The most common issue we get is \"my site isn't updating with my changes\" and in 99% of cases, this is a simply cache clearing issue.<\/p>\n\n\n\n
There is no caching functionality in the theme, and this document serves as our complete guide to self-troubleshooting.<\/p>\n\n\n\n
Follow the below steps in order, and allow for 10-30 minutes for your cache to rebuild depending on your setup. If the steps below don't resolve your caching issue, please contact your host for additional assistance.<\/strong><\/p>\n\n\n[feast_advanced_jump_to]\n\n\n
1. WP Rocket<\/h2>\n\n\n\n
\n
First: Make sure WP Rocket is properly configured in Admin > Feast Plugin > Setup > WP Rocket<\/strong><\/p>\n<\/div><\/div>\n\n\n\n
WP Rocket is our only supported caching plugin. You can hover over the \"WP Rocket\" admin bar and click: <\/p>\n\n\n\n
\n
Clear and preload cache<\/strong><\/li>\n\n\n\n
Purge this URL<\/strong><\/li>\n\n\n\n
Clear Used CSS of this URL<\/strong><\/li>\n<\/ul>\n\n\n
\n<\/figure>\n<\/div>\n\n\n
If you have a styling change that isn't showing up, also click \"Clear Used CSS of this URL<\/strong>\" and \"Clear Priority Elements<\/strong>\".<\/p>\n\n\n\n
You may need to wait 2-3 minutes for the cache to fully reset.<\/p>\n\n\n\n
2. BigScoots<\/h2>\n\n\n\n
After clearing WP Rocket, if the issue still isn't resolved, you may need to contact your host (eg. BigScoots).<\/p>\n\n\n\n
If you're on BigScoots, you usually automatically have some level of additional caching, or you may have signed up for additional caching.<\/p>\n\n\n\n
You can hover over the \"BigScoots Cache\" in the admin bar and click \"Clear Cache for Entire Site<\/strong>\":<\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\n
Note: make sure to clear WP Rocket first.<\/p>\n\n\n\n
If you don't have this option, contact BigScoots directly for assistance.<\/p>\n\n\n\n
3. NerdPress<\/h2>\n\n\n\n
If you have nerdpress, you can hover over their admin bar and click \"Clear Cloudflare Cache<\/strong>\": <\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\n
Note: make sure to clear WP Rocket first.<\/p>\n\n\n\n
4. Browser<\/h2>\n\n\n\n
Browsers keep local copies of files for improved pagespeed loading, and this can sometimes cause visual or functionality issues, especially in the block editor.<\/p>\n\n\n\n
In most Mac devices, this is cmd+shift+r.<\/p>\n\n\n\n
On most Windows devices, this is cntrl+shift+r.<\/p>\n\n\n\n
Search Google for further cache and cookie clearing instructions specific to your device and browser.<\/p>\n\n\n\n
You should check your site in an incognito\/private browser session to verify it's not a browser caching issue.<\/p>\n\n\n\n
5. Device cache<\/h2>\n\n\n\n
If you've cleared your cache, had BigScoots (or other host) and\/or NerdPress clear your cache, and the issue still persists, then you likely have a device caching issue. Device caches do not represent what your visitors see, who are getting a fresh copy of the page from your host.<\/p>\n\n\n\n
You'll want to Google instructions on how to clear your device\/browser cache.<\/p>\n\n\n\n
There is nothing we can do to assist with this.<\/p>\n\n\n\n
6. ISP, DNS and Cloudflare<\/h2>\n\n\n\n
There may be some caching going on at the ISP level, DNS, or via Cloudflare.<\/p>\n\n\n\n
These are complex issues that are outside of our expertise and should be researched via Google.<\/p>\n\n\n\n
We do not recommend using Cloudflare unless it's managed by NerdPress or Bigscoots.<\/p>\n\n\n\n
OMGF<\/h2>\n\n\n\n
While OMGF comes with some benefits, it also aggressively caches fonts. If you have OMGF, and you've reset your fonts in Feast+ and they're not showing up, you need to clear your OMGF font cache.<\/p>\n\n\n\n
Hover over the \"OMGF\" admin bar item and click \"Re-run fonts optimization<\/strong>\": <\/p>\n\n\n
\n<\/figure>\n<\/div>\n\n\n
Autoptimize<\/h2>\n\n\n\n
We don't currently support Autoptimize, and you shouldn't have Autoptimize AND WP Rocket installed. <\/p>\n\n\n\n
This should be removed unless managed by NerdPress.<\/p>\n\n\n\n
Jetpack<\/h2>\n\n\n\n
We don't support Jetpack cache.<\/p>\n\n\n\n
Siteground \/ SG Cache<\/h2>\n\n\n\n
We don't support Siteground caching.<\/p>\n","protected":false},"excerpt":{"rendered":"
The most common issue we get is \"my site isn't updating with my changes\" and in 99% of cases, this is a simply cache clearing issue. There is no caching functionality in the theme, and this document serves as our complete guide to self-troubleshooting. Follow the below steps in order, and allow for 10-30 minutes...<\/p>\n","protected":false},"author":1827,"featured_media":34898,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[95,96],"tags":[],"class_list":["post-116342","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-personal-development-and-productivity","category-tech-and-plugins"],"yoast_head":"\n
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