Case Studies

UAE banking leader revolutionizes its comms with Elixir & TechnoVal

marketing@elixir.com (Elixir) — Tue, 24 Feb 2026 15:43:58 GMT

“The performance — and the volume we’re generating — is very well managed on [Elixir].“

Mid-size Health Insurer Automates 508-Compliant ANOCs & EOCs

marketing@elixir.com (Elixir) — Sat, 09 Nov 2024 21:58:00 GMT

Overview

A medium-sized U.S. Healthcare Payer was facing a challenge. They needed to incorporate plan information into Centers of Medicare and Medicaid Services (CMS), approved Annual Notice of Change (ANOC), and Evidence of Coverage (EOC) documents.

A Modern Approach to Managing Healthcare Communications

marketing@elixir.com (Elixir) — Wed, 28 Aug 2024 14:49:39 GMT

Overview

In the modern healthcare landscape, effective communication is more than a nice-to-have. It's a critical driver of member satisfaction, regulatory compliance, and business success. At the same time, healthcare plans are increasingly complex. Plus, regulatory requirements are more stringent than ever. When faced with these challenges, what's the best way forward? How can payers ensure consistent, clear, and compliant communications?

Leading third-party administrator empowers teams with move to Elixir

marketing@elixir.com (Elixir) — Fri, 19 Jan 2024 23:26:23 GMT

Zenith American Solutions Inc. (”Zenith”), the largest independent Third Party Administrator of Taft-Hartley plans in the United States, aimed to expand its digital footprint and improve user experience by providing greater flexibility and ease of use regarding its electronic client communications.

Zenith-American Speeds Time to Market for Regulated CMS Documents

marketing@elixir.com (Elixir) — Wed, 09 Nov 2022 10:38:00 GMT

Overview

Zenith American Solutions Inc. (”Zenith”) is the largest independent Third Party Administrator of Taft-Hartley plans in the United States. Zenith recognized that the legacy systems they used for customer communication management (CCM) was reaching end of life.

Leading Financial Services Group Uses Messaging App to Attract Next Gen

marketing@elixir.com (Elixir) — Fri, 05 Aug 2022 08:58:00 GMT

Overview

A leading, global financial services group aimed to launch a new line of boutique insurance policies in the Asia-Pacific (APAC) region, targeting young, upwardly mobile urbanites with children. The CEO's vision was to develop an external ecosystem of technology vendors to foster innovation and differentiation from competitors.

Insurer's Business Soars After Mobile Media Transforms Customer Experience

marketing@elixir.com (Elixir) — Wed, 13 Jul 2022 08:48:00 GMT

Leading health insurance payer moves to cloud.

Healthcare payer Wins 330% ROI on ANOCs & EOC

marketing@elixir.com (Elixir) — Fri, 10 Jun 2022 08:36:00 GMT

Overview

A leading national healthcare plan payer that provides solutions for individuals, groups, and institutions needed to move to a cloud-based platform.

Get Regulated CMS Docs to Market, Fast

marketing@elixir.com (Elixir) — Tue, 17 May 2022 08:21:00 GMT

Overview

A top-five Medicare Advantage benefits payer headquartered in the Midwest needed to improve their communications process.

CareMore Achieves 75% More Efficient ANOC & EOC Workflows

marketing@elixir.com (Elixir) — Tue, 12 Apr 2022 08:10:00 GMT

Communications between CareMore and their members are mission critical, both to increase new enrollments and to keep existing members aware of changes in their coverage. Optimizing the processes for generating regulated member marketing materials and correspondence are a key part of CareMore’s operational strategy in terms of profitability and compliance.