Analytique d’espaces de travail

Meeting room intelligence to optimize spaces and improve user experience.

Confiance par les entreprises de premier plan

AV Analytics Challenges in Real Work Environments

Organizations invest significantly in meeting room technology, but rarely have clear visibility into how those spaces are actually performing or being used. Without data, support decisions are reactive, space planning is based on assumptions, and improvement opportunities go unidentified. Here are the most common gaps:
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No Visibility Into Usage

Organizations don't know which rooms are consistently overbooked, which sit empty most of the day, or whether room capacity matches how teams actually meet. Space decisions get made on instinct instead of evidence.

Undiagnosed Challenges

Recurring AV incidents are treated as isolated events rather than signals of a systemic issue. Without data connecting incidents across rooms and time, the same problems keep occurring and the root causes stay hidden.

Unverified Platform Adoption

IT and workplace teams don't have clear insight into which features are being used, which rooms have low adoption, or where the technology isn't meeting user expectations.

Uninformed Real Estate Decisions

Facility and workplace leaders lack data on how meeting rooms are utilized across locations. This makes it difficult to effectively plan spaces and justify real estate decisions.

User Productivity Gaps

Organizations don't have insight into whether meeting loads are sustainable, whether teams are getting adequate focus time, or where collaboration tool usage may be contributing to fatigue or inefficiency.

Better Decisions Start With Better Data

ET Group's Workplace Analytics draws from connected sources across your AV technology ecosystem to give you a clear picture of how your spaces, systems, and users are performing. Our RMM team reviews findings with you regularly and translates data into practical recommendations.

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What Our Workplace Analytics Services Deliver

Structured, actionable insights that help you optimize your AV environment, improve user experience, and make smarter technology investments.

Insights That Inform Space Planning

Data on room utilization, scheduling patterns, capacity alignment, and availability trends gives you the evidence needed to make confident decisions about how spaces are used and where demand isn't being met.

Technology Insights That Reduce Disruption

Analytics on incident frequency, feature adoption, network quality, and platform experience help identify what's driving poor meeting outcomes, making it easier to prioritize fixes and prevent recurring failures.

User Insights That Support Healthier Work Habits

Data on meeting duration, back-to-back scheduling, focus time, and tool accessibility helps workplace and HR teams understand how collaboration patterns are affecting productivity and wellbeing.

Data-Driven Support Recommendations

Workplace Analytics findings directly inform ET Group's support recommendations, helping align your support services to the actual patterns in your environment.

Regular Reporting with Next Steps

Analytics aren't useful without interpretation. ET Group's RMM team reviews findings with you at regular intervals, highlighting key trends and translating data into clear recommended actions.

Progressive Feedback

As your environment evolves, analytics data becomes more valuable. Trends become visible, patterns sharpen, and the insights that inform your decisions become more specific and actionable as a result.

What You Get from Our Workspace Analytics Services

  • Meeting Insights

  • Technology Insights

  • User Insights

  • Regular reporting and recommendations

Valuable Insights for All Your Critical Spaces

Our Workplace Analytics support seamless communication and collaboration for teams in a wide variety of work environments.

Salles de conseil

Salles de conférence

Espaces de rassemblement

Salles d’entraînement

Salles polyvalentes et de repos

Salles de classe et espaces d’apprentissage

Espaces de collaboration ouverts

Salles d’audience

Salles de commandement et de contrôle

What ET Group’s Workspace AV Insights Can Tell You

Our team collects unique Workplace Insights for your meeting spaces based on your everyday usage patterns. Here’s an overview of the data we gather and why it matters for organizations.
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Meeting Usage Insights

Understand how meeting spaces are used across your organization, including meeting length, attendance patterns, scheduling habits, and room availability.

Space & Capacity Optimization

Analyze room capacity and real usage data to ensure meeting spaces are properly sized and real estate is optimized for how teams actually collaborate.

Technology Performance Insights

Monitor the health of your collaboration technology by tracking incidents, diagnosing recurring issues, and evaluating platform reliability.

Feature Usage & Platform Adoption

See how employees interact with collaboration tools, which features they access most, and how adoption evolves across teams.

Workplace Productivity Insights

Understand how employees spend their time through meeting activity, focus time, break patterns, and overall collaboration behavior.

Strategic Planning & Optimization

Use insights across people, spaces, and technology to identify usability improvements, optimize licensing and resources, and support future workplace growth.

Analytics as Part of a Complete AV Support Strategy

Workplace Analytics is most valuable when connected to an active support program. The insights ET Group surfaces inform our monitoring, maintenance, and long-term technology investment strategy to make every part of your AV support ecosystem optimally effective.

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Analytique d’espaces de travail

Foire aux questions

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How does ET Group gather Workplace Analytics data?

ET Group’s Workplace Analytics are gathered from connected sources within your AV technology ecosystem, including remote monitoring dashboards, automated room testing logs, incident reports, and platform data. This enables ET Group to analyze patterns related to meeting experience, system performance, and user behaviour.

What’s the difference between Meeting Insights, Technology Insights, and User Insights?

Workplace Analytics fall into several categories:

  • Meeting Insights focus on how spaces are used. This includes information on things like how long meetings run, how often they are scheduled, and attendance trends.
  • Technology Insights focus on system health and adoption. This can provide insights on how often incidents occur, which features are being used most (or least) often, and network quality.
  • User Insights focus on how people work. This includes things like the time individuals are spending in meetings, taking breaks, focusing, or accessing specific tools.
What decisions can Workplace Analytics help us make?

Workplace Analytics supports decisions like which rooms need upgrades first, whether spaces are under- or over-utilized, whether room capacity matches demand, where meeting quality is breaking down, and which of ET Group’s support models best fit your organization’s needs.

How does Workplace Analytics improve meeting quality and reduce disruption?

By identifying recurring incident patterns, platform experience issues, and network quality problems, Workplace Analytics helps pinpoint what’s driving poor experiences. This makes it easier to prioritize fixes that reduce repeat incidents and improve reliability across critical spaces.

How Can Workplace Analytics help us optimize room usage and real estate?

ET Group’s Meeting Insights can reveal availability trends, scheduling cadence, and demand by room type or location. This supports practical decisions around space planning, such as where to add capacity, where to standardize room types, and where your room inventory may not match how teams actually meet.

How can Workplace Analytics help organizations improve productivity for teams?

User Insights can help you understand patterns like back-to-back meetings, average meeting duration, and whether teams are getting adequate breaks and focus time. This can inform workplace planning and improve how meeting spaces and collaboration tools support healthier work habits.

How often do we receive Workplace Analytics reporting, and what does it include?

Workplace Analytics is shared at regularly scheduled intervals and typically includes key trends, findings, and recommended actions. ET Group’s RMM team reviews the insights with you to support planning, prioritize improvements, and align your support program to your real usage patterns.

La surveillance à distance nécessite-t-elle un accès à notre réseau?

Oui, un accès réseau limité est nécessaire pour déployer et gérer la surveillance à distance. Nous n’accédons ni ne consultons aucune donnée privée. Nos outils sont conformes aux normes de sécurité des entreprises (par exemple, SOC 2, RGPD), et nous supportons les déploiements cloud, sur site ou hybrides selon vos politiques informatiques.

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