Add contact forms to your site

Use forms to let your visitors contact you, sign up for events, provide feedback, and receive other information from visitors to your site. In this guide, you will learn how to work with forms on your site.

WordPress.com gives you two ways to work with forms:

• Form editor: Create and edit forms in a dedicated editor. Go to Jetpack → Forms and click Create Form to start. See Create a form for step-by-step instructions.
• Form block: Add a form directly to a page or post using the Form block in the WordPress Editor. See Add a form to a page for details.

Both methods are designed to stay in sync—edits you make in the form editor appear on pages where the form is embedded, and vice versa.

The Forms dashboard at Jetpack → Forms is where you manage all your forms in one place: edit, duplicate, rename, trash, preview, and copy embed codes. You can also view and export responses from the dashboard. See Manage forms and responses for a full walkthrough.

Learn how to create, customize, and manage forms with the following guides:

• Create a form: Build a form in the dedicated form editor.
• Add a form to a page: Insert a form on a page or post using the Form block.
• Manage forms and responses: Use the Forms dashboard to organize forms, view responses, and manage spam.
• Customize form fields: Add, remove, and configure form fields.
• Design your form: Change colors, fonts, and layout.
• Export form responses: Download responses or send them to Google Sheets.
• Enable file uploads in your form: Let visitors attach files to their submissions.
• Create a multistep form: Split a long form across multiple steps.

Forms let visitors send information directly to you through your site—messages, questions, sign-ups, or other details you want to collect. You can customize the fields to match the purpose of your form and choose where responses are delivered.

Forms are not a secure method for collecting private data like credit card details because the information is transmitted via email. To collect payments, use a secure payment option like the Payments block. Learn more about collecting money through your site.

This section of the guide applies to sites with the WordPress.com Business and Commerce plan. If you have a Business plan, make sure to activate it. For free sites and sites on the Personal and Premium plans, upgrade your plan to access this feature.

You can connect your forms to different services for added functionality.

Available integrations include:

• Akismet: Automatically enabled on all WordPress.com sites to help prevent spam submissions.
• Google Sheets: Connect your site to Google Drive to export form responses directly to Google Sheets.
• Jetpack CRM: Capture form entries as leads or contacts in your customer relationship management system via the Jetpack CRM plugin.
• Salesforce: Send form responses to Salesforce. Learn how to integrate Salesforce with your forms.

To install integrations, click the Integrations button in Jetpack → Forms from your site’s dashboard.

If you need something other than a standard form, consider these alternatives:

• Add a Subscribe block so visitors can follow your site.
• Use the Mailchimp block or the MailPoet plugin to manage a mailing list.
• Create surveys, polls, and quizzes for interactive content.
• Embed forms from other services, including Google Forms, Wufoo, and Jotform.
• Install a plugin for forms, such as Contact Form 7, Gravity Forms, or Ninja Forms. For help with third-party plugins, consult the plugin developer directly.