What is Unicommerce?
Unicommerce is India's largest e-commerce enablement SaaS platform, designed to automate and optimize various aspects of online retail operations. The platform provides integrated solutions for order management, warehouse operations, inventory control, shipping logistics, and customer relationship management, helping businesses scale efficiently while reducing manual work and operational costs.
With over 280 plug-and-play integrations with marketplaces, carts, logistics providers, ERPs, and POS systems, Unicommerce offers a centralized system for managing multi-channel sales. The platform processes a significant portion of India's e-commerce dropship shipments and serves thousands of clients with features like real-time inventory synchronization, automated order processing, courier aggregation, and smart customer engagement tools.
Features
- Order Management System: Syncs inventory in real time and processes orders from multiple platforms through a single panel
- Warehouse Management System: Customizable workflows for managing warehouse and inventory operations across B2C and B2B models
- Inventory Management System: Automated system for distinguishing between good and bad inventory while minimizing returns
- Shipping Automation: End-to-end logistics management with courier aggregation, NDR handling, and returns management
- Customer Engagement Tools: Personalized SMS/WhatsApp campaigns, chatbots, and retention programs to drive repeat purchases
- UniReco Payment Reconciliation: Advanced algorithm that matches orders, payments, and returns across marketplaces to identify discrepancies
- Omnichannel Retail Management: Seamless inventory management across online channels and offline stores with ship-from-store capabilities
- 280+ Integrations: Plug-and-play connections with marketplaces, carts, logistics providers, ERPs, and POS systems
Use Cases
- Managing multi-channel sales across platforms like Amazon, Flipkart, and Shopify
- Automating warehouse operations and inventory management for e-commerce businesses
- Streamlining shipping logistics with courier aggregation and automated returns processing
- Implementing omnichannel retail strategies that integrate online and offline sales
- Reconciling payments and identifying transaction discrepancies across marketplaces
- Growing customer base through personalized engagement and retention campaigns
- Converting websites into functional marketplaces with vendor management capabilities
- Centralizing e-commerce data through advanced dashboards and reporting tools
