Other
Other - FAQs
Can I get advice on choosing the right camera for my needs?
Read moreOf course! We’d recommend visiting our events page to find out about upcoming in person or online events to learn about specific products. A lot of our sessions are free of charge. In addition, you can check out our YouTube channel for past recorded live sessions hosted by our Tech Experts and Ambassadors. A lot of the sessions highlight the OM-1 Mark II, OM-1, OM-5, TG-7 and a variety of lenses!
Is there a warranty on the cameras you sell?
Read moreYes, our cameras come with a two-year warranty when purchased new plus an extra 6 months if you register your product and sign up to receive our newsletters. If you would like to extend the warranty, you have the option to purchase a 5 Year Total Extended Warranty. For more information, please visit our warranty regulations.
Do you offer camera workshops or photography classes?
Read moreYes, we host workshops and classes for all skill levels. Check our events page for upcoming sessions.
What do I do if I have a technical issue with my camera?
Read morePlease contact our customer support for troubleshooting assistance.
I need an accessory for my camera but don’t know what it’s called?
Read moreIf you know the model of your camera, you can find compatible accessories by just picking your camera model in the filter section here. All the accessories listed there will work with your camera.
STILL HAVE QUESTIONS? GET IN CONTACT!
Read moreIf we’ve missed something and you’d like to get in contact with our support team, please fill out our contact form. Please allow between 4-5 business days for a response.