Epicware
Local SEO & Reputation Platform · Singapore

Local SEO Agency &
Reputation Management
Platform

Rank higher on Google Maps, generate more reviews, and remove bad ones — all from one dashboard built for Singapore businesses.

50+

outlets managed

100+

reputation issues handled

Built for

SMBs

Singapore SMB owner growing their business with Epicware
3 Growth Levers

Get found. Get chosen. Get more revenue.

Epicware helps Singapore businesses rank on Google Maps, appear in AI-generated recommendations, and build a stronger review reputation — so more customers choose you first.

01
best clinic near me
1

Your Business

4.9
(214)
#1
2

Competitor A

4.4
(87)
3

Competitor B

4.1
(52)

Rank Higher on Google Maps

Show up where customers are already searching. Increase calls, direction requests, and walk-ins by improving your local visibility in the Map Pack.

Capture high-intent nearby customers
02
best restaurant Singapore AI
AI Answer

Based on reviews and local signals, Your Business is highly recommended near Orchard Road with consistent 5★ service.

Top RatedNear YouHighly Reviewed
ChatGPT
Gemini
Perplexity

Get Recommended by AI

Appear in AI Overviews, ChatGPT, Gemini, and Perplexity when customers ask for the best businesses near them. The next generation of search — won now.

Win the next generation of search
03

4.9

5★
4★
3★

+47

this month

Sarah L.

Amazing experience, highly recommend!

David T.

Great service and very professional.

Protect & Grow Your Reputation

Generate more 5-star reviews, manage negative sentiment, and build the trust customers need before they call, book, or visit your business.

Turn reviews into revenue
More calls from local search
More visibility in AI answers
More trust from better reviews
The Epicware Approach

The Complete Local Growth Workflow

From Google Maps optimisation to AI visibility, reviews, content, and social media, we build the full discovery system that helps customers find you, trust you, and choose you.

1
Google Profile
2
Reviews
3
Local Rankings
4
Website + AI
5
Social Distribution
1
Google Business Profile Foundation

Optimise The Google Profile Customers Already Trust

Your Google Business Profile is often the first thing customers see before they call, visit, or compare you with a competitor. We optimise every important field so Google understands your business clearly and customers trust you faster.

Epicware runs a 19-point GBP optimisation covering business information, categories, services, photos, attributes, contact details, hours, location signals, review strategy, and posting activity.

Profile Accuracy

Name, category, address, phone, website, hours, and service area — all verified and optimised.

Conversion Signals

Photos, services, business description, and booking or contact actions that prompt customers to act.

Trust Signals

Reviews, ratings, Q&A, attributes, accessibility, and amenities that reduce doubt.

Activity Signals

Regular Google posts, events, offers, and updates that show Google your profile is alive.

CategoriesPhotosReviewsServicesHoursAttributes
Google Business Profile public listing preview
19-point GBP optimisation
GBP business information optimisation panel
2
Review Growth & Reputation Management

Turn Every Customer Visit Into Reputation Growth

We help you collect more positive reviews, identify unhappy customers earlier, and manage your online reputation before it affects calls, bookings, or walk-ins.

Happy customers are guided toward leaving a public Google review, while unhappy customers are encouraged to share private feedback first — giving your team a chance to respond, recover, and improve. We also help identify fake, spam, harmful, or policy-violating reviews that may qualify for removal.

Customer feedbackPositive reviewsGoogle visibility
Customer feedbackPrivate feedbackPrivate recovery
Smart review journey mobile flow

Smart Review Journey

Reputation Command Centre dashboard

Reputation Command Centre

Smart review filteringPrivate feedback captureGoogle review routingSentiment trackingUrgent review alertsReview keyword insights
3
Local SEO Visibility Mapping

Map Where Customers Can Actually Find You

Local SEO is not just about ranking somewhere in Singapore. Your business can rank well in one area and be invisible just a few streets away.

Epicware maps your local search visibility by keyword, competitor, and location. We identify high-intent keywords, separate easy wins from competitive battles, analyse who is outranking you, and track your Google Maps position across nearby areas.

Google Maps rank heatmap — local visibility by location
Average rankTop 3 coverageMarket shareGrid-based scanLocation visibility
Keyword identification and opportunity mapping

Keyword Opportunities

Find high-intent searches customers actually use.

Competitor ranking analysis

Competitor Gaps

See who is ranking and where the gaps are.

Google Business Profile posting calendar

Weekly GBP Posting

Fresh posts, events, and offers — up to 5 per week.

We don't just optimise the profile once. We keep feeding it with fresh signals every week — up to 5 Google Business Profile posts per week.

4
Website + AI Visibility Engine

Make Your Website Easier For Google And AI To Trust

Search is changing. Customers are no longer only typing into Google — they are asking ChatGPT, Gemini, Perplexity, and AI Overviews who to trust, where to go, and which business to choose.

Epicware runs a full GEO (AI Search Optimisation) and SEO audit to identify gaps in your website structure, content quality, technical setup, schema, AI crawlability, and brand authority. From there, we build a clearer site architecture, publish useful articles, and create brand mention opportunities.

“Google Maps gets you discovered locally. Your website and brand authority help Google and AI engines decide whether you are credible enough to recommend.”

Full GEO and SEO audit report
01Audit

Diagnose website, SEO, and AI visibility gaps.

Website and page architecture diagram
02Structure

Build service, location, and supporting page architecture.

Blog and content engine interface
03Publish

Create citation-ready blog posts and AI-friendly articles.

Brand mention and Reddit opportunity finder
04Amplify

Find brand mention opportunities across relevant conversations.

AI crawlabilityStructured dataSite architectureAI citation articlesInternal linksBrand mentionsReddit visibility
5
Social Content Distribution Engine

Turn Local SEO Insights Into Social Content

Your local SEO strategy should not live only inside Google. The same keywords, offers, services, FAQs, and customer pain points can be turned into consistent social content.

Epicware generates posts, captions, hashtags, CTAs, and visual ideas based on your business and local search strategy. Your team can review, edit, approve, and schedule content across Facebook, Instagram, YouTube, and TikTok from one place.

AI-generated post creative
Captions, hashtags, and CTA
Review and approval workflow
Multi-platform calendar
FacebookInstagramYouTubeTikTok

Google helps customers find you. Social helps them remember you.

AI-generated social media post editor
AI-generated post creative
Multi-platform social content calendar
Multi-platform calendar
Free Visibility Audit

Want To See Where Your Business Is Losing Visibility?

We'll audit your Google profile, reviews, local rankings, website, AI visibility, and social presence — then show you the biggest opportunities to win more customers.

Social Proof

Trusted by Singapore SMBs

Platform

Built for the way Singapore businesses get discovered today.

Not another agency. Not another generic SEO tool. Epicware connects Google Maps, AI search visibility, reviews, and reputation into one local growth platform.

01

Google Maps Growth

Improve visibility where high-intent nearby customers search, compare, call, and visit.

02

AI Search Visibility

Help your business appear in AI-powered discovery across Google AI Overview, ChatGPT, Gemini, and emerging search experiences.

03

Reputation Defence

Generate more positive reviews, detect reputation risks, and manage fake or policy-violating reviews.

04

Built for Singapore SMBs

Designed for dense, competitive local markets like F&B, clinics, salons, tuition centres, and service businesses.

EpicMap dashboard screenshot

EpicMapGoogle Maps rank tracking & grid intelligence

Core Services

The Services That Move the Needle

Only on Epicware

Bad Review Removal

$200 per review — pay only if removed

One fake review from a competitor. One angry ex-employee. One review that violates Google's own policies — but nobody told you how to fight it. Bad reviews don't just hurt your feelings; they cost you customers every single day they stay up. Epicware is the only platform in Singapore that offers productised Bad Review Removal: we identify policy violations, submit formal removal requests on your behalf, and escalate through Google's channels. You pay $200 per review only when it's successfully removed — zero risk, zero agency retainer.

Remove a Bad Review
19-Point GBP Audit

GBP Optimisation

Your Google Business Profile is the most valuable piece of digital real estate your business owns — and most SMBs are leaving 60% of it unused. Epicware's GBP Optimisation module runs a 19-point audit across every profile you manage, flags critical gaps, auto-generates weekly posts, and tracks your keyword rank across Singapore's districts on a live map grid. Whether you run one outlet or ten, every profile stays optimised and consistent — without you touching it daily.

Optimise Your GBP
WhatsApp & Email Automation

Review Management

More reviews. Better reviews. Faster responses. The three levers that determine whether you rank in the Google Maps 3-Pack or get buried by a competitor with half your quality. Epicware automates review request campaigns via WhatsApp and email, generates AI-written responses personalised to each review, and monitors every new review in real time across all your outlets. Stop chasing reviews manually — let the platform run the system while you run your business.

Automate Review Requests

No removal. No fee.

Bad review removal across Singapore. If the review doesn't come down, you don't pay. No upsell. No retainer. That's the deal.

94%
removal success rate
500+
bad reviews removed
$0
risk to you

See it live on your business

We'll run a live GBP audit on your business and show you exactly what's costing you customers right now — no obligation.

Book a Free Demo
About Epicware

Built by Operators, Not Agencies.

Epicware is a Singapore-built Local SEO and Reputation Management platform serving SMBs across Singapore, Malaysia, UAE, the UK, and the US. Founded by the team behind NinjaOS — an F&B SaaS platform that processed over $120M in GMV before its 2021 exit — Epicware is built by operators who understand what it takes to grow a local business, not just rank it. We're the only platform in Singapore that combines GBP optimisation, AI-powered review management, and bad review removal in one self-serve dashboard. No agency retainers. No waiting on someone else's team. Just a platform that works.

Read the full Epicware story →
Google Business Profile Partner
Active in SG · MY · UAE · UK · US
Founded by NinjaOS team — $120M GMV exit
50+ outlet profiles managed
FAQ

Common Questions

Get Started

Ready to Own Your Local Search Results?

Book a free 30-minute demo. We'll run a live GBP audit on your business and show you exactly what's costing you customers right now.

No obligation. No agency pitch. Just the data.

Or start with a free audit — no signup required → epicware.ai/free-audit

Got a question?Chat on WhatsApp