Ellen’s Substack
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Your stuff still needs a designer
AI is a tool, not a solution
Jun 3, 2024
•
Ellen Lucast
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You need a bot strategy
And “be all things to all people” is not it.
Dec 4, 2023
•
Ellen Lucast
1
Chatbot buttons, part 2: The Buttoning
Discoverability, information scent, and other considerations
Nov 20, 2023
•
Ellen Lucast
2
Chatbot buttons and airport signage
How a well-designed set of quick replies can be crucial to your bot's success
Nov 6, 2023
•
Ellen Lucast
1
1
Prompt engineering, aka the new bot sorcery
Let's be directors, not priests
Oct 31, 2023
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Ellen Lucast
2
How to talk like a human
Originally published on LinkedIn on March 16, 2022
Oct 17, 2023
•
Ellen Lucast
Do we need to train people to talk to bots?
Originally published on LinkedIn on July 22, 2021
Oct 17, 2023
•
Ellen Lucast
Bots: Who are we talking to, and does it matter?
Originally published on LinkedIn on July 11, 2021
Oct 17, 2023
•
Ellen Lucast
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