calendar for the week/month views. I have all my others set up this way. Would probably also need an option for the frontend, since I think most of my clients use a Sunday start.

Autumn Welles 10 days ago

2

💡

Feature Request

Fixed Price Packages for Multi-Day Services

I want a way to sell "Packages" or "Fixed Price Stays" where I can charge a single flat fee for a multi-day service (like a 5-day intensive training) without the system multiplying a daily rate by the number of days. Currently, I have to do the math manually to set a daily rate that totals the package price, which is confusing for clients on invoices.

goroandfriends 11 days ago

1

💡

Feature Request

Monthly Calendar on Mobile shows numbers instead of day of the week.

When viewing Schedule in monthly view, the days of the week are shown as numbers; instead on mon, tues, wed etc. Only bugged for monthly view, all other views are displayed correctly

Garrett Lockhart 11 days ago

🐛 Bug Reports

Built-in Group Emailing and Newsletters

I want to be able to send group emails to all of my clients, like updates on new services, newsletters, etc., directly from Scritches. This is important for keeping clients informed without using external tools.

goroandfriends 11 days ago

1

💡

Feature Request

Unable to delete booking

I had a client request to cancel their booking. I have been trying for two days but every time I do I get an error screen.

User 11 days ago

1

🐛 Bug Reports

Scroll on report cards

For some reason today I am not able to scroll with my thumb anywhere on the page when I am creating a report card, I can only scroll by using the bar on the side. Can you fix this? Thanks!

larasdoggiedaycare 11 days ago

5

🐛 Bug Reports

Report Card

Report cards aren’t allowing me to type in the text box for notes

katelyn.r.marshall 11 days ago

1

🐛 Bug Reports

App

Please develop a app soon so it’s easier to manage my bookings

Ashley Sanchez 11 days ago

💡

Feature Request