We desire you to enjoy your purchasing experience with us. If something isn’t right, we’re here to facilitate.

Returns

users can request a returns within 7 days of receiving your selection.
Items must be unused, unwashed, and in original condition.
All original tags and packaging should be included.
A valid booking number or proof of invest in is required.

Please note: Deal items or special/custom products may not be eligible for return.

Refunds

Once we receive your returned item, we’ll inspect it.
If your return is approved, your refund will be processed to your original payment method.
Refunds usually take 5–10 business days to appear in your account.
Delivery charges are non-refundable.

Exchanges

We don’t offer direct exchanges.
If you prefer a different sizing or selection, simply returns your item and place a new obtain.

Damaged or Wrong Items

If you receive a damaged or incorrect item, contact us within 24 hours of delivery.
Share clear photos and details of the honestly issue.
we’ll review the case and offer a replacement or refund if approved.

Returns Delivery

Customers are responsible for returns delivery costs.
We recommend using a trackable delivery service to avoid any issues.

Request Cancellation

Orders can be cancelled within 12–24 hours of placing them.
After this time, orders are processed and can’t be cancelled.

Key Notes

Items that clearly truly are worn, used, or damaged by the shopper won’t be accepted.
Returns based on personal preference (prefer size or aesthetic) may not be accepted.
Please check choice details carefully before placing your request.