What is SEEN?
SEEN provides an enterprise-ready platform that leverages artificial intelligence to transform customer data into personalized video experiences. The system integrates with existing CRM and customer data platforms to automatically generate unique videos for each customer based on individual data points such as name, purchase history, and loyalty status.
The platform enables brands to deliver highly relevant video content that drives measurable business outcomes, including increased open rates, higher conversion rates, and reduced customer churn. With built-in analytics and seamless deployment through existing marketing tools, SEEN makes it possible to execute personalized video campaigns at scale while maintaining data security and compliance with international standards.
Features
- AI-Powered Personalization: Automatically creates unique videos for each customer using data points like name, purchase history, and loyalty status
- Enterprise Scalability: Capable of generating and distributing millions of personalized videos across large customer bases
- CRM Integration: Securely connects with existing customer relationship management systems and data platforms
- Real-time Analytics: Provides comprehensive dashboard with engagement metrics, conversions, and ROI tracking
- Dynamic Video Player: Embedded player with customizable call-to-action overlays and brand styling options
Use Cases
- Customer loyalty program communications
- Personalized marketing campaign videos
- Customer onboarding and education videos
- Product recommendation videos
- Membership renewal and retention campaigns
- Event invitation and follow-up videos
- Brand storytelling at individual customer level
FAQs
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How long does implementation typically take?
You can launch your first campaign in weeks, not months. SEEN integrates easily, and launching campaigns quickly is also possible through file upload. -
Can existing brand assets be reused?
Yes, the creative studio allows you to upload all of your existing brand materials, and the platform encourages reusing footage from previous campaigns. -
How is customer data handled and protected?
SEEN operates with ISO 27001 & 27701 certification and adheres to GDPR and data protection best practices, recommending minimal data transfer for personalization purposes. -
What level of personalization is possible?
The platform supports anything from simple personalizations to complex campaigns with multiple scenarios, limited only by the available customer data.
