What is Spidergap?
Spidergap provides a comprehensive 360° feedback solution designed to facilitate employee development and organizational growth. The platform enables users to collect feedback from multiple sources through customizable questionnaires, which can be translated into over 100 languages and adapted to various organizational needs.
The system generates employee-friendly reports that highlight strengths and areas for improvement, supporting the creation of personal development plans. With features like anonymization, logo customization, and flexible feedback collection methods, Spidergap offers a scalable approach to performance management that works for small teams, growing organizations, and large enterprises alike.
Features
- Customizable Questionnaire: Fully adaptable feedback forms with best practice templates
- Multi-language Support: Translate questionnaires into 100+ languages
- Anonymized Feedback: Protect respondent privacy while collecting honest input
- Personal Development Plans: Create actionable improvement plans from feedback results
- Flexible Licensing: Pay only for feedback recipients with licenses lasting 12 months
- Employee-Friendly Reports: Clear, visual reports that are easy to understand and share
Use Cases
- Conducting annual employee performance reviews
- Leadership development programs for managers
- Team building and improvement initiatives
- Consultant-led organizational development projects
- Individual career development and coaching
- Succession planning and talent management
FAQs
-
How does the free trial work?
The free trial allows you to run one complete 360° Feedback assessment with all standard Starter package functionality and expert support. -
How does billing work when adding or removing feedback recipients?
You are only charged for people you collect feedback about, not administrators or feedback providers. Licenses last 12 months and unused licenses don't expire as long as you maintain a base plan. -
Will Spidergap work well for consultants?
Yes, approximately 25% of customers are consultants who benefit from the platform's flexibility, employee-friendly reports, and pricing suitable for one-off projects and development programs. -
What are the payment options?
You can pay by debit/credit card or download an invoice and pay by bank transfer. Licenses are added immediately upon payment receipt. -
Do you offer discounts for non-profits?
Yes, charities and academic users receive a 15% discount upon verification by contacting [email protected].
