ESB 21.042 - App Store

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About ESB

ESB is a service delivery platform uniquely designed for frontline services to reduce costs and deliver better IT. -Complete managed service via the Cloud -Designed from Local Government and public services -Created for...

ESB is a service delivery platform uniquely designed for frontline services to reduce costs and deliver better IT. -Complete managed service via the Cloud -Designed from Local Government and public services -Created for frontline public services -Business deployment method and pre-requisites -Full configuration by the customer -Sustainable, flexible and future-proof FEATURES Software-as-a-Service -Utilises the latest in cloud computing technology -Robust and flexible -Hosted across multiple secure UK data centres for maximum resiliance -No hardware, no headaches Workflow -Fast, reliable and powerful workflow engine provides automation of business decisions -Easily create and quickly modify complex business processes -Develop a set of business rules to control every aspect of a business process from end-to-end Mobile Working -Support for the latest generation of mobile devices from industry-leading manufacturers such as Apple and HTC -3G technology eliminates the need to return to the office to synchronise data -Optional integration with GPS provides location awareness Self Service -A dedicated Self-Service portal allows customers to directly interact with business processes -Use corporate branding to fully integrate the look and feel of the portal with other web sites -Customers can register with the portal to track the progress of items they have submitted Correspondence -Easily develop a range of correspondence documents such as letters, forms and invoices in a variety of formats including Adobe PDF -Documents can be generated on-demand or automatically by the workflow engine -Reduce costs by switching paper-based systems to electronic correspondence Messaging -Automatically generate e-mail messages to inform staff of new work, keep customers informed, or to inform managers of critical events and thresholds -Initiate business processes in response to inbound e-mail messages, with auto-responders -Generate SMS text messages at any point during a business process -Utilise ServiceBuilder's in-built messaging system to quickly and efficiently communicate with groups of staff Electronic Document Management -Store documents electronically within a folder structure or link them directly to a business process -Full-text searching of all documents, including Microsoft Word and Adobe PDF -Direct integration with a range of scanning devices -Optical character recognition (OCR) technology extracts text from scanned documents allowing them to be searched Address Management -Reduce address input time for your staff -Eliminate database spelling mistakes and formatting errors -Improve or remove poor quality address data and validate your customers’ identity -Integration with the National Land and Property Gazetteer (NLPG) and Royal Mail PAF(R) Mapping/GIS -Support for a range of mapping providers including Bing Maps and solutions from GGP Systems. -Ability to integrate spatial data into workflow decisions Business Intelligence -Custom dashboards provide key information at-a-glance using gauges and graphs -Detailed reports can easily be written and made available to groups of users -Integration with a range of industry-leading report-writing tools such as Crystal Reports Authentication and Security -Full integration with Active Directory for authentication and authorisation -Flexible role-based architecture providing granular access control -Comprehensive auditing facilities -Optional two-factor authentication for enhanced security

Version History The location field functionality. 21.042 07/10/2025 Minor bug fixes when viewing work items. 21.041 02/10/2025 Support for relationship field properties on client rules Minor bug fixes 21.02 02/26/2021 Version number reset 21.01 01/06/2021 - Related items creation for relationship fields - Form field ordering fixes - Revalidation now includes newly created related items - Minor bug fixes 20.05 06/01/2020 - Related items creation for relationship fields - Form field ordering fixes - Revalidation now includes newly created related items - Basic sub form support - Minor bug fixes 20.03 04/06/2020 - Basic sub form support - Minor bug fixes 20.02 02/07/2020 - Basic sub form support - Minor bug fixes 20.01 01/14/2020 - Address searching has been improved - Improved font sizing for specific fields - Parent/Child lists are now supported - The app now supports list re-validation after selection - Added the option to search for items based on distance from current location - Minor bug fixes and enhancements 2.3.1 12/18/2018 - Address searching has been improved - Improved font sizing for specific fields - Parent/Child lists are now supported - The app now supports list re-validation after selection - Added the option to search for items based on distance from current location - Minor bug fixes and enhancements 2.3 11/09/2018 - Address searching has been improved - Parent/Child lists are now supported - The app now supports list re-validation after selection - Added the option to search for items based on distance from current location - Minor bug fixes and enhancements 2.2 07/24/2018 - It is now possible to use certain business rule functions when creating/viewing workitems - Small change to font sizes to mirror device settings - The app is now able to receive remote alerts - minor bug fixes and enhancements 2.1.1 04/10/2018 - It is now possible to use certain business rule functions when creating/viewing workitems - Small change to font sizes to mirror device settings - The app is now able to receive remote alerts - minor bug fixes and enhancements 2.1 04/09/2018 Minor bug fixes 2.0.1 11/16/2017 - Improvements to the Document and Note upload process - Support has been added for an 'Other' option on lists - The settings file has been relocated - Old web service support has been removed - Pictures are now named automatically - Other minor bug fixes and enhancements 2.0 11/13/2017 - Introduced a new search facility on the workbasket which will auto filter the results - Speed improvements when downloading the offline address information - Further improvements to the speed of the workbasket load for larger workbaskets - Other minor bug fixes 1.9 05/01/2017 - Click to call is now available on relevant form fields - User management has been enhanced - Minor bug fixes 1.8 03/31/2017 - Improved the workbasket filter and sort options - Added landscape options for iPhone - Improved background sync performance - Major changes to improve the storage of user configuration - Remote notifications have been enabled - Improved address radius searching - Other minor bug fixes 1.7 03/24/2017 - Pictures taken with the app are now date stamped - You can now view addresses on a map - Address information is download when needed without waiting for a sync - Date pickers are now pre-populated when selected - Re-designed and improved the background sync - Upgraded to Swift v3 - Other minor bug fixes 1.6 11/23/2016 - Minor changes to the form renderer to improve usability - Other minor bug fixes 1.5 08/12/2016 New in version 1.4 - Related items can now be created without having to save the parent item first - Sort options have been added to the work basket view - Filter options have been added to the work basket view - Added satellite view to the map options - Improved point selection on the map view - Other minor UI enhancements 1.4 07/01/2016 - Related items now available in work management - Searching work items by ID - Simple work item searching - Improved home screen design - Minor bug fixes 1.3 04/12/2016 This version of ESB enhances the offline capabilities of the app so existing items may now be updated whilst no connection is available. Other changes include the ability to view documents, create new items from the home screen, offline maps and minor bug fixes. 1.2 01/11/2016 Minor bug fixes 1.1 10/28/2015 1.0 10/01/2015

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Previous Versions

Here you can find the changelog of ESB since it was posted on our website on 2016-10-31 07:13:37. The latest version is 21.042 and it was updated on 2026-06-23 14:38:25. See below the changes in each version.

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